Posts

Showing posts from July, 2022

We Are Closed

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submitted by /u/Generically-Speaking [link] [comments]

Quitting my damn job

Im quitting my job as an installer in the auto bay unless they give me a raise because this is outrageous. Job requires far higher pay than they provide. If I quit on the spot now will they pay me what they still owe me? Or will they pull some crap and not give me the rest of my pay submitted by /u/cadenjohnson727 [link] [comments]

Did a video interview weeks ago, heard back they want an in person interview Wed

Got an interview for Customer Experience Specialist is that basically just on the floor? Or is it register or a mix of both? Do you also pick for curbside too? And are hours based on how many protection plans you sell, because I had to sell credit cards for hours at Sears and it was hell. submitted by /u/havockillz [link] [comments]

Nps?

What are some tips on how to get a better score mines at 66.68 for the quarter and I don’t know why I didn’t have any bad situation to deal with? Edit: I’m trying to improve them since I can get overrides for meeting certain requirements and an average of 80% per quarter is the goal submitted by /u/Neither-Reaction2407 [link] [comments]

How many of you hit the cancel on donations for your customers

How many of you hit no thanks for donations? submitted by /u/Slow-Wonder-2474 [link] [comments]

After 6 years I am saying goodbye to store 891. May Doodlebob forever watch product flow suffer in a much-too-small warehouse.

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submitted by /u/yeastmane [link] [comments]

anyone tried returning a gift for in-store credit?

I got an electronic device gifted to me a couple of days ago, but I don't need it. Will I be able to return to Bestbuy for the in-store credit? Do I need to show my ID for it? submitted by /u/aodivzxfkjcxvouiz [link] [comments]

Does Bestbuy offer trade-in on TVs? (Wondering about trading in OLED 2017 model)

submitted by /u/VaccinatedZombie11 [link] [comments]

Do i really need to put in my 2 weeks if i no longer want to be a FT but trying to be a PT instead?

So i’ve been with the company for 4 years (i’m a FT) and honestly i’m so glad to say this but i got a new remote job. The thing is, i’m broke and would like to still stay with the company. Unfortunately my GM told me there is no more OS positions and all there is is a part-time position. I let them know my availability because I know there is a requirement in order to go part time but I also know at the end of the day it’s totally up to the GM if they want to be flexible with you or not. I’ve done so much for the company and yet it seems like they just want me to fully leave. Maybe I’m just misunderstanding it because I’ve never had to put in my two weeks but I just don’t understand why I would have to send an email stating that I’m no longer going to be with the company when I just want to transition to a part timer. i’ve tried communicating this with my GM but he keeps brushing it off saying just to send the email and we’ll see about the part time. I don’t want to submit the email w...

Vendors

Don’t understand the point of these guys. I see them all the time at my store with attitude, never doing anything helpful, just sitting on their phones ready to “go do work” at the next store. submitted by /u/Chemical_Simple_6257 [link] [comments]

The HR team is useless and stealing paychecks.

I swear Best Buy HR is the most useless group of people that professionally steal paychecks. What do you guys do all day? Say that you guys investigated people within your own company and say you found no wrongdoing? Go screw yourselves. Your paycheck would be much better used to give the employees higher wages. submitted by /u/BrokenUserName1 [link] [comments]

Current Work Envirement

Just so yall know, your managers get a bonus based on YOUR earned TT's and BBP's. submitted by /u/BrokenUserName1 [link] [comments]

Return/Exchange Policy Confusion

Hey guys, so I have asked about this policy and I keep getting different answers. I started a return request online for a monitor I bought, but I changed my mind after learning I can do exchanges. I couldn't cancel it and I still haven't gone to ups to return it. I wanted to know if it was possible to still take it in store and make the exchange there or just return it? submitted by /u/EmperorWeeb [link] [comments]

What is the most expensive thing bestbuy sells?

submitted by /u/unkn0wn_18 [link] [comments]

How do I request access to do inventory audits (like to do write offs and remove items from inventory or add items to inventory)

submitted by /u/Fresh-Ad389 [link] [comments]

Corie is Killing Best Buy.

I’m deeply saddened by what is happening to the job I love and the family I’ve made. It’s almost as if she is looking to sears as a role model. Corie we are all ready a skeleton crew. We are already at an all time low morality wise. But yet it looks as though this is only the beginning. You should be on the wave of cuts not us. Maybe you can turn this around, I have faith. But maybe I’m just delusional. submitted by /u/Apayne5401 [link] [comments]

Frustrated with the run-around on a defective usb-c dock

I'm just frustrated and curious if there's anything else I can do in this situation? I bought a USB-C laptop dock 45 days ago. 3 days ago, the power passthrough feature started acting buggy. My laptop wasn't receiving enough charge to keep from dying. This dock is supposed to be able to passthrough 100w, but I'd be surprised if it was passing through 10w. The charger itself works great when not being passed through the dock. My conclusion here is that the dock is defective. Best Buy won't work with me on the return, since its 15 days past the limit. They want me to work with the manufacturer. The manufacturer wants me to pay return shipping, and wait for them to replace my dock in an unknown amount of time. I can't work without my dock because of chronic pain (I need a full keyboard/mouse/screen). I don't know what to do other than to buy a second dock while I wait for this one to be RMA'd... and then sell the "new" unit? This is so frus...

Question about totaltech renewal

So I bought Totaltech with the connected car accommodation back in December for a pretty good discount ( I wont say it here). I have a question about renewal of this come december. Will the price to renew be the one I paid or the regular employee price for TT? submitted by /u/JSlink_ [link] [comments]

Will sonos accom come back?

submitted by /u/Knaj910 [link] [comments]

Anyone here know why Best Buy doesn't take trade ins for PS5 games or consoles?

I went on the website to trade in Ratchet & Clank Rift Apart and it did not appear as I typed it in. It gives no offer for it. Seems they only take PS4 games or lower. I have a PS4 pro as well and went to price that for a trade in as well and noticed they don't do trade ins for PS5 cosoles either. Why not? Why wouldn't they do trade ins for these items. The system is nearly 2 years old. I've never seen stores not take trades for the newest consoles. It seems the same goes for the Series S\X as well. submitted by /u/Flip86 [link] [comments]

How much do home service experience assistant managers make ?

submitted by /u/Imaginary_Wafer_3961 [link] [comments]

The latest "Message From Corie"

I could not make sense of what she was trying to say. Anyone have any insight on what she's trying to communicate? submitted by /u/Nagaflas [link] [comments]

Does BestBuy still offer individual warranties for their products? The 4k UHD player I want purchase did not have an option to purchase one at checkout today on the new or open box options.

submitted by /u/TeAmador [link] [comments]

Do preordered items not ship until the street date?

I pre-ordered the Pixel Buds Pro last week and the site says "Get it by Release Date: Thu, July 28." But it hasn't shipped yet. Does this mean that it'll ship tomorrow or on the release date (also the 28th) for same day delivery somehow? First time pre ordering with Bestbuy and in the past with other retailers they'll usually ship a few days in advance so actually get it on time. Maybe that's since changed to avoid breaking street dates? submitted by /u/bisonrbig [link] [comments]

Covid Pay

I was out with covid and sent in my covid pay request about 3 weeks ago. I haven’t heard anything back and I can’t figure out how to check on it. Anyone done this before and know what to do? submitted by /u/jolteonmiller [link] [comments]

BestBuy Open Box TV with cloudy marks

Not sure if this is the right place to post, but I purchased a Samsung Q70A tv as an Open Box from Best Buy and they stated that it's likely brand new and someone just returned it because of the wrong size or such. GeekSquad just installed the tv for us and there are cloudy ghost dots all along the bottom of the screen that is very noticeable and pretty unacceptable for a 2 grand tv. I plan to go to BestBuy to get it swapped out, but how can I avoid them giving me another open-boxed tv with the same issue? Any BestBuy employees out there that know the ways? submitted by /u/Chance-Blueberry-382 [link] [comments]

What does surprenant mean?

I saw a couple employees with Surprenant written on their shirt. I decided to Google what it meant. Apparently it is French word I think that means surprising, but I don't find that is why it was on there. I googled the worded and adding geek squard/best buy/total tech and found nothing. Is it a position? Maybe it was a last name, but the employees didn't seem related and there was 3, didn't seem likely. Or maybe I misspelled the word googling it. My curiosity is killing me. What does Surprenant mean for best buy? submitted by /u/DeepfriedGrass [link] [comments]

Will BestBuy repair my defective mouse?

Hey everyone. About two weeks ago I bought a Logitech G PRO X Superlight mouse from BestBuy. The mouse was great and I had no problems with it up until two days ago. The buttons started randomly not responding for 10-30 seconds, though mouse movement was completely fine. Luckily, I contacted Logitech support and they are sending me a replacement while allowing me to keep my current buggy one, so I’m trying to see if I can get it fixed. Though I am still within the 30 day return window, the mouse is already used so I can’t return it. Would GeekSquad repair the mouse? And if so, any idea how much it will cost? Thanks submitted by /u/owofelix [link] [comments]

Covid-19 Positive Pay

Last week I tested positive for Covid-19 and applied to the positive pay. If I’m positive for week 2 in a row, do I resubmit for positive pay? Or do I only get paid for one week? Based off this it’s sounds like only the 7 days. “Employees are eligible for COVID-19 Support Pay as a one-time benefit. If you recently tested positive for COVID-19 due to a new illness but have received COVID-19 Support Pay in the past, you may be eligible for additional assistance if you last received COVID-19 Support Pay more than 14 days ago (or 90 days ago in the case of a previous positive test result) and provide proof of your most recent positive test. Work with your leader to make this request.” submitted by /u/No_Cheesecake_327 [link] [comments]

Question on return

Hello, I have a quick question. I bought a phone and screen protector that I applied. But i have had terrible reception and connection issues even after reset and new sim. Can I return both phone and screen protector that is applied? submitted by /u/ecercer [link] [comments]

Throwaway account just in case... enjoy, its been a few bad days at work.

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submitted by /u/NamelessHR [link] [comments]

Should I just move past or do something about it?

I’m trying to get maybe someone who knows more about the processes opinion. My store is one of the largest in the districts we have Mag/Pac or C&Ds as of last year. That was just for context, now onto the issue at hand. Recently my GM left the company to start his own and we had a huge sudden shock because he built an amazing culture and with all the changes coming everyday we didn’t know if we would ever have as good of a leader as before or culture. Well just days after he leaves we have a “stand in GM” he’s the kind of GM who gets moved from small band store to the largest band store. Well surprise surprise, over the last 2 weeks we’ve lost over 4 computer associates due to over whelming change being enforced no questions. His way or high way type. Because all these people left they started forcing the other departments to close the other as a “Team Close”. The whole team thing is just a friendly way of putting every one else make up for people quitting. The problem is I’m ...

small format store

submitted by /u/motiita [link] [comments]

So what is the starting wage now?

submitted by /u/richlasvegan [link] [comments]

Best Xbox and/or PC headsets EP SKUs??

Looking to purchase a headset for my Xbox and PC, what’s the best headset employee pricing that is a reasonably priced and decent quality headset? NO PRICES PLEASE! Just the SKUs!! submitted by /u/Outrageous_Milk1535 [link] [comments]

“automatic two years of insurance”

Mildly infuriating sales tactics by my fellow associates. I always say ‘it’s yearly and the protection plans renew when you renew. You cancel, they cancel.’ submitted by /u/radguitarist [link] [comments]

wisely card and changing direct deposit

Hi, asking for a friend about the wisely direct deposit card. We both work at best buy and they just started working again after having about a year off. their old direct deposit info was saved and theyre thinking of switching to wisely, but not sure if it will be enough time for the card to be sent out and be able to receive the next check this friday, how fast is the process? thanks guys! submitted by /u/F_thirty13 [link] [comments]

I (thankfully) don't work at BB anymore but I was inspired after listening to a friend rant to make this meme

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submitted by /u/BeastlyDeath [link] [comments]

Project backpack just suggested I offer a mesh network to someone in an apartment

Get me outta here someone please submitted by /u/Gekko_League [link] [comments]

Have y’all experienced this?

I work in computers and I had someone come in the other day and ask for a good gaming PC, and I asked them what games they wanted to play and they said war zone, valorant, Fortnite, maybe gta, and I showed them the best options first to sell from the top down because I wasn’t sure their budget. We talk for a bit about them and he just goes, I was thinking more around 3-4 hundred dollars. I was flabbergasted and told them they gotta spend at least 1100 to run the games at good frames. The guy went on to tell me not to upsell him. 😅 submitted by /u/Inflation-Pleasant [link] [comments]

What are the best employee discounted items y’all have seen? Put sku or upc

submitted by /u/PillsAreIntresting [link] [comments]

Salesmen! What are your numbers looking like this month? (hours revenue apps tt and leads) july has been my first month on the sales floor and i’m at around 80k in sales 17 totaltech’s 12 app’s and 0 leads *i work in computers*

submitted by /u/Louback10 [link] [comments]

Can I exchange a defective item I bought online for in store pick up using just the order# and my ID? I didn’t get a receipt when I picked it up. The email thanking for picking up the item has no barcode just a thank you a picture of the item and the order #

submitted by /u/TerrYa87 [link] [comments]

What actually happens to PRC items?

submitted by /u/Clickerz17 [link] [comments]

So long, 1425! It’s been good. 169, I’ll see you soon!

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submitted by /u/nintendoandrew [link] [comments]

txfr delivery transfer help.

I keep getting transfer picks for dryer cords that won't let me no pick them and even if I did have the cord I couldn't ship it out because I don't know it they need a 3 prong or 4 prong cord. Does anybody know the name of the form or how to get to the form to contact the ddc to resolve this? submitted by /u/SicksOhSeven [link] [comments]

found this during the remodel

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submitted by /u/bestbooster096 [link] [comments]

returning an item (incorrect specs) but outside 15 day period?

I bought a monitor two months ago (ASUS VG246H) whose specs said it includes speakers. I've since discovered that the speakers either don't work, or more likely, that the model doesn't actually have speakers after all. What are my options here? The monitor is barely used. Could I still return or exchange it for store credit somehow? Or should I just write this one off and try selling it on Craigslist instead... Thanks! submitted by /u/spam-musubi [link] [comments]

Customers still come in and tell me where they bought their last tv. Give me your best answers

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submitted by /u/Chase_Brooklyn545 [link] [comments]

Hello OSHA! I want to report an incident!

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submitted by /u/Temporary_Dress934 [link] [comments]

Car almost burned down.

Got an audio install done at the Victoria, Texas location a while ago and due to some very very gross incompetence my car almost bit the dust because of it. Just wandering how I should go about dealing with this with best buy. Fuse power cable on one side was practically only half way in and finally decided to arc and burn a hole straight through the top of the fuse box, melt the fuse in half, I am luckiy I caught it in time. submitted by /u/Mr_Albi_Junior [link] [comments]

I bought a remote start for my car but they didn’t give me the wiring harness for my car

I bought a compustar remote start today for my car and I’m having bestbuy install it because it’s free with TT so I went in store and bought it and I asked about the wiring harness at checkout and showed the cashier my phone and how it says that I need a 30 dollar wiring harness for it to work with my car and that since I’m total tech it’s free and he told me it already in the box and so I left the store and while I was walking Inside my house it says on the box that the harness is packaged separately and I opened the box to see and there’s no wiring harness so should I wait till my appointment and tell the installer they never gave it to me or go back to my store tomorrow and have them get me one? Also I’m having it installed at a different location since they don’t do installs at my local store anymore submitted by /u/Beginning_Traffic226 [link] [comments]

Did HR give you a phone called

Does anyone remember back in may to early June on are BBY hub we was able to comment about are work experience . Well load and behold called me and to talk to me . Did you also got a called from them ? PS I swear I fought it was spam called didn't say this best buy HR and this and this . Until she read my comment . submitted by /u/Amalik95 [link] [comments]

Project Team traveling

I’m fairly new to Project Team and about to be deployed out of my home state which will be a trip that will require flying. Does anyone here have any pointers on traveling in this capacity? I’ve never really traveled like this before and especially considering that I want to bring my personal tools with me. submitted by /u/ravenzero0 [link] [comments]

does best buy have policy for Muslim employees forced to get credit card applications?

Curious if there is any policy which makes an employee exempt from the credit card quota because of their religious beliefs which do not allow convincing believers and non believers to get interest based credit. If so, where might someone find this policy? submitted by /u/Illuzn1 [link] [comments]

Did I just buy a 78 dollar piece of styrofoam?

Me and my dummy brain just walked in grabbed a headphone off a shelf and bought it. There is no headphones. Did I just grab a display box or something? submitted by /u/Late_Bunch_2840 [link] [comments]

I got my hours cut to one day a week after telling my manager that I am losing my house. Is he trying to fire me without firing me?

The house I live in was sold to someone else, and they are kicking everyone out of said house. I spoke to my managers about this concern since losing my house and having nowhere to go at the end of this month is a very huge possibility. Immediately after voicing this concern, my hours were getting cut to only 4 hours a week. I know managers only care about the employees that convince people to get credit cards and totaltechs, and I would be lying if I said I didn’t feel like this was a subtle way to give the boot. Am I looking too deep into it? submitted by /u/Lionheart0130 [link] [comments]

[Canada] Question about returns.

Hello good people of Best Buy! So I was wondering, if I order a laptop online from Best Buy Canada, (shipped to me of course) can I take it into a nearby store and return it for cash if I wanted to? Or do they only issue the refund to my original payment method used for the order like card/paypal? And while we're at it, can someone also tell the if it's possible in the US branches or not? (To be refunded in cash for a returned item) One last question of mine, does Best Buy Canada offer any student discounts on their products? And I don't mean like the occasional student deals, instead more like HP or Lenovo's online store where they give like a 5% or 10% student discount on practically any item in the store. Thanks 😊 submitted by /u/Helpful-Wheel-9276 [link] [comments]

I purchased a 5-year BB warranty 4.5 years ago for my TV. What can I do to get a new TV?

Nothing super wrong with it. The audio skips in and out sometimes, but the technology has really changed since then. Its a 1080p Vizio 65in. submitted by /u/gapipkin [link] [comments]

A gift I don’t need, now what?

I got a nice gift (MacBook Air) from an unknown person (gifts were anonymous). Awesome gift, however, I don’t need another computer. I don’t have a receipt and no way to track the buyer. However, at Apple they used the serial number to track it and they told me it was purchased at Best Buy. I would like to know my options, I know I can’t return it but it would be nice to do a trade-in or gift card so I can actually get something I need/want. The gift is brand new, untouched with the original plastic covering the box. What are my options? Thanks, Note: I tried selling it on FB but it’s such a high ticket item that it becomes a tough sell without getting low balled. Note2: The reason I posted this on BestBuy is because I would like to know if I resolve this with BestBuy. submitted by /u/Healthy-Minimum-809 [link] [comments]

Needed to use it today and couldn't get a bigger vehicle. 😂

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submitted by /u/CrimsonH21 [link] [comments]

Scheduling Issues?

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submitted by /u/Slow-Wonder-2474 [link] [comments]

Who was around for the HP Touchpad Fire Sale?

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submitted by /u/MtnXfreeride [link] [comments]

Entitlement Lookup determined that was a lie...

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submitted by /u/Linkmanno [link] [comments]

I tried to do an exchange for an identical unit, and EPOS taxed $.02 on a $.00 subtotal 😶My first thoughts:

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submitted by /u/troyoz_ [link] [comments]

Tmobile dealer code?

Just completed the training for the Tmobile accomodation but I can't find my locations dealer code, anyone know where to find it? submitted by /u/BBEMP0 [link] [comments]

Any mobile experts here

Went in to buy the s22 ultra and core blue (I think that was the system name) wasn’t allowing me to upgrade my t mobile line. The agent called dealer t mobile and they said everything was fine from their side and I qualify for the upgrade. So I’m stuck and so is the manager at bestbuy. It seems to be an issue with coreblues system. Any way around this? The manager wouldn’t discount it either. submitted by /u/fatlardo [link] [comments]

Phone Purchases and Upgrades

I feel like I'm always with someone when I'm working upgrades and new phones. No downtime at really any point in my shift. Anyone else or is this just me? Is there any time yall usually get less crowding? submitted by /u/Jackisawesome3 [link] [comments]

Who remembers this POS? I hated selling these

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submitted by /u/Nagaflas [link] [comments]

Recent string of snatch and runs.

At a few Georgia locations, we’ve had a string of snatch and runs by the same guy over the last few months, he’s stolen at least 20k so far. I’m rooting for this guy, I need an autograph from him. submitted by /u/Theifs_Black [link] [comments]

World of Warcraft: Dragon Flight

Does anyone know when the preorder will go up for BestBuy for the Physical Collector's edition? It was already announced close to a month ago. ​ WoW Dragonflight Physical Collector's Edition Now Available for Pre-Order - Wowhead News submitted by /u/SynnZero [link] [comments]

Anyone else have to take everything over a 100$ in smart home off the floor?

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submitted by /u/drewmisk [link] [comments]

Dell sucks

Bought an open box Dell and cannot register it because of its an open box. Transfer ownership? Who knows who owned it last. Forgot how unfriendly they are. submitted by /u/merkat106 [link] [comments]

AP Managers

Has anyone else's leaders promoted themselves to AP? They just be at the AP stand all day running the store thru the cameras. 🖕🤙👉👌 submitted by /u/Funny-Chair [link] [comments]

Advice

Went into Best Buy this morning to purchase Windows 11 for my PC. Cashier misunderstands and I end up paying for a Windows 11 Pro Upgrade and leaving without thinking a thing. I went back to the store to see if i could get a refund or at least exchange it for what I wanted. I got home and called customer service, waited for 40 minutes just to have them document my case and tell me to speak to the manager at the physical store as he couldn’t do anything about an in store purchase. Made my way back to the store a 3rd time today just for the same old Story.. nothing they can do about it. Am I in the wrong or is there something they can do but are not? submitted by /u/okstatejoe [link] [comments]

I get this email every few months,but im not even living in the US

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submitted by /u/FirestrikeZ [link] [comments]

Just wanted to double check, we don’t get testing pay anymore?

Some people around me have tested positive but I’m not feeling any symptoms, just wanna check if we get paid or anything before I get too worried submitted by /u/Ok-Contribution-8303 [link] [comments]

I had sent my Xbox in on Sunday last week to get repaired for overheating, it had gotten delivered to Service on Friday at 11AM. When I was at Geek Squad they told me I shouldn’t get it any later then the 26th but I haven’t heard a thing from them since it’s been brought to Service.

submitted by /u/Sad_Entrepreneur_782 [link] [comments]

At least Best Buy gives them to us🤷🏼‍♂️

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submitted by /u/BotOnEasy365 [link] [comments]

Low Pick Times Incentives

Recently it seems like pick times have become a thing again as in make sure they are as low as possible since you can look up the times for the whole company now. My thing is we were number 1 I guess for our area last week and I thought what is the incentive? Wether we are at 8 minutes or 18 it dose not really matter since we don't get say a bonus for good times. Has your management team been pushing you for fast times? submitted by /u/Guilty_87 [link] [comments]

ADH GSP On Asus Laptop

I purchased a laptop with 2 year ADH GSP on it and I wanted to just replace the item for in store credit but they said they had to try and repair it first. The screen is chipped, the USB-C and aux cord havnt been working for a while and it now won't start up. This will be more trouble than it's worth to have it fixed instead of replaced because I am going out of country for military stuff. I told them I'd come back after thinking about it first. Does anyone know what I can say to get it replaced instead of repaired? Thanks in advance. submitted by /u/mrfox122 [link] [comments]

interview

Hello, I have an interview on Thursday. I had applied for salesfloor, but then she said if I wanted to do product flow. I'm like sure lol. I currently work at Target. I've been here for 4 years and I've been through hell and back. I'm ready to jump ship wheather it's for better or worse. So basically, I just wanted to know what's it like working here? Any tips or pointers? Pros and cons? Or anything I need be warned about? Just anything in general? submitted by /u/wondersock [link] [comments]

What's it like being the overnight keyholder during the remodel?

the mega thread is dead so I'm asking here. submitted by /u/justsoukno1337 [link] [comments]

thoughts on us charging people for bags?

submitted by /u/fuego305 [link] [comments]

Fall Guys IRL: BBY Black Friday Edition

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submitted by /u/eykayare [link] [comments]

Is Free Shipping with Elite a thing of the past?

I’m trying to order a 4K Steelbook and they’re trying to charge $16 for 2-day shipping. I’m logged in and everything. Did Best Buy get rid of shipping benefits for Best Buy Elite and Elite Plus? submitted by /u/Normal-Ask-5204 [link] [comments]

Me after explaining something 3 times in a row to the same person in mobile

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submitted by /u/Cybaen [link] [comments]

Another 90's BBY Flashback

Came across this old competitor ad in another sub and it jarred loose another memory that I thought I'd pass along. I was with BBY during their expansion phase in the 90's and was part of a store that was in the expansion... and then went to other markets to set up and train newer stores. Part of that expansion was competitive awareness. Due to lack of real online presence, a person or team of people would make daily visits to all competitors with hand-held recorders to check prices/models/stock, or anything special. We then marked down prices to match where needed. There was even a pile of jackets our shoppers could grab to cover up the logo while they shopped. To keep their market, the competitors learned to do the same thing to us. This was the norm for years until the markets started changing. Those competitors began to close. Fretter, Incredible Universe, Highland, Silo, Sun... and more. Of those, I distinctly recall Highland- as I "shopped" them the day...

Manager nearly blackmailed an employee

Coworker was brought in for a one-on-one today where the manager intended to reprimand this employee for underperforming. Only he did so by first mentioning his low overall revenue for the past six months, then saying “look, you have a wife right? And you just had a daughter? That’s your second kid right?” He then backtracked on that comment with a “you know never mind, forget that”, realizing he was insinuating that it would be really bad if this employees family lost their main source of income due to his underperforming. This is disgusting behavior. This is the current state of Best Buy. If you’re currently employed here, don’t ever feel like you’re stuck in this place because you’re not and I promise every one of you is worth more than this. Be dehumanized, that’s the new slogan. submitted by /u/somewhat-right [link] [comments]

Nova Exchange

New to nova. Have seen a few orders get swapped in store and some sent to service but just curious on this latest one. When it has the box checked for "part only eligible" , does that mean its an instore exchange? The other 2 boxes are rapid exchange and not repairable but those are unchecked. Item is a neato bootvac. submitted by /u/kaizen2017 [link] [comments]

remodel stuff

Currently doing a remodel in California, and holy crap is it rough. Fixtures are missing when we get shipments, carpet removal is slow, overnight crew is stuck breathing in paint dust, and it doesn't help our supervisor has only been with the company a few months. We're on week five right now if I remember correctly and still have till September. Everything feels disorganized and overall not very enjoyable. Wondering if anybody else is going through similar stuff with their remodels. submitted by /u/SplashyNoodles [link] [comments]

Severance boissssssss

Is anyone else super glad they took that severance check? I felt stuck at Bestbuy and now it’s been a constant upwards motion since then submitted by /u/Desperate-Comedian59 [link] [comments]

Rant

So I ordered a 3080 founders edition through a live chat agent because my store had one in stock(website would not let me order it myself). I triple checked with the agent that was helping me that I was going to pick it up at the store location.I make the purchase and when I received my receipt, it looks like a store receipt and the Best Buy store on my receipt was it’s HQ address. Weird. So I check back with another agent, he tells me my order as all good to go and I would be able to pick it up the following morning if I just show them the receipt that was emailed to me. Today, I go pick it up, the employees are confused about the store receipt I show them, which I thought would happen. Employee tells me to call customer service to get it sorted out and I would be able to get one cause they still had it in stock. I wait 30 min and talk to the agent about my situation. He gives me a refund on my original order and I go in to buy the one they had in stock. SOMEONE ELSE BUYS IT!!!!!!! N...

Inflation + labor cuts

It’s lovely going thru an inflation as well as seeing your hours are getting cut but store still remains busy. submitted by /u/Fantastic-Beach8101 [link] [comments]

Hi! What's the best price I can get for an iphone 13 pro if I'm buying without an SSN? Any offers/tips will help. Thanks!

Title! I'm really keen on getting one soon as my old phone is dying. Is buying it from best buy a good idea if I don't have an SSN? Leads appreciated! submitted by /u/DarthOverkill [link] [comments]

cutting our labor but increasing our hours

idk how long i can keep doing this. we are extremely understaff and they keep cutting our labor and now they’re making us open earlier and close later. submitted by /u/Outrageous-Cake-8351 [link] [comments]

Employee Compustar Subscription?

I’m looking at the accommodation for a remote start and security system for my vehicle. I’ve determined that the employee price is best for getting the physical hardware, but I can’t see how to get the subscription discount, the accommodation takes you to an organization sign up page. Anyone have experience with this? submitted by /u/Knaj910 [link] [comments]

The “Working at Best Buy” Experience

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T-Mobile dealer account

I am setting up my T-Mobile dealer account through Best Buy and I just don’t know the difference between MagentaIL- magenta and family. I have 2 lines and I am on the regular magenta plan. Can someone help me? submitted by /u/Kitchen-Name2322 [link] [comments]

Anyone know if we can request time off from the employee app? (BBY Connect for IPhone)

submitted by /u/PhantomBeOk [link] [comments]

need help canceling benefits

Transitioned to seasonal about two months ago, and thought I had gotten my benefits canceled, however my first seasonal shift check is going 100% to medical. If anybody has a streamlined process that doesn't connect me with various insurance companies that'd be wonderful. Thanks submitted by /u/savetheoceanman [link] [comments]

Student Deals

submitted by /u/Darkvamp69 [link] [comments]

open box xps 9510 for $1000 worth it?

We've got a Dell XPS open box at my store for $1000 and my spectre folio has been pissing me off recently. Catch is that the xps is a display model. Would it be worth getting it if I got the 3 year gsp on top of it? I couldn't find anything else that has good battery good weight and good performance that can be upgraded down the line for a reasonable price. I would've preferred a 13 or 14 but barely any are upgradable but the xps isn't too heavy. submitted by /u/The_Doerpinator [link] [comments]

Needing to Make a PowerPoint Presentation

I'm currently a GSM at my store, newly in-role. I'm working on a meeting to get everyone and everything on the same page. I'm trying to get a powerpoint presentation to use during the meeting. I'm not really sure where to go to get a template or where to get the company's stock images to make the presentation look at little more official. Anyone know a resource I could go to to get that kind of thing? Images, etc. submitted by /u/ksastge [link] [comments]

Every time I call my BB it’s always Indian tech

Is there anyway to actually just call the store itself? Not being racist, I just want to able to call the store. But every-time is takes me there submitted by /u/Dear-Grand-1744 [link] [comments]

Why? Like just why?

So help me god I’ve picked more fire TVs today than should legally be allowed. 80+ picks this morning and 30 of them were just TVs… Jeff B*zos I’m praying on your downfall. submitted by /u/ricedelight [link] [comments]

If I can 100% pay off a progressive lease within 90 days, is it a good option? Will I have troubles paying it off early?

I’m a broke college student and desperately need a laptop for school. I could pay for half of my laptop right now and could afford to pay the other half in 2 weeks, but I need a laptop right now for school. I have done similar lease to own programs such as snap finance and was easily able to avoid any interest on what I financed, besides the tax and fees, as snap finance made it very easy for me to pay off what I owed before 90 days by simply calling them and paying it off within 10 minutes of being on the phone with them. I haven’t gone through with it yet because I don’t want to somehow get stuck having to pay double for the laptop and also getting stuck with monthly payments. I just want to know if anyone has been able to easily pay off their full amount before 90 days and fully avoided having to pay double? Do they make it difficult to pay off the amount owed? submitted by /u/k4y-0 [link] [comments]

Is separation notice the same as putting in two weeks?

I was planning to put in my two weeks tomorrow and bring in a letter of resignation. Today my manager had given me a voluntary separation notice and said that it’s the same thing. I don’t trust them so I wanted to make sure is that really the same thing or is it something that will affect me later on?? submitted by /u/Ssebas_s6 [link] [comments]

How do I login to the new Verizon Daily Sales Tools?

Since unboxed is not a thing anymore, when I access the new promo website, what would be the usual login? submitted by /u/ImYourSugarDady [link] [comments]

Can I get a refund on TotalTech if I bought an item from an "exclusive access event"?

I'd like to know if I can get a refund on TotalTech subscription if I bought a PS5, which a TT membership was needed in order to buy. submitted by /u/Still_Cap_9695 [link] [comments]

Home Theater Sup

Hey guys, I have been recently asked to lead an under performing Home Theater team, atleast in the micromarket. I have VPLs and some new advisors. Team is passionate but needs direction. I am coming from PC but as a store supervisor, been asked to see over HT. What are some pointers that I should keep in mind to fix the performance and behavioral gaps? submitted by /u/AmasoodQ [link] [comments]

Can someone share their TotalTech experience?

Curious what the process is like when something breaks or stops working. Sales man made it seem like I would walk into the store with a broken $2000 laptop and I would get a giftcard for $2000 submitted by /u/fulo009 [link] [comments]

1st Day out of Best Buy

This past weekend was my last at Best Buy. Today was my 1st at my new job. All I can say is that it is like a fresh breath of air knowing I’m out. I’m now working for a company that’s not for profit and I can see how much different it is on the other side. Never thought I would get out and find something better but I’m so glad I did. Miss my best family(corny I know) but I don’t miss the company that used to be great. submitted by /u/yettus56 [link] [comments]

Humanity has peaked.. SMH

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submitted by /u/tjames1064 [link] [comments]

Question about call outs

Currently nervous to call out as I’ve had 5 recently that do have reasons that are acceptable health wise, and this one will be my 6th and wondering what will happen I havnt been sat down before about any of the previous call outs just don’t want to lose my job before I was even warned once about them. (Health issues that I deal with are the reasons for call outs) submitted by /u/BigFurry69 [link] [comments]

BBy benefits/ rewards survey?

Anyone else get this in their email and take it yet? Bad vibes. Seems like pretty loaded questions that amount to “how much worse can we make your benefits without everyone quitting?” submitted by /u/tsukiyaki1 [link] [comments]

drone return

Had a question for any Best Buy associates or customers who have done drone returns. I know items like drones, camera lenses, etc. have the 15% restocking fee if the package is opened. We recently returned a defective camera lens, and they were going to charge us the 15% restocking fee until I explained that it had issues, so no restocking fee (which makes sense). I am assuming the same would apply to a defective DJI drone? Has anyone here processed a DJI drone return? What was the process? Thank you. submitted by /u/WalterBoudreaux [link] [comments]

Unqualified people are being promoted over overly-qualified people who should've gotten the position

What's your take on people being promoted over overly-qualified people who should've gotten the position? submitted by /u/jesser1987 [link] [comments]

What to bring for Geek Squad PC appt?

Noob here for first time geek squad appt. I have an old school bulky PC that needs a tune up. Do I just have to bring the tower in or do I also have to bring in the keyboard, mouse and monitor? Thanks! submitted by /u/coreynj2461 [link] [comments]

Question

Do store GM’s cash in on those hours they’re tryna save so they’re bonuses look cute or ????? submitted by /u/Soft_Initiative8568 [link] [comments]

If I haven’t been charged for an item after two months, can I still return it?

Long story short, I accidentally walked out with a laptop for free due to bestbuy return/exchange error. I tried getting it resolved and they were unable to. 2 months later they called me and said they want me to call and get this resolved after they said keep the free laptop. I feel like 2 months later it’s irresponsible to try to get a customer to pay for something after they refused or were unable to fix it. Anyway, it’s like a $2100 laptop. I’ve barely used it because I’ve been on a deployment. What are my options? They still have yet to charge me for it so I doubt they can. Can I just return it? submitted by /u/Dagothwow [link] [comments]

Question about the bestbuy black Friday totaltech sale today.

Is it possible somewhere to see a list or something about the sale for non sub members? Just to see what's on sale starting tomorrow? Thanks. submitted by /u/Hamtaro666 [link] [comments]

I want to return an item, but it's 1 day past the returnable date. Would they still accept it?

so i bought an Oculus Quest 2 from Bestbuy( i ordered online and picked it up at the store) and when i go into bestbuy online website, my returnable date is 1 day past as of now. If i go into the store and explain why I couldn't bring it sooner for return, would the employee or one of the manager still accept my return? Has anyone done similar things before? submitted by /u/Snoo-97154 [link] [comments]

least favorite laptop brands?

When I started working pcs I always found Lenovo's coming back with screen issues so I always told customers to avoid Lenovo. Was I just being biased or is hp or any other brand worse? submitted by /u/The_Doerpinator [link] [comments]

peace out 266, it's been real

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submitted by /u/Good-Recognition-977 [link] [comments]

Backroom “check in” help

Asking if any employees have found a way to print labels at the end of the check in process. It asks for a printer IP or a serial number. I’ve tried the hip printer, says sign print exception when I try to print. I’ve also tried every set of numbers under our red label printer. Still won’t print. I understand you can go into rss and find the tag it created, just seeing if anyone has found a solution to this. submitted by /u/Interesting-Ad9507 [link] [comments]

Why are delayed in-store pickups given 2 weeks to pick up vs one week for stuff that arrives on time?

Or is this for certain clients only? submitted by /u/eltonto82 [link] [comments]

Pay Band and grade

How do I access this information I have literally no clue submitted by /u/SaiintPatriick [link] [comments]

Question regarding pricing (Canada)

Hey guys, so I’ve had my eyes on a TV (the X90J 65 inch) and I noticed that the price has recently been at $1,499.95. I was just curious whether the “0.95” at the end might indicate whether it will go on sale or clearance anytime soon? I usually see a “0.99” at the end so thought it might be the case. Also if anyone knows when that tv might go on sale again would rly appreciate it! Thanks everyone submitted by /u/asd4374 [link] [comments]

Pay Cap

Where on HR website do I see the cap for pay grades? submitted by /u/Tenletters10 [link] [comments]

Clown Customer #3

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Pros and cons of TT for employees

Just wondering what are the cons mostly because I vaguely remember about not being to "double dip" or something like that. Maybe for GSP? Because I know we get a good discount for that but if I got TT, it can't do it? I wasn't sure if it's even worth it. If anyone can clarify, that'd be awesome! And thanks in advance submitted by /u/pakjohn1993 [link] [comments]

How to get a missing item from a shipment corrected?

We got a truck shipment yesterday that was missing an IPAD $1,100. Everyone says we have to take the shrink hit because they will do nothing. Does anyone have any suggestions for this? submitted by /u/Whatsmyusername4u [link] [comments]

Are student coupons still a thing?

As the title says, does Best Buy still do this? Back in the day you'd have to register and then you'd get a bunch of barcodes you could scan at checkout for discounts. Right now when I check the Student Hub section, it looks like all I'm seeing are the normal deals. Have they just not started yet, or what? submitted by /u/JoshxDarnxIt [link] [comments]

Bestbuy Gift Card

I have a $10 USA Bestbuy Gift Card, but live in Europe. I'm trying to redeem it for a $10 Nintendo Eshop gift card and it's not working. It gives me an error 'We experienced an issue while processing your order.' Any suggestions for what I can do?( I tried using a USA billing address with a VPN too but no luck. Yes I have a USA account for my Nintendo Switch) Any suggestions are greatly appreciated! Thanks in advance! submitted by /u/MOdyssey04 [link] [comments]