Posts

Showing posts from January, 2023

Fourkites tracking not working on Android

I have an android phone and can't seem to track my trucks with the fourkites app anymore. Load # and ETA work fine, but when I view the map I get a blank white screen. Anyone else here have this issue or a solution? I've resorted to using the website for now. submitted by /u/STRIKERBOB1375 [link] [comments]

Can either my store or corporate sponsor my robotics team?

I work at bestbuy, and am on a highschool first robotics team. While we aren’t in dire need, we could always use more money and are also looking to get tablets for certain uses. Does bestbuy sponsor organizations? Could I ask my location to sponsor me or would it have to be through corporate submitted by /u/TranslatorBorn4512 [link] [comments]

Best Buy in Farragut announces closing date

https://www.wate.com/news/local-news/best-buy-in-farragut-announces-closing-date/ submitted by /u/Rocket-Pak [link] [comments]

Today I was accused of Domestic Terrorism.

long post warning So I work on the sales floor as a HT associate (so everywhere lol) and there was a woman who wanted help with cameras. So she was recording on her phone before I even got there and when I asked if she needed help, she told me she wanted to buy a camera. Whilst attempting to discover the reasoning in order to make a proper recommendation I got zero information from her. My store doesn’t have jack shit for cameras, both display and stock. So as I often do I recommended she try the Richfield BBY (Right next to BBY HQ) and explained that they have a dedicated camera section. Which has a couple dozen displays, a large majority of them in stock, and actual vendor reps on site who can give her better help than I. So here’s where it gets interesting. At this point she’s been recording on her phone all of the tags and displays (I assumed for later research) until I reached the last part, when she turned it to me and said “so you won’t sell me that camera?” Very aggressivel...

Best Buy Has No Idea How We're Losing Our Minds Because Of Environment.

Our store is burning up from no air conditioning. Our store is freezing in the winter from no heat. The music being blasted over head is the most annoying, terrible, brain numbing music in the world. Why do you guys think we're an FYE store? Clearly you don't have the personnel or taste to inject "new" music. submitted by /u/dylanjakobson1980 [link] [comments]

Microsoft VPL Tips

Hello! Any MCAs with good tips on how to be successful in the role? Is there anything you've implemented in your store that has helped? submitted by /u/korokbean [link] [comments]

I have a BB credit card. Do y’all feel relieve when we have one at the cash register/checkout? One less card to sale! :)?

submitted by /u/theBurritoMan_ [link] [comments]

Vr Return policy

I'm sorry for asking but I have a hard time hearing so calls are difficult to me but If I buy the quest pro would I be able to return it open boxed? I'm always worried about things not working right and the pro is alot of money.. submitted by /u/zuzelian [link] [comments]

Lost my receipt, payed with a debit card in store, Can they look it up?

submitted by /u/Jakesantos1601 [link] [comments]

Question about getting an item that apparently is unavailable near me

I was looking at buying a new laptop and found a good deal, but instead of add to cart button it just says that the item is unavailable within 250 miles of my location, and not available for delivery. But it's still listed on the website and has a price, it's not sold out. Can I somehow request that my local store has it shipped in for me to buy it? Please let me know. Thanks submitted by /u/plausiblyhuman [link] [comments]

When a friend asks you how’s the BB life

Trying to explain retail life in 2022 is difficult. That is all. submitted by /u/Fantastic-Beach8101 [link] [comments]

“Open Box-Excellent” Apple Watch, it’s worth it?

Hi guys. I’m thinking of buying an Apple Watch SE 2nd gen, I saw that there were some open box “Excellent” watches at the local BB. It’s worth the $13 discount? It’s true that you can negotiate the price? Thanks! submitted by /u/cfernandezh00 [link] [comments]

I need some items for that sweet discount.

I'm leaving the company and I need some items with sweet discounts. Leave the skus for ya boi. submitted by /u/Meeps12 [link] [comments]

W2 for former employee

Hey I was just wondering how I get a W2 if I left the company towards the end of last year. My workday login doesn’t work because I don’t think I set one up do I have to go into my old store or does it just get mailed to me. I set it up for electronic delivery if that helps. submitted by /u/Academic-Average-638 [link] [comments]

Any mobile people activated an iPhone SE ( Latest Model) recently have a question ?

submitted by /u/Interesting-Most-848 [link] [comments]

Package was stolen, I have video proof

Can I get a refund or replacement or do I just have to file a report. submitted by /u/Kazmarudo [link] [comments]

Is this a real call?

I recently got a call from the following number +1 (612) 291-3333. I placed an order yesterday and then this number called me today, I didn’t answer the first time because I had no clue who it was but when the called back I answered. They said they were bestbuy and wanted to confirm my order and said what I bought. But then he asked my to say the address I used to confirm. So I’m just trying to figure out if this is real or not submitted by /u/boots9987 [link] [comments]

Odd question by employee

I made a purchase in store today. When finished the employee asked if they could take a picture of my receipt so they could get commission. I thought that was a little odd. Shouldn’t proof that they made a sale be in the system? I told them no. That receipt has my credit card info on it. I don’t want it in some strangers phone. Was this legit? I don’t want anyone to get cheated out of commission. But, it just sounded suspicious. submitted by /u/FutureOther6887 [link] [comments]

Strange Store Radio

Does any other store have a point where the music stops, a woman's voice starts talking about IBS, taking steps to not hurt your back, and bundling up in cold weather? submitted by /u/GregariousKhan [link] [comments]

How do we get the VPL jackets?

submitted by /u/abcdm123 [link] [comments]

TTS question about laptop protection.

I recently tried to do a claim on a laptop I bought with tts protection, since the screen was flickering. The issue stopped after a software update but the device was dropped and submerged in water when the laptop fell out of my bag. Would I be given a gift card if the device isn’t repairable or do they give me another laptop? submitted by /u/Zestyclose_Matter_46 [link] [comments]

How long do my best buy certs take to return to your account after a return?

As the title says, was curious to see how long it would take to get my rewards zone points to go back on my account. I wanted to use a different payment method and was wondering if I can do a return and then repurchase the item. The original payment method was a credit card w/additional certificates. submitted by /u/omartian [link] [comments]

Protection issue

So I’m currently a totaltech member and ordered a geek squad refurbished drone last week. At the date of purchase I saw no protection was being added so I called customer support and they guaranteed to me that protection would be added and that their higher ups confirmed. Then a week later I got drone in hand and still no protection so I called online again and gave them my previous case number stating from other representative that I would get protection now they still said I would get it and said to go in store to add which I did and they still couldn’t add it even the geek squad manager stating it can’t be added but their online support said they could and then the online support manager said it should’ve but theirs nothing he can do. Am I out of luck and just bought something stating I would get a 150$ valued protection but now not able to. (I under stand their support online sucks but even online wouldn’t do anything) should I try another Bestbuy and get help.? submitted by ...

Sony A80K froze while watching Bravia Core movie

Hi everyone I’ve had this tv for a few weeks. Awesome TV besides today I was 5 mins into watching a movie on Bravia Core, an imax enhanced one ( if that matters) and all of a sudden the picture and sound froze. Couldn’t turn it off on remote or under the screen, had to unplug power cord . Has anyone experienced this before ? Thanks submitted by /u/PutridBeginning421 [link] [comments]

When They Refuse Install/Total Tech

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submitted by /u/RayneValentine291 [link] [comments]

Has anyone cashed out their 401K before?

Been out of the company for a couple years, but was thinking of cashing out my 401K since the place I am at now has IMRF pension and I cannot roll my bby 401K into it. I heard that when you cash out you are immediately hit with 20% going to the IRS. Then I heard that for taxes that year you are charged another 10%. Are those the only fees? I am trying to calculate how much I would actually get deposited into my bank account. Would that additional 10% not happen until next year 2024? submitted by /u/voltagejim [link] [comments]

Total Tech Pricing

Looking to have my tv mounted and I am a total tech member and I remember the last install services I paid for were for 49.99$, it’s saying under benefits, “ Only $49.99 for standard in-home services. We'll come to your home and lend a hand with TV Mounting, Home Wi-Fi Setup and more.” When I get to the actual product it’s listing 199.99$ for the install price instead of 49.99$, why the price hike and when did it increase? submitted by /u/SackWackinMacracken [link] [comments]

Can I get flagged for returning too many items?

So I recently bought a gaming PC and returned it. Got a TV and PS5, figured I prefer PC gaming after all and returned both again. Both are big purchases, the PC being about 2800 and TV plus PS5 about 2000. I am thinking of building a new PC but need a PC for the time being, probably will finish building in February and was wondering if I will be flagged for returning another big purchase. Anything helps! submitted by /u/nexusultra [link] [comments]

Back handed compliment

Got one today, what’s the worst one you’ve had where they try to compliment you about something but immediately contradict it with the next thing that comes out of their mouth submitted by /u/Fantastic-Beach8101 [link] [comments]

Thank you BBY for yet again making it more inconvenient to check my email.

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submitted by /u/Awesome_Pinch [link] [comments]

Trading in Pixel 7

I don't necessarily think this is the right place to post this but I want to switch to an iPhone and I'm wondering when/if I'll be able to trade in my Pixel 7. It's not an option for trade in and I'm assuming this is because it's too new? submitted by /u/AlternativeAd7567 [link] [comments]

Will I have a small chance of getting a refund?

I bought a gaming headset near the end of December and went on vacation shortly after. When I came back I used the headset only for a short amount of time before realizing it wasn’t quite for me. I thought I was an elite member but I guess I just missed the mark for being eligible last year, so the return period expired. I have the box and everything is like new, no scuffs or anything. The only thing is I cut the tape holding the box closed. What are my chances of getting a refund? All I am asking for is store credit because I will literally buy something else when I’m there. submitted by /u/Cloudy- [link] [comments]

System cancelled order overnight for no apparent reason. Customer service made up something.

So I ordered a video card, quantity of 1, last night on the website. This morning order was canceled. Used chat support who told me I needed to set up a business account because I ordered more than the "limit" for this type of purchase.... odd. So I called in and another rep told me the first rep was horribly wrong. She said the system is canceling orders in error and it's going to take a few days for IT to sort it out. Basically they refunded me and said to order again in a few days, or I might get an email saying they resolved the issue. What an odd experience...wondering how widespread this is or if anyone has further context. submitted by /u/basement-thug [link] [comments]

Pay Increase

Not sure if it is happening for all stores but my management just let me know that there is a pay increase that is going to happen at our store. Has anyone else heard about this? submitted by /u/RevolutionaryStep388 [link] [comments]

Asking for a credit limit increase right after approval?

Okay so to sum up the story, I went to bestbuy today trying to apply for credit card. My goal was to try and get a 3000~ limit, because I wanted to get a laptop today along with a TV in the future within the next few weeks while I figure out which one. I explained that to the sales associate in the beginning, chose a laptop got the card application, etc etc. Long story short, he told me I got approved for 2000 when he never asked me how much I wanted for my limit/which tv and all. So no way to find out, other than going over my purchase for the laptop I got, which was about $1100. So don't get me wrong, I'm happy I got approved and the 2000 limit is fine for now, just not ideal since I wanted to pay off the laptop/tv together when I move and such. So I'm just asking what are my options? Should I call the bank to explain and ask to see if they can up the limit alittle or not even worth it at all (aka another hard pull im assuming)? If I'm not able to do that, is it pos...

Is it normal to have to wait for over a month to receive a refund? It's been a circus trying to get any info on what's going on with it. Not sure if this page answers these types of questions but figured it was worth a shot.

submitted by /u/Auldeus [link] [comments]

Shopping at a Best Buy store in 2005

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submitted by /u/Academic_Flow_223 [link] [comments]

Ordered a gaming PC with my employee discount and got the wrong item?

I recently ordered a gaming PC with my employee discount and I did get the charge for the item initially when placing the order. When the item was ready for pick-up I took it home to realize the PC is a different one! It was a different model that came with the better specs than what I had ordered originally & was more expensive. The order pickup label and everything matches up except the item itself. I checked my bank account as well and noticed the charge is not on my history at all anymore? It's been a few days and still no charge so I am wondering what should I do? Will I eventually get the charge? submitted by /u/JeremiahKB24 [link] [comments]

Question regarding BBY card and employee discount

So I know you can't earn rewards points on employee purchases, but does that also apply when you use the best buy card on an employee purchase? Would I still get my 5% back? submitted by /u/cxnrad_5 [link] [comments]

BBY Credit card on authorized user

Hi, so I'm currently an authorized user on someone else's BBY card. When I was added as an authorized user, I was never asked for my SSN. I wanted to be added so I could build credit but without my SSN does that mean it won't be reported to credit agencies? Does the main user have to call Citibank to perhaps add my SSN to start being reported? submitted by /u/justplainoldthrowawa [link] [comments]

How are young customers in their teens-20s be this dumb when it comes to tech? Born in the era of the internet age and tech with vast information at their fingertips but still dunno what kind of memory card they need for an effing gopro….-_-

submitted by /u/niloc1987 [link] [comments]

How long before mgmt makes us do Grant Cardone training to get bp's and tt ups?

submitted by /u/ivanissac [link] [comments]

Had to make room for the horse 😂

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submitted by /u/braydoncoke [link] [comments]

Retail Warehouse Associate

Hello all!! I am currently in the interview process for the Retail Warehouse Associate position. I’m writing to ask, is there any opportunity for overnight shifts at Best Buy? I am currently a morning merch stocker at Costco for the hardlines side of the store. Any insight on this role would be greatly appreciated ❤️ thank you all!!!! submitted by /u/m1ssth4ng [link] [comments]

Need Honest Opinions (Sales Floor/Warehouse): Which are better?

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submitted by /u/DarkHoriz0ns [link] [comments]

me after selling totaltech to a senior citizen who only needed a $40 service

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submitted by /u/lacroixdood [link] [comments]

Supply Chain Area Manager internship

I was curious if anyone has done this internship. I wanted to get some insight on what it consist of and how was it? Plus, if it’s worth it. submitted by /u/Foreign-Ratio5403 [link] [comments]

W2

How long does it take them to send W2 forms in the mail submitted by /u/cobalt27val [link] [comments]

Thinking about leaving

What other sales job ideas are best for bestbuy employees trying to leave, and would anyone hire anyone coming from bestbuy? I It know sounds like a dumb question, but I want to see what other jobs can transfer from bestbuy ? Thanks in advance. submitted by /u/Significant_Yam3012 [link] [comments]

Phone trade in option not available

I have a google pixel 4XL white 64gb unlocked phone. In very good condition. How much would it possibly be if I trade this in? There’s no unlocked phone option in google pixel 4XL. Nearest Bestbuy is 30min drive and if $ is not good then it would be a waste to drive there for nothing. Plus it’s impossible to call a Bestbuy store. submitted by /u/GreenAhgase [link] [comments]

What if I return totaltech after getting discount

Will they charge me what totaltech gave me a discount on submitted by /u/beastmode262005 [link] [comments]

Returns to different store

I bought a camera backpack last week from a store that is 45 minutes from me. I have a Best Buy store that is 5 minutes away. This closer Best Buy doesnt carry this backpack. Will this be problematic if I return it at this store? 2 years ago I bought a Dyson Lamp that my closest Best Buy said they wouldn't take it back since they don't carry it at their store. Any Best Buy cust service able to comment? Isn't all Best Buy stores corporate? submitted by /u/flexfield [link] [comments]

Best Methods To Pitch TTS and BP?

I’m already killing it in both areas but I would love to hear methods from anyone that I can use when I coach my peers submitted by /u/bsmittys [link] [comments]

What is the Nintendo Switch warranty policy for the original Switch?

I have a switch i bought from best buy and the charging port broke. I just want to know what the policy is on repair/trade-in and see if I still have warranty. I bought it in (i think) late 2018. Thanks! submitted by /u/RosJ0 [link] [comments]

Guys for my last post i meant “Who is most likely to die on the job?” im a lil slow

View Poll submitted by /u/SebasOnReddit [link] [comments]

Can I add TTS to a TV I bought on 12/26?

I’d like to return/exchange the tv and didn’t realize the return period was only 15 days (assumed it was 30, shame on me I know). I saw that TTS extends the return period to 60 days. Is there any way I can buy TTS and have it added to the TV after the fact? I’m having problems with the TV (LG B2) and after having C-series OLEDs I just want to exchange it for the next tier. Is this possible? submitted by /u/jarkeb [link] [comments]

Do we not get employee discounts on services anymore??

Just as the title reads... I attempted to set up TV mounting service and it was regular price. Then I was told that we no longer receive discounts on services starting this month?? Can anyone confirm? I haven't received any communications regarding this. submitted by /u/Positive_Nobody_ [link] [comments]

Answer like it’s a job interview, why do we keep advancing in tech but keep declining in quality of life

submitted by /u/IF3arGod [link] [comments]

burnin that PTO 🔥🤙🏻

Farewell BBCC... I'd like to say that it's been fun, that it's been a good experience, and that I enjoyed it thoroughly. But I won't, because it's not true. I found myself siding with customers and agreeing with them how bad BBY has become.. And couldn't even try to stand up for the company. LoL, I only lasted a year... Couldn't put up with their BS.... Not even going to give two weeks because I know BBY has the habit of saying nah, today's your last day. And my PTO just refreshed so best believe I'ma use it 🤷🏻‍♀️ moving on, and have no regrets. The PTO is their biggest benefit. However, new gig pays more and is much more conducive to family life. No more shift bids, no more weekends and no more evenings. Hallu-freakin-lujah ... Hey best buy... Treat your employees better... Stop doing dumb shift bids that only exist to keep in your employees in a constant state of chaos! "No more than 5 mins of personal time, and ONLY in the case of an emer...

how it is…

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submitted by /u/Accomplished-Piece81 [link] [comments]

customers when they see you talking you another customer

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submitted by /u/colonels1020 [link] [comments]

Preorder help for a game I'm entirely too excited about.

Alright, so I have somewhat of an issue with a preorder for a video game that I'm hoping some people will have more experience with. It's for Hogwarts Legacy which I've been waiting to play for years, and while I'm trying to keep the hype in check, it's gotten entirely out of control since it's only a few weeks away at this point. Some coworkers knew I was excited about it and preordered it for me as a Christmas gift, which was really cool of them. The problem is, the version I got releases on Feb 7th and I'm going out of town on the 8th for like a week. Does Best Buy normally ship preordered games to arrive on the release date? Or do they ship on release day? I know a week won't kill me, but inside it kind of will. I don't really want to ask them to change it to pick up cause I don't want to seem ungrateful to them in a "cool thanks for getting that, now do this for me" kind of way. One idea I had that may work, is if I preordered it...

Difference between sick and sick bank.

Ok, I have been with Best Buy for a long time, and as of the beginning of the year, people on my team just received 40 hours of “sick bank”. Never got it before and I don’t know what it can be used for. Usual hr channels are a lost cause due to being part of deployment (project team). So anyone here able to explain the difference between the two? I still accrue sick time as well due to the city I live in. submitted by /u/UnorthodoxGinger [link] [comments]

You guys think we will get a discount on the Dualsense Edge when it comes out?

submitted by /u/Greybo123 [link] [comments]

Please Help! T-Mobile activation gone wrong!!

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submitted by /u/Outrageous_Milk1535 [link] [comments]

Using credit card for financing again?

Hi! Sorry if this isn’t allowed, I’m just not having a lot of luck searching the internet so I thought I’d ask here. I bought a laptop last year and signed up for the Best Buy credit card for the interest-free financing option. The balance is now paid off but the card is still active. I’d like to make another large purchase ($1000ish) and bestbuy.com is offering 24 month interest free financing, but I think that’s for people who open NEW accounts, not preexisting. Can I get another interest free deal using the card I have or would I have to cancel it and open another to get the financing? Here’s the text from the website: “Apply today, shop today. 10% back in rewards on first day of purchases for new My Best Buy® Credit Cardmembers or No interest if paid in full within 24 months” Thank you, any info or suggestions would be super helpful! submitted by /u/Jenyo9000 [link] [comments]

Roadie delivery through Best Buy?

Hey! I ordered through Best Buy like I always do usually delivers through ups/fedex and now it’s coming through Roadie? Wondering if anyone has had a positive experience because I can’t cancel after 30 minutes. Just want to make sure my IPad is in good hands lol cause I keep seeing bad comments all throughout the Best Buy forums. submitted by /u/eslaura [link] [comments]

Looking for apparel

Delete if not allowed: I was looking on the apparel site and saw some sick looking Best Buy tek shirts and hoodies but I can't really justify shelling out $80+ on ons. Was looking if anyone was willing to part ways with any apparel that they might not need. I fit a Men's Medium and Large. Delete if this post isn't allowed, thank you in advance!! submitted by /u/SnooGadgets6277 [link] [comments]

Are Teenage Boys Generally The Most Useless "Customers"?

I've noticed when teen boys enter Best Buy they usually: a) don't buy anything b) fuck around with the bluetooth speakers, headphones & soundbar demos c) play some game demos at a console kiosk d) the demographic most likely to steal so you have to watch them (especially if they come in with backpacks) I usually just don't waste my time connecting with them submitted by /u/bogeyj [link] [comments]

OtterBox laying off employees and restructuring operations

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submitted by /u/spamburg21 [link] [comments]

60$ Pplan difference for virtually the Same Product .... Make it Make Sense

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submitted by /u/stevekingzz [link] [comments]

Corrective Action

So, out of curiosity, what’s the stupidest/lamest corrective action you’ve been put on? submitted by /u/Fantastic-Beach8101 [link] [comments]

Open box TV question

I bought a Frame TV open box online that I plan to pickup in store tomorrow; it was marked excellent. Does best buy allow you to inspect the TV in the store before leaving with it? Are the odds it’s actually in excellent condition low enough that I should just cancel the order? submitted by /u/Cungfjkn [link] [comments]

Talview mess up

Hi, I accidentally took the real interview on talview thinking it was the practice exam, I'm on the 7th question and realized that I messed up, what can I do now? I didn't talk for 4 of the questions and I can't restart the interview now. Am I able to not do the online interview and potentially get an in-person interview anyways? submitted by /u/builderdood [link] [comments]

If anyone is interested in a case for their Sonos roam 😂

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submitted by /u/ohhpow [link] [comments]

W2s are up in Workday

Title says it all since it's been asked a lot. submitted by /u/BigothyCheddar69 [link] [comments]

In store only discounts

If you ordered an item online can you take it in store to return/repurchase for the discount? submitted by /u/SiLee12 [link] [comments]

Toddler obsessed with Demo song

Hello! My toddler insists he heard a song on the speaker at Best Buy the other day and he keeps singing -“broke-a-nautique, broka broka nautique” does this sound familiar to anyone? I don’t know the melody or anything but maybe someone could help us out!!! submitted by /u/No_Needleworker1578 [link] [comments]

forever clocked out from 509 🫡

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submitted by /u/squirreltings [link] [comments]

anyone allowed to take from the 'electronics recycling' bins?

what happens to those electronics? I assume (perhaps have heard over the years) that it all ends up as e-waste.... seems a shame and hoping to salvage it. has anyone has any luck with this? submitted by /u/ConnectShare [link] [comments]

Total Tech program is a desperate move

I honestly think that right now there is no profit in selling total techs to customers simply because the company is missing out on big profits they could sell by just simply selling GSP on big scale items. For example over the holidays if a customer goes on a shopping spree and buys a 3 tvs and 3 laptops, on average protection costs for maximum years comes down to at least $800. We are capping the $600 by selling total tech. Now that is desperate af. IMO submitted by /u/Individual-Put-1648 [link] [comments]

Playstation 2 launch day on October 26, 2000.

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submitted by /u/manifestYOdreams [link] [comments]

Customer: “Can i get a sim card? “For my camera to store photos”

My internal monologue: “FUCK YOU!”For those who gets asked that question will agree submitted by /u/niloc1987 [link] [comments]

Totaltech return period and price match

If anyone can help me understand the price match and return period under totaltech. Lets say if I bought a TV and I am a member of totaltech which provides 60 days of return period. If there is price drop on the TV either through bestbuy or lets say a price match approved vendor such as Costco or Walmart. Does bestbuy do the price match within 60 days and refund the difference ? submitted by /u/dnr7799 [link] [comments]

Sales floor, to mobile, to SWAT?

Question: Should I take SWAT position So I’ve been working at my store for 7 months now. I started off as part time sales floor, but they immediately saw I was really good and gave me 40 hours a week with part time title. About 2 months in I managed to learn mobile and I moved to mobile, not vpl but worked in mobile for activations and new lines. I’m now 7 months in, and my GM talked to me about potentially taking the recently opened spot of SWAT. The hours are perfect, schedule is perfect, however I’m not sure if they pay was justified. My current pay is 16/hr as sales floor aka mobile. And I was told I’d start at 17.5/hr if I moved to swat. For those who have seen what SWAT does, do you think this pay is justified? I don’t want to go into this and find out it was totally now worth a dollar and a half raise. Any suggestions? TLDR:I was offered SWAT for 17.5/hr from 16/hr sales floor. Worth? submitted by /u/GoAwaySmelly [link] [comments]

So Is anyone else getting the order pickup error saying Order Mng is leveraging the new OPT platform? Cause uh I’m getting nervous. That’s 4 orders out of 5 I’ve grabbed that have said the same thing.

submitted by /u/silv3rSpartan [link] [comments]

Am I wrong?

I purchased 3 items (a week ago) and my total came to 150$ - I paid 100$ of the total with a gift card and the remaining 50$ with cash. I wasn’t happy with my items and went to return all 3 items expecting to be refunded the way I paid (as I’m within time frame to return) however at the store they told me they only had the option to refund all to a gift card - they said they could not issue my 50$ cash payment back as a cash refund for 50$ bc the POS system wouldn’t give them that option. I declined and took my items home with me. When I called the customer service number they told me to try another store (weird). Anyone have any insight into this ? Shouldn’t I be refunded the way I paid ? Thank you in advance all. submitted by /u/Comfortable-Pay-2571 [link] [comments]

Welp, I broke my TV, which I added GSP to. Am I buying a new TV?

Hi there! I purchased a nice TV a few months ago. Today, I broke it while mounting by pressing a side of the panel too hard like a neanderthal. I added GSP onto it. The T+C's are unclear about whether accidental damage is covered. It seems that they are if I purchased it with ADH, which was not an option when I made the purchase (and I would have definitely bought it if it was!) Is accidental damage covered under the standard GSP? Thanks! submitted by /u/mrcrassic [link] [comments]

Found this on the wall in Store Pick up. It says “hi new ppl leave this job!!”

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submitted by /u/GoddessKillion [link] [comments]

LG recalls 86-inch TVs for tipping hazard

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submitted by /u/Pythagorag223 [link] [comments]

Asus Rog Zephyrus Screen Repair?

Laptop costed me $1600 2 years ago and the screen went black recently. How much would it cost to replace the screen? I can't afford to buy a new gaming laptop and it still runs / powers on submitted by /u/V_I_I [link] [comments]

Seasonal Hire Advice

I'm currently a college student who's always wanted to work at Best Buy. Over Winter Break, I met a worker and expressed how I'd love to work at the store. She directed me to her manager to give me a business card. I emailed the manager twice expressing my interest in working at the store. I also attached my previous work experience and resume. But even still, I received no response. I understand things are very busy at Best Buy and I don't want to intrude on their work. However, am I doing something wrong in this situation? Do I need to wait until the full seasonal application? If so, when does it begin for the summer? submitted by /u/Paperstand [link] [comments]

Can i still do home deliveries if i’m not in attendance

employee here gifting my mom a new stove & i’m wondering if I will need to be in attendance for the home delivery to complete. if not can i put the service under her name & still pay with my information & employee discount. submitted by /u/Calm_Instance3433 [link] [comments]

Do certain positions actually have a pay cap?

I’ve recently been told that I’m at the pay cap for my position and I don’t believe there’s room at my store for promotion. I really like my job, but the pay really isn’t enough to thrive on. Does anyone know if managers are allowed to pay more than they’re supposed to? submitted by /u/quietMusicbox [link] [comments]

Holiday Pay???

does best buy give holiday pay considering that MLK Day is a federal holiday? submitted by /u/flyingbirdkick [link] [comments]

Selling

getting constantly pressured to sell apps and TT but only scheduled 4-12 hours…. thoughts? submitted by /u/mqi_9210 [link] [comments]

HSA and FSA.

Hey guys, I signed up for a HSA and FSA this year and its the first time I've done both. I was wanting to use my FSA since it can be used for Dental/Eye starting at the beginning of the year. I unfortunately don't have any idea on where to find my FSA information. Has anybody else done this with BBY Insurance and have figured out on how to utilize their FSA? Thanks! submitted by /u/Darkfire102 [link] [comments]

Apple Pro iPad, no longer Apple Pro

So it’s been several months since I got my promotion, I used to be the apple bro, and so I had an iPad they provided me. I still have that iPad, like I’ve said it’s been about 8 months. No one’s asked for it back. If I leave Best Buy, am I free to take that iPad with me? submitted by /u/Plus-Recording [link] [comments]

Missed return date

Hi there! Just wanted to ask how it may usually go when returning something 1 day late? Thought the holiday return was through the 15th but I guess it was until today, the 14th. Couldn't go this evening as they had already closed. Also wonder if it makes sense to try and ship the return (there isn't any real verbage about it and I wonder if the label just has to be printed by the return date) Thanks! submitted by /u/Ratemytinder22 [link] [comments]

Best buy canceled my order but still showing my item is in stock in multiple other locations?

submitted by /u/All-Hail-Jay [link] [comments]

PS5 Stock

My store recently received about 15 PS5s a couple days ago, and after today’s shift only 3 had been taken from that total. I can’t decide if people just don’t know we have them or if they just aren’t wanted anymore. submitted by /u/Putrid_Scale_6904 [link] [comments]

BestBuy online sold us a used phone as new. It took over an our to get the refurbished price. They should probably revaluate how they handle returns etc.

We bought a new phone from BestBuy online. Yet it was odd. When we opened it, there were fingerprints all over, and the protective stickers were not properly applied. Now if bought an open box item. I get that. If i bought a refurbished item. I get that as well. I am often willing to roll the dice on refurbished products (tech is expensive and we look for deals). But we paid for a new product. We called. They offered some solutions (some of which included 4 hour drives). All we asked for was to pay the refurbished price. It took an hour with customer service to get that done. Thanks for letting me vent! (I understand if this post is removed from here, yet I think it might be interesting to hear what folks "in the know" have to say/) submitted by /u/ChainsawSaint [link] [comments]

Question about changes to T-Mobile trade-in (Mobile)

It came out about two days ago, now you can do trade-in through T-Mobile, we just have to give the customer the shipping label and they have 14 days to send it, has anyone already tried it? Did it work for you? SOP is not updated with the new details and don't know of any email where I can ask about it. Also can find the list of T-MO representative per store.. submitted by /u/OutcastSpy [link] [comments]

Frustration levels rising

Ordered a DJI Mini 3 Fly More Combo on Bestbuy's site yesterday afternoon with a guaranteed delivery of today. Closest store showed many in stock. No drone today. 😭 Spoke to 3 Bestbuy agents today - two via chat and one phone call. All three guaranteed me that my DJI Mini 3 Fly More Combo would arrive by 9pm EST which has passed and no drone. Now after the promised delivery time has passed, FedEx shows Monday arrival which is unacceptable. Had I known it wouldn't be here until Monday, I would have picked it up at my local store today as it still shows them in stock and is 45 mins away. Is this normal? Please tell me it's not. submitted by /u/mike4steelers [link] [comments]

thoughts on beaing a mobile vpl so far and what you think the future of vpl well lead to

so i wanna hear how people outlook is now since the whole CEO and cores ales change on what its like to work as a mobile vpl and were you think the position well head to in 3 years. and what changes do you think should be made. submitted by /u/456hhhy [link] [comments]

Does anyone have pictures of Best Buy's in Miami/Florida from around 2001?

I remember my PC gaming in south america was atrocious. I played Star Craft II at like 9 frames per second. Then I came to Miami for a vacation and saw an Alienware kiosk in Best Buy, and I remember seeing ALIENWARE (pre-dell?) and Freedom Force in glorious 30fps. It was insane to me to see gameplay that fluid and colors that vivid. https://www.youtube.com/watch?v=Cua-Oq3o8IU Anyway, anyone have pics of Best Buys from around that time, and even better around that area? Thanks! submitted by /u/gamedrop-gg [link] [comments]

I returned something but realized i didnt include the charger in box

It’s a Xbox controller it came with this charging dock it’s kind of part of the case. I got home and realized i didnt include it in the return. Should i go back and drop it off or is it no big deal submitted by /u/DabMyThc12 [link] [comments]

Returning Apple Watch Ultra

Apple Watch was given to me 15 days after purchase. Would have been within the holiday purchase and exchange promise (that ends tomorrow the 14th). Was told I can’t return because it is a cellular device. Is there anything I can do to return it? submitted by /u/mrtoasterstrudl [link] [comments]

Financing

Can an employee use their discount and do 24 month financing or does it only allow 12 months? submitted by /u/AnnualTeach8793 [link] [comments]

Getting all my orders cancelled immediately because Best Buy “can’t verify my info”, I’m trying to use my actual Best Buy credit card, and no one in customer service knows what to do

I called the 1-888 number and got a general customer service person, and then they transferred me to Citibank, who transferred me to “online accounts”, who was about to transfer me back to the first department, at which point they gave up. All the info on my account is correct. When I click the “verify your info” link they keep texting me, it just takes me to my order. Anywhere I can go to check my account info it’s all accurate. I have no idea what to do. The first time this happened was when I tried to buy an Apple gift card for someone right before Christmas with my Best Buy credit account. I didn’t bother trying again and just went elsewhere, but now it’s doing it on every single order. Apparently this is some fraud thing from what I’ve gathered searching online about it? Except none of the customer service people can figure this out and they just keep sending me scripted answers. This is so frustrating and stupid. Does anyone have any advice? **got on the support chat after...

can anyone explain why BBY is in appliances category? it excels at failure so we'll. missed appointments, half completed appointments or just plain no shows.

submitted by /u/Key-Cat-5929 [link] [comments]

Starting to get it now

Bestbuy is starting to feel like circut city 2.0 Even tho we are a old store/ new locaton We are starting to feel the affect Less traffic No $ Less hours On top of that the total tech subscription bull shit they did hasnt helped So god bless everyone submitted by /u/Covidasseatingking [link] [comments]

Question on shipping

Sorry to bug you guys, but just a quick question. I had a return i had to do today as the order was wrong that I got, I took it to the store and they accidentally did the refund on an order I hadn’t received yet. I did the return at about 5, and the order hasn’t shipped yet, but says waiting to be picked up by UPS. My question, will I still get the item tomorrow like I was supposed to, or will they pull one of the items from the order since the wrong item was “returned” Thanks in advance submitted by /u/Bsufan101 [link] [comments]

Anyone have Info on the $100 credit card promotion?

So I heard from management that’s there’s a promotion going on where if you sign up for the bb card and are approved you get $100 in rewards but I can’t find any info on this anywhere. This is a really good promotion you’d think they’d want to promote it??? submitted by /u/Actuary-Recent [link] [comments]

Does TotalTech Cover Things like Water Damage on Bluetooth Headphones?

I have a pair of Bluetooth headphones with TotalTech on them. They recently fell into water while they were in the case. They still work after waiting for them to dry, but they lose connection very frequently now. I was going to bring them back to BestBuy but wasn't sure if I should mention that they have any water damage or to just say they have been having connectivity problems. I've looked online, but there are no guidelines of TotalTech coverage by product that I can find. If anyone has a resource for that, that would be great too. All I could find was that there are different coverages for different products and it varies, and that some products do have water damage covered. I couldn't find any resources that went into detail about the coverage for headphones though. I really wish they would specify what is covered on an individual product on the purchases page. thanks. submitted by /u/Bbmaster91 [link] [comments]

Anyone Got Laid Off This Month ?

So I got the call yesturday that I got laid off because that Bestbuy location I worked at didn't have enough hours for everyone. I wouldn't be surprised if they laid off all the seasonal employees like myself. This now gives me more time to get the SaaS SDR sales role I wanted from a more stable company. Anyways,has anyone else experienced being laid off in 2023?feel free to rant. submitted by /u/Impressive-Goal-3172 [link] [comments]

Well .. at least we have our health.

Hello friends. I don’t know if anyone from the old days remembers my ramblings but I was one of the many thanos snapped in 2017. I pretty consistently talked about my store and the insane things that took place in those blue walls AND TODAY IS NO DIFFERENT SO STRAP IN .. This story takes place like any other story, on a Thursday . I called in a favor to one of my pals at my old store if they could order a fridge for one of my moms coworkers. A fridge is picked, goods and services are exchanged and the day for delivery is set! Day of the install they drop the fridge off and help them bring everything in the house. After the driver leaves my moms friend opens the box only to discover it’s dented and scratched which sucks but hey, these things happen. I’m sure this was a one in a million occurrence. Surely something like this won’t happen again. So! Now my buddy has to reschedule the return/exchange for a new one later in the week. A few days go by and the new install happens. My mo...

Anyone know why we no longer carry sigma lens specifically the 24-70 art?

submitted by /u/Chance_Welder2699 [link] [comments]

Credit card question

Does the $100 reward certificate promotion stack with the 10% back on a new credit card app? Was thinking of applying but not sure how the promotion works. Thanks submitted by /u/justfitz43 [link] [comments]

Hoping someone can give an email address or contact for help in this situation.

ok, so long story short. i ordered this order number a drone December 2021. I understand it has been over a year. I was working with best buy on this and was promised a refund by a couple agents due to the package never arriving. I had to buy the same item locally in the end before i got a refund. I honestly forgot about all of this as shortly after this incident, my dad passed away and I had to spend months sorting out family affairs and moving my mom in with me. Now I have time to finally try and resolve this issue and am being told there is nothing they can do. submitted by /u/rekindled77 [link] [comments]

Working the system “?”

Hypothetically of course… if an employee wanted a new head unit for their car. And because they can’t do discount and free install. How frowned upon would it be to make 2 separate purchases. One without discount to get free install. One with discount to get the product for cheaper. And then return the unused full price head unit. submitted by /u/throwaway738269737 [link] [comments]

return item with no box?

I purchased a surround sound and want to return it. I threw away the box. Will they give me store credit for the full purchase amount (I have receipt)? It is within the return window. submitted by /u/TheNextFreud [link] [comments]

Why doesn’t BB file shipper claims?

No energy to go into details in my case but seems very common that customers are unable to get BB to file shipper claims when items are stolen from a delivered package. It’s odd that they refuse to do this. Is there a reason? BB would get reimbursed by the shipping company so it’s confusing submitted by /u/miraleti [link] [comments]

Best buy rewards certificate break into smaller amount

Recently bought some stuff and ended up getting a single certificate of $55. Is there a way to have it broken down in smaller amounts that way i use it buy items that are leas than $55? submitted by /u/huzk27 [link] [comments]

I don’t care but I’m curious. Why does Best Buy returns by mail take up to 20 days to refund an unopened item?

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submitted by /u/theBurritoMan_ [link] [comments]

How can I follow up my application?

So I recently applied for Retail Sales Associate and immediately after received the invitation for the video interview. I completed it quickly and sent it in but now I haven’t heard anything in about a week. I tried calling my store but it routes me to national call line. I’ve tried extension 2180, 2117, 2280 and every time I’m told to leave a voicemail. I’ve left voicemails and even emailed the store. Nothing. What more is there to do besides literally driving to the store and just asking to speak to the hiring manager? submitted by /u/Signal-Gas-6423 [link] [comments]

The GSP for the Brava mops, is it a service or replacement plan?

submitted by /u/CuriousgeorgeOO [link] [comments]

Question for any mobile employees

For the current promo guide AT&T is running a $5/$10/$15 promo for the iPhone 13. Is this a new line deal or for all customers. We have some discrepancies about it at our store. Our Att VPL says that in his quarterly call the rep said it was all customers not just new. And that’s what I thought as well. Any input? submitted by /u/Affectionate_Rich413 [link] [comments]

Will returning expensive item (Airpod Max's) be a big deal at the store?

I bought APM's in November during the black friday sale and have been having connectivity issues since day 1 + they hurt my head so I decided they're not for me. The receipt says I have until January 14 to return them and am just wondering if the workers will make a big deal out of me returning them? They look like new since I had a clear case on them to prevent any scratches, and I cleaned them as well. I've just never returned something this expensive so I feel like they're going to judge me lol submitted by /u/kumboochi [link] [comments]

If the item says pickup on Thursday but the image says preparing for today, which is more accurate?

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submitted by /u/Southern-Cry8401 [link] [comments]

Lord forgive me

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submitted by /u/I_Love-Lasagna [link] [comments]

Is it real you can test the new ETK? (Workforce)

New Etk submitted by /u/OutcastSpy [link] [comments]

Physical Inventory

Heard this year PI is going to be limited to 100 "randomly" selected stores - and those stores will be individually contacted for details. Isn't there some kind of financial regulation that mandates a certain percentage is inventoried each year? Seems very fishy to me. submitted by /u/Hobothug [link] [comments]

Store’s closing, someone post the exit list

submitted by /u/TheAceBoi [link] [comments]

Did BB kill the loyalty program?

I’ve been throwing my money at BB for years and always maxed out the loyalty program to ensure I got the 45 day return and also earning more on rewards. I’d never throw it to Amazon based on this. I hit that threshold in 2022 but I’m looking at my account and I can see that it no longer exists and products just offer 15 days. So did BB kill it and we are all the same? If so, then I guess I’m done being loyal and will just shop around to Amazon and the like. submitted by /u/Cockney_Gamer [link] [comments]

Hisense u8h vs Sony x90k. BB talking down Hisense . What’s the verdict?

I have a 65” x90k and I’m not very impressed . Straight on its very good but when I sit and watch it from an angle, forget about it. Today I was at Best Buy and rep was telling me the u8h is junk and all the YT reviews are fake bla bla and that Hisense is in the corner because they don’t pay for a premium spot. They were playing a Best Buy commercial on the Hisense, not a 4K clip like they do on all the fancy displayed models. I’ve been seeing nothing but positive stuff on the Hisense and have a week left on my return window . What u guys think? submitted by /u/PutridBeginning421 [link] [comments]