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Showing posts from August, 2022

This quarter financial report

Let's buy an outdoor furniture company! Makes sense! About as much as this comment,,,,,,,CEO Corie Barry acknowledged that the economic backdrop has become choppier. "We are clearly operating in an uneven sales environment," she said in a news release. The company is "focused on balancing our near-term response to difficult conditions and managing well what is in our control" as it works toward long-term growth, Barry added. submitted by /u/Practical_Use4312 [link] [comments]

Can this come off third party ask me to take this off and it been a pain trying to

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our product flow team morale is at an all-time LOW. everyone's is actively looking for new jobs. it's so sad...watching everything fall apart since 2018

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That's not how to show higher resolution.

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Me meeting Bill Thompson today and I think we look great. My manager was less amused 😅

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how long does the Severance packet take to arrive.

I got laid off on the 3rd of this month and my manager told me i need to sign a packet with in 30 days and send it back it also most been a month now and i have gotten nothing but a letter about insurance. Does anyone know what i should do. And has anyone else had this problem. submitted by /u/SLIIIII [link] [comments]

What’s the difference between ‘bestbuycanada’ and ‘bbyfs’ emails?

I don’t know if employees in the US have the same kind of thing, but why are there two separate email endings for what seems to be one email address? submitted by /u/TheJokerCharacterArc [link] [comments]

Changes to off time

So does anyone know exactly what’s going on with taking time off now? Ive been told we’re not allowed to take time off without having PTO hours now and i wanna know if anyone has been told the same. submitted by /u/SplashyNoodles [link] [comments]

Question for y’all

If I can’t find a call center job on IJOS, dose that mean there are no open positions or should I go another route? I’m moving in at the end of the year and need to transfer to something remote. submitted by /u/Yeah-boyyyyyyy [link] [comments]

SWATsyphus

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PayPal purchase issues (auto-billing, address)

Two quick questions. Wondering if anyone is having an issue using Paypal checkout (Best Buy Canada) with a 2-line shipping address, only the first line makes onto the shipping label, and the unit number is missing. It's happened every time I ordered using Paypal over the last 3-ish years at least. So I always end up with shipping issues. Last time, the delivery guy had to look up my name on the building intercom directory to reach me. Second, why does BB setup automated Paypal billing for single purchase checkouts? I have to go to Paypal and disable it. Does anyone know why they do this? submitted by /u/redditor_bob [link] [comments]

No bonus for sups

Just found out that aupa aren’t getting a bonus this year but they want us to keep working hard want us to keep pushing hard! Wtf ever! This is bs! They don’t gaf about us! submitted by /u/Green-Supermarket613 [link] [comments]

You'd think these things wouldn't be stopped so easily

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Item I bought is sold out. I want to return it due to defects. Will it go back in stock if I return? Or just sent somewhere as its a clearance piece

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*"I don't want a lot for Christmas there is just one thing I need..." 🎶

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Sony Demo Songs?

Hi sorry if this is a weird request but I was wondering if someone could tell me the songs for the Sony headphones demo. I have one of them stuck in my head and it's driving me crazy because I cannot find it anywhere. Thanks. submitted by /u/Sergeanttaco0317 [link] [comments]

LOA Question

I had submitted LOA for a surgery I was supposed to be having this Wednesday. But now my surgery is having to be rescheduled for another month or so out.. how do I go about canceling my LOA so I can continue working? submitted by /u/jolteonmiller [link] [comments]

So it begins…

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Should Best Buy be closed on Sundsys

I feel that instead of laying people off they should just close on Sundays. There's practically no staff and they could save costs by having not to power their stores and waste the utility costs. It seems like a rant, but what do you think? submitted by /u/Cultural_Ad112 [link] [comments]

Are you supposed to be notified by email when you get your yearly raise and when you hit a year?

I thought I heard talk of a celebratory email for a one year tenure and notification of a pay raise, I have been here since 8-16-2021 and have received no such thing. submitted by /u/SuicidalTendies [link] [comments]

Best Buy has been dying since Hubert left

The store I work for in Fort Myers has been on a steady decline since the district restructure and departure of Hubert. Of the people who were in our store pre-Covid, the only people left are our Geek Squad ARA team, and 3 sales associates from PC. Everyone else has either left the store, left the company, or been fired for some kind of harassment. For those leaving, I can’t blame them. I’ve been with the company nearly 10 years, and was told last week that the only way for me to get hours was if I wanted to take a $2.20 pay cut to be coded as a different job code. For me, this is ridiculous. Tried calling HR to find out what the minimum requirements are for me to not be terminated automatically by whatever system manages that. She refused to tell me, but made sure to remind me on several occasions that “hours are not guaranteed for part-time associates” and “she is in impartial party” For anyone who is on their way out or has complaints they’re thinking about bringing up to HR. Kn...

not getting paid for the hours I'm working.

So long story but im sure somebody on this thread will know what to do. I used to work for best buy full time until I left for another job. I got my benefits from my new job and was enrolled previously with BB but never renrolled with them again as the new jobs benefits were better. Long story short I came back to bb part time but haven't gotten any paychecks yet. It hasnt been 2 full pay periods yet but I do not think that is the reason why I haven't been paid. I can see my information on the BBs adp side and the checks but zero take home pay. Im not sure what's going on as none of my direct deposit information changed and none of my management is sure why either. Anyone have any ideas or numbers to call to figure this out please? submitted by /u/No-Connection4267 [link] [comments]

got this message today lol

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How does severance work?

I’m just curious if anyone here has gotten it before submitted by /u/No-Ear-3222 [link] [comments]

interview

Hello quick question I had a interview on ipad and when I was done it gave me a option to chose another interview so I chose tomorrow but my question is am I receiving a call from them submitted by /u/Wild_Reference_5717 [link] [comments]

Are the video interview requests automated?

I applied for an Advisor position today and about 5 to 10 minutes later I received a request to do a one-way video interview through Talview. The email seemed almost instantaneous (compared to other jobs I've applied for in the past). So my question is, did someone at the store already see my application? Or did the ATS parse my resume and decide to send me a video interview request? submitted by /u/xantropus [link] [comments]

Best Buy Locations

Is their a reson that Many Bestbuy's are next to target. Also is their a reson that a lot are right next to or have a Lowe's in the same Plaza. I have noticed this a lot as I have been working various stores recently due to Remodeling at my home location that also has this plaza setup. submitted by /u/Pure_Roof_5339 [link] [comments]

How does the Cell phone buying process work? Trade in credits and "activate today" pricing.

Well, I have a Z fold 2 I currently use as my second phone on Visible and was just looking around on the best buy site and realized Best Buy offers an $800 trade in credit for a Z fold 2 towards a new fold/flip 4 which is like $300 more than the phone is actually worth on the used market. So, I see the Z flip 4 is $999.99 unlocked but with "activate today" only $849.99. Could I go to the store, trade in my z fold 2, get a $800 credit, and buy the flip 4 for $50? Then, just immediately cancel the phone plan and not pay it? Or just get the cheapest plan possible and only pay for one month? Not even gonna lie, plan would be to turn around and sell the z flip 4 for like $800 and pocket the extra money I'd get over trying to just sell my z fold 2 since that would only get me about $500. submitted by /u/redditornot6648 [link] [comments]

A lot of questions about working at best buy

Just to give you an idea of a topical work shift of a Best Buy associate, Thursday I was scheduled at 7am, finished part of a mobile plano started on picks at 8am fast forward to 10am open every employee called in or was a no show. We had product flow, supervisor, GM, and a geek squad agent working salesfloor, picks, front lanes curbside, carryouts and order pick ups! It is a shit show to say the least, tried calling what few employees are left to call in, No one was available( they already know if someone is calling offering them hours to avoid the shit show). I have been with the company 17 years and I will say working for best buy currently is not for the weak,lazy, or a fun first job. Every day it seems to get worse! I really do not how much longer I can deal with the current horrible work environment and yes I am looking for employment elsewhere! submitted by /u/vanpet22 [link] [comments]

Do you think installation is worth it for a non-mounted TV?

I’m getting my LG OLED replaced. It’s only going on a TV stand, but I remember the first TV being kind of a pain in the ass due to being both heavy and very thin on the top half, especially since it’s on a second floor room. I was actually kind of amazed I didn’t damage it. submitted by /u/Didact67 [link] [comments]

I just applied for work at Best Buy and I did the interview through my iPad and when I was done this came out what does it mean.Who ever works at Best Buy can you help me out

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Refund woes

I’ve been charged 3 times and refunded 2 times for two tvs when the order was canceled (not by me). The third time the charge was put on my credit card was February 2022. I have not been able to get my refund (over $1,000) and I don’t know what to do next. I’ve been told that the refund will be issued but it never has been. This was an online order, pick up at local store. Does anyone know what else I can do to get my money back? submitted by /u/Final_Ocelot_6806 [link] [comments]

Thank you Best buy

This is really getting out of hand . So in last month we had close to 8- 9 people left where i work at . My manger who is in charge of during scheduling is during a terrible job . So in most days we don't have anyone who works at mobile / TV PC and home kitchen until late 11am-12pm . I work at front end in the last few days there is no one is up there when I leave at 4pm . You may ask ask the person who at the front door to call someone . That would make since if there is anyone over there . So yesterday they got the person who is at front door to also to picks . Thursday at 2:40 pm I was by my self after coming back from break and had a shit ton of store pick up and check out . I ask a near by manger for a code one so they customer are taking care and I can go home . During that time they call someone to help a customer for a store pick for a 70 inch after 15 min no one came . submitted by /u/Amalik95 [link] [comments]

Mobile Experts (Employees)

If Any Mobile Employee sees this Can y’all answer a few questions for me via DM ( Fellow Mobile Employee) 🫡 submitted by /u/Interesting-Most-848 [link] [comments]

CA pay grade?

What’s the pay grade for CA? Thanks. submitted by /u/smokingmansstalecig [link] [comments]

Schedule Assistance

Has anyone had problems with their managers not being able to accommodate your schedule for you? So long story short, I’ve had the same schedule for the last 3 years coming from store to BBCC. (Off weekends) Now with shift selection they rank us based off our numbers and I got stuck with a schedule that makes me work weekends and I absolutely can’t work that around my child care schedule. I’ve worked here for 6 years and I cannot believe they would rather let me go then to accommodate with a single mom. Any thoughts? I’m pretty upset don’t attack me please. I only make 17 an hour so I really think they should accommodate me for forcing me to have open availability when they pulled me from my store. submitted by /u/hannahh127 [link] [comments]

Please clarify on how rewards amount is calculated

A BestBuy CreditCard holder. Why is 5% rewards on a TV that cost $799.99 comes out to $35 and not $40? I did try on other TVs and noticing the pattern which best buy is rounding down to the nearest whole hundred, e.g. $999.99 TV gets $45 in rewards while a $1049.99 TV gets $50 and $1199.99 TV gets $55 in rewards not $60. Where in Bestbuy's policy is indicating this? submitted by /u/trf1driver [link] [comments]

Video Interview

I have been invited to complete a video interview, aka pre-interview. Can anyone give some advice on this? Keep answers short and sweet to make it through to an actual interview, or are they looking for full answers as though you are talking to a real person? I find the whole idea of it weird and awkward and don’t want to over do or under do it. submitted by /u/Associate863 [link] [comments]

What does modification for tender mean in order manage?

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top notch security

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Swat position

Anyone on here still a swat? The role is listed as specialist but it seems like the company wants it to just be part of product flow. Anyone know if swats would be severed? Because if it’s just product flow wouldn’t the title be removed? submitted by /u/UncleDhraff [link] [comments]

“Excuse me sir, I think you dropped this”

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Do I just bring in items for recycling?

Sorry if this is not the correct subreddit, I only found this one for best buy. I have an old desktop that I deleted my files off - do I just bring it to a best buy location to recycle? Not sure if I need to make an appointment or anything like that. I don't mind having to pay a fee if I can dispose of it securely and safely. I tried calling the store but only got info that it recycles and no additional information on appointment, etc. Thank you! +) Also, I deleted everything I can.. but I don't really know if this is enough - does best buy do stuff to clean the data off drives? Or can I ask them to remove & return the drive with information? submitted by /u/PastClue6 [link] [comments]

Is there a list somewhere of what stores are open and have completed the new renovations? I'd like to go see one in person, but don't know how to know which stores have the new look.

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asking for fair pay

Good chance of being a new GSM but due to multiple reasons I've done a lot of the job already just without the pay. Going to have to travel quite a bit between home and work if I get the amount I'm looking for but move closer to work I'd have to be living paycheck to paycheck. Should I ask for more or take my minimum expectation to compensate for a possible move? submitted by /u/BurningBrowneye [link] [comments]

An order?

Sorry if this isn't the place for this, I'm just not sure what to do. A bit ago I went to my local best buy (about 40 minutes away) to buy two items. They only had 1 of the items in stock but said u could go ahead and purchase the second one and they would order it from another store. About a week went by and I had heard nothing, so I tried checking on my account online but it only showed that I purchased it in store. After that dead end I called the stores number but it didn't seem to send me to the actual store. The person on the line ended up telling me that they had no way to track it since it was a store order and that I should be notified by the store when they receive it. That itself was a week ago, the original order was 2 weeks ago. Am I missing something here, or should I just just go to the store? I'm not trying to complain or anything, I'm just genuinely confused. submitted by /u/CBQuarter [link] [comments]

I was snapped

After a long time at Best Buy with exceptional numbers as far as quota and memberships. I have interviewed for a new position, but have also been offered a new job outside the Company. Should I take the severance package or stick with Best Buy? submitted by /u/Key-Tax8285 [link] [comments]

Larger paycheck than expected

I checked my ADP this morning because I like to see how much I’m making on Friday. Then I noticed it’s a LOT more than I normally make. I looked at the break down and it says the extra amount is under the name “merit lump sum”. To me that sounds like a bonus. I’m in product flow, I don’t think we’re supposed to get bonuses. Anyone else get this in their paycheck? Or could someone tell me what this merit lump sum means? Thanks! submitted by /u/Nub_McWeaksauce [link] [comments]

Leads

What is the name of the system C&d uses to submit leads and build a book of business I’m trying to remember the name of the system submitted by /u/Tonenyce [link] [comments]

Accepted counterfeit money today, will I get fired?

So I stupidly accepted a fake $100 bill today and didn’t notice it was fake at first, will I get fired for this? Is there a way to check if the bills are legit in the future? Our store doesn’t use the pens or the blacklight. Does your store use anything to check them?? submitted by /u/gemmy2stones [link] [comments]

this was just recycled with cables n all. Sad I can't keep it cause it'll just be disassembled :(((

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Life post Best Buy

to start I guess, it was great and I loved my job for about 3 years since we had bonuses and I would make about 35k a year at 11-13 an hour. After the whole restructuring I was demoted to part time from full time in 2021 when we all got bumped to 15/hr . I was under the impression that I would have to work harder for credit cards and total tech support (before the new TT) yet I was told I still wasn’t good enough . In 2021 I had the opportunity to apply to a VPL role, and was denied 3 different times because I didn’t get enough credit cards and the jobs were given to new hires who I would have to train. Years 2020-21 I made less money because of the bonuses going away (27k a year lol). Not gonna lie, I became a slight alcoholic and would have to drink before and after work just because I wasn’t happy with my life and my job made me feel I was worthless plus vomiting ever morning I knew our gm was in The store I worked at I would say was small, there were many days where I would be in...

Help with in store trade in promo?

Hello, I was going to do a trade in promo, but the rep I got said it wouldn’t apply and didn’t really explain to me very well why it wouldn’t work for me and why it worked for a friend, who told me about the deal. I wanted to take advantage of a promo where if I traded in a good condition s20 in store, I would receive a $600 trade in credit towards the s21 fe. That part worked. What didn’t work was the current price. Currently, the s21 fe is on sale if I activate now for $499.99, which means I should walk out with a gift card for $70~ ish dollars. However, the rep said the trade in promo wouldn’t work for that price so I would have to pay the full $699.99 price, but I don’t understand why the sale price doesn’t apply. submitted by /u/WaffleCakeKitty [link] [comments]

autotech complained this was too close to her display, moved it in front of my register. the war has begun.

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Yeah I wonder

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Card is 15% rn?

Literally no one in my store knew about this until we were all confused about why the rewards were so high. Why did we get no notice of this? It says that it lasts until 9/5 on our website submitted by /u/JSlink_ [link] [comments]

employee discount on Pac Sales kitchen/bathroom fixtures?

Is it possible to get an employee discount on the Pac Sales stuff that is "in store only?" There are a lot of nice sinks/tubs that I'd be interested in. It would also need to get shipped out of Cali to another state. I'm guessing I'm beat but figured I'd ask. Thanks. submitted by /u/ghoulcreep [link] [comments]

Sony accomodation

Can anyone tell me how the Sony accomodation works? I recently started as the rep at my store and I wanted to know exactly how the accomodations worked and how to find them. submitted by /u/xchidori924x [link] [comments]

TotalTech really $99 deductible/fee?

I know there's a lot of TotalTech questions lately, but cellphone ADH/ADL plans are always confusing as hell on purpose. It *seems* like TotalTech will cover any damage (but not loss) for a new high-end phone for just a $99 service fee? Comparable from Samsung/SquareTrade/whoever have $250 fees for damage and $500 for loss (which is crazy, you've paid for a new phone at that price.) I'm thinking TotalTech makes sense just because the deductible is so much lower than others for about the same annual fee. But I feel like I could be missing some fine print. Anyone else able to clarify on this point? submitted by /u/uncre8tv [link] [comments]

how long does it take usaually to get digital codes

i just got an game pass code about 3 hours ago i was wondering if it usually takes this long to wait submitted by /u/MysticAmaze_ [link] [comments]

Does Best Buy let anyone use their Financing option or is there an approval process??

Broke my 50 Inch Smart TV this morning me and my wife were devastated. The cost to replace is about $300 but I saw they have a $25/mo option for 12 months instead. I just recently started a job and am getting my first paycheck early next week. Was wondering if I could be denied for this because of my low income recently?? I have a credit score of 670. submitted by /u/REALRAGER_ [link] [comments]

I submitted an application weeks ago and haven’t heard back. How should I go on in contacting the manager?

I submitted an application at Best Buy over 3 weeks ago and I haven’t heard back at all. I am just about ready to apply for some other job. I want to contact the manager of my local Best Buy to see if they are still going to hire me because the last thing I want is to get hired at some other job at Walmart and only then do I get a message about an interview even though it’s too late. How should I contact the manager. When I call, all I hear is about customer service? Should I go in the store? submitted by /u/Nonesuch1221 [link] [comments]

VZW sales maker?

did they get rid of the sales maker accommodation? i can’t find it in learning network anymore… submitted by /u/hello-myname [link] [comments]

mobile fraud

Damn yall fraud people really be trying to see what's on our screen with your fake ID's well just know that doesn't phase me nor will you be buying 5 iphone 13 pro Max's today. submitted by /u/BRZ-86Boi [link] [comments]

Share your ‘Had to Call the Police Horror Story’!

Had to call the police today due to a vary agitated customer, wanted to hear your horror stories when it comes down to that. submitted by /u/Monegask [link] [comments]

Best Buy video interview not working

Recently applied for a position at Best Buy and was sent a link for a Talview video interview. Every time I tried to complete the app would freeze up and then eventually close. Restarted my phone and re-downloaded the app but it still wont work. Wifi here is good as well. How should I go about getting in touch with someone at the store? I was thinking of just going up to the store location tomorrow and asking someone there but it'll be on a Sunday. I've read on here replying to those requests within 48 hours is important, so any advice helps! submitted by /u/djpythag [link] [comments]

Best Buy one day delivery

So I ordered two games for one day delivery the Best Buy site says being delivered today and the USPS says its being delivered by the 22nd which one is right do you think? submitted by /u/Bob2222234 [link] [comments]

Bestbuy unable to process my payment

Is anyone else having trouble with BestBuy being unable to process their payment? My card works on websites such as amazon, walmart, nike, etc. But whenever I try to submit my order on Bestbuy, it has a red text box pop up that says it cannot process my card. I’ve called my bank to make sure there weren’t any issues and there wasn’t. Is there any solution to this? submitted by /u/chitetr [link] [comments]

[question] just bought a headset for the Xbox yesterday in store for $199, saw it for $149 at GameStop. Does best buy price match after purchase?

It might be a stupid question and or one you get plenty of and I'm sorry. I've never used price match before so I'm not familiar with the rules. In today's climate 50 bucks is 50 bucks. If I can catch a break, I'd love to. submitted by /u/Round_one_fight_ [link] [comments]

Received a job offer but no offer letter?

I recently got a job offer email from a Best Buy assistant manager telling me to review and sign offer paper work + fill out some additional documents. But I can't seem to be able to find the offer letter in my application, however I was able to see the forms "Additional Information" and "Background Check Authorization" and completed them. I called the store and was told that it was normal and that after completing the forms for "Additional Information" and "Background Check Authorization" the offer letter should pop up in my account in the following days. But shortly after, I received another email from the assistant manager (different from the person I talked to on the phone) thanking me for finishing the documents but reminding me that I still have to accept the offer letter electronically in my account. What has been your experience with this? Is this normal? Should I expect to receive the offer letter later or should I try and get in t...

The BBY Credit Card’s minimum monthly payment is $29.00, how does this work?

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What the heck is a wifi bridge? (note: i googled it just now but funny story)

I was working the sales floor and I approach this elderly lady in Smart Home(who seemed hesitant to receive my help from the start mind you). She asks “where are your wifi bridges?” I tell her “Wifi bridge? never heard of them to be honest. Can I ask what you’re trying to do?” She explains that she’s trying to connect her smart door lock to her wifi since it’s out of range. !oh ok a wifi extender. In the most simplest terms I talk about how wifi extenders work and how some of these are going to provide an easy solution for that (maybe upgrading a router would do it) but before I even get to the other products she goes “Is there someone else in the store that knows about Wi-Fi bridges?” I look at her straight in the eye, she looks away, and I say “…. oh, ok. I can call someone over.” I walk away and call ‘customer assistance needed in Smart Home’ over the walkie. For the next 5 minutes I watch her just stand there waiting, failing to call other associates as they walk by. I reach back ...

how do you close a Hyla license plate in rss?

submitted by /u/d12dan1 [link] [comments]

Is Wednesday the companywide payday now?

I just noticed I got my direct deposit on Wednesday, but for most of my time working here, it’s been Fridays. submitted by /u/Didact67 [link] [comments]

Apple Computing Specialist

Is this role any different hours wise or work? I know it's basically just computers but apple but is there anything more to it other than that? submitted by /u/-aerh- [link] [comments]

“F*ck Product Flow, Apparently.”

Anybody else notice with this “One Team One Dream” how Product Flow seems to get f*cked over the most, or is this just my store? Example: Product Flow is expected to drop everything, no matter what (picks, truck, etc.) to come help the sales floor if we are called to do so. However, if we ever need help, we either A. Don’t get it. B. Have it done by the time somebody comes to help. Not sure if this is just a my store issue, but god damn is it annoying. submitted by /u/Whatblxke [link] [comments]

Open Box Excellent Missing Items

I purchased an open box excellent TV online and drove an hour round trip to get it. When I got home the tv was missing the remote and screws for the base. What are my options? Anyone have any luck getting replacement parts or Best Buy honoring the purchase in some way? The open box excellent description on their site says it includes all original parts and accessories. To go back will be another hour of driving. Any suggestions or experiences? TIA submitted by /u/jerseyjokes [link] [comments]

Can I trade in multiple phones for Z Fold 4?

I know the trade in promo prints a coupon to use alongside the store credit that is issued, but would I be able to use multiple coupons when picking up the Fold 4 to pay it off completely? This would be done using an S21 and a Z Fold 3 which would net $1700 if allowed to trade in multiple devices. submitted by /u/The_Suave_Sir [link] [comments]

Is there a catch?

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Is Total Tech better coverage than DJI Refresh for drone coverage?

Hello all, As the title says, I’m curious if anyone has bought a Mini 3 (or any drone really) from Best Buy with the Total Tech protection plan? When I spoke to them about it , they main difference between that and DJI refresh is the TT from Best Buy does not cover fly always but it does cover damages where they would either repair or replace it. Customer service also said that there isn’t a number of repairs/replacements as long as I have an active plan. Wondering if anyone has any experience with this plan. Thanks submitted by /u/elosogrande7076 [link] [comments]

Shift Lead Questions

So I was just recently offered a shift lead position in my store. I am here looking to see if anyone has any experience with the role and what their comments on the position are. I am currently a VPL trying to go consult. Is this a good option? submitted by /u/throwaway738269737 [link] [comments]

A message for YOU… Corrrieee

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Billing error?

Not sure if this is the right place to post this, so I’m sorry in advance. But I ordered an rtx 3080 online from best buy like a week ago and picked it up at the store today. When i initially ordered it I checked my bank account to see if they charged me right away which they did, but now I don’t see the transaction anywhere in my account and the money I spent was somehow magically refunded back to me. Any ideas on what to do? submitted by /u/DieInMyDreams [link] [comments]

What is happening to TotalTech?

As a promoted to customer former employee, wtf? I’ve had total tech for 4 years, use it for my gaming accessories. I’ve had an xbox elite controller for a while now. Without fail within a year of purchase, something goes. The stick drifts, a button fails, etc. Earlier this week the right bumper started sticking. I go into the store closest to where I live (not my old store), where I’ve exchanged the last two. The last one was bought right after TT switched to 24 month protection plans included with purchase. Now to exchange it, I need to pay a $35 service fee? I get it for a TV. I even get that I no longer pay for the protection up front, so the cost had to come somewhere. I’m just a frustrated long time customer, upset with surprise fees that I wasn’t informed of and ranting. It’s an accessory, I was prepared to pay for the protection ahead of time, because I knew of the heavy use. Don’t want or need to deal with a service fee I much rather would have paid for ahead of time. Rant ov...

Totaltech terms and conditions changes, Loses restocking fees perks !

Just received update on TOC on Totaltech from BB, there is more info to it but the biggest loss will be restocking fees.. in my opinion is the bad move by BB, what are your thoughts ? ​ ​ Thank you for being a Best Buy Totaltech™ member. We would like to inform you that we’ve updated the terms & conditions for the Best Buy Totaltech™ program which will go into effect on September 16, 2022 . With these updates, we will no longer waive restocking fees on applicable returns and exchanges and have clarified the dispute resolution process and membership auto-renewal requirements. We’ve also added more information to help our members use and understand their free delivery and standard installation benefit. We encourage you to read the updated terms & conditions here and you can also find them at www.BestBuy.com/PlanTerms . Please note that by continuing with your Totaltech membership after the September 16, 2022 effective date, you accept these terms & conditions. As a rem...

Invue Keys

Our store has a fun problem with employees taking home the Invue IR keys at the end of their shifts. We have tried attaching magnets so they beep up at the front doors, we have tried Air Tags, our next step is attaching them to a hubcap or toilet seat like old school gas stations with the bathroom keys. Does anyone have any cool ways they keep Invue keys in store? Open to all suggestions. submitted by /u/thai_lur [link] [comments]

DoorDash

Has anyone straight up left to just do food delivery/Uber driver services? If you did, how did you handle health insurance and such? submitted by /u/JerichoFinale [link] [comments]

Has anyone else's store only been scheduling one week at a time?

Getting really irritating to only know my weekly schedule a few days in advance. submitted by /u/Didact67 [link] [comments]

Best Buy Interviewer criticized my attire - how screwed am I?

Hey guys, just had my Best Buy interview today and it went great, however at the end of the interview I was told that my attire should definitely be improved in other interviews and should be something I should definitely improve on. For reference I was wearing an orange shirt with a Jordan logo on it, jeans that were slightly ripped (no skin), and just some basic white shoes. Is this big enough of an issue for it to make me an ineligible candidate? submitted by /u/Sebajuan [link] [comments]

New to Sales?

What are the most important things to remember when selling? There’s some really good sales people within the company out there so I was hoping I could get a few pointers from some of you. TIA :) submitted by /u/444dani [link] [comments]

Best laptop?

Any good recommendations for a laptop with a good employee discount? Drop the skus! submitted by /u/Soapyskies21 [link] [comments]

Just some advice

If your new to best buy or thinking of applying just give this a read. Been with Best Buy for close to 9 years, started OS, made it full time and decided to go for management. Got turned down so to maximize pay I went for Mobile VPL cause they had bonus/40 hours. After awhile from that I took some LOA and came back to BBY as small parcel then geeksquad field services. I recently left to work remote from home in a career driven field and just wanted to give my 2 cents. ​ Retail is fine for a little while but dont do what I did and put yourself through 6 years of it... It just destroys your mental and the company doesnt care. ​ Let me tell you, if you have an opportunity to work field services take it... The pay is great and usually the hours are also. (cause OT is a thing). This was my favorite job in best buy. Even if you have 0 idea what to do (I didnt) try to get this job ​ Small parcel isnt bad either if you can get full time. Only downside is if your in a store that doesnt ...

Do Best Buys still have the gaming sections to try out games in-person?

Mainly hoping to test out the Dualsense vs Xbox series X controller to decide which one to get for PC. Haven't been to a best buy gaming sections in ages submitted by /u/NotAcquainted [link] [comments]

Got 2 packages same item what do I do ?

I ordered an electronic from the store which was shipped out but never got delivered. Looked on my video recorder nothing ever came. Had to open a dispute with ups and they told me to file a police report. So I did and bestbuy I guess followed up with ups and sent me a replacment. A couple weeks went buy and some random person just dropped off my missing package not from UPS. What do I do return the orginal , keep it , contact best buy ? submitted by /u/johnstep2323 [link] [comments]

Financing phone through carrier at best buy?.

Hey everyone. I've been at Best Buy for a month, and my mom and I have ATT and are in need of new phones. My co workers told me that we can finance the phone through our carrier at Best Buy? How does this work exactly? Thanks submitted by /u/ZakkZX [link] [comments]

Question about job application process?

I had applied for a customer experience position yesterday. Earlier today, I got an email that basically said I didn’t meet qualifications. Moments ago, I received another email asking to complete the video interview invitation. Has anyone had this happened or is this a good by the automated system? Should I still go through with the interview? submitted by /u/LilMofongo74 [link] [comments]

I'm getting "Access Denied" when trying to visit bestbuy.ca

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Open box washing machine

I was considering purchasing an openbox washing machine but I had an employee tell me that it could get damaged when it gets delivered to my house. On top of that given that it’s an openbox should it get damaged BB relieves themselves of any liability. If I purchase a new one though and it gets damaged during delivery then they’ll cover damages. Has anyone experienced openbox washers? Kind of a business move on their end to handle things this way. submitted by /u/goldenboii23 [link] [comments]

Been a good 6 year ride... on to better times

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I know I will get downvoted into oblivion by asking a question as a customer. But maybe someone can answer a quick exchange/return question?

So I bought an 2500$ Ebike 2 weeks ago, right out of the box, the first one had issues with the electronic gear hub shifter, so I exchanged it no problem. Well, I’ve had the replacement bike for about a week now and this one has motor issues. Today is the last day of the return/exchange period. If I bring it back, will the exhange the replacement bike for another one? Or will I be forced into just getting a refund and cutting my losses? I love the bike, I’ve put quite a few miles on it hoping the bugs would work themselves out. But they are just getting more prominent. submitted by /u/Ecyclist [link] [comments]

Got the consultation position at Geek Squad. Do you have any tips for me?

submitted by /u/PeeAir_1 [link] [comments]

Samsung Pre-Order Unlocked Promo

Hello fellow bby associates. So according to my Samsung rep and the email he got. We’re supposed to be able to do a pre order on the new fold and flip and tie a trade-in to it, with the unlocked promo without the customer giving up the phone today. I have not found a way to do it in core blue and the only options in trade in are just issue a gift card and take the device. Does anyone know how to do this or if this is false. The bridge said if it doesn’t work in coreblue to have the customer try on the website. The website won’t apply the promo though. Any help would be great! submitted by /u/JSlays0710 [link] [comments]

Possibly Quitting Soon. How Will I Get my W-2 from Best Buy?

Will they mail it to me automatically? submitted by /u/Slayin124 [link] [comments]

Let’s say I bought total tech today. I bought an item at Best Buy 4 days ago, a Microsoft tablet. Will it be covered or not?

submitted by /u/Charmydaisy [link] [comments]

Can my local store order an item for me that’s located at a different store?

Hello, there is a tv I am looking at getting but, bestbuy.com doesn’t allow me to get it shipped. It is store pick up only. Would my local store be able able to order this item for me and allow me to pick it up there? It would be an hour drive. submitted by /u/Naruyuki85 [link] [comments]

Can't log into learning network from home.

I try to log in. it ask me for my phone number, it'll text me a code, and then after in put in the code it just goes to a white screen with my ID on it and a button that says start over, does anyone know why it might be doing this? submitted by /u/MizuKumaa [link] [comments]

A Goodbye

Anyone else missing Ian rn? 😂 submitted by /u/SS-Intercepter [link] [comments]

sprint/ T-Mobile

What the hell is wrong with sprint T-Mobile, and how can I get a job there because they don't do a damn thing. Need to reverse a contract? can't do it. need to change a plan? nope. need help doing or info on literally Anything ever, go jump off a speeding dolphin at the precise second Cthulhu nuts in his cosmic pants and we might be able to think about putting you on the list of ideas we have to do submitted by /u/warwolfsyxx [link] [comments]

How many times can I return something to the store?

Hey guys, this is probably a stupid question but, I recently bought a gaming laptop from Best Buy but have already exchanged it once due to speaker popping and severe display issues. The current one I have has been working well for the last few days but now the speakers are beginning to pop again and I hear coil whine even when I’m doing light tasks. I’d like to do another exchange but I’m not sure if there’s a limit on how many times I could do it. Thanks. submitted by /u/lmaotbhidk [link] [comments]

Upcoming Holidays and Recent Layoffs

After having the most horrible holiday season last year; I swore that if the next season was just as bad, if not worse, then I would give my notice and walk away. I'm interested if anyone else is feeling this way, as I cannot see any way as a sales advisor to advance with this company since they are going to be letting go more supervisors at least later on. submitted by /u/Concentrate_Little [link] [comments]

is the 5 year gift reward still a thing?

August 8th was my 5th year here at best buy, I've seen where other employees got to choose a gift but I'm not sure if that's still going or where to look? submitted by /u/XMaveri [link] [comments]

Return Policy for MacBook

Sorry for the dumb question, but I know Protection with other laptops Is different than with Apple since it’s AppleCare and they still charge you for service fee. Return policy is still 60 days? Meaning if on Labor Day or Apple decides to magically drop the M2 in September, can I return it for price drop/new product? submitted by /u/justusingredditUSA [link] [comments]

Part Timers

Dear part timers, has anyone gone from getting 25-30 hours a week to only getting 4 hours in 2 weeks?? Or just me :) submitted by /u/TheRealKirchyy [link] [comments]

Trying to purchase online with my business debit card, keep getting "unable to process" error but my bank assured me it's not on their end

Keep trying to make an online purchase with my business Visa card. No matter what I do, changing name around, address, etc. the payment will not go through. Account number, expiry and code on back are correct. I have more than enough money in my account and bank assured me it's not on their end. I chatted with Best Buy twice and they don't know either. WTF??? Can someone explain? submitted by /u/QuarterBackground [link] [comments]

Best Buy cuts hundreds of store jobs, anticipating slower sales of electronics

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Total Tech buyers, was it worth it for you?

Did you take advantage of installations and other Total Tech services, did you get your moneys worth out of it? Comment if u have anything to add, anything u wish u knew before purchasing it. View Poll submitted by /u/Upstairs_Refuse_8698 [link] [comments]

https://ift.tt/cQCjh5B

submitted by /u/coboltt46 [link] [comments]

Workday

I'm concerned with using a central system for personal information like personal career plans and short time scale improvement plans while at BBY. I'm also concerned with putting personal information on the system (whether it's set to private or not). Does anyone know whether we will be able to opt out of using Workday when it arrives in September? I'd rather use pen and paper and file it away for my own review. Who knows how long the data will remain on this system and how accessible it will be to the public now and far into the future. submitted by /u/ohiomudslide [link] [comments]

Family...

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Corporate pay grades

I’m looking at corporate positions right now. I remember last year I advised a coworker who applied for one of the phone customer service jobs on what to ask for based on the pay grade. He was told that corporate pay grades are different than retail and was paid less for that reason. Is this true? I’m looking at a position that matches my current pay grade and want to know what I should ask for. submitted by /u/MaybeGhostBusters [link] [comments]

Dear Ian,

Fuck you. That’s all :) submitted by /u/DestApex [link] [comments]

Shift lead?

Do you have to be 18 to be one? I’m 16 and no one in my store knows. submitted by /u/Neither-Reaction2407 [link] [comments]

To Ian

Thank you for the chain of emails you created by saying goodbye to every single store you could think of addressing it to. Although my phone hasn’t stopped going off and I’ve never met you, you will be missed. submitted by /u/Lonk7481 [link] [comments]

Our systems are down!

Note to folks calling in our system is down. They are working on it now. We should be up shortly. submitted by /u/jeauxjoe84 [link] [comments]

for my fellow snapped: final pay

When are we supposed to get final pay? Because I can see my pay stubs on my adp and nothing that looks like final pay is on there. Also, My discount still works so I'm a bit confuzzled on the matter submitted by /u/Continuewithgoogle19 [link] [comments]

80+ picks this morning with just me working on them and only an hour and a half till the store opened

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40, to the 30, to the 20, to the 10, to the 5... FIREDD

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Ordered a TV at a nearby Best Buy which said it would be available in a couple of days. Now the listing for the TV says it is unavailable at the location. My order is still processing. Does this mean I got the last one, or is my order likely to be cancelled?

Before I bought the TV, a few BB's nearby said they could have it in stock within 2-3 days. I picked one and placed the order, all good. But now I notice that all those locations including the one I ordered from say that the TV is unavailable. My order page still says that it is processing, and the pickup date has not changed. So, did I get the last one and it is en route to my pickup store, or am I about to be cancelled on? submitted by /u/jobsSchmobs [link] [comments]

Taco Bell has a unique strategy to improve its frontline experience: Make corporate employees work restaurant shifts — At Taco Bell, every new corporate employee must work at one of the fast food chain’s restaurants for a week, sometimes more.

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Has anyone heard of Best Buy direct product delivery?

I had a package (Meta Quest 2) that was ordered online and unfortunately stolen/"lost" via UPS. Best Buy said they'd make it right and send a replacement. They said that it would be delivered today and I believed that. Reached out to customer service and they said "Rest assured, your package will be delivered today." I asked for a tracking number and was told "The new package is not initiated with new tracking details as Best Buy is assisting with direct product delivery to you without a carrier". What does that mean? Does Best Buy have their own delivery service now? Is it just GeekSquad? Is this a normal procedure? I'm just curious because it's 10:33 pm and they never showed up. When I call customer service, I'm put on hold until the phone hangs up. I'm not sure who else to contact and I know this isn't a customer service subreddit, obviously; but I'm kind of at a loss of who to contact haha. It all seems very sketchy to me. ...

Will Bestbuy pay me two rates if I work two different level positions?

Hey all! Next week I'm covering our swat member for them to go on vacation. I'm paid what you'd expect the average warehouse employee to be paid. I also work full time hours but am employed as part time. Can I request that they pay me base pay for the swat position for that week? I know dual pay and differential pay are plausible, but I don't know if bestbuy does that. submitted by /u/Danyaelsan [link] [comments]

Install flow hood

Does Geek Squad install flow hoods that need to be exhausted through an attic and then through the roof? Seems kind of complex to be hopping on the roof and all that. submitted by /u/ghoulcreep [link] [comments]

Discount code exchange

I bought a computer that was on sale last week and I am not fully in love with it’s speed or size, so I found a computer that’s faster and smaller. The problem is, I used an online only discount code I got through my college on the first laptop. Would the discount code be good to use again if I returned the first laptop? And if so, when I return the laptop to Best Buy in store, would I have to wait a set amount of time to use the code again online? Or would the discount code automatically reapply in an exchange done in POS? submitted by /u/Impossible-Buy-4015 [link] [comments]

the future of Best Buy.

Best Buy is going through hard times from what I’m seeing, but what do you think it would happen in months or a year from now? is it best to start looking for another job? question, is it even worth doing the extra mile if I get lowered hours week after week (unless I ask managers) heck even less than others who might not take things seriously. submitted by /u/vohedriux [link] [comments]

130 insignia TV's on white goods tomorrow.

Why? submitted by /u/CarlWellsGrave [link] [comments]