Posts

Showing posts from May, 2023

C/D severance

Any C/D get their severance yet? submitted by /u/ChocoTaco07 [link] [comments]

If I get written up for not hitting goals I'm simply going to quit

Recently my store has started doing informal and formal write ups for not hitting membership goals. I'm a part timer, in college full time all year long and also Im not on the floor at all. (I work customer service desk alone most shifts) I'm still expected to hit some pretty ridiculous goals. The company is doing shit and I'm expected to pick up the slack for my coworkers who work full time and are doing worse than me. I see more customers than most people in a day and ask them all for cards (every way that the sups have asked me to) and none of them agree. I do my job pretty well customers like me and I'm still getting shit for it. The company has definitely gone downhill since I got hired a couple years ago and I'm getting real tired of it. Do y'all think that's fair for workers to have to deal with that? submitted by /u/KodaTheSoldja [link] [comments]

Best Buy Email Verification Troubles

When I have downtime, I tend to use third party services such as Intel Retail Edge and Epson Edge to not only help me brush up on new tech, but to have the opportunity to win more prizes. Recently, I had to reactivate my Epson account and tie it back to my employee email. But when I sent the email, I didn’t receive anything. I’ve tried multiple times and still haven’t received anything. Is there something going on? submitted by /u/notarobot3097 [link] [comments]

Connect

So in the Connect app's recent update, it is now requiring access to all your device's personal files and pictures. When this app was first rolled out, it was stated over and over by our leadership that only the location would be needed due to being able to punch in/out of work on it. What is the necessity for this app to have access to all this personal information now? I still haven't updated it and if it comes down to it, I'll just delete it if so much information is needed. Any thoughts? submitted by /u/Serious-Draw627 [link] [comments]

M E M E S

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submitted by /u/Atack_Doge [link] [comments]

Nope

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working in home theater 😢 submitted by /u/AdamZups [link] [comments]

As I finally leave the the company I leave you guys with my notes

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As I now leave Best Buy I leave you guys with my notes that I worked hard on and that were undervalued by leaders so many times.I loved the time I had with the company but got undervalued so many times so now I say goodbye 👋 submitted by /u/burner_redditor [link] [comments]

Didn't get offer after third interview, means no job?

So I had the phone interview. Went good. In person interview with sales lead after some days, went good. Scheduled an interview with the manager a couple days after that. It just finished. He never verified pay (although we spoke of it in my second interview). He didn't ask about theft (apparently they ask this in the third interview). I asked about next steps and he said they're doing interviews right now and will get back to me early next week. No paper work, no job offer. Apparently everyone else got a job offer here (browsing online). Even at the start it looked like it was my second interview, he went through my resume asking questions about me. Asked if I have question etc. Does this mean I didn't get the job? Does anyone have a similar experience where they weren't given the job right away in the third interview and eventually got it? (There was another person who was there for interviews too, who waited with me for her third interview). submitted by /...

Any way to have open-box I already purchased shipped to a closer store? Also, why is no one picking up the phone?

I bought a small $500 item for store pickup, marked as Open-Box Fair at a BB in New York ($200 off sticker). The Best Buy site said it was 50 miles from me, but that turned out to be 50 miles in a straight line. In reality it's a 6-hour round trip and $60 in tolls and gas. I know there's no way to ship these open-box items to my address, but is there at least a way to ask the store if they can move it to a somewhat closer store in the state? BB stores shuffle inventory between them sometimes, right? If I can't do any of that and have to make the trip, I'd like to at least be able to call them and have someone double check that the item isn't trashed or missing something critical, but I've been calling for 4 days and after going through the voice menus it goes directly to a busy tone every time. Is there any way to reach a human over there? Maybe drive to a local BB and see if they can hail the other store? submitted by /u/EmpressGalina [link] [comme...

C and D pay estimator

Anyone know how to open the share point estimator? They changed it a few days ago and now the excel spreadsheet in edge won’t open it and I can’t figure out a way to get the app. I know they mentioned it might be going away or getting a new look but the file name says it’s been updated and I can’t access it. submitted by /u/throwaway738269737 [link] [comments]

I am never buying from Best Buy ever again and why you shouldn’t either!

This is not about to be one of those “I bought this item 5 months and they didn’t want to accept my return!!” types of posts. I did however try to return a brand new never opened item I bought 21 days ago. Yup that’s right, three weeks ago! The cashier told me he couldn’t accept it because it was past their 2 weeks return policy. I’m thinking “this is an electronic store and you have a TWO WEEK policy?? That’s ridiculous!” I asked, can I get a store credit or something?? He said no because it was over the 2 weeks. Imagine you buy an $2000 computer and after a few weeks you ultimately don’t love it, and nothing is wrong it. And they look you in the eyes and tell you that they cannot accept your return because it’s past their two week return policy. So as a friendly advice, PLEASE do not shop at Best Buy! submitted by /u/Big__bolas [link] [comments]

Employees ,Does anyone know what happened to the ESL app none of us can’t find it anymore

submitted by /u/No-Presentation1491 [link] [comments]

Trying a gift card

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I hope this is the right sub for these things. I’ve been trying to figure out how to use this gift card I received to make an online purchase but I’m not having any luck. I looked it up and generally the answers I got have been unhelpful. The image I posted is pretty much the one I have, I don’t think there’s a physical card inside and I’m too nervous to cut it open to find out. Is this something I need to go to the store with or am I doing something wrong? submitted by /u/TriggeredRatBastard [link] [comments]

Help me, Help you

Had a call with a customer who had wanted to renew his bby card online,but only currently had an expired card. I explained to him I can't renew the expiration on his card to show it it online for his purchase and offered the solution to mail out an non expired card to him.He quickly got upset and denied me trying help him send a new card out. I don't understand why he flipped so quick on me Iike dude I'm trying to help you and before I can even give another solution he cuts me off saying I was his fifth rep he talked to and I said I apologized that he had to go through that. That doesn't mean you get to blow up at someone who is trying to offer solutions to your problem and then you refusing it makes no damn sense smh. I've never heard of being able to update your card online if it's expired without having the card present for his specific card type you need the cvv for purchases and we don't store that info in our system which is only displayed on the phys...

Remember these

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In honor of my 18+ years of service and due to my recent layoff I will now be photo dumping classic Best Buy photos. submitted by /u/Not_A_Real_Boy69 [link] [comments]

Looking to use employee discount in Seattle area, will pay

Hi, I'm looking to use someone's employee discount to purchase a tv. I will compensate. Thanks! submitted by /u/seattleguyinseattle [link] [comments]

Will Best Buy order a specific laptop model that they normally don't carry?(Razer Blade 16 in mercury)

Hi all. So I am a longtime best buy and Total Tech customer and am looking to purchase a new gaming Laptop. However the specific model I want Best Buy does not carry. (Razer Blade 16 in Mercury. Best Buy only carries the matte black Razer Blade 16 with the non-led display) I would prefer making this purchase through best buy as I would have the longterm support of my total tech membership in case I have any problems down the road. I was planning on reaching out to my BB consultant but I'd figure I would ask here first! Thanks all! submitted by /u/PukeSlug [link] [comments]

Warehouse cleanliness

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Helllo, i was curious what everyones warehouses look likei spent a whole shift justleaning one section of my warehouse abd it still feels wild and improper. advice?. submitted by /u/Fit-Fly1381 [link] [comments]

Checks?

Hello we have a new hire that would like checks instead of direct deposit and no one in our store has had that in while so i would like some info for that. Would it get mailed to them or do they pick up in store? Do we have to put something into their workday to make it like that? submitted by /u/aleeeemew [link] [comments]

What flavor you like your keyboard?

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submitted by /u/coolzzzzzz [link] [comments]

Employee 12 month financing question

Hi. Employee here. I bought the AirPods Max online and I was never prompted to choose 12 months (which I want) or rewards with my BBY credit card and it appears it defaulted to Rewards. Do I call Citi to change that or do I have to return and rebuy submitted by /u/mikenotjef [link] [comments]

Pride Pins Update

(Because of the subject matter, I will take down this post if requested.) About a week or so ago, I asked if Pride Pins would be okay to wear at work. And I received a lot of positive feedback from serval different positions at Best Buy that encouraged me to want to go through with it. But with recent events, I’m starting to worry. Without delving too far into specifics, Target and North Face have been receiving some…less than constructive criticism over their Pride displays and merchandise. I know Best Buy typically steers clear of this stuff, but I do worry that I’ll paint a target on myself by showing Pride through pins and such. Is it still worth going through? submitted by /u/notarobot3097 [link] [comments]

I sent in a job application 2 weeks ago and it’s still under review, should I call them?

submitted by /u/ZenoticXz [link] [comments]

Memorial Day

Is Memorial Day time and a half or normal pay? submitted by /u/AnnualTeach8793 [link] [comments]

Cell phone carrier discounts?

I’m an employee and was told we can get discounts on our cell phone plan? What are the steps to that? submitted by /u/RegretLongjumping134 [link] [comments]

Making Schedules

I’m a new shift lead and I’m preparing to write my first schedule with Best Buy ! Managers/Sups- What should I look out for and staff- what do you like in a schedule ? Thanks ! submitted by /u/salesadvisor [link] [comments]

haven’t worked and been scheduled since march

i’m a part timer, since mid-january i’ve been getting no more than 10 hours a week until march 9th (my last scheduled shift), i honestly don’t mind as i hate the management at my store. i’ve been using the fuck out of my discount which is solely the reason why i haven’t quit. i’m still coded as a part timer and not occasional/seasonal. and i’ve gotten a new better paying job back in late january but i will not quit until they schedule me again. i hate best buy and i know the store management hates me too but ima milk them until they fire me or i just do a no show if i ever get scheduled again. idc 🤷🏽‍♀️ submitted by /u/Maximum-Let453 [link] [comments]

Found in the gaylord

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submitted by /u/Sea-Fix9964 [link] [comments]

Figured as much.

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submitted by /u/Rocket-Pak [link] [comments]

Am I fired or..??

I worked with BestBuy for over a year and a half, but about 3 months ago they completely stopped giving me hours. I went in to check if my discount still works and sure enough it does, am I still a part of Best Buy or are they trying to get me to quit? I moved out of the country so can't use my discount any more as there are no Bestbuys where I live now but should I let them know or just do nothing? submitted by /u/DailySavas [link] [comments]

Reward certificate didn't apply during checkout, can I return repurchase at store with just the box?

I have been able to do return/repurchase in the past but I think I always had the item in box with me. This time it's a monitor I already set up, before I noticed that the certificate didn't actually apply when I checked out. My question is will the physical return desk accept my return if I just bring the box? Because taking the monitor down from the stand is going to be a huge pain. I tried to call the local store but it reroutes to corporate help desk now and I can't get in touch with them. submitted by /u/beejobs [link] [comments]

Are you ever ashamed to tell people you work at Best Buy?

If you’re a customer then uhhhh sorry I don’t have an option for you Just wait a few days for results I guess View Poll submitted by /u/MoonSt0n3_Gabrielle [link] [comments]

Memes

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submitted by /u/Atack_Doge [link] [comments]

12/24 month Financing

I want to use my Best Buy card to order the new Dyson Air Straight and the Braun IPL laser. I know between the two, the purchase will be over $699. My question is I don’t know if the straightener will work for me so if I return part of the purchase do I lose the 24 month financing? submitted by /u/Full-Bug-8301 [link] [comments]

Open Box Inspections

Hey everyone! Just seeing if anyone has noticed a decline in quality in open box purchases via online? My last three excellent open box have been missing items: Google nest camera missing the charging cable, Bose 900 soundbar missing the power cord and HDMI cable and today I ordered Bose surround speakers and missing two power cords and one of the proprietary speaker cable connector. I keep buying because the prices are so good that even if I have to buy the power cords or adapters separately, I am still way ahead. Just seeing if I am having bad luck or is this the norm? I would check in store but the items were not nearby for pick up submitted by /u/Asl9622 [link] [comments]

Site Glitch Crap LOL

Glitch crap with progressive leasing caused it to "work" but not working if you catch my meaning. If not...Well it went through on progressive leasing end but not Best Buys end lol submitted by /u/TimelineMasterpiece [link] [comments]

What would you do if you were CEO?

Corrie Barry is an amazing CEO. Bestbuy is doing amazing!!! Now the corporate guys are gone. What would you do if you were the CEO and wanted to fix Best Buy? submitted by /u/Glittering_Gas_6574 [link] [comments]

Soda stream exchange?

This is a dumb question but how do you do a soda stream exchange? submitted by /u/RegretLongjumping134 [link] [comments]

Thanks management🤡

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Never fails😭 submitted by /u/peaser127 [link] [comments]

Workstation is great

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I think that workstation is awesome. I honestly prefer it to ETK. No one wants something that works anyway, much rather have a program we have to constantly reload until maybe on the 15th time it actually works. Gotta make us work for it. I mean if the customer isn't waiting an indefinite amount of time for us to pull up fit guide then how are they supposed to be mad at us?! submitted by /u/Mickey0997 [link] [comments]

Need help do I wait for vendor that's late

I have been waiting for support from a vendor to check a electrical issue... haven't arrived it's past 1am And they still haven't come Do I just leave eee. Arrrgh emergency hotline hung up on me. Anybody ever experience this. submitted by /u/IggyIsHorrible [link] [comments]

Any Insider info?

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Looking to see if anyone here can leak them earnings to me so I can make some moves submitted by /u/MyPetEskimo [link] [comments]

CB be like

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submitted by /u/Fickle-Ride2832 [link] [comments]

Mission Failed Successfully

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submitted by /u/Significant_Cold_700 [link] [comments]

Big Joe Cord how to order?

How do we go about ordering a new charging cable for big Joe. Is it in iprocurement? submitted by /u/Neon_Wielder [link] [comments]

Leaders cut

Any idea about what is going on? When changes are being announced? So tired of the anticipation! submitted by /u/waffles4ever94 [link] [comments]

Meeting the CEO

Does anyone know if there is a way to get in touch with Miss Correy Barry? Or is that impossible.....? submitted by /u/Glittering_Gas_6574 [link] [comments]

How do protection plans on laptops work?

So I know with things like wireless headphones basically if the battery isn't holding a charge like it should you just walk in and swap it out for a new pair, how does that work for laptops as they're replaceable parts? If I drop my laptop, are they trying to repair it or am I just swapping out for a diff one? submitted by /u/brohemoth06 [link] [comments]

It finally happened to us — SPU labor gone

We lost the labor to man SPU. And our SPU NPS is below 75 (40ish) for the first time since December. How do you guys handle the traffic?!? submitted by /u/Cybaen [link] [comments]

Demo

Setting up a Chromebook and I can not figure out how to set it up with the demo. Any help? Sku is 6541741 submitted by /u/AsuraGreed [link] [comments]

Zebras

so all of our zebras did a update recently and it’s kinda inconvenient because now the zebras turn off if you aren’t constantly using it. i work AP and i have a zebra posted at my desk with all of the receipts and before the update the screen would stay on and i could just verify everything now i’m constantly hitting that on button or tapping the screen just to look at them and it’s annoying… do i specifically have to contact the IT people or is there a way around this. submitted by /u/Wise-Inspector1212 [link] [comments]

Raise

I wanna ask for a raise but I feel like it’s too soon I’ve been working at Best Buy for 9 months now. Do you think it’s too early to ask? How soon should you ask for a raise? Have you been successful? I always hit on apps top 2 in the store for it. Techs a little iffy I have my months lol. Baskets hitting but m365 % and audio are killing me but I attach other things to it to aid the baskets to hit the goal submitted by /u/Upbeat_Scar_178 [link] [comments]

Just had an interview today.

Much like the title states, I originally applied and submitted a video recording but this time around it didn’t ask for a video recording so I thought it was a lost cause, but I received a call for an interview and was interviewed by a supervisor and a leader, both of which were very nice and basically asked me questions such as hobbies and certain scenarios and whatnot. They did seem impressed with my knowledge in regards to tech and constantly emphasizing customer service and was told that they tend to promote from within and that interviews are still going on until Friday which after that it’ll be the second interview. I was told about areas of the store I’d be primarily working if I was hired and was asked for my availability and what I wanted as my starting wage. TLDR; How can you tell if a Best Buy interview went well? Interview lasted about 30 minutes and I was told I would hear back in about a week submitted by /u/MikasaH [link] [comments]

Swat?

What ars some tips and tricks submitted by /u/Neither-Reaction2407 [link] [comments]

Tips for an interview?

I [16m] have an interview at BestBuy tomorrow and was wondering if there’s anything I should know/do beforehand. I’m very excited, I am a gamer and know lots about gaming related things and would love a job where I get to talk to people about it every day. However this would be my first job and I’ve only had one other in person interview before, so any tips or tricks would be greatly appreciated. The position I’m applying for is retail sales associate. It’s paying between $15-$17 an hour for part time. submitted by /u/Certified_human1 [link] [comments]

DI VPL

Anyone in here a DI VPL? What is the role like? Any tips and tricks to get into the role? Any comments and messages are appreciated. Thank you in advance! submitted by /u/SnooGadgets6277 [link] [comments]

Can I return items as much as I want?

I have this addiction to buying Bluetooth speakers, headphones and sometimes laptops. I try them out for like 1-2 weeks and return it once I’m bored. I’ve done it like 14 times in a year. I read online that Best Buy can learn from its database who is always returning working items every time and can get banned. Is that true? I love trying out new things hopefully they don’t catch on. Recently today bought a harman kardon speaker and is phenomenal. Planning on using for 2 weeks then returning. And try out the next thing submitted by /u/BestLifeSeeker [link] [comments]

Solid keyboard recommendations that have good employee discounts?

submitted by /u/Mean-L [link] [comments]

Shift Lead

Is it hard being a shift lead? What’s the max they can make? Any tips you have for one that wants to be one for (the money 😅) submitted by /u/Upbeat_Scar_178 [link] [comments]

Install Bays and Receiving

Hey y’all, I’m trying to prove a point. Answer these questions for me: 1) Is your install bay attached to your warehouse, or somewhere else in the store? 2) Where do you handle receiving? Thank you! submitted by /u/BugsB_iolin [link] [comments]

Former Employee: Just got a bill for Healthcare Benefits I Declined

My store was closed just over 6 months ago but I just got a letter in the mail from Best Buy saying I need to pay $2.43 for Benefits Type: "CobraBasic Life" Description: "1x Eligible Pay" for "06-01-2023 to 06-30-2023". My store closed and my numbers were deactivated before the 2nd week of November, and while employed I always denied medical coverage because I paid for my own. This bill says to go to " www.mybbyrewards.com " or through the "Alight" app to pay this bill. Does anyone have any idea what this is? The billing period is for 6.75 months after my numbers were deactivated, and while I earned severance it was only up until the 3rd week of December. The number on the paper is closed until tomorrow, but wanted to see if anyone else has run into this issue. submitted by /u/Coppski [link] [comments]

Karen threat

Hey y’all, Sup here, I just wanted to share a funny story from yesterday’s adventures of “threats Karens make”. Without going into details as to what the situation was I’ll fast forward to her humorous threat. She told me her uncle “owns” a Best Buy in Texas and she was going to call him, that he’d get action for her. Holding back my laughter I told her that’d be a good thing for her to do. After she turned and walked away the CS advisor and I looked at each other and busted out laughing. She walked out of the store and immediately came back in stopping an advisor to express her disdain with me not doing what she wanted me to do. When he told her the same thing I told her she repeated to him the same thing so I know she didn’t mixup her words. Either she’s totally mixed up, her uncle is lying to her or Best Buy is now starting to offer franchises under the radar. 😂 Share your favorite Karen threat………. submitted by /u/Pedrosha56 [link] [comments]

Is it possible to apply sick hours outside of your schedule?

i'm only getting like 8 hours a week right now and I'm really looking to get out of here sooner rather than later, but I have like 50 hours of sick time banked. can i just start adding that to my week in addition to the 8 hours i'm actually scheduled or would i actually just need to call out for a month to use it? submitted by /u/TheRealMe99 [link] [comments]

Bye 1890

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Last day as a supervisor; I’ll miss the team I worked with. Time for some OS work… submitted by /u/MFSkooter [link] [comments]

Pins

So I’m not sure if this is a stupid question or not, but am I allowed to wear a pin on my shirt so long as it doesn’t cover the Best Buy logo? Mainly thinking something for Pride Month. submitted by /u/notarobot3097 [link] [comments]

Stope handing out cards with invalid contact phone numbers

If store associates could stop handing out cards with invalid contact numbers because stores don’t take calls obviously that would be great. Sincerely Any phone agent. submitted by /u/Kuromaplematt [link] [comments]

C and D Pay this week

Any consultants or designers notice pay was missing from this week’s paycheck? I was looking over my pay stub and noticed only one week of commission and some of the other guys at my store saw the same thing. Anybody else see this too and does anybody know why? submitted by /u/throwaway738269737 [link] [comments]

When the Karens who said they are "never shopping here again" are back the next week.

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submitted by /u/littlepiggy [link] [comments]

Employee Authorized User

Probably know the answer is no but genuinely curious if any other employee has attempted this. My parent has a bestbuy card and if they add me (employee) as a authorized user can I still get the benefits that come with it since im an employee or no since it’s technically their account. Also if I become a user can I still use it to buy stuff at bestbuy with our discount. Just curious will appreciate any info 😁 submitted by /u/FrontClean [link] [comments]

Curious question

How many consecutive days are you suppose to work legally when in the store. I thought it was 6 but maybe I’m wrong submitted by /u/Mental_Investigator8 [link] [comments]

Got a question for loading out: 55" in a 2022 Camry?

I want to get a TCL 6-series 55" and there's a couple of last year's model left at a Best Buy about 40 minutes from me. I do not have a truck or van though - I have a 2022 Camry Hybrid. It feels like a relatively large car but I grew up with my parents driving compacts and subcompacts, so my midsize sedan is basically a truck by comparison. The rear seat has 55.7" of shoulder room. I am also willing to move my driver's seat a little bit forward to make room in the footwells, and I will not have a passenger so the front passenger seat can easily go up. I am a former employee (see flair) and I do not want to be That Guy who's trying to fit a too-big TV in a too-small car, but unfortunately when I worked at Best Buy I was a CSS, not warehouse/HT/AP, so I never did loadouts except on rare occasions where I was at front lanes and a HT person asked for a hand putting a particularly massive device in something like a truck, so I'm less familiar with fitting b...

Entitled Customers

This customer just blew up on me that this Dyson was on sale for less 2 weeks ago (not even true) and it’s ridiculous that we won’t match the previous price. I even offered to check for a price match which is more than I should be doing anyways. Customer proceeds to storm off saying he’ll just buy it somewhere else for less. Good thing Dysons are usually the same price everywhere lol. submitted by /u/acarso12 [link] [comments]

BestBuy Mobile: how do you know which phone has which phone number? E.g., which IMEI/ICCID correspond to which phone number from the order with multiple of the same device?

If you buy multiple of the same phones from BestBuy, porting different phone numbers, the BestBuy website would only show "ESN/MEID" only after the order is picked up. On AT&T, the AT&T website only shows the picture of each line, but won't show IMEI or ICCID of any line — at least, I wasn't able to find how to find this info for each line. As such, how are you supposed to find out which device corresponds to which phone number? It's kind of important, else, there's no way to know which phone is which before a random device is unboxed. submitted by /u/Mcnst [link] [comments]

Ups supplies

Do anyone know who to email about ordering some Ups supplies? Because these leaders have no idea and we're running low on Ups supplies. submitted by /u/Big_Championship_771 [link] [comments]

Does any one know where I can go to find the verbiage for access request portal?

submitted by /u/Neither-Reaction2407 [link] [comments]

Anybody know what Escalate this order means? It's never showed up in oma for me until today?

submitted by /u/Neither-Reaction2407 [link] [comments]

Bought this today and now it says it’s unavailable. What should I do?

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Should I wait for the store to have it available, or get a refund now? submitted by /u/BulbasaurBro [link] [comments]

Buddy is stocking shelves, running orders to drive up, unloading truck and never gets lunch or 15 minute breaks....

I got a buddy I play games with online that works at a BestBuy in central Texas. He loves the job, but he's actively encouraged to not take breaks or lunch. He says, "There's too much work to do to take a lunch" and gets 4-hour shifts extended to 10+ hours and won't/can't take breaks because he wants to get all the work done. I told him I was pretty sure Best Buy had a policy of taking breaks and lunch if you're scheduled a certain amount of time, but he seems to think he can't. Does anyone know what the official policy is and should he just discuss with his store manager? submitted by /u/WhollyPally [link] [comments]

Chromebook Rep

There’s a Chromebook rep at my store who keeps posting he works for Google. Is this right? I thought they were third party and couldn’t say the worked for google. submitted by /u/Equivalent-Law5494 [link] [comments]

Where to find Shrink

New to SWAT, where do I go to check shrink for the week? submitted by /u/realKinseSte0 [link] [comments]

Is shift lead worth it 🤨?

Been getting asked and pushed about doing shift lead by ASM and SM , kinda don’t wanna mess up my current form but I wanna know realistically is it worth it submitted by /u/_BLANK_1990 [link] [comments]

Total tech Replacement for a Drone

I got the new Mavic 3 Pro coming in the next few days. My total tech membership is supposed to renew in August but if I don’t renew, will I still have the 2 year protection on the drone? Or is the protection plan sold separately if I were to not renew total tech (or whatever it’s called now)? Just wondering if I should shell out $400 for DJI’s protection plan instead. submitted by /u/Interaction-Guilty [link] [comments]

Cell phone activation question

I have t mobile and looking to replace a phone on my plan. I see the activation discount for current subscribers. I'd like get the activation discount and soon after move to mint mobile. Are there any issues by me doing that? I'm assuming the phone is unlocked since I'm paying for it at best buy. Let me know if that's possible, thanks. submitted by /u/benjellos [link] [comments]

“What in particular is letting you do so well”

Don’t you love when the shift leads ask you these questions? I mean what do you want me to answer with? I’m doing my job and selling products? “Why do you think you’re doing so well” Like I’m sitting here doing the minimum amount of work, and I’m still the top performer in my store… submitted by /u/Basicyapper6 [link] [comments]

Is your store also repeating the same 3 or 4 songs all day?

Our store's music program or whatever we use for store music is repeating the same handful of songs all day and it's driving us crazy. Anyone else having this issue? submitted by /u/mastertinodog [link] [comments]

Best Buy Staging Interview

So I got a link for my retail associate interview and I did a practice interview. After the practice interview I noticed I got an email from Best Buy Staging telling me that I had to interview for the “Practice Assessment job at Best Buy”. I think that this is just a link to do the practice interview but I want to confirm that. Please anyone lmk of this is a second interview that I HAVE to do in order to get the job. Edit: also note that I did the actual retail associate interview submitted by /u/WSanders13 [link] [comments]

Please help!!!

Easy way to get free stuff for both of us. Please help me! https://app.temu.com/m/use800jZrHppe4g submitted by /u/Important_Ad5847 [link] [comments]

If anyone knows

Anyone know if DI's trip paid training or not? submitted by /u/WooSah-San [link] [comments]

How many of you are cancelling TotalTech because of the new membership changes?

I bought TotalTech at a discount when I worked at Best Buy and I’ve saved hundreds of dollars in installation costs, but none of the new memberships really seem worth the price to me. Most likely gonna be cancelling before my renewal date. How about you guys? Are you keeping your membership? Changing to a different one? Never had one and never intend to get one? submitted by /u/4k_Laserdisc [link] [comments]

How would you fix Best Buy?

Just curious as to what you guys think would fix a lot of the issues/complaints we have with Best Buy. I have a lot of ideas on how but a few that stick out to me the most would be: Offer employee incentives for credit card/totaltech sign ups, the amount of money gets as a kickback Citibank is a pretty decent amount. Easily $5-$10 of that could be given to the employee that pitched and actually sold the card instead of just a “Nice job! Over the walkie.” On average I get 3 cards on an 8 hour shift, assuming it was $10 per card this would put me at $19.95 an hour instead of $16. Keep TotalTech around WITH the services already provided but also keep the “middle tier” option that’s planned to launch in June submitted by /u/phenibutrules [link] [comments]

Best Buy credit card compromised 4th time now

My best buy credit has been compromised for the 4th time. (it's only happening with my Best Buy card) Each time we have closed and sent a new card. Each time someone attempts to make a purchased for 700-900$ in Georgia. Is this happening to anyone else? Best Buy keeps saying they are looking into it but nothing comes of it. It's been happening over 6 months now. submitted by /u/favelarising [link] [comments]

Job Hiring Under Review

Hey just wondering if anyone knows how long the under review process is for the sales associate in NYC. And if anything should i send a email to the store i applied too asking them for a update ? submitted by /u/CannotBeBasic [link] [comments]

Delivery period.

Hey, I was about to buy a ps5 and a ssd combo. It shows me that the delivery time is roughly 13 days. Is it actually gonna take so long? If not what’s the average time. I live in Boston submitted by /u/Party_Sand_1948 [link] [comments]

BBP for employees

Is BBP no longer free for employees? I haven’t seen communications around this. submitted by /u/freakinggoob [link] [comments]

Base pay in nyc

Does anyone know base pay in nyc for workers and manager position? submitted by /u/CelestialCiel [link] [comments]

TV Repair

Why can't I use the protection through best buy? Going through Sony has been nothing but a pain for me and the technician ever since it was down. I truly feel bad for you guys if you have to go through that on regular basis. This experience has made me not want to go with Sony again. Part after part and nothing seems to fix it. submitted by /u/Dry-Chain2613 [link] [comments]

Question

Is their like a usual or standard price if I was to go and ask someone to build my pc or does it all depend on the parts and stuff that I have in my pc. If so can someone give me like an average of what the price would be ? submitted by /u/New-Bit-4428 [link] [comments]

Store theft on rise

Anyone else feel like their store is getting robbed every other day? It makes me feel like my area is unsafe and it just brings down my moral. submitted by /u/Concentrate_Little [link] [comments]

Do best buy employees check for ID when doing pickups all the time or no?

I just wanted to know because i’m sending someone to pick up my item for me that I purchased a few days ago but he lost his ID and is getting it replaced. I just wanted to know if he’d still be good getting it submitted by /u/Agile_Addition8188 [link] [comments]

My printer broke under TotalTech. Could BB just give me credit to use towards a better printer?

submitted by /u/AdCareless65 [link] [comments]

VPL Issues

I’m just curious to know if there are any other stories in the company that use VPLs for basically everything. Even though SOP states Vpls aren’t to be used as coverage, do code ones, perform open and closing duties, etc. Why is it that stores disregard that completely. Does anybody else have issues with this? how the hell do we fix it. Whenever management is confronted, we get the full run around of “ you’re Bestbuy Employees”. We basically get shit on. submitted by /u/Kablitzthedude [link] [comments]

Any CND employees that remain, how is it now

How bad is the pay cut and are you folks thinking about leaving? submitted by /u/Significant_Yam3012 [link] [comments]

The Lengths GMs Will Go To

There is a store in my micromarket that has an employee. This employee was part of the Specialty Appliances commission/spiff driven people. Hire mid 2022 does some good stuff. Januaryish they put 2 weeks in siting pay and was given a hefty raise. Now that they have removed the commission side of it they have again hunted elsewhere. Every right to do so. Its gone around though that the GM asked them to say a number to stay (the number is higher than 27 but I wont say how high). This comes at the tail end of so many people being "capped" and the same GM not fighting to help prove a raise for them. submitted by /u/MysteryAtBestBuy [link] [comments]

So long 870!

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submitted by /u/hman_487 [link] [comments]

Best Buy policy

Hello I just bought the AirPods gen 3 from Best Buy because it was on sale. However I didn’t buy apple care. I just started using it today and noticed the right AirPod won’t charge. Can I get a refund or a replacement or am I screwed? Thanks submitted by /u/Jumpblue [link] [comments]

The big question!

If you bought Total Tech and haven’t received your appliances or TV yet but it’s been close to a year because we’re waiting on the house to be finished will they still be installed for free by qualified technicians/installers including the big TV and gas range? I’m so sick of this bitch I’d love to see her fail in a way we can all enjoy!! We buyers need to know without wading through the legal BS they keep changing in the contract. Seems like I smell class action in the future for her. submitted by /u/bbqmaster54 [link] [comments]

Why is Customer Support So Bad Online?

Had the weirdest conversation with the online support Rep. This is at around 4pm on 4/13/23 Edit: I'm saying "bad" because there is no way they could deliver by the end of the day Conversation: Thank you for choosing Best Buy, My name is XXXXX How may I assist you today? Customer Care agent: Hello! Good evening! hope you are doing good today! You: Hello, I was messaging someone this morning around 8 o clock asking about my delayed order and they said they would get back to me and I was wondering if there was any more available information. Customer Care agent: I understand you would like to check your order status, please nothing to worry let me check and help you with this. Customer Care agent: To ensure that we are on the right account, may I please have your full name and phone number? You: XXXXXXXXXXXXXXXXX Customer Care agent: Thank you for the phone number. Customer Care agent: Just to confirm is this your email address- XXXXXXX ? You: Yep, thats the one...

DJI Mavic 3 Pro Backordered

Anyone know when Best Buy will have the Mavic 3 Pro? Pretty good deal with the 10% code but it’s currently backordered. submitted by /u/Interaction-Guilty [link] [comments]

Pre-Employment Drug Test

I’m thinking of applying to Best Buy. I know that Best Buy drug tests but do they drug test for Marijuana in the state of California? And if so if I have a medical card will that get me past a positive test? submitted by /u/Kanto_Red21 [link] [comments]

What can be reported to HR?

Hey guys, I was wondering what exactly can we report to HR? Also I was wondering if we can be denied from our breaks? submitted by /u/daLion7 [link] [comments]

I saw it yesterday or maybe I’ve gone crazy is there a form the store can fill out for Reships? I swear I saved it yesterday but now I can’t locate it.

Any help is appreciated. submitted by /u/Neither-Reaction2407 [link] [comments]

EOL

Does anyone know how to access the end of life report for pos skus? I’ve been looking all day and only found the one for Tyler SKUs. With the new workday system nobody knows how to get to it in my store. submitted by /u/throwaway738269737 [link] [comments]

Front End + Order Pickup Employees

How are we feeling after the totk release? submitted by /u/Electronic_Bar5072 [link] [comments]

Employee discount in app?

We used to be able to see our employee discount for items in the app. I just tried building a list of things I’m looking to get, but it no longer shows me the employee price. I’m using the app on an iPhone 14, if that matters. Anyone have a fix or advice on how to see my total before ordering? submitted by /u/RainbowCatAttack [link] [comments]

So excited!

With the announcements to the new total tech I am happy to report that I have promoted myself to customer and will not have to deal with it! Good luck y’all! submitted by /u/No-Entertainment1712 [link] [comments]

Bestbuy call centre

I’m sorry but the fact that I can’t call a store to speak to someone at that location is bonkers, let alone get a representative. I’m constantly told by this robot to go online. The last time I went into a Best Buy to buy a product it was sold out yet on their website showed they had three in stock as I stared at the empty display. I don’t want to waste my time driving all the way there for it to not be in. This is fucking ridiculous. submitted by /u/4Ever_Trencher [link] [comments]

I accidentally ordered wrong item

I accidentally ordered wrong item and its shipped and i have no option to cancel it now what to do now can I return it ?? If i can is it possible to return before the item reach to my house? I do have an option to return but for some reason it shows “We don’t seem to recognize that order number or zip code. Please double check and try again.” This is my first purchase from bestbuy and i am scared that my money is going to be gone. submitted by /u/XoXo_HooligaN [link] [comments]

Did talview interview 2 weeks ago and haven’t heard anything since then

Should I keep hoping for a response or give up submitted by /u/Human_Growth3984 [link] [comments]

What is the process of picking orders for pickup?

I placed my order an hour ago and I’m just excited to get my switch, I called customer service and they said it’s a “hold” not on my end but on the system to make sure that the item is in the best condition before they say it’s ready? Is that a thing? submitted by /u/remy2fly [link] [comments]

Submitted video interview about two days ago, how long does it take to hear back usually?

submitted by /u/Big_Acanthaceae_7205 [link] [comments]

Apple EPP

In February-ish the Apple Employee purchase link was closed. It was accessible through ETK accommodation section. Has a replacement been created and if so how do I find it in workstation? I miss ETK :/ The discount was better through EPP than it is through our employee discount so I hope they start offering it again submitted by /u/Boycott_Zagg [link] [comments]

Haven’t heard back in 5 days?(Employment)

Is this normal? I haven’t heard a single thing back after my video interview since completing it. Did it take this long or longer to hear back for you? submitted by /u/BawlMuncher123 [link] [comments]

Best Buy Demo Phones

Am I allowed to download apps on a Best Buy demo phone that they have on display and delete the app I just downloaded when I leave? Cause I was able to download an APK and install it on their Android phones. I was also able to delete the app after I'm done with it. submitted by /u/AdditionalEpic [link] [comments]

Change of cards for monthly subscriptions.

So my friend bought a monthly subscription for membership and had to put in my card cause she didn't have hers that time. Now we want to change the cards. Is there anything we can do? submitted by /u/comfortingfood71 [link] [comments]

TotalTech laptop process

I dropped my laptop and now the screen is damaged. I contacted Asus and they said Best Buy has to take care of it. It is within warranty and I would like to know if I can get an exchange or store credit. submitted by /u/Illustrious_Yard7450 [link] [comments]

Do I need to return the exact same copy of a game?

I preordered the new Zelda with a gift card. But you know, shipping is being a bitch so it might be a while until it’s here Was thinking about buying a copy and then returning the shipped copy when it comes. It would be unopened. But I want the money back rather than the gift card. Is that possible? submitted by /u/stardewcrossingboy [link] [comments]

what is a Triage Agent?

I just applied to be a triage agent. what exactly will I be doing? Is the job labor intensive and what pace will I be expected to work at? The job was advertised at $15 to $18.69 an hour, what determines payment? And what do I need to do to ensure that I get the highest wage possible? thank you! also, this is for a warhouse or disturbution center. Not like a retail store. Although I think you can pick up products here. submitted by /u/ParkingConstant2896 [link] [comments]

Is my preorder still secured?

I have 2 items preordered that are supposed to be picked up on Friday. Item #1 had an issue with the payment, but I was able to update the information and now says it’s prepared for pickup - but there’s still no charge on my card. Item #2 didn’t give me an issue about payment, and it charged me. Also says it’s being prepared for pickup Is #1 still secured and I just maybe need to wait longer for the charge to show up? I just wanna make sure it didn’t cancel on me or something lol submitted by /u/hasuki_chan_ [link] [comments]

The Daily Struggle…

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submitted by /u/Shimmer_Games [link] [comments]

How do I come back from being so burnt out?

I’m so tired of all of the shit we have to go through but I really want to like this job again. I thought about changing my availability or maybe even trying to get on LOA. Lately my anxiety has been a real burden at work so it wouldn’t be wrong of me to take it. I’m just worried that I’ll miss out on six weeks of pay and then come back feeling the same way. submitted by /u/PawPatrol173 [link] [comments]

XPS 13th gen processors

Does anyone know when Best Buy will have the new XPS laptops with 13th gen Intel processors? All they have now are 12th gens. submitted by /u/mistymoon83 [link] [comments]

3 full tote pallets later and I feel as if I haven’t made a dent…

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Also anyone know if there’s any protocol for a truck this messed up? submitted by /u/Silentsemite [link] [comments]

Peace Out 1408!

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It was a good run! submitted by /u/Devinb717 [link] [comments]

What made you want to leave

I started at In November of 2021- And left October 2022 almost one year . From August to when i left . I had almost no with me at front end during my six hours . So doing everything on your own was a pain from check out return getting scream at Karen's store pick up and curbside . And i had no radio or After the guy who is done for the day at front desk 1:30pm. The second guy doesn't come until late 3pm one hr before I leave . And note they did left me alone in March - April 30 times submitted by /u/Amalik95 [link] [comments]

Can I return this ??

I bought a laptop from best buy 14 days ago and it says 15 days is the max time for returns so I need to get there tonight I have the e-mail receipt and the laptop and box and charger and one of the manuals that came with it but a page is torn off I'm not sure if there was more then one manual or not and I also don't have any if the protective card board that was in the box with it will a store accept this return? submitted by /u/Miserable-Scratch-15 [link] [comments]

Know Any Good Accommodations?

I’m looking to purchase some new camera equipment, but I play plenty of video games and go on lotsa hikes. Any recommendations are welcome! submitted by /u/Kolelatiral [link] [comments]

Average day

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Customer literally just asked me if this tv was in stock… submitted by /u/Accomplished-Ice-954 [link] [comments]

Trade in for lightly used $1000 laptop?

I got an Asus ROG zephyrus g14 a couple months ago, it works great, no damage, i have evything that came innthe box. But i dont use it much and would like to trade it in for something else or store credit. But all i see online is trading in "old" laptops for up to 300 bucks. Obviously im not going to do that, does anyone have prior experience, and if so should i just sell it on craigslist? I want to trade it in/ use the money for a ps5, some games, and a mid-quality headset. Is this possible by just trading in? submitted by /u/Slow-Meet-1264 [link] [comments]

Bestbuy Credit Card Question

I was told by a Bestbuy worker that if I used my Bestbuy CC and chose finance I would still get points and not the 5%. Is this true? Thanks in advance! submitted by /u/AfraidRabbit4 [link] [comments]

CND commission

I was hired after the cuts and I do know there was going to be changes to commission and no spiffs but how does it work now?? submitted by /u/XS1lverr [link] [comments]

Any issues with updating payment method for an upcoming collectors edition game?

Hello, just wondering if there’s been any problems after updating existing preorders for hard to get items? My current card is still good however I wanted to change it to the bestbuy card to get the rewards from it submitted by /u/replaytheparadox [link] [comments]

Help with Pre-Order

Can anyone help me with the Tears of the Kingdom: Collector's Edition Pre-Order, my accounts aren't functioning anymore at this point and I don't receive verification codes, I have tried everything, and yes everything, and just to confirm the Pre-Order is actually there, the picture is below. https://imgur.com/a/xX32Npg ​ submitted by /u/ComicSAdam [link] [comments]

We have 8+ Shift Leads?

We have 8 Shift Leads (or soon to be shift leads) that I know of.. one of which started 5 days ago. At least 3 of which haven’t even been to the welcome course for new employees / aren’t wearing blue shirts yet. What even is this qualification.. basically a whole store can be qualified as a shift lead? This is basically “sales advisor+” ? submitted by /u/throwawayhate1235566 [link] [comments]

Will Bestbuy RMA a purchased second hand ASUS laptop

So I purchased a laptop off Facebook market place. It is a ASUS brand one that was purchased from Bestbuy. The seller was local and they included the original receipt with the laptop. I registered the laptop with ASUS and the laptop still has a warranty until the end of 2023. ASUS has a policy, if the laptop was purchased at bestbuy RMAs go through bestbuy. My question is, since I’m not the original owner, but the laptop is still under the manufacturer’s warranty, will Best Buy give me trouble if I need to RMA the laptop through bestbuy. Laptop currently works fine. Was wondering how these situations are handled. submitted by /u/Hitmanblood [link] [comments]