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I need some advice. I'm starting to get concerned suddenly about my laptop. I use this for everything, and it's been amazing. Until it wasn't. A string of power outages at my house during some monsoons eventually caused it to stop powering on completely. I took it in and found out it only has 6 days left on the GSP (Geek Squad Protection). It was a 3 year protection plan. So just in time! or so I thought. They ship it out to the service center, and the main board is replaced. Takes about 2 weeks, and all things considering, that excellent time. However when we were inspecting it, I noticed the wireless card was not detecting at all. The Geek Squad Manager looked at it and noted a few other things wrong with it (LCD fading, keys not working, and of course the WiFi). So they send it back. This time takes a lot longer. Totally understandable. It came back last week, and upon powering it up, there was a big green line going down the side of the LCD, about an inch of complet...

3 weeks ago, I made a “rant” about Best Buy taking forever to contact me about my returned item. Backstory: Prior to that 3 weeks, 2 weeks before I returned something to bestbuy - item was insured and not even 1 year it got broken. So, returned it in store and made an insurance claim through geek squad. They said that they will ship it to the manufacturer and see if they can fix it. I will apparently just take about 2 weeks for it. And if not, I will get a store credit equal to what I paid it for. 2 weeks contacted them about the status…they said they are still waiting for the manufacturer’s update. So I said okay, just let me know asap! Now, it’s been an extra 3 weeks since that interaction. Question: Can I contact them again now and ask for the status? Because it is technically has been 1 month and 1 week since I returned the item… what you guys think? submitted by /u/Dumbquestionforreal [link] [comments]

I used two employee accommodations from the Learning Network a few days ago on an online order that I placed. The order was immediately canceled by the dot com system and I was not charged. However, the codes I used were rendered invalid when I tried placing the order again the next day. Whatever, I won't buy it. My question is, since the system picked up that I used my discount codes, will I still get taxed on my paycheck? The discount was a considerable amount so I was expecting a tax related deduction. Since I never spent my money though, will the tax still show up? Side question, any way I can get new codes since Best Buy themselves canceled my order? Who do I contact in a situation like this? submitted by /u/radguitarist [link] [comments]

Hello. Here is some back story: I bought an Asus gaming laptop on October 19. For shipping, I had the option for two day or pick up in store a few days later and opted for the pick up. The item was delayed from Sat 10/22 to Tues 10/25. I spoke (chat support) with cust service and they gave me the UPS tracking number. It originated in CA and was going to WI. On 10/25, while monitoring the UPS track, there was an exception. The delivery address changed. I immediately chatted with Cust service and they told me it would still show up. The next time UPS updated, it was going to OREGON. I called and chatted (two plus hours) and they all insisted it was some kind of mistake but would make it - by the end of the day. By Thursday, it was in Portland. By Friday, it was delivered to the store in Oregon. Meanwhile, UPS told me the name of the person that made the request. Cust service kept telling me it was coming to WI and to wait for the email. They said that even though UPS said OR, they pr...

So a Best Buy near me is hiring and a friend of mine works there, he recommended geek squad because that’s what he does. I have basic tech knowledge so I’m not sure I’d be good for the role, but I just wanted opinions on that job class and any others that may be available in the store, thank you for any potential responses. submitted by /u/Dime10ADozen12 [link] [comments]

I'll start with my notorious one. But I had to do a pending tender for Kevin Green, yes the Football player who died 2 years ago. His return was a cash return. So I couldn't do the refund. This tender in our system for 10 months but never hit my queue, so it was overall weird. So I tell a leader about it and they asked me to call the bridge. So I explain to them that I have a pending tender, the guy is dead, it's cash, what do? And they tell me to call him to come to the store to get his refund. So I said I tried to call the number seeing if a family member would answer but the line was gone because, he died. She then said 'well....you have to call him.' and I told her again he's dead, he's confirmed dead, he's a famous football player, he ain't coming to the store I can promise you. She told me I have to call him. I ask her how do I call someone who's died? And she asked 'how do you know he died?' and I told her again who he was. She...

How long does it take for citi to update my available credit? I paid off my card by $1500 and it’s been 1 week and citi hasn’t update my available credit. It’s still sitting as if I never paid it off. Any advice? submitted by /u/CashLess127 [link] [comments]

Got hired at Best Buy early 2019 as customer service and was one of the few that decided to switch to sales floor during the GREAT PURGE of 2020. I learned sales floor, back office, mobile, warehouse, and a little bit of Geek Squad to try and show my supervisors that I deserved a promotion. 5 TIMES I was overlooked for Full Time, each denial came with the most asinine excuses (my personal favorite was "You're TOO awkward for this job"). But each time I worked harder to prove that I deserved that promotion. The final straw for me was my GM, who should've retired last year, going back on his promise because I didn't perform well for 1 Month during the previous year. 6 months later and I'm finally able to say I got a new job where I'm respected by not just my coworkers but my boss as well. My final day was 10/25 and the place is already going to hell because they decided to hire all new sales associates and are refusing to train them. I'm grateful for my...

I’m currently a mobile vpl and mobile is wearing me down more and more everyday and I’m wanting to learn other departments as I’m not as strong in other departments as I am in mobile, is there a pro and con or going vpl in home theatre/ computers vs regular full time advisor? Am I going to lose salesmaker going elsewhere in the store? What you you do if you were me? submitted by /u/Alternative-Ad-4790 [link] [comments]

Hello, I pre-ordered a video game on the bestbuy site with a guest profile (I didn't create an account) and I wonder if it's normal that I still haven't received a confirmation email. . I used paypal as payment method. Is it the day of the game's release (or a few days before) that I will receive the email or did the transaction not go through? submitted by /u/kaamyx [link] [comments]

I ordered a router for pickup at my local Best Buy which seemingly isn’t sold in Best Buy stores (can only be shipped to your home or for pickup at a store). However due to various reasons I’ve not been able to find time to pick it up and I’ll run out of pickup time soon. Time extension isn’t possible anymore too. In this situation, will the store put the item on the shelves (where the routers are) or send it back to their warehouse (from where online-only items are sent out) ? Asking because this router seemingly isn’t sold in stores. If the policy is to put the item on the shelves, I can try asking a friend to try to go to the store to look for it on my behalf, instead of restarting the wait to get it by creating another order. submitted by /u/ahmadka [link] [comments]

My manager has been getting on me for wearing a plain black sweater to work (understandably) I wanted to get the bestbuy sweater because I don't want to wear the hideous polos. She told me that was fine and as long as it had BestBuy on it that It was SOP, well our other new store manager told me that I had to wear the polo or the tshirt, problem is I already spent 45$ to get this stupid thing since the first manager told me it was acceptable, so if any of you guys know, is this sweater SOP? https://preview.redd.it/2mn3g2dqkzw91.jpg?width=725&format=pjpg&auto=webp&s=afe4fe5e4935d5009fbc25885691765da2101bd4 submitted by /u/rudydog101 [link] [comments]

I bough a Macbook Air through Best Buy, which sent me an email yesterday telling me the item would ship soon. This came after a previous email which stated, Item(s) Delayed. However, when I log onto the FedEx website, I see that there has been no movement at all. Should I be concerned? I placed the order on the 26th, with the expected delivery date being the 27th. However, per the delay, it was allegedly ready to be shipped on the 28th, and Best Buy estimated it would arrive between the 28th through the 31st. What worries me is the fact that the FedEx website does not show any updates, etc. Any tips as to what to do? I should add that the package also requires a direct signature. submitted by /u/-tobaccovanille- [link] [comments]

i'm applying everywhere- even considering working fast food at this point idc, the bar is on the floor. management really be out here choosing membership pushing versus actually making connections with customers in a "customer obsessed" company. makes me want to cry thinking about it, i absolutely adore customer service and they're sucking all the fun out of it and it makes me so sad. not everyone needs a credit card or tt, let me give customers a good experience please, that's what i wanted to do when i grew up not be a walking advertisement :( submitted by /u/Appropriate-Word2123 [link] [comments]

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If I go make a home theater purchase in store, will I get better delivery/install dates than what’s online through BBY.com? (Dallas market) submitted by /u/Mantoblame [link] [comments]

Today was doing a ATT New line towards the end I noticed it was prob fraud with how the guy got angered when his down payment changed but it said he got approved for 999 lines and 10 devices or vice versa I forgot what the screen says again when u get approved for a line was that just a glitch or what ? I ran his thing on two different POS and it literally said 999 Couldn’t give me a spending limit or anything submitted by /u/Interesting-Most-848 [link] [comments]

title. does that work? or naw submitted by /u/justdamascus [link] [comments]

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I placed an order for a MacBook Pro and AirPods Pro at 12 and it’s been almost 5 hours and my order still isn’t ready when I placed the ordered it said it would be ready within an hour which is why I placed it in the first place. This is actually ridiculous is this a normal occurrence ? submitted by /u/Malik0524 [link] [comments]

Please add more labor. Sales floor is drowning more than ever and customers don’t care to hear how short staffed we are. submitted by /u/smokingmansstalecig [link] [comments]

today i was working and i had a customer confirm his number on the pin pad and then it just shoots the screen into the edit mode without letting me go forward. didn’t let me press submit just kinda sat there. this happened to all our computers. and then when someone used their bestbuy card it would always say declined for every customers card. wack asf. finally fixed it by manually restarting each computer by ctrl alt delete-ing because they froze so bad. they need to update this shit badddd submitted by /u/Accomplished-Piece81 [link] [comments]

So I was told we can no longer directly contact stores. I was told to go the store to find out over the phone but i work until 10 pm. So I’m wondering if there’s going to be a midnight release for the game? submitted by /u/BravoV3 [link] [comments]

Ordered a headset for my gf and got the next day delivery. Says a shipt shopper showed up at the store and then immediately canceled. Cannot seem to change my order to a in store pickup and it has now not moved in several days, should i call the store? Or a corporate number? I dont care if I have to pick it up, i just want the damn thing already. Super annoying process. submitted by /u/OleSkippyJohannsen [link] [comments]

So I have a 65 inch Sony X950H that I bought in June of 2021. I bought a five year geek squad warranty with it. At first it was fine but after having it a little more then a year the software has gotten really slow. It will freeze up randomly and not work and then start working again. I love everything about the picture quality but the software is making me lose my mind. I have already tried everything to resolve this. Resetting it, clearing the cache, etc. I’ve done it all. Can anyone tell me if my warranty would cover this? Thank You. submitted by /u/fireman12402 [link] [comments]

Just some background, I was a MDC system designer that ultimately got (forcibly and did not want to be) transitioned into the designer role in C&D. I was wrapping up a consultation and my gm called me to let me know I was terminated. Didn’t have the decency to let me come in and tell me to my face. This company is fucking insane. submitted by /u/gornchai [link] [comments]

My roommate and I are planning to buy a small (5 cu ft) chest freezer. We're comfortable with setting the thing up ourselves, so we don't need professional installation. However, just delivery alone says that it will cost $70, whereas delivery and installation would be free? Is there some sort of potential hidden fees or otherwise that we're missing here? It seems odd that we'd have to pay more to have it only delivered, not installed. submitted by /u/CaerulusDramal [link] [comments]

Obviously we can’t share the price, but I love looking for some of the most outrageous employee discounts that I can find on our app. I know there’s a few of these posts on here, but most of those skus aren’t active anymore so please post some skus so I can add more items to my list of outrageous discounts lol. submitted by /u/Similar-Sun-1536 [link] [comments]

Hello, is it possible to trade 2 Samsung phones with the enhanced promotion towards one phone? i asked my manager but they are not sure and if i do the trade-in, they can not reverse it in case submitted by /u/Dramatic-Pipe4724 [link] [comments]

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Saw this line in the 2022 ESG Report: "In FY22, we initiated plans to electrify our Geek Squad fleet, with our first electric vehicles and EV chargers scheduled to arrive in FY23." Was searching to see if any articles had more detail about what that entails but I didn't find a thing (everything regarding the fleet was about the Prius C switch a number of years ago). Anyone know more about this? submitted by /u/bricem [link] [comments]

I've been thinking about getting a massage chair for the past few months and I originally wanted something simple. I saw this one is on sale today for $1000 from $2500 and I thought, is it worth it compared to the simple massage chairs? Is the quality decent for the massage chair or is it cheap like usual because it's Insignia? Sku - 6405497 submitted by /u/Flamesoffury30 [link] [comments]

Anybody know a workaround? Really annoying “improvement.” Hopefully it’s a bug not a feature but knowing BBY it’s a feature lol. submitted by /u/Gol_D_Frieza [link] [comments]

And if I’m hired as seasonal is there a chance they’d hire me full time after? submitted by /u/vapenaysh696969 [link] [comments]

I just remembered that one day when I was working front lanes, this lady came to return or exchange an air filter because she wasn’t sure how it worked and claimed something was off. I tell her I’ll do the return/exchange but I recommend heading over to PAC to get someone to find her a good product. Regardless, she asked how the air purifier worked so I scanned the box and explained it to her, based off the information given from the box. After a few seconds she went “you don’t seem to know what you’re talking about.” Oh boy. I tried my best to keep my cool so all I said “Oh, ok! Since I don’t know anything, the sales floor people would be able to help you out, as i mentioned before” People man. How would y’all respond to a comment like that? submitted by /u/radguitarist [link] [comments]

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So I was wondering with the new upgrade+ for MacBooks if that you can trade in an old MacBook apply it to the financing of the new MacBook. nowhere on the website says anything about this submitted by /u/MoneyMike0808 [link] [comments]

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How y’all feel on the self checkout feature ? I Personally hate it being “front door host” submitted by /u/Intrepid-Valuable796 [link] [comments]

Purchased a laptop but I'm not sure if I want to keep it, just want to make sure it would be returnable after trying it out a little. submitted by /u/fragrancethrow25 [link] [comments]

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So, anyone else think getting rid of the Covid pay is ridiculous or sad? I’m half and half about it, thankfully as a full timer if anything happens I do have the vacation time I can use, but at the same time Covid is still a thing and I do know people who have caught it. I know people abused the system, but there are those who did not. Maybe discontinue it after Holiday? Oh that’s right, we need all hands on deck. submitted by /u/Fantastic-Beach8101 [link] [comments]

while working on totes Supe: “WHY ISNT ANYONE IN THE DEPT WORKING?!” While helping a customer Supe:”WE GOT SO MANY TOTES WHY ISNT ANYONE WORKING ON THEM?!” Understaffed everywhere with barely any help at all fuck you corie and no incentive to work harder except for a fucking pizza party if lucky fuck off with this shit i need to line up a new job soon so i can quit this nightmare submitted by /u/niloc1987 [link] [comments]

Hey everyone. This month has been very stressful for me, I’m a Verizon VPL. And for whatever reason, every single activation I’ve done so far in our system for iPhones have had eSim issues. I have had to call Verizon more times than I could count. I wanted to know if anyone else has been having these issues and if anyone has any ideas what is happening? submitted by /u/Plus-Recording [link] [comments]

Hey guys so I’m looking at TV wall mount and they have one that’s an open box excellent. Does anyone have experience with Best Buy open box do you guys think it’s worth it? submitted by /u/Ag116797 [link] [comments]

Just as the title explains. I have a friend who accidentally put in the wrong email to the application. She was able to change it and have a manager send a reminder but it didn’t have the verification code inside of the text. Is there any way to get the verification code? submitted by /u/Elmachopacho123 [link] [comments]

I'm not sure what kind of sales rep is willing to lose a sale over not letting me do my own data transfer to the pixel 7 pro, but that's the kind I got today. I was ready to do a trade in for the phone, and he goes and states that the only way for me to be able to do the data transfer from my trade-in is if he did it, and would charge me $40 (unless I had everything backed up online which is not the same). I told him that was a deal breaker for me, as I can do that myself and save him and myself time, and putting a cable following some steps is not worth $40 for me, I get for someone else it might be, but not when I've done it many times already. He insisted that was the only way, and then I just walked away from the sale. Business wise this makes absolutely no sense to me. Was it just a bad rep? Can't think Best Buy thinks this is a good strategy or good customer service. submitted by /u/caballozongo [link] [comments]

Just started back after two years and seeing an error when trying to upgrade line to new 14 pro. Previously cust had ordered online and a wrong imei was involved and the phone was unable to work properly according to others over here. They reversed upgrade on account and I reversed pos transaction tonight before trying to upgrade again. Cust verified reversal on app. Have called multiple times and they haven’t been helpful at all. Any insight would be helpful. Don’t have any idea who our att rep is for district either submitted by /u/GH0STXIX [link] [comments]

Anyone know or understand how the Pixel 7 return is done if you never traded in or used the gift card? I returned everything but only got back $350 of the $659.50 charged on my card, the associate informed me it would show up later but nothing on the return receipt or online order implies this. submitted by /u/Mrkpoplover [link] [comments]

Trading in for the Pixel 7 pro. I have some gift cards and want to use them in addition to my cc for my initial full retail payment. Which payment method gets priority when you get the trade-in refund? submitted by /u/xkegsx [link] [comments]

Hey everyone! Have a quick question! I know Geek Squad does a delivery and install there is a guarantee on their service for x amount of days, how many days? And also if there are issues with the customer install and they want them to come back out to fix it how do we go about that? Thanks! submitted by /u/RegretLongjumping134 [link] [comments]

What are some of the most expensive SKUs you can find and what are some of the funniest SKUs you can find? submitted by /u/kiddmike287 [link] [comments]

Currently s22 unlock trade in promonisncrazy good, especially with activate today deal. Did bestbuy offer this pretty much every year? In other words, was it a case for s20, s21, etc? submitted by /u/leapingfro9 [link] [comments]

If I do an exchange does that restart the 15 day return policy on that item? Or do I have 15 days from the day I exchanged to return?? submitted by /u/No_Sentence_4732 [link] [comments]

I saw there is a 10% off coupon code floating around for CC holders until the end of the month. Can you ask a cashier enter it at the cash register in store or only online via the website? Wondering if I can sign up for a card in store to get the 10% rewards but also use the code to get 10% off and essentially double dip for a large purchase. submitted by /u/mikejc [link] [comments]

Purchased some ink for my brother. I got the wrong kind. He took it back to his local store same day to return it. He had the order number with him along with all of my info. He was the authorized pick up person. the boxes were not opened at all (although may have sustained some damage from the pick up tags, I don’t know for sure on that, but definitely unopened) . Store refused return and told him it was against policy to return ANY ink. On the website it says OPEN ink is not accepted. In my 4 years at cust service desk I always returned unopened boxes in return period. Am I wrong or is the store where he picked them up wrong? I just need to give him some direction and don’t want to send him to another store if it truly shouldn’t be returned. He’s super anxious and I don’t go back to work until Monday to check with my local people. He also lives half way across the country so I can’t do the return for him. submitted by /u/No-Entertainment1712 [link] [comments]

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Has anyone noticed that Magnolia Home Theater is just awful now? 10 years ago I went in there to buy a new AV receiver and the sales people working were very knowledgable and friendly. Now you go into Magnolia and nobody is around, and when you do find someone they barely grunt three words to all of your questions. It's like they literally DON'T want to sell you anything and just wish you'd go away. I ask to get a demo of a surround sound mode of a receiver, and it's like I'm about to pull out somebody's molar without any anesthetic! Just sad and BAD. submitted by /u/Bocephus8892 [link] [comments]

I have recently been Promoted to GSM! I was an ARA recently and I really want to kick butt in doing well! Does GSM get yearly bonuses like Supervisors/Managers? And how is that graded? Whats some tips you have to be successful? Thanks! submitted by /u/Tantan52 [link] [comments]

I’m trying to get some things for school but also not exactly looking to get another credit card when I already have 3 submitted by /u/billyboy69696 [link] [comments]

best laptop <1500 for office work. Work is basically running MS365. No special applications. Looking to use this for years. Should i just get MacBook? submitted by /u/_cansir [link] [comments]

I recently moved so I went from having PTO to having vacation and sick time. It's showing 63~ hours in TLC. I have approved time off in the first week of November. When it comes to vacation time, is that 63 hours AFTER the 40 hours I took off, or will it go down to 20 something once the first week of November rolls around? submitted by /u/Maximum-Invite-6182 [link] [comments]

Hi, I went to Best Buy today to trade in my phone. I got $500 credit (receipt says $100 GC + $400 coupon) that I can apply for the new one. The rep then said that they have the phone I want that's an open box item. The discount was quite significant so I agreed to purchase the open box. But then when the rep tried to check out, he can't apply the trade-in credit towards the open box. He called his manager to try to manually override the system but he still couldn't do it. The manager then explained that the trade-in value can only be applied to a brand new phone, not an open box. Is this a correct information? Thank you. submitted by /u/Girlygirliezz [link] [comments]

Did the online interview, got a email like 5 days after saying I have a in person interview on Wednesday. I went to it and the manager told me I did good and I should expect a call in a few days. Its been 9 days and I have not gotten a call. Heard of bad work experience, so idk how I should feel. submitted by /u/kacperrr29 [link] [comments]

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Can i access the employee store to buy a sweater on my phone ?? submitted by /u/Soft_Initiative8568 [link] [comments]

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Making a post to provide caution to all My Best Buy rewards members as my account has been hacked twice in the last 30 days and both times my rewards points have been cleared out fraudulently a thief purchasing Apple products in the East Coast (MD and NJ). Both times, the thief was able to call into phone support and have them change email address and get points issued while thief were in Best Buy stores and spend the rewards immediately. On the 2nd occurrence, my account has 2FA and security question, however, it doesn't matter as phone support will still make the changes and issue the reward, which allowed the thief to spend immediately. In this last occurrence, I just lost $1,120 in rewards banked and earned from my Best Buy credit card. What extremely sucks is that Best Buy support has said we aren't able to help you on this, which basically means I have lost out on $1,120. submitted by /u/kanchoruri [link] [comments]

When do they start? Just making sure my store isn’t taking advantage of me. submitted by /u/SneakGeek1337 [link] [comments]

I got an email to do a video interview for best buy and I was wonder to get hired at best buy do I need good knowledge of computers. I’m 16 and haven’t learned much about them I’m looking for a cashier position does this require knowledge of computers? submitted by /u/New_Seaworthiness324 [link] [comments]

We have a new 65" Samsung TV from BestBuy. There is a slight obstruction where the power cord connects with the TV such that our full motion Rocketfish horizonal brackets would be a little off-center if we were to install it to the TV without spacers (like 1.5 inches or so off center). Does anyone know if there are issues with installing a Rocketfish bracket slightly off centered to the tv? It is otherwise installed to the wall correctly (wall plate into the studs). submitted by /u/RulesRegs-n-Eggs [link] [comments]

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Hey everyone, Just wondering if a GSP functions as normal when it's gifted to someone else after an employee discount is applied. Everything will be paid for by me, but gifted to a family member - would the family member be able to make the claim should something happen? Thanks! submitted by /u/Canadian_Arcade [link] [comments]

I was wondering if I would be able to complete the trade-in in store versus shipping it back. Thank you for your time. submitted by /u/gucci_mcilroy [link] [comments]

Issue: I purchased a phone at a physical best buy and financed through Verizon. I then returned the phone the next day to that same best buy. At which time, I was refunded taxes and fees and paid the 45$ restocking fee. No problems at this point. 10 days goes by and the phone is still on my Verizon account and I am still being billed for it. I call Verizon and after some round and round they tell me I need to call best buy. I call best buy and they refuse to do anything other than resend me a copy of the return receipt. I call Verizon again and after some more round and round they open a case and get the receipt information and telling it should be resolved within 7-10 days. That was 8 days ago and there is no change on my account so I call Verizon again. Spend almost an hour on the phone with them and they say that there is NO record they can access that shows the device was returned. They then send me back to best buy with basically a "good luck". I have now been on the ...

I took my car in to Best Buy yesterday with a pair of speakers I wanted them to install in my front doors. I brought a pair of speakers, one for each door. When I got the car back, it sounded pretty good, but as time went on as I drove home, I thought the audio sounded slightly off, but I couldn’t put my finger on why. This morning, I set my fader to full front and then alternated the balance between full left and full right to isolate the individual front door speakers, and they sound noticeably different from one another. Here’s what I know so far: -The right speaker was definitely changed. When I brought it in, any bass caused it to make this awful rattling sound because it was blown. It no longer does that, so that one has certainly been replaced. -They have been inside the left door. The panel behind the interior door handle that hides one of the bolts to take off the door panel won’t stay in because they broke one of the plastic clips holding it in place, and the window switch p...

KB0203213 on Employee Resources Essentially you can do a 1 time permanent rollback to your previous date and get any lost PTO back. I think this is a good change. submitted by /u/kevp453 [link] [comments]

Hello all! I searched for this answer but everything I've seen is old and I know how policies change. I recently purchased a non-cellular Apple Watch SE from Best Buy. Since then I was finally able to locate an Apple Watch Series 8 through my carrier. I wanted to find out if there will be a restocking fee for returning the Apple Watch. I've been given conflicting answers of yes because it's been used and then no because it's not cellular so I'm confused. Thank you! submitted by /u/Astingel2016 [link] [comments]

hey y'all, i'd like to change the login request device as i got a new phone a while back. does anyone know where i can do that? i looked in the password reset portal, but that only lets you change the phone number submitted by /u/grilledcheesd [link] [comments]

Over the last several months it seems that my store gets flooded with open box appliances on our white goods shipment practically every week. Our neighboring stores don't get nearly as many & half of the open boxes we get have something wrong with them so we can't sell them & have to send them back to the service center. Any ideas why my store gets so many open boxes? On Today's shipment we got 13. submitted by /u/Music-Is-Life85 [link] [comments]

I was offered a job today at Bestbuy, went home did all the paperwork. I checked the candidate home 10 minutes later and my application went from Offer to Under review. is this something related to the background check or should i be concerned? submitted by /u/Legitimate-Map-3090 [link] [comments]

I ordered an item for pickup by buying it with cash at bestbuy. I have to travel and will be gone for weeks so I won't be able to pick up my order at bestbuy. Could I get another person to pick this up for me or can I get a cash refund when I come back? submitted by /u/Quirky-Goose2857 [link] [comments]

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Mine is “Sorry, it’s not working for some reason” submitted by /u/llSuperNova6ll [link] [comments]

Recently purchased an LG Oled C2 and still within the 14 day window, just wondering what would be the best option, total tech seems cheaper, also will total tech cover other purchase I bought at BB in the past? submitted by /u/heel_jair [link] [comments]

Is anyone else annoyed that as employees we don’t get discounts on the deductibles when we have total tech? I bought a Logitech combo touch case for my iPad Pro 11 inch last year. That’s when I bought total tech & I redeemed the protection plan today. The standard 2 yr GSP protection plan for the case is $35….as an employee you will have a general idea of how much we get it for. The deductible I paid today was $29 & there was no discount on the deductible. I’m starting to wonder if there’s any point having total tech as an employee 🤷🏻‍♀️ I end up spending more than I would have just for the stupid deductible compared to if I had just had the basic GSP. My total tech renewed less than a week ago & I’m tempted to just cancel it & get a refund. submitted by /u/Affectionate_Ad948 [link] [comments]

My current Samsung TV just got authorized for exchange under GSP. Looking at either 65” LG 80 QNED or Samsung Q80B QLED. Before anyone says it, I’m not a big fan of Sony TVs, please don’t try to recommend that instead. Thoughts between these two? submitted by /u/CryptographerOne3993 [link] [comments]

I’d like to purchase with my best buy card for the 5% submitted by /u/clearstripes33 [link] [comments]

Has anyone here had an issue with an ATT line being "parked"? I've had 2 phones that won't activate because of it. Att says to call our support and the bridge says to call the carrier 🥲 submitted by /u/smasic44 [link] [comments]

Are we in a cult? submitted by /u/Spaalone [link] [comments]

Hello, Today I picked up my order for a Pixel 7 in-store and traded in my Pixel 6, which had a trade-in value of $480. After picking it up, I received a confirmation email for the pickup and a refund e-mail from PayPal (which I used to pay for the phone) for $115 or so. I think that makes sense since $115 was the total amount I paid for the phone since I also used BestBuy gift cards for the purchase. However, I expected to get a refund of $480 + taxes. Does anyone know what might be going on? Thanks submitted by /u/pi-equals-three [link] [comments]

So basically I place orders online FOR SHIPPING and Best Buy takes it upon themselves to do the orders as like a same day delivery and every single time they deliver it to the wrong address Does anyone know who’s delivering or how I can avoid this? It’s very frustrating and as soon as I see that ‘awaiting pickup’ I know there’s gonna be an issue submitted by /u/hannnsolo [link] [comments]

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Recently returned a family members MacBook and just came to understand it was iCloud locked. I'm expecting geek squad can bypass that, correct? I don't want this to come up and damage my totaltech standing in the future. submitted by /u/pieSky99 [link] [comments]

I want to buy this from Best Buy since I was just given a BB gift card as a present. I also have TotalTech, and would love to have my phone covered by that too. But it looks like that color is sold out online. I was wondering if anyone had any intel as to when BB might restock it. submitted by /u/thenewaesthetic [link] [comments]

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My fiance bought me a 1TB Seagate Xbox Series X Expansion drive, and I needed the 1TB SSD to upgrade my PS5 (in other words she grabbed the wrong one). She doesn't have the receipt anymore and no bestbuy rewards/membership and paid in cash but I have not even opened it or anything , would they allow me to return it in exchange for the ssd for the ps5 and the remaining amount on a gift card? I tried calling my local stores but it just calls the call center and the stores themselves are apparently not taking calls... submitted by /u/twistedadrian [link] [comments]

I applied for the card but it said Citi needed more info. So I called the number they provided, entered my info, then it just says my application was cancelled and if I still needed one to reapply. Anyone know why it’s doing this? Does this mean I won’t get approved? submitted by /u/EuphoricAd6217 [link] [comments]

Dying Light 2 was on sale for half off so I figured I’d buy a copy. I paid an extra 6 bucks for “deliver tomorrow” option because why not. Upon opening the package I see that it’s the Dying Light 2 box but the game inside was something called “Rider Republic.” The game didn’t even play in my Series X which is when I noticed it was NOT Dying Light. Other discs did play btw. I am flabbergasted. How do I return this to the store without being accused of lying?? Did anyone else have this happen?? submitted by /u/Kid_FizX [link] [comments]

I'm a current BB employee and looking for a second job outside of the company. Does anyone know what phone number should be given for future employers to contact for employment verification? submitted by /u/russjnsn [link] [comments]

Hello everyone, just wanted to ask if anyone else in here has received this email too? The email address this was sent from is: BestBuyInfo@emailinfo.bestbuy.com submitted by /u/Vic024 [link] [comments]

I just received the pixel 7 pro and opted to trade in my iPhone. It's the first time I've used the trade in program at best buy and I had a few questions. My order confirmation in my account indicates I'll receive a trade in kit but my delivery email indicates I can print out a shipping label from my order details? The sites also indicates I have 5 days to ship but the email says I have 13? Is it possible to walk to perform the the trade-in in person although I had the phone delivered? submitted by /u/Swishwoosh [link] [comments]

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I want to compare the pay ranges between two jobs we offer at the company. Where can I find the pay range calculator? Everything moved after we went to WorkDay. Thanks for the help. submitted by /u/mastertinodog [link] [comments]

So after hearing about more corporate cuts, the C&D area being cut down again on top of the PTO snafu occuring; How do people feel about working here still or do you have plans to leave soon given what is occurring? submitted by /u/Concentrate_Little [link] [comments]

Decided to download the Workday app for quicker access, rather than going all the way through the Connect app. Says I have to talk to an admin for it. Is it something we aren't doing yet? submitted by /u/Tenletters10 [link] [comments]

I am a Sr. Consultant and everyone at my store from Consultant to Designer has received an email that we were overpaid in spiffs and that it would be deducted from our next paycheck. The issue is that Best Buy actually OWES all of us money in commission. Anyone else heard anything? submitted by /u/jbeltr26 [link] [comments]

I'm looking to buy something with my Best Buy Card (for rewards, since I also want to use my discount). I already have a balance on there for financing, and I've met my payments for this month (plus a little extra). If I add a standard credit balance and pay it off, will money be applied to the financing or the standard credit first? Thank you! submitted by /u/captaincheesecake178 [link] [comments]

As a Canadian close to the border, I pre-ordered a Pixel 7 at the closest border store in WA state and opted to also trade in my Pixel 6 because the TIV was good. I've seen reports now that there's no issue using a Canadian ID to pick up the phone, but to do the trade in they require a state issued or US ID. Question is, can I use my Nexus which is issued by the DHS as ID for trade in? Apparently, Canadian passport or driver's license is not valid. I also tried calling the store and got conflicting information. The issue seems to be that there is no way to input Canadian ID when doing the trade in as it doesn't accept it. submitted by /u/raversaurusrex [link] [comments]

As most BestBuy full time employees may know, there was important update regarding our PTO refresh day. As far as I know the refresh day for PTO changed from your full time hire date to your official hire date. But there was a important update was made but no one was informed months, weeks or days before that update was made. So I'm interested to know how many people lost there PTO hour because of miscommunication between company and their employees? As far I know many people in my store lost 26, 75, 120 hours of PTO because of update. IIs anything we can do for people that have lost or will lose their PTO hours? submitted by /u/Abject_Price6124 [link] [comments]

just wondering, are there any other options for 2FA besides text message for logins that require it? (teams, connect, workday, etc) if so, how do I enable them? submitted by /u/TheRealMe99 [link] [comments]

I just recently got a part time position for warehouse is there anything that is good know when first starting and does the employee discount start at the 30 day mark. submitted by /u/dannypandajerk [link] [comments]