Posts

Showing posts from April, 2023

Help cousin was scammed into applying for a credit card

Super short story of what happens but I need help for what to do next. Story: Cousin walked into a location went to buy a 200$ item. Employee came up and said they can help and eventually said “I can help you out and give you my special employee discount all you have to do is fill this form out” and told her to fill in credit card application but never mentioned it to her until she asked BUT he told her it wasn’t a credit card. So yep she applied and she’s only 18 doesn’t even have credit at all. So she was completely clueless and just went along because she didn’t think a corporation like Best Buy would do anything bad. Help: So now I’m helping her out. I was an employee at Best Buy previously and know this is completely wrong and should get him terminated but who knows where he got this strategy from. His location should get checked and his managers should also get a review for this as well but I do not know who to contact and when I tried calling the corporate number I wouldn’t...

How are you suppose to program ESLs for shipt?

When I attempt to program them using any type of bin it won’t allow us to stage shipt deliveries… submitted by /u/User83829362 [link] [comments]

C&D Severance

Has anyone from the recent c&d snap gotten their severance package yet? I got an email a week and a half ago stating we would get it mailed. Should we be expecting it some time this week? submitted by /u/1of1- [link] [comments]

Wish Insignia (Best Buy) would release a follow-up. Love this smart speaker!

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submitted by /u/jhdezjr [link] [comments]

I need help finding a laptop.

Hello, I recently acquired 1860 store credit points from returning an irreparable laptop and wanted to ask if anyone knew what would be a good purchase next. I wouldn't mind if it were a gaming laptop or maybe even a desktop, but recently my focus has been on something like a powerful workstation. I live in Canada Ontario, but if more detail is required please comment and I'll reply and make an edit. Thank you. submitted by /u/Zealousideal_Donut17 [link] [comments]

Drop your best TotalTech / BP selling tips or strategies

for the struggling homies and the homies trying to be even better submitted by /u/SuicidalTendies [link] [comments]

Has anyone has this weird message when activating! #BBYM

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submitted by /u/This_Onion_4905 [link] [comments]

has anyone else gotten this weird message during activation summary page? 😅 #BBYM

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submitted by /u/chanelgeee [link] [comments]

Why does best buy keep canceling my order

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whenever I keep buying this meta quest gift card it keeps letting me order it but then about 10 minutes after the purchase it will say it was canceled because i didnt " verify my info"? please help what do i do. https://preview.redd.it/839evjmgwvwa1.png?width=652&format=png&auto=webp&s=09c0d11918125679a5f48df843888a9ac60f2315 submitted by /u/mydadleftwheniwas-1 [link] [comments]

Poor appliance installers

I bought a new washer & dryer from BB with delivery and installations couple of weeks ago. The delivery guys weren’t the greatest, and you could tell they were in a rush to leave. When they were done, everything was working so I let it go. This weekend I needed to move the washer and dryer to get behind them. That’s when I started finding issues with their install. The dryer was a steam model, so there was a Y splitter installed so the cold could run to both appliance. They had hooked the cold lines to both the hot and cold inputs on the washer, and the hot water hose to the dryer. They had installed the dryer cord without installing the strain relief, so the 4 wires were rubbing against the rough metal where the cord goes into the dryer. That’s a hazard just waiting to happen. My dryer outlet is a 4 prong. When I took the panel off, I found they had connected both the neutral wire from the dryer and the ground wire from the cord to the ground screw on the dryer. The dryer work...

BestBuy marketplace sellers

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I was checking through BestBuy games list and my jaw literally dropped. I mean this is a blatant scam. Am I wrong here? am I missing something? am I blind? because it seems to me BestBuy doesn't monitor the marketplace sellers. there is no way its a sale when its $40 off and still $70 more than the original price. 90% of the marketplace sellers I'm seeing are selling games claiming to be on sale when they are more than the original price. so am I missing something? is this not a scam from third party sellers? I'm genuinely curious if I'm just missing something. https://preview.redd.it/9xowxzmqaqwa1.png?width=1239&format=png&auto=webp&s=1fc572f47cfdbcd4c2374d5ac56088ab6e4bcc8a submitted by /u/_XpGaming_ [link] [comments]

What pronunciations have you heard the for the brand Hisense?

I'll go first. Hennessey submitted by /u/everybody_does_it [link] [comments]

Sent my laptop top in for repair from water damage, haven't got an update yet but notice this when look at my service number. What does this mean?

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submitted by /u/Vash1306 [link] [comments]

Alright, post the pronunciations of Lenovo that you’ve heard.

I’ll start… Levivo submitted by /u/coolzzzzzz [link] [comments]

Pre-order question about video games

Hey everyone, so I preordered Jedi survivor at Best Buy but got lucky and ended up picking it up at a mom and pop shop a few days earlier than street date. Unfortunately that copy didn’t come with the pre order bonus so I was wondering if I could pick my copy up, redeem the pre order bonus and then return the game still sealed and get a full refund? submitted by /u/RIPMrMufasi [link] [comments]

Breeze and my tools

My tools, workstation everything they changed is a piece of crap, I’ll stick with 90s breeze because all these changes and as advanced technology is there’s issues like we are trying to land people on the moon submitted by /u/Low_Activity9067 [link] [comments]

buying refurbished imac?

I’m thinking about buying a refurbished iMac from best buy. If something goes wrong with it, because it refurbished, will best buy go about replacing it? Or is it just a lost-cause? Or will I have to contact apple? submitted by /u/kitkatfrap [link] [comments]

Why do we use shipt?

Curious ,as most my orders even non same day orders all get set to be delivered by shipt. Have yet to have one not get cancelled. submitted by /u/Kuromaplematt [link] [comments]

Best Buy Job Application

So I completed my video interview on the 24th and I am still waiting for them to call me back for an interview. How long will it take? submitted by /u/Used_Warning_2162 [link] [comments]

Being told I can’t price match a previous date prices.

Little context about myself is that I work a lot. So I’m never home and I live on site. So I bought a PC for 299.99. I just came home today and I was talking to a friend who told me I shoulda waited because they slashed the price on April 20th 259.99 but I didn’t receive the delivery until April 21. I checked the current webpage price and it’s back to 299.99. So I go to web.archive.com to check the page on April 20th and lo and behold it’s 259.99. I call Best Buy up and they refuse to match the price because they say it’s gotta be based off the current price of the item on the webpage….. kind of frustrating. Is there anything I can do? submitted by /u/OkConcert4923 [link] [comments]

When do we get glint surveys?

I saw someone post about them last week and everyone had different answers about where to find them. Is it a different date for every store or something? I’m not seeing anything about them in work day or connect submitted by /u/PawPatrol173 [link] [comments]

Anyone know a part number for the stickers

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submitted by /u/voltmay [link] [comments]

Pathetic Treatment by BestBuy

Roadie person dumps package nowhere near delivery point and takes photo which BBY says is legit. Parcel missing. After many calls and chats BBY agrees to replace, but says Roadie says delivered email saying contact 5-0. Call Roadie yourself. Call again, after investing 5 hours chasing and investigating myself, and just want refund. Dont want anything to do with BBY. Customer rep argrees but 15 mins later said Roadie says delivered and to contact 5-0. Well FU BBY. This is the catalyst for the MN AG coming after you and see you on CNBC, YouTube and everywhere else were I can tank brand loyalty is there any. submitted by /u/HFSGV [link] [comments]

Does this mean it got shipped?

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I’m confused… The order is still in progress but I got shipment infos… Does this mean it’s getting shipped? And how come my payment is still pending? submitted by /u/Sea_Intention_6973 [link] [comments]

What to buy Store Credit

Hi, I’m returning items outside the return window and the store is willing to issue store credit but not a refund. It’s about $2000 and I’m looking for suggestions on something at that price to purchase with my store credit to be able to resell fairly quickly for a hundred or $200 less than retail. Just looking for ideas since the store won’t do a refund to my card. Thanks! submitted by /u/Alternative-Ant9333 [link] [comments]

Didn't know the new Resident Evil supported such a mode!

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submitted by /u/nikekid2016 [link] [comments]

CS2

I’ve been offered a position as a CS2 (currently a CS1) what exactly does a cs2 do and is it worth the promotion? submitted by /u/bestsquadgeekbuy [link] [comments]

Best work shoes?

I work full time product flow, what are the best shoes you guys have had? submitted by /u/EnvironmentalFroyo37 [link] [comments]

Unlocked phone activate now deal

I’m looking to buy a Galaxy S23 Ultra, and on Best Buy it is $300 off if I activate now. I’m fine with doing this, but if I pick an unlocked phone and then activate now, is T-Mobile going to install all of their bloat onto the phone? I want my phone to be fully unlocked as if I bought it from Samsung directly so that I don’t get the T-Mobile splash screen and stuff. If I choose the Unlocked option at Best Buy, then choose Activate Now, will I get a completely factory unlocked phone or will it end up being an ‘unlocked’ T-Mobile phone that still has the bloatware? submitted by /u/XC3LL1UM [link] [comments]

Official Policy for Showing Open-Box Computers?

I'm pretty sure that most stores, including mine, have their open box computers re-sealed with the "Inspected By BestBuy" tape. When I'm with a nice customer, I'll generally cut the tape and show them the laptop if they want to see it and if they don't give any bad vibes. But if they're being rude or annoying, I just tell them that we can't open any sealed product. I just want to know, what is the official policy for this? Are we allowed to show open box items, or are we not supposed to do that? submitted by /u/MrFastFox666 [link] [comments]

Oura Accom?

You guys think we might get one? I know we just got them and I find it interesting, wasn't sure if you guys think it might happen. submitted by /u/Tenletters10 [link] [comments]

Found this gem today

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submitted by /u/EnvironmentalFroyo37 [link] [comments]

Employee discount in Canada?

Real quick, I'm passing by Canada soon for a friend but I was wondering could I use my employee discount in Canada. I'm originally from Maryland submitted by /u/GPepper0192 [link] [comments]

oma Issue

Order for an open box tv for pickup that was purchased with a lease but was no picked. However customer does have the item. submitted by /u/aleeeemew [link] [comments]

PSA - I logged into my Best Buy CC account to make a payment and someone else's bank info is in there. Might want to check your own account...

I didn't realize it until I got the confirmation email that my auto-payment was made. Someone else's name was on the payment receipt email, but the last 4 of the card were correct. I then logged in to take a look. There was a different checking and routing account number listed in my banking profile, as well as a glitch stating all my previous payments on the card came from this other account. I canceled the payment once I noticed something was off. I confirmed my previous payments came from my own checking account, but I've definitely lost trust in Best Buy / Citi's online banking. Might want to check your online account info to make sure nothing looks off. If I was able to make a payment using a stranger's account info, I worry my own might be swimming around on someone else's account as well. Hopefully this isn't wide spread. I've tried calling and talking to someone at their help center three times. Today the supervisor was the most helpful, they ...

does wikihow ever mention best buy?

submitted by /u/loweslover [link] [comments]

Is it still worth it to apply to BestBuy?

I've been thinking of applying to BestBuy and possibly Geek Squad but I've seen people talking about the layoffs and how BestBuy is going downhill and such. So, this is making me question if I want to apply now. Is it worth it? submitted by /u/SerpentBlaze [link] [comments]

I’m doing my Talview interview today, any tips would be much appreciated

What are some of the questions I can expect to answer? Anything I should avoid saying during the interview? Or anything I should mention? submitted by /u/Interesting-Stuff-70 [link] [comments]

Tears of the Kingdom midnight release event?

I know GameStop use to do this and Best Buy for some games, but does anyone know if Best Buy will do a midnight release for the new Zelda game? submitted by /u/inoahguy98 [link] [comments]

New BBY

I’m new to the BBY team, did about two weeks realized the job wasn’t for me. Got orientation done, co-workers are chill, the bosses are cool too, and did my first week by myself. I think I did okay? Did 10 total “memberships” 6 BP’d and 4 TT’s, plus decent revenue about 4 of the days by myself over 1000 in revenue all days above 800 in revenue. However, the pressure to do numbers I never realized and it’s not for me. I was able to get a better opportunity. When you quit you just talk to hiring manager and ask for your money for the orientation and hours clocked in correct? Any info would be great and once again apologize for this question if it’s been already been asked. Thanks submitted by /u/Googlethatth0t [link] [comments]

Curbside Going Away?

I spent so much at Best Buy the past couple years due to the curbside. So many impulse purchases. I could click in the app, go pick it up (usually well within a hour), and have whatever I wanted. It really took a barrier away and made me do a lot more shopping. So much easier too, no whipping out ID cards, etc. However, in the past month or so, only very high value or physically large items seem to be eligible. I wonder why they made this change? I guess I'll be doing shipping now. I feel like this change along with things like the points change will slowly run some folks off. This is actually a much bigger deal to me than the points program going away though. I loved my curbside. submitted by /u/sweeden33 [link] [comments]

Corrie…

Roses are red, violets are blue. You are a terrible ceo and your face looks like poo. Sincerely, Employees submitted by /u/player101bby [link] [comments]

Part numbers

Anyone know the part number for base decks? Or the small white security glass cages? Also, what’s the best way to search for something? Please help I’m new to the warehouse. submitted by /u/Nice-Ranger-6153 [link] [comments]

Severance Terms

Can anyone share what the severance Terms were for the recent C&D layoffs. I'm pretty much expecting to be part of the next wave of layoffs and kinda want an idea of what I would be looking at. submitted by /u/sethhikari [link] [comments]

Parts order question

Does anyone know where we order the geek squad cards? The ones where you write the appointment time etc? submitted by /u/JasonSpade [link] [comments]

Hard to apply at Best Buy

Hi there I've been trying to apply for awhile. I've done so many video interviews as well Even went down where I'm at to talk to the managers twice. To show how interested iam No response and recently I'm not getting any links for video interviews Idk why submitted by /u/RiseAgain00 [link] [comments]

Sony wh-1000xm5 discount?

Hey I wanted to know if best buy employees get any employee discounts on the Sony wh-1000xm5 or similar headphones. Thank you!! submitted by /u/jazzzaz [link] [comments]

Thoughts on managers who have their favorites?

My manager does not speak to me on a casual level and avoids my department if I'm the only one there. He only talks to me if it's something regarding goals or when I make a good sale. However, I do see him giddy and mingling with others so much to a point where I want to joke 'I sprayed my [manager's name] repellent on today' to others. I do my work, follow the rules, and keep things professional. I like goofing off at work with others but I know how to balance that very well. I guess I'm simply not one of his favorites. submitted by /u/radguitarist [link] [comments]

I hate the Best Buy marketplace so fucking much. Clients are confused. We’re getting yelled at. Items are always broken and we need to send it back for people.

I don’t know if that’s just a BestBuy Canada thing but we have these marketplace sellers on the website and I feel like it’s not disclosed precisely enough. Clients are always confused trying to do their return, or trying to get us to price match “what they saw on the website” Just overall annoying. And what they send is like always broken. Makes me mad for the clients. And also some of the clients get mad at us like “well if I had known I wouldn’t have purchased” and other stuff and I’m there like yeah I know but that’s not my fault now is it. View Poll submitted by /u/MoonSt0n3_Gabrielle [link] [comments]

How is Geek Squad interview conducted?

Forgive me if this is a naïve question, but I’ve never had a video interview before. I applied for a GS position and was sent a link to do a video interview. Is there a specific time I need to do it? Is it done by someone I would be working with? What kind of questions am I in for? Any info is appreciated Also as a side note - what would my chances be to get hired as someone who’s knowledgeable about computers but has no formal training/certs. Thanks! submitted by /u/ElBlancoServiette [link] [comments]

Checking leads

Anyone know how to check leads you made and revenue you got out of them? submitted by /u/Wolvy04 [link] [comments]

Friendly reminder…

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submitted by /u/browsin4fun [link] [comments]

Best Buy Membership Cancelation Fee

Hey there folks! Ive been dealing with the Best Buy help as Im trying to cancel my membership. The Technician in my chat has said it will cost $253 to cancel? I was not told that when it was basically forced on me by my sales guy. Is there any way out of this? Am I stuck paying for this service? Edit: I bought a laptop one month ago, got signed up for the membership and havent been back since or asked for any services. submitted by /u/Aqualad4 [link] [comments]

Brooks running shoes affiliate program

Title pretty much explains it. I remember there used to be a deal in learning network for brooks shoes to get them at a more affordable price. I have also been told to try expert voice to try and partner up with brands to get deals and discounts on products. Can’t seem to figure it out though. Does anyone know if Best Buy still offers anything currently? Or is it a wait and see till they add something back in Learning Network. If there’s something on HR portal as well please let me know. submitted by /u/Ass_etProtection [link] [comments]

Question about delivery

Whenever I choose Same day delivery from Best Buy they use Shipt to deliver the order and the order almost always ends up missing even though it gets marked as delivered. So I wanted to know if I choose Next day delivery instead of Same day delivery will my order still be delivered through Shipt? submitted by /u/canefeur [link] [comments]

how i deal with da heat at work

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submitted by /u/innocenti_ [link] [comments]

New license plate labels, printer doesn’t recognize it. Any one else have that issue?

submitted by /u/theblackpearl007 [link] [comments]

Discord

Can anyone help me out&tell me what the "link" is for the best buy discord server plz? submitted by /u/Jonzie062620 [link] [comments]

Will Geek Squad honor AppleCare if I purchase my Air Pods 2 Pro from Amazon instead of Best Buy?

submitted by /u/Throwaway18258 [link] [comments]

Apparently we have unlocked iPhones now???

Apparently everything we have that’s before 14 can come in Unlocked status now. I highly recommend checking with your mobile department to see if this applies to your store. submitted by /u/BrinkyP [link] [comments]

Trouble Shoot

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I put up new monitors and two of them say this? The HDMI’s run just fine on the other monitors but on these two they just say this. SKUs are 6529220 and 6453111. submitted by /u/AsuraGreed [link] [comments]

Why?

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Why? Just why? Lol submitted by /u/JonSneau [link] [comments]

Movie returns by mail

so the question is pretty simple, if i chose to return a recently bought 4k disc that i opened, thru the UPS option on the website, would i get my refund? i know the in person store is strict about this policy but what about the mail option? submitted by /u/nolanscamera [link] [comments]

Imputed Income?

I was looking at my paycheck and saw a section that said “Imputed Income employee discount? What does that mean ? I did purchase a new tv with GSP this past pay period. submitted by /u/Ok-Maintenance-7789 [link] [comments]

Who else is a dedicated "host"?

Does your store even have one? What other responsibilities beyond greeting and queuing had your host been assigned? Apparently, the post is supposed to be filled by leadership, but I'm just an advisor and have been doing only host for a long time. It seems a lot of people hate doing it, and it's certainly thankless. No recognition, no accolades, no metrics involved. In not complaining, though. I really do enjoy it and I'm good at what I do. I've even added a few other things to the role that other people weren't doing but needed to be done. submitted by /u/RedEyesBDragon0 [link] [comments]

What if my tv comes and I’m still at work?

I didn’t know it was a in-home delivery until after I paid for the lg c2 55”. My brother will be home and sometimes I won’t hear my phone go off when the package delivers. Will they just leave it outside so when I do check my phone I could tell my brother it’s here? They didn’t have any weekend deliveries. submitted by /u/Luciferishere86 [link] [comments]

Would Best Buy's 2 year Accidental Geek Squad Replacement plan cover my gaming headset from breaking?

Long story short I bought the SteelSeries Artis Pro's about 2 years ago with the GameDac. It was about $250 total. A week ago my earcup had snapped from the hinge of the headphones. I didn't know at the time but these headphones are notorious for this. The thing is I REALLY liked these headphones while I had them. I'm looking to see if I buy another pair (they're about $131 right now on Best Buy's website) and a 2 year Accidental Geek Squad Replacement for $29.99 if this would keep me covered in case my new pair breaks again. submitted by /u/bright-bright-fox [link] [comments]

Is it common to put a sticker right over the cover art of collectibles boxes? Really wanted to display the box as well since there's a window behind this panel.

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Used alcohol and a dull blade but I wasn't able to fully remove all residue and ended up putting a blemish in the box... Call center said "no problem, just bring it in for an exchange," implying they had stock at my local store so I went but they actually are out of stock so now my options are refund or keep this one. I know I'm being very nitpicky as a customer but please stop ruining merchandise before I even order it...the box is part of the product sometimes and now I've feel I've wasted a little money and time on this. submitted by /u/RuSsYjO [link] [comments]

Customer Service Representative tasks?

I used to work in CS, and I remember being tracked for GSP and phone number attachments- I’m looking to reapply and I know for a fact that these two metrics had a specific name and percentage that we had to meet- does anyone know what these are called and what the percentages are? I know they vary by store, but I am hoping to add this to my resume and just need some insight submitted by /u/Such-Resolution2038 [link] [comments]

Can I apply to BestBuy without using a resume?

I'm working on applying and it's giving me the option to either upload a resume/CV or "Use my profile". I can put together a resume but I'd rather not lol Any suggestions? submitted by /u/GreenyMcWeenie [link] [comments]

CES training event

Any other DI vpls excited about going out to ces in SanDiego in June, just registered today , looks like its going to be one hell of a trip submitted by /u/Aggressive-Thing5737 [link] [comments]

Layoff Questions to those affected

Trying to gauge where everyone who was affected by this is from. There are multiple job postings nationwide and I want to cross reference. If you were affected by these layoffs, select the region that you are from below! PLEASE SPREAD THIS TO ANYONE YOU KNOW THAT WAS AFFECTED AND DOES NOT VISIT THIS SUBREDDIT View Poll submitted by /u/Jahmez623 [link] [comments]

Yes, automatically connect me to the fridge wifi — I want that crispy cold ass internet

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submitted by /u/jshrimpers [link] [comments]

Why is someone trying to hack my bestbuy account?

What is the benefit of someone getting my bestbuy account? I keep getting emails of someone trying to reset my password over and over. It is somewhat annoying. submitted by /u/Stofzik [link] [comments]

Layoff Questions to those affected

This is going to be the first of a few. I had a decent amount of responses on my last poll. I know this may be an awkward line of questioning but I want to gauge the level of employee that Best Buy has parted with. If you feel it’s necessary you can also tell me how long you worked for the company and your role. I would say consider your performance within your own district or micro-market, but if you know how you stacked up company wide that is fine too. If you know anyone who could respond to this that is not on the subreddit, please let them know about it!! View Poll submitted by /u/Jahmez623 [link] [comments]

Throwback

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Throwbacks submitted by /u/Trick-Song-6385 [link] [comments]

Achievers

I’m in a top ten store and I’ll be meeting Cory Berrie for some dinner (I’ve been told), what would you say if given the opportunity to say anything? I’m planning to leave the company soon so it I intend to be very honest. submitted by /u/According-Half1103 [link] [comments]

MyBestBuy credit card connection to Samsung Wallet

I'm attempting to connect my new Best Buy Visa (Citi) credit card to Samsung Wallet/Pay, but it seems the card is not supported on the Samsung Pay platform. Is this correct? Seems strange a tech company that deals in Samsung and Apple products wouldn't have credit card connectivity unless I'm doing something wrong. submitted by /u/Domesin [link] [comments]

Employee Question about Rewards/Membership Account

Hi all. I am trying to get the name on my rewards account changed because I have legally changed my first name, and the person I spoke to had to go ask somebody, and then came back and told me to create a new account with my new information and call back to have the accounts merged. I have Total Tech and protection plans on everything I buy basically, and I just wanted to ask here if that advice sounds correct and if it's likely that this is going to mess with my protection plans/membership at all. That seems like a weird solution to me, so I just want to know if anyone has any more information or has changed the name on their membership themselves. Edited to add: I work for Best Buy, I did call the number, was transferred to a team who supposedly does this, and was told to create a new account and merge them. That doesn't sound correct or necessary, so I'm trying to check with anyone who has done this as an employee or who does this in their job. submitted by /u/n...

10% back in rewards promo

I priced matched via chat support for an 55in with LG C2 for store pickup. For Best Buy Credit card appreciation month, it gave a 10% back in rewards using the card. I selected stand credit as that’s the only way to earn rewards. Will the that promo auto apply to the order or not. The terms state online orders it auto applies to. But for in store purchases I need to scan a barcode. On the website, it says store order. submitted by /u/DragoonMS2278 [link] [comments]

Did Anyone Else’s Revenue Just Nose Dive in the Last Month or so?

I’ve been working at, what I’ve been told is, a large very high volume, high revenue store for about 6 now. We used to consistently beat our revenue budget by 10-15 percent. Then all of a sudden our revenue just tanked. There was no gradual decline, just a massive drop to like 80 percent. I’m curious if anyone else has experienced this. The general consensus at the store is that it’s just the economy being bad, but inflation has been out of wack for months, and we just starting tanking a couple of weeks ago. submitted by /u/anarchisturtle [link] [comments]

To all who have been let go

Hey everyone. Former Best Buy employee. I worked for Best Buy for 5 years. I was part of the original 2020 layoff. I was offered a spot on phones and moved up to level 2 very fast as they needed people. I left Best Buy last summer because the job on phones is not easy. You have little support or direction. If you are looking to stay with Best Buy i recommend phones. It keeps your tenure so you keep your benefits. I can tell you now there are days, weeks even that I regret leaving. Simply for the PTO. No where else has time off like Best Buy. And coming from 200 hours of pto is hard to cut down to 80. I work for spectrum now and my job is much easier. I like my job. But I miss the time off. I got about 80-100 hours of time off at spectrum in January and it’s already spent. My advice. If you plan to go somewhere else….do the research. LOA from Best Buy is unmatched anywhere else. I should know. I used it a few months before leaving for mental stress and all I needed was my doctor to sig...

Recycling question

Was wondering if Best Buy accepts old walkman style cassette players for recycling. I was trying to fix one of my old ones and must have broken something with the electronics when I took it apart to change the belt. submitted by /u/Costellr [link] [comments]

i’m kinda panicking because I started working there and I called out sick today after working there for 2 months now.

i’ve been working here for 2 months as part time, and last weekend I called out because I had school work I HAD to get done, and this morning I woke up sick and called (no answer) and then thought to text my manager and tell him why I didn’t come in today. i’m really worried I might be seen as irresponsible now, and I don’t know what to do because i’m freaking out on top of being sick. submitted by /u/TemporaryNext7553 [link] [comments]

Sales people, how many TTs and Apps do you guys average a day?

I'm just curious, I usually get 1 of each or just 1 a day, but I only started two weeks ago submitted by /u/HumanConditionGuy [link] [comments]

The first 10 ppl.through the doors at 10 am

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submitted by /u/Jonzie062620 [link] [comments]

Will the hiring freeze end soon?

Read about all the C&D cuts and I find it unfortunate that a lot of people got laid off. However I'm wondering how this will affect my application for Sales associate. I applied in March and had my interview on the 30th, then a week later the hiring manager told me there was a hiring freeze. Now they these cuts have been done do you think I will get an update on the application? It still says Under Review. I've noticed that another location close to me has opened up applications. However at the location that I applied at has closed applications. submitted by /u/kylepg05 [link] [comments]

IJOS Down?

Anyone having issues accessing IJOS? Every time I try on the connect app it just crashes. I tried earlier on a store PC and I get an error message. submitted by /u/Ok-Maintenance-7789 [link] [comments]

Apple Mobility

The store's GSM just told me that I was selected to move from an advisor role to the Apple Mobility Specialist. What does that entail ? Do job responsibilities change ? submitted by /u/salesadvisor [link] [comments]

Potential Spotlight Shining

I was affected by this recent round of “layoffs” from this restructure. I was a leader prior to C&D and became a consultant then a senior. From my perspective the entire C&D problem is from lack of forward thinking business practices from corporate. This program was launched much earlier than anticipated with little planning or consideration. These layoffs are affecting long tenured employees, top performers, families and friends. It’s not fair. I believe the average consumer shopping at Best Buy deserves to know our side of it so they can make the decision to shop here or not. Would anyone want to join me in voicing our side? submitted by /u/Motor_One_4194 [link] [comments]

Retail layoffs: Best Buy joins

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submitted by /u/as_leep_1 [link] [comments]

Leaving Best Buy, drop some leaving SKU’s please 🥺

Finally escaping, what do I grab before I go?? submitted by /u/x7FPS [link] [comments]

See ya, Store 36 ✌️

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submitted by /u/tristendo197 [link] [comments]

Order stuck in " Preparing for pickup today" for days now. Should I call the store?

submitted by /u/SexyGirlsRock [link] [comments]

When does Best Buy charge for a physical pre-order that you pick up on release?

I got hit with the temp charge itself for the Zelda OLED Switch and it rolled off back into my bank of course. But since it's a physical pickup on release day (April 28th) when do you actually get charged for those? I know how it works for SHIPPING products but never really did a physical pickup like this. ​ Thanks! submitted by /u/Ikarostv [link] [comments]

Anybody still around

Is anyone left from c&d submitted by /u/Professional-Run6533 [link] [comments]

Missing the old GS culture

Had a conversation with one of my managers today, I’ve been a PC-DA for about 9 years now, I’ve seen the field go through a lot of changes, but I just casually asked, “so when do you think a DFM role will open up for xx location?” And his response was “well the first issue is that you need to start calling it Assistant Manager, the DFM role is dead”. But it’s like damn, Assistant Manager? That is so retail, might as well be working at Walmart, we drive these fancy cars, still use agent double agent etc, wear badges, but the culture I used to know is just slowly disappearing. Sorry, just wanted to vent a little bit submitted by /u/androliv1 [link] [comments]

Anyone else have management breathing down your neck?

When you are underperforming in pitching tt or bp or getting a basket over a certain amount? Even though you are pitching like crazy even over the smallest crap that customers are trying to buy? Somehow its still your fault that you are not borderline about to beat the customers into submitting to getting a credit card or a $200 yearly subscription in this day of recession and inflation yup we are totally in the wrong….fml submitted by /u/niloc1987 [link] [comments]

Is this something to bring up? To management or hr or just keep my mouth shut.

(Employee name removed for privacy) is constantly being a jerk to me and customers, For example I was helping (name) with a semi complex order. (Name) asks me if I’m available I said not really right now I’m in the middle of showing (name) how to fix this and he goes I don’t give a fuck what you’re doing go help this lady. He also said to a customer to go find it your self. He Has ABSOLUTELY no Respect for anyone. Someone to needs to speak to him about this because I won’t be spoken to like I’m a pile of garbage, or treat other employees like that. It’s not ok! submitted by /u/Neither-Reaction2407 [link] [comments]

Random oma Question?

I know that’s there’s the access request portal but I don’t know if I can be granted this. Is I possible to be granted force completes as a non-management person? submitted by /u/Neither-Reaction2407 [link] [comments]

Trading in unlisted unlocked phone for store credit?

Will they take my iphone? website says they only take t mobile sprint or verizon, my phone was us cellular before i paid it off and now it’s unlocked. I only wanted to use best buy over Apple because macbooks are on sale submitted by /u/515pack [link] [comments]

Returning and Repurchasing

I got approved for a Best Buy Credit Card a few days ago and the card is supposedly in transit to me. This morning a hot item got restocked and since this thing sells out quick, I purchased with a normal credit card. My pickup date is next tuesday and I'm hoping to receive the credit card and activate it before then. I would love to take advantage of the 10% rewards and 10% coupon. What do you think my chances are that the store would let me return the item at the time of pickup and rebuy with the best buy credit card? submitted by /u/Prim5493 [link] [comments]

Hey so what’s up with C&D? 👀 asking for a friend.

submitted by /u/Not_A_Real_Boy69 [link] [comments]

Tears of the Kingdom Preorder

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Can anyone tell me if I should truly expect this to arrive on release date? Sounds silly, but I'm trying to plan whether or not to use a vacation day to play it all day when it arrives 😂 submitted by /u/Shinygyarados91 [link] [comments]

I’m sure he was a peach

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submitted by /u/TLaden42 [link] [comments]

Can I still return my item?

I recently purchased a new gr*phics card at my local Best Buy only to find out that it is simply too large to fit into my computer's tower. Am I able to return this, despite being opened? Unfortunately I misplaced the small rubber covers that cover the "teeth" of the card, but everything else is in brand new condition. submitted by /u/ninjafrombtd6 [link] [comments]

Gift card music player thing?

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Idk what it is, but when the customer said they didn’t want it anymore I had to have it 😭 if anyone could tell me what it is and how old it is that would be great lol submitted by /u/ricedelight [link] [comments]

Will Best Buy flag/suspend my Total Tech account if I make too many laptop returns in a short period of time? I've had a pretty weird past few weeks lol

Last month I was on the hunt for a new laptop and spotted a Dell XPS open box at my local Best Buy, and purchased it impulsively as I was afraid someone else would scoop it up if I didn't. A week after that I spotted an open box 14" MacBook M2 pro and got that too, and figured I would return whichever one I didn't like. I quickly decided I preferred the MacBook and returned the Dell. Then, long story short, there were issues with the open box m2 Pro's apple care license because it was rung up under the wrong account and didn't have my total tech membership applied, so I had to bring it back in and do an exchange (somehow my account got merged with my dad's as we have the same name). I kept the same laptop, but they had to ring it up as a return/purchase with a new SKU to get the apple care transferred over to my account. When I view my purchase history it looks like i returned one and bought another, even though it was the same device. Immediately after that...

PSA: POS not auto filling Salesperson Capture for Mobile Activations

I have done multiple activations today and my intra-day shows 1. I found out on my last activation, that my employee ID was not being captured by POS from CoreBlue. I added it manually. We are losing out on activation bonuses because of an error. Make sure to add your numbers. submitted by /u/goldengraaam [link] [comments]

Price match (appliances)

Howdy, Was at sam's club yesterday and saw an LG washer and dryer for $599 each. Sam's doesn't offer installation or anything and I don't have a big enough vehicle to take them, so I figured I'd go to best buy. Chatted online and called and they confirmed they would price match sam's club if I went to the store. Price in my local best buy Washer $1049 Dryer: $1049 Price at sam's club a mile away Washer $599 Dryer: $599 So I go into best guy, and wait to speak with the appliance guy. He's super nice and pulls up the item, and says they can call the local sam's club to price match and confirm price and stock in the store. Awesome I tell him how much it is and he opens their inventory software I guess and says it's $200 below their cost, so they can't price match it. On the website it literally says "we price match below cost" so I ask him and he says his manager definitely won't let him do it, but he can have him come over....

How many of y’all have new Marketplace Directors/GMs starting this week/month in your store?

Just curious how many of you guys are going through this transition with me and my coworkers? I feel like Dad left to go get a pack of cigarettes and never came back home, lol … I guess it’s abandonment issues and sincere respect, appreciation and gratitude I have for my “old” GM who just left a few days ago. I know I’m one of the few here who actually likes their GM, but mine is/was fantastic! And I want to puke every time I think about the new Director/GM coming in and taking over the store. I can’t be the only one? Am I? Anxiety is a real thing. submitted by /u/Souper-Doup [link] [comments]

Screen protector installation

Will Best Buy be able to install a screen protector when I buy and if so where in the store would I go to do that. submitted by /u/RoboRocket99 [link] [comments]

Old paystubs

Does anyone know how can we access our old paystubs that we used to have through adp? submitted by /u/longagowego [link] [comments]

Great answers for "You need to hire more people"

I appreciate your insight, ma'am. We are always taking applications at ________. When should I schedule your interview? I sincerely apologize for your wait. Unfortunately, it does take about nine months to create a person, and another eighteen years to train them to standard. submitted by /u/RedEyesBDragon0 [link] [comments]

To the sweet individual who “hid” an Easter egg on our shuttle this morning: Thank you!

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Finding your little gift this morning made my day. I hope this post finds you well! :) submitted by /u/Hellfire_of_H [link] [comments]

Microsoft appointment at BestBuy was a joke

When my Microsoft Elite controller buttons began to stick, I was getting ready to ship the controller in for repair. But I was presented with the option to go to a “Best Buy Service Center” which Microsoft said, could service the device. After an hour of driving, I learned that “service a device” means put it in a box and ship it to Microsoft … something I could have done myself. I assumed they would repair it or replace it (like Microsoft will do). I want to write (complain) more but that’s really the entire story. Why advertise bringing your device to Best Buy “service centers” which are guaranteed to be far from you when any USPS office can do the same thing? submitted by /u/DentedShin [link] [comments]

Do you get an email when you submit your recorded interview?

Submitted and never got a confirmation email. Weird if they don’t send one but I’m assuming it submitted. submitted by /u/OnePride4Life [link] [comments]

What’s next

What’s next after Best Buy. I’m so tired of never being good enough and constantly having to push Best Buy cards, memberships, baskets, nps, and coachings. I don’t get paid enough to constantly get harassed at work and complained at for never being enough but I feel trapped here. What’s next for me? submitted by /u/AnnualTeach8793 [link] [comments]

Any Geek Squad agents helped anyone who actually knows their Microsoft login?

Been here for 6 months and I have yet to see it. submitted by /u/Contonion [link] [comments]

Help regarding stolen PS5 replacement

I ordered a same day delivery for a PlayStation 5 on Saturday April 5th and the delivery driver stole it (on camera). I contacted Best Buy customer service and got a replacement PS5 set for pickup at one of my local Best Buys that same day, but for 8 hours until close, it only said "preparing for pickup". Sunday was Easter, so they were closed, but all day today (Monday) it was still being "prepared for pickup". I contacted that store multiple times, Saturday and today, to see why it was taking so long to get it prepped for me to pick up but I never got a straight answer. Has anyone ever gotten a replacement for a stolen delivery? My apologies if this isn't an appropriate post for this subreddit but I would love if someone who has gone through this would let me know their experience with a situation like this. submitted by /u/hentaimoonrise [link] [comments]

Can you try out headphones in a Best Buy?

I’d been wanting to try out the AirPods Max and Sennheiser Momentum 4. (Basically the newest ANC Bluetooth headphones). Could I try it out in store? I know I’m not saying any specific location but I’m just asking generally speaking. Thanks. submitted by /u/bufoonish [link] [comments]

any good jobs after best buy

So I am currently employed with best buy, usually stuck as either the host or front lanes, and with the more pressure of selling total techs and credit card apps, its getting to the point of contemplating whether i should keep with it or leave due to the fact they EXPECT us to make as much as the sales floor, especially because at my store front lanes is also customer service (idk if thats the case with all stores or if its just mine) so does anyone know any good places to go to after leaving best buy? submitted by /u/TrueninjaD [link] [comments]

buying at&t nighthawk m6 full retail?

the website and chat are telling me I either need to upgrade a device or add a line to purchase the hotspot at full retail, which makes no sense to me. I have a business at&t account set up and I have the SIM in hand, I just need the hotspot to put it in...so I'm technically not replacing a device nor am I adding a line. I just want to buy the hotspot at retail, no installment plan. how can I make this happen? we are leaving on a trip Thursday so I don't have time to wait for it to come in, there's a store near me that has it in stock but I need to find a way to actually order the damn thing... submitted by /u/matty8199 [link] [comments]

Returning a 75" TV.

Will bestbuy pick uo the TV and do a swap out? I purchased in store and brought it home, currently having health issues that will be restricting me to bring it back myself. Any pointers? submitted by /u/Hvackingzz [link] [comments]

Total Tech Renewal for Employees

Does anyone know if totaltech renews at full price or employee discount pricing? submitted by /u/Necessary-Fennel-973 [link] [comments]

What’s the best department to work for in bestbuy?

I just got an interview for Geeksquad CA and the position seem pretty cool, but what department do you guys think is the best? submitted by /u/Phianhcr123 [link] [comments]

Job code change?

My GM changed my job code March 30th and I still haven’t seen the change. Anyone know how long it typically takes? I ask my supervisors about it but they say they don’t know. submitted by /u/m0omoomrcow [link] [comments]

Refund question

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May sound dumb but how exactly was this refunded it says refund bby card but I paid with my bank account also it’s been a week and I haven’t been refunded into my bank so does that mean they refunded to the credit card for some reason? submitted by /u/Fickle-Mind-5506 [link] [comments]

Just got the 2nd interview for an associate position. Is this a good job?

So I know everyone gets the recorded questions interview but I’ve now gotten offered to do the 2nd interview. I applied as an associate and was just wondering if this job is an enjoyable one. I’ve worked at Kohls and Walmart in the past and both were hell. Hoping my love for technology and knowing best buy is a bit more sophisticated will lead to a more enjoyable work experience. Any negatives I should be aware of? submitted by /u/ICarryXBL [link] [comments]

how do i get my gaming laptop checked?

i got a gaming laptop from best buy a few months ago but im afraid that something's wrong with the cpu or something like that due to the cpu temperature going as far as 97 C. im still not sure if anything is wrong but if something is wrong, how do i get it checked in a bestbuy store? submitted by /u/xSmesper [link] [comments]

GM Swap

Tried to be coy about this in here, but I had my GM swapped today and was wondering if anyone else had the same thing? submitted by /u/Concentrate_Little [link] [comments]

Does the $350 Pixel 7 activation deal require a totally NEW line? Can you be an existing customer and just activate the device with your carrier [T-Mobile]?

submitted by /u/kingofallnorway [link] [comments]

Is there any way to get Bestbuy.com to stop asking for my employee number?

Former employee whose discount is no longer active. Is there a way to unlink my Best Buy account with my number now so that it doesn’t keep asking at sign in? Disabling employee sign in in account settings didn’t help. submitted by /u/Didact67 [link] [comments]

The mid 2010’s

Some of my best moments of my early working career were during this time while trying to get through school in my early 20’s. I look back on fond memories with coworkers. Little did I know I was having a blast with some truly amazing people. “Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.” Ferris Bueller Re visiting the subreddit now it sounds like its change so much. submitted by /u/UpgradeIsland [link] [comments]