Posts

Showing posts from December, 2022

Hit $1.1 million in sales in 6 months of working, will I get at least a sticker?

submitted by /u/TheArcofGames [link] [comments]

So if micro markets are coming soon company wide what is there to expect?

submitted by /u/Emergency-Hungry [link] [comments]

Jan 1 is it 1.5 time?

Is tomorrow time and a half for part timers? submitted by /u/definately_not_me12 [link] [comments]

Can you get an informal write up for having a doctors note?

My coworker was in the hospital for reasons I won’t say, but after being released they brought a hospital note back to work to give to the managers, and they were sat down and gave an informal “write up” saying that hospital notes don’t excuse the absence. It seems unethical to me?? The whole point of a hospital note is to excuse the absence. The managers said this time it’s an informal, next time a write up and then a final write up regardless if they are in the hospital or not. Then I advised to call HR. Any advice? submitted by /u/No_Cheesecake_327 [link] [comments]

Staples to Best Buy

I’m considering switching from Staples to Best Buy as by the sounds of it, Best Buy looks so much better than Staples. Can anyone vouch and express their experiences at each? Is it worth the switch? submitted by /u/turquoisedtiger [link] [comments]

1440p monitor sale

is it worth spending CAD$300 on a 1440p, 165hz 32” monitor? It’s $200 off and I have a good enough graphics card to use it. I just don’t know if the difference is worth it as I already have a 144hz 1080p 27” monitor. It would be for gaming. submitted by /u/Pankake99 [link] [comments]

Seasonal Snap

So how does being fired as seasonal work to the ASMs and the GMs on here do they get terminated or laid off or are they offered to get fired or leave voluntarily. submitted by /u/Academic-Average-638 [link] [comments]

gonna get my phone exchanged for warranty, but I'm still paying it off through Verizon. will there be any problems when I warranty exchange

submitted by /u/ComfyYui [link] [comments]

If I may have accidentally dropped my laptop down a flight of stairs could I get a store credit refund?

I have geek squad’s protection plan… submitted by /u/Boost2004 [link] [comments]

Micro markets

What’s the deal with micro markets and the experience supervisor position, I’m assuming micro markets are going live company wide in a few months so I’m not sure what to expect submitted by /u/19detriotlions18 [link] [comments]

TV Tacos

Store is in need of some tacos. How do I order them so we can ship these tvs out? submitted by /u/drsubaru [link] [comments]

Is the exit survey mandatory?

And also would we have to physically come in to pick up the last check? Because I heard some retail companies don't do direct deposit for last pay check submitted by /u/DragonEggo [link] [comments]

Best Buy probably had a bad holiday season, analyst warns

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submitted by /u/FailedCriticalSystem [link] [comments]

One of our best products

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Not sure if it’s on the plano anywhere, though… submitted by /u/knowthatIknownothing [link] [comments]

order pickup has a interesting tote name

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submitted by /u/bestbooster096 [link] [comments]

Weird they closed curb side pickup at my location

Oh well. submitted by /u/ng4ever [link] [comments]

Do YoU wOrK HEre?!?! ME:

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submitted by /u/Atack_Doge [link] [comments]

Went in as a seasonal, now just accepted a part time offer

I don't know if you guys remeber my last post a month ago, essentially I really wanted to stay after seasonal cause I really like this job AND I JUST GOT OFFERED TO STAY PART TIME IM SO EXCITED THAT ALL MY HARD WORK PAYED OFF, THANK YOU EVERYONE FOR YOUR ADVICE!! submitted by /u/Saiyan_Lisy [link] [comments]

Any other way to appeal tuition reimbursement denial?

Hello, I am currently in the role of Cadet within the company and I got denied for tuition reimbursement. My degree is a Masters level degree and my concentration is Education. I understand that the degree needs to be directly related to my job, which I would argue is completely related as I am constantly teaching and educating clients and peers, but HR denied it for that reason. Besides appealing on the connect website, is there anything else I can do like having a manager contact them? I was recalling banking on the tuition reimbursement. Thank you for any insight. submitted by /u/mikemdm100 [link] [comments]

Rewards

Can I buy an Amazon gift card with my rewards points in store? I can’t find any language in the terms and conditions preventing it. Everything in the Q&A is back and forth because it looks like they changed the terms a couple times. submitted by /u/popnsmoke35 [link] [comments]

Anyone know what this is? Haven’t won any gift cards but got a extra $42 on this check

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submitted by /u/Actuary-Recent [link] [comments]

Open Box! Is it worth the price difference?

I just ordered a Polk Audio - MagniFi Mini AX Atmos Soundbar with Wireless Subwoofer as an open box excellent for 239.99. For new it is 299. Is it worth the difference in price? Also curious if anyone has the MagniFi Mini Ax Atmos soundbar. submitted by /u/winterdogsoul [link] [comments]

What the fuck is Corey doing

Like her only option to make profit is to cut labor. Like what’s her solution? We know self checkout didn’t work. So is her plan to cut labor until we don’t have any labor? I’m tired of people calling out because of the understaffing issues, l feel like I’m drowning with customers at this goddamn place. We need a new goddamn ceo before she runs Best Buy into the red. submitted by /u/smartmouth1 [link] [comments]

Have I voided my Geek Squad warranty?

I received a pair of Sony earbuds exactly a year and a day ago for Christmas 2021. One bud has slowly been cutting in and out, and getting worse and worse. It is an issue with the hardware itself, as the audio cuts in and out when physically touching/moving the pod. I was not aware the two year GS protection plan was purchased for me as part of this gift. Today, I stupidly opened up the earpod to clean it inside with alcohol. It did help a bit, but did not correct the problem fully. The issue is that the plastic casing of the earbud is kind of torn up now due to me prying the earbud open. Would I still be able to open a claim with GS to have this issue fixed? Or are they going to claim I voided the warranty? One look at the pod now, and somebody will think that I caused the issue myself due to the plastic damage on the outside of the earbud. submitted by /u/karmaisreplaceable [link] [comments]

What does this sticker signify?

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Is this a previously returned router? I’m a little wary about buying a networking device that someone else had access too. submitted by /u/IncandescentAxolotl [link] [comments]

DI loner camera

Hi, camera experience employee here. My store has just finished up with its remodel about 2 months ago. The camera team has not received any word on what loner cameras we'll be getting. Just wondering what cameras everyone else has gotten. submitted by /u/Matthias135 [link] [comments]

BestBuy or Verizon?

I work at BestBuy but considering moving to Verizon for better pay, hours, and less stress but I want opinions if you guys wouldn’t mind. Should I make the jump or stay? Sales associate position at both by the way submitted by /u/XboxPlayer1998 [link] [comments]

hi, does anyone knows if seasonal works at best buy gets told when seasonal is over? I’ve been working there since november but now all of the sudden my schedule is blank for this month and january.

submitted by /u/WholePark6115 [link] [comments]

Could I buy a windows activation key(windows 11) in-store at best buy?

I live in the US, NY for reference submitted by /u/PuzzleMindedO [link] [comments]

What is a gift card offset and why is coming out of my paycheck?

submitted by /u/treelife1234 [link] [comments]

Returnmaggedon

To my fellow product flow people, Returnmaggedon has started ( has here at least already). Plus, there's people STILL Christmas shopping in store and especially online smh ( walked in to 100+ picks in the morning). 7th year here and it's never been this rough but all I can say is stay strong, we got this. As raggedy as it seems, the store still needs its backbone and we're it! 💪🏾 submitted by /u/Kicks77 [link] [comments]

If I were to get a 3ds' LCD screen repaired, what would be the cost?

submitted by /u/Presid0nt [link] [comments]

Can i return an item using an amazon box?

Bought a motherboard but it was delivered using the actual motherboard box just with the label taped on it. But now i want to return it and see that i need the return form in it so now i need a box. All i have are amazon boxes. submitted by /u/Happy_Barnacle_5542 [link] [comments]

For the love of god. Turn off ready in one hour

I can’t do this. It doesn’t stop. “Why isn’t my order ready” all. Day. Every 5 seconds. “Can I get (blank) prioritized” submitted by /u/_PlzBeGentle [link] [comments]

Tuition Reimbursement Question

Use thr tuition reimbursement question, I noticed that a rule in it says “Best buy will reimburse for one associates or one bachelors degree, but will not reimburse for two”. I took one graphic design class and three business classes this semester, are they going to deny me because I did two different degree paths? submitted by /u/SeabeeSeth3945 [link] [comments]

The time I unloaded shuttle and discovered this trailer graffiti

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submitted by /u/Derzto1 [link] [comments]

Quit

So I’ll keep this short but I recently started working at Best Buy as a sales associate except they made me warehouse when I didn’t apply for that position. I thought it was gonna be a great job… no. The store is cold as hell due to it somehow being this cold in Texas, Bitchy ass gm always putting people down while she lazy as fuck, Being all alone with 45 picks and getting NON STOP asked shit by customers, and when I tell them I don’t know they insist I must know or call me dumb, can never ask for help from anyone because they also have a line of like 7 customers waiting to ask them shit and this just led to me being very very stressed. Not to mention keeping me till 2 in the morning on a school night when I was told this would “not be every night” yet I’m there till at least 11:30 pm nightly. Understaffed, treated poorly, lied to and used. I said fuck that and just stopped coming in. The company definitely does not have their shit together. submitted by /u/throwawayuhhhhh65 [...

Return without receipt?

Am I able to return a Samsung gaming monitor without a receipt? I do not believe a serial number was needed when purchased. It was on sale for $250 but when I bought it it was $399. It’s currently $399. Will Best Buy honor this and give me a gift card? submitted by /u/whatlikeitshard321 [link] [comments]

Merry Christmas Everyone!

I just wanted to take a moment out of my Christmas Day festivities to tell everyone here, from one former blue shirt to all of you, Merry Christmas. Y'all work one of the most thankless of jobs, but I see you, and I appreciate the work you're all doing. I wish you all a happy and well-deserved day off. Now get off this sub and enjoy the rest of your day however you can! submitted by /u/ATShields934 [link] [comments]

Well guys its our turn again by LTT to get an experience at best buy... oh boy takes 4 ppl to get help...

(1) I Bought a Gaming PC at Best Buy… Am I Dumb? - YouTube submitted by /u/Flamebeaux [link] [comments]

Can this sales rep get some coaching?

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submitted by /u/Squid111999 [link] [comments]

30 digit gift cards?

I recetnly recieved a few best buy gift cards. Instead of having the usual 16 digit code and 4 digit pin, there's just a long 30 digit code. I can't enter the cards into the website becasue they go over the character limit. What are these and how do I enter them??? submitted by /u/Sequeltime4321 [link] [comments]

Warehouse is a different breed for real

submitted by /u/Samoth_Mallow [link] [comments]

About 5 months too late, but so long store 824 👋🏻 I will ALWAYS treasure the friendships made, but it’s time to move on for my growing family ❤️

submitted by /u/frenchcrewsader [link] [comments]

Curbie update?

Anybody know if Curbie the ticket ball is alive still or was it humanely recycled? submitted by /u/IronicDeadPan [link] [comments]

32 hour work week in January with 3 days off for full timers?

ANYBODY else’s store doing this??? submitted by /u/Aromatic_Ad6236 [link] [comments]

Can managers threaten corrective actions for memberships

So in my store the manager threaten us if we don’t get our memberships we have corrective plan to get them and if we don’t could be a write up or termination. Like some of us are scared to get too much revenue due to people not wanting credit cards leading into a recession. Please help! submitted by /u/Oghzster [link] [comments]

15 call outs today

Enough said. Today sucks ice submitted by /u/Fantastic-Beach8101 [link] [comments]

Half the country right now....

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submitted by /u/Mobile_Expert [link] [comments]

Holiday Season burnout is real.

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submitted by /u/RonSwansonOG [link] [comments]

How can this I-Pad be sold as new?

So for boxing week sales, Best Buy is selling the Ipad Pro 11 inch 3rd generation for $150 off. But it is not sold as a refurbished unit. How does BB sell this as new? This model is almost 2 years old now. Does BB keep stock of units that never sold? Thanks. submitted by /u/MyHonestViews [link] [comments]

Calling out because of bad weather?

So I where I live, A bomb cyclone is currently hitting us. 100,000 people have lost power. On top of that, my dad is sick right now and I might have been contaminated. I don’t have many ways of contacting upper management. The manager who hired me stepped down, and I emailed him telling him I couldn’t come in today and to tell the managers that. I am a seasonal employee, and my term ends soon, next week I am only scheduled for 10 hours for the full week, and the week after that, I only work 4 HOURS! I was thinking of working overtime on Monday if I can. I haven’t heard back from him at all and when I tried calling his number, I got put on with a complete stranger? I was wondering if there was any other way to contact the managers? submitted by /u/Nonesuch1221 [link] [comments]

Why is carvana the icon in the website? happens to multiple items.

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submitted by /u/B1ackwings [link] [comments]

Not all bestbuy stores suck to work for, just got cheba hut for dinner from my leadership since its our last truck before Christmas. Fuck corporate

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submitted by /u/gousaarmy [link] [comments]

Curiosity question

So, I bought an Xbox Elite Series 2 Contoller just over a year ago and put their replacement plan on it, and my toddler got ahold of and completely ruined the right thumb stick. Do I have to make an appointment with Geek Squad? Or do I just drop in and ask for the replacement controller when I bring in the broken one? I haven't done anything like this with Best buy. submitted by /u/HouseTargaryanLord [link] [comments]

For those that promoted themselves from BBY

Where did you go? And most importantly, where were you embraced with open arms? 😂 I have experience in most positions throughout the store minus GS and install, a college degree, already hit the pay cap, no upward movement to be seen, and absolutely burnt out this holiday season. I’ve seen a lot of previous coworkers go to banking positions and/or our direct competitors eg. target, apple. Where are our skills most valued or at least paid well? Help me find a way out! submitted by /u/chilly-avocado [link] [comments]

Delete if not allowed

So I received a $50 dollar gift card from my job and I want to buy the Nintendo pro controller, but I need to pay the difference an extra 25 dollars . Is there a way I can do that online instead of going to the store? submitted by /u/JoseReyes28 [link] [comments]

Departing question

So if I just gave my two weeks today, and was not asked to sign, or even presented with, a voluntary release form, am I still allowed to use any PTO I have remaining? If no, it’s an incredibly stupid thing, to not be able to use it, but also not be paid out for it. submitted by /u/Soil-Material [link] [comments]

Hot take

Managers should do the hourly reads on a separate walkie channel and if anyone cares about it they can tune to that channel to hear it. So sick of the hour read taking up ten minutes of time and nobody can get a word in over the walkies. ALSO idk about anyone else but who the fuck actually gets motivated to sell TT and CC’s just because some manager says we need to “ramp it up” 😂 submitted by /u/Intelligent-Ninja890 [link] [comments]

Cancelled my order today

It was a bummer to receive the order cancellation. submitted by /u/ke7cfn [link] [comments]

ps5 controller

So my ps5 controller that I got with the system is drifting.. I have GSP on it but I have no idea how to go about getting the controller replaced.. submitted by /u/UnburnedWitch [link] [comments]

got this note from the ddc

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submitted by /u/BitBitx [link] [comments]

women in tech

being a woman and working in best buy is so draining. the male customers that come in are so misogynistic & rude it’s ridiculous. i’ve had customers refuse my help in sections because i’m a woman. (even if it’s a section that i’m an expert in) some would continuously try to talk over me or not even listen to what I say until my male coworker comes over & says the same thing & it clicks for them. but today took the icing one the cake when I asked a customer if he needed help with anything & he said “well first you can smile for me.” no I don’t. I immediately walked away. i’m over it submitted by /u/Sauced-Ramen [link] [comments]

I was around when they died. Think I'll be around when we fade away too.

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submitted by /u/G35aiyan [link] [comments]

Calling off on the BBY connect app

I'm trying to call off and I don't know any of my leadership's numbers. On BBY connect web, I find a policy stating to call off in the BBY connect app but I can't seem to do it that way. submitted by /u/xmidnightcorpsex [link] [comments]

I have an iphone 8. I want to have geeksquad put in a new battery (I hear bestbuy puts in batteries). Because my phone is so old, will I get some old battery that's been sitting on the shelf for 5 years?

Title is essentially my question. Also can do it the same day I drop it off, or do I have to wait a week. I'm tempted to just get the iphone 14, but idk. The 8 is just a good size for me since the bigger ones tend to not feel as best. submitted by /u/Everest31 [link] [comments]

Should I take a mental leave of absence?

Hey y’all. I had something very traumatizing happen to me this past Friday after work, I was robbed at gunpoint while trying to sell something off of Facebook market place. I got away with my life, and I feel lucky to be alive. At first I thought I was fine but I have not been able to get any sleep since, and lately I have been having massive amount of anxiety that my heart rate has been at a steady 100 bpm or higher while at home and at work. I found myself today almost in tears because I couldn’t calm down and had to keep walking away to try and do anything I could to calm down. I told my friends and my GM which he then told the other supervisors (with my permission) about everything that had happened this past Friday. I thought it would make it better but I think I was just lying to myself hoping it would make myself feel better talking about it. I know some of my co workers browse this subreddit so that’ll be awkward having them read this. I’m not the type of person to really t...

Someone keeps using my Best Buy account to buy stuff. Are they gaining anything from this?

This has been happening for about six years now. Someone has been giving Best Buy my information when they buy things. It’s in an area I’ve never lived in and nobody I know has ever lived in. They’re not using my money, just my Best Buy account. I’ve never been charged. I’m kinda meticulous about where my money is going, and I haven’t seen any charges attached to these purchases. From the looks of it it’s just random things. At least once a year I get a receipt for a Zagg screen protector, or a Spiegen iPhone case, or some kind of charger. I think one year there was a receipt from an older iPhone model. My first thought was that this is identity fraud, but I have no idea what this person would be gaining from this. I don’t get any kind of special Best Buy discount as far as I know. submitted by /u/NightOnFuckMountain [link] [comments]

PSA Best Buy doesn’t cover OLED Burn in for first year of warranty.

Posting this around hoping it’ll help someone from google or in the search function. Headline info: Best Buy doesn’t cover burn in for the first year of the geek squad warranty. Despite saying quite the opposite in the terms & conditions. The first year is covered by the by the manufacturers warranty not Best Buy. I know LG does not cover burn in their manufacturer warranty. So if you recommend the Best Buy warranty in regards to burn in make sure caveat your recommendation with that. If you have a Best Buy OLED don’t make a burn in claim until the first year is up on warranty. Normally burn in within a year isn’t a common issue. But anybody (me unfortunately) who buys open box could end up getting burnt with a display tv. Full story time: Bought an open box LG C1 65” in early November online for ~$1000 w/ tax as they Bestbuy preventively dropped prices on open box TVs for Black Friday. Was in “satisfactory condition: minor scratches missing remote” Great deal I thought. Cho...

Yearly reminder, we love ruining your families Christmas

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submitted by /u/T-RexThrasher [link] [comments]

Anyone have any advice on making the tape on these not fall off? It's driving me crazy...🫠

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submitted by /u/jokertoken [link] [comments]

Hypothetically speaking, what happens when there are 0 people left to sell Total Tech to?

What then? Let’s say there’s a town of 30,000 people. Over the course of a few years ALL of those people end up with a membership one way or another. What goals will the town’s store have? Will it cease to exist? Random thought, just trying to pick your brains lol I know realistically there’s always going to be a sucker to look out for to sell Total Tech plans to. submitted by /u/radguitarist [link] [comments]

Help with Best Buy Stock Withdrawal.

So I decided to invest 5% of each paycheck into the best buy stock individual plan with fidelity, Is there a wait time on withdrawal for those funds or can I withdraw whenever? Its been in the account for almost 2 years and could use some extra bank rn. submitted by /u/DrawRemarkable5567 [link] [comments]

Lied to about VPL Bonus?

Became verizon vpl and was told I would make quarterly bonuses. Just found out through my own research that I may have been lied to, and I only make $2/ new line that my store does. The rest is the same as the other mobile people: $5 for upgrades and $10 for new lines. Is this true, did my leadership lie to me about how the position made quarterly bonuses, and got a $2 spiff from new lines and upgrades, or am I misunderstanding something? submitted by /u/Programming_Paladin [link] [comments]

How are customer complaints generally dealt with ?

Asking because at my old job the higher ups ALWAYS sided with the customer, even when they were clearly in the wrong. I work in computers and I was helping some people check out for a laptop (they picked out what they wanted, I just grabbed it for them and an accessory). They weren’t rude or anything through the transaction, just spent a lot of time with them explaining 6 month free trial antivirus, warranty info, Office, etc. This week I’ve been sick and had to take 2 days off. I came back to work yesterday and have been wearing a mask for obvious reasons , my voice is very congested and it’s hard for me to speak because of it. The woman in the party complained about me wearing a mask because she couldn’t hear me. (said she was hard of hearing). I told her I was sorry but I had to wear one because I just came back sick. Didn’t think anything of this. At the end of thre transaction she demanded my name and employee ID and I was like, “Did I do something to offend you?” and she sn...

AITA? My wife thinks not, I kind of do. Costumer vs Manager

sorry for the run on sentences and spelling errors, not looking to get graded on this paper :D ​ I work freelance when I can - on top of an 8-4, especially during the holidays raising 2 kids. I had a Harddrive crash and needed to start storage transfer ASAP. so I checked the website before going in to make sure they had what I was looking for - 100ish bucks for a 4-6 TB internal hard drive with deals, in stock - sweet. Off I go, 20-30 mins tops. So i thought..... I go in, grab what I need and start heading to cash, I get stopped by CS and a nice associate and he asks if im just looking to pay and I say yes (no line up at either cash, not busy), we go over to the storage bin to grab my item and we find out its not in stock..... ok no sweat, ask him if he had anything around the same price, at the same storage, and we don't find anything. I ask why these are listed on the website, and on the shelf still and the Associate says its because the company pays them to keep them there. ...

“I ordered this 15 minutes ago, it said it’d be ready in an hour. Why isn’t it ready?”

I love that the holidays bring out the worst people on the planet. First off, 15 fucking minutes. Second off, I’ve started telling people that because of the Christmas season, that it is NEVER guaranteed that you will get your product in an hour. We have warehouse doing so many picks that the list will always average 20 on a good day. I genuinely feel bad because customers are trying to track down people from warehouse to “get it from the back, it’s for a Christmas gift”. Holy shit. Get a grip. submitted by /u/vibbyz [link] [comments]

Employee Discount After Leaving

Hey guys so I broke free and left Best Buy in May. For some odd reason I can still login to my employee account and was wondering can i still purchase items with employee discount even after I left👀? submitted by /u/Opposite-Lock-8251 [link] [comments]

Everyone website my clients show me when they get hacked

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submitted by /u/AgentMensch [link] [comments]

am i the only one who loves chilling on the ladders when picks are slow

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submitted by /u/spitfiresk8 [link] [comments]

Warehouse do you expect picks to continue till 11 pm after Xmas?

Asking because man is it sucky submitted by /u/SpaceOddity777 [link] [comments]

Achievers Scorecards?

Achiever Scorecards for C&D but also in general are impossible to find. How do we get to these? submitted by /u/DelayAncient [link] [comments]

Boring job?

I used to work at walmart as stocking and unloading, fucking hated it, mind numbingly boring and asshole manager. Hows best buy? I honestly just want a part time job that isn’t super boring, at my last job i literally just moved boxes and stocked shelves all day. What are decent positions that i wont hate? submitted by /u/cheeseface17 [link] [comments]

“I am looking for a computer but I don’t do any gaming so I just need something basic”.

And then proceed to tell me: “I work with graphic design and video editing”, after I had asked what she does for a living. Share with us stuff you hear everyday submitted by /u/Monegask [link] [comments]

Question for my mobile people

If someone ordered an iPhone through T-Mobile and it didn't arrive, is the financing canceled automatically or do I have to submit it through CoreBlue? The person financed a part with T-MO + downpayment. Thanks submitted by /u/OutcastSpy [link] [comments]

I bought an iwatch7 open box about 1 month ago, can I still return it? Says holiday returns are extending til January

I bought it because I thought I lost my iWatch 6 but I found it 1 week later so I no longer need the iwatch7. I been busy and a bit lazy so I didn’t go right when I found my other watch. Thanks submitted by /u/Water-Shark7 [link] [comments]

Best employee discount skus for holiday gifts?

submitted by /u/ActualPrune9799 [link] [comments]

what in the Best Buy is this.

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Found this behind a shelf today submitted by /u/ImYourSugarDady [link] [comments]

“Can you fix and fill up the Pokémon cart?” 😬 HOLD MY BEER

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submitted by /u/jshrimpers [link] [comments]

CC 10% Cash back when reopening?

My Bestbuy card has been closed for over 3 years due to inactivity. I'm wondering if I reapply for a card, will I get the 10% back in points offer again? I looked though the T&C, but don't see anything addressing this situation. Edited: clarify my question is about the 10% back in points. submitted by /u/Sanyo2 [link] [comments]

Better not buy anything here for Christmas or for our home ever again!!

Bought a TV on Black Friday to spruce up our guest room for when family comes to visit for the holidays. Now that we’ve set it up, we realized it doesn’t work. Best Buy’s response? They will only accept returns for big appliances within 15 days. How tf can you justify ever getting a present for someone from a place with such a ludicrous return policy? Let alone ever for yourself if they sell you something faulty? Even if we were buying a refrigerator after a remodel, being able to plug it in within 15 days to make sure it’s functional is just nuts submitted by /u/gr333333n3y3s [link] [comments]

Did anyone in here work at the Best Buy store where people smashed the back wall with sledgehammers to break it and steal stuff?

It happened in 2015, not sure if anyone was ever caught. https://www.wbtv.com/story/30448482/crooks-use-sledgehammers-to-break-into-hickory-best-buy submitted by /u/FoxxyG [link] [comments]

Why are most of the windows painted black on most stores?

No wonder the company is struggling, I can't imagine it helping when customers think you're closed all the time. If I didn't have Google Maps I would assume the store was closed upon quick glance. So stupid. Windows are supposed to be for... light and vitamin D. But I get that y'all think it belongs only on computers. submitted by /u/churning_medic [link] [comments]

Does the open and honest actually do anything?

Had a lot of issues with management lately and wanted to talk to someone about it since they won’t listen when I try to talk, just wanted some insight submitted by /u/Ok-Contribution-8303 [link] [comments]

Best Buy Employee Discount Policy Question

Hey guys I have a question, is there a limit to how many items I can get with the employee discount of the same item? Like will my boss fire me if I get 3 keyboards?. submitted by /u/pockiaya01 [link] [comments]

tis the season...

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submitted by /u/nichemusicmemes [link] [comments]

Low traffic across the board.

Since it's the holidays, we all know how busy we should be. However, we are not. It's dead as fuck in the stores and the call center it's worse. I wonder how corporate feels about the low traffic? I find it funny how slow it is. You can't expect constant growth after the pandemic. submitted by /u/Meeps12 [link] [comments]

Best Buy’s Visa And Best Buy Store card?

Short of it is I got approved for the Best Buy card over a year ago and opted for the Store card and regret not getting Visa. Can I get the Visa card by calling Citi bank? How easy is it to do? submitted by /u/Life-Understanding17 [link] [comments]

Help dealing with Total Tech membership

Hey, So the past year has been a nightmare with my pc and monitor I bought. Long story short they are still faulty and once promised a fixed situation with my monitor not being covered by total tech due to a mysterious ghost account with my email… anyways I’m miserable. On the phone just wanting to talk to a local usa rep to help fix my problem I had nothing to do with. Is there a better number? Apologies if I sound like a jerk requesting usa agent. I just have terrible hearing. Thank you submitted by /u/Romo878787 [link] [comments]

Curious why Samsung S22 Ultra trade in is $300

Looking to trade in an S22 Ultra for a friend and wondering why the trade in value on the website is $300? Makes no sense for a phone thats $1200 new. I agree its Samsung and they do discount their phones quite a lot but this seems weird as hell. submitted by /u/hellcat47 [link] [comments]

So this is gonna be fun 😂

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submitted by /u/Soil-Material [link] [comments]

Can you price match thru the Best Buy app?

submitted by /u/blazersfan369 [link] [comments]

Can anybody give feedback thru BBY connect I thought only managers could be it shows I can now???

submitted by /u/Neither-Reaction2407 [link] [comments]

Anyone noticed it seems like we need a manager override for everything now?

I went to change the address on an order and it said for a manager to login???? As well people who could pull register could do out of policy’s up to a week back to store credit without an override now we do??? submitted by /u/Neither-Reaction2407 [link] [comments]

Found another old item while trying to look busy during dead hours

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submitted by /u/Mr_Delirium95 [link] [comments]

How does ship to home from the store work?

This is purely to satisfy my curiosity and because I’ve never been an employee, so I have no idea how these systems work. So if I have an employee at store “A” order me something to be delivered because they don’t have it in stock, where is that order being fulfilled from? Can they order something and have it be shipped from store “B”, several miles or even a couple towns away? Or can each store only order and ship from their own location and stock? I ask because last night around 7pm I went to the nearest location looking to get 2 products - a MacBook Pro and an iPad. The woman who helped me said they were out of every configuration of both products, but that she could probably order them for me and have them shipped to my house. The MacBook Pro she said could be delivered next week, 12/22 and she ended up finding that she couldn’t even order any of the iPad that I wanted. I assumed this meant they were on back order or something. I ended up just thanking her for her help and leavi...

Random item I found in my store. What random things have you guys found

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submitted by /u/Mr_Delirium95 [link] [comments]

"The Address field can only contain letters, numbers, and certain special characters (commas, dashes, number signs, periods, and single quotes are allowed). Please check for accuracy and try again. (0938)"

Has anyone else run into this when entering shipping information at the check in screen? I've triple checked the address I entered and am 100% certain that it only contains letters, numbers, commas, dashes, and number signs. I just missed out on a drop for a specific in-demand item (which I can't name here without the post getting deleted by the automod) because of this issue! I called the Best Buy support # and they weren't able to offer any insight beyond "It's a technical issue" 😞 submitted by /u/ObstructiveWalrus [link] [comments]

I want to leave Best Buy but I don’t know where to go.

I’ve been with Best Buy for a while now, and I’m really hating it I just don’t know where to apply. I’ve tried Apple and carriers but heard nothing from them. I feel stuck. Any advice? submitted by /u/NebulaWide2148 [link] [comments]

Best Buy big wigs contact info please…

Does anyone have contact for up up corporate. The store by me has rude people and just seem to care about $$. They messed up my phone activation so I’m trying to get the financing taken off my T-Mobile account especially when I had to ship the phone to corporate because their mobile reps messed it up and yes it was way before the 14 day guarantee. submitted by /u/Patient-Board3154 [link] [comments]

Not an employee, just looking for help

I bought appliances from the Southaven, MS (Memphis metro area) on 11/2. They were delivered 11/30. My purchase earned $250 in gift cards, due to me after the purchas was completed. The store has not acknowledged that two of the items were completed on 11/30, which is preventing the gift cards from being released. I've chatted 4 times, called the BB main phone # 4 times, and each time the agent has said they'd try to get the store or delivery company to complete the documentation, and each of those 8 times nothing has happened. I had planned to buy my son's Christmas gift with these gift cards, and they are the only reason i went with BB instead of another retailer. I live an hour from the store but I can go there if it will help. Any advice to help get these acknowledged? Each of the reps says they can see they were delivered but they haven't been released? submitted by /u/pacer_3iii [link] [comments]

Little joe is better than big joe fight me

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submitted by /u/rudydog101 [link] [comments]

Thoughts? (I'm sure this thread will be lovely)

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submitted by /u/xavieruniverse [link] [comments]

I’m just confirming this is for the Nintendo Switch?

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submitted by /u/Emergency-Hungry [link] [comments]

PS5 god of war edition

Just bought ps5 god of war edition for a Christmas present would the digital game come through email after buying it or is there a physical code in the box? submitted by /u/demoniacalien [link] [comments]

How many stalls are in your women’s restrooms? and are they all functional?

Toilets / Stalls View Poll submitted by /u/Souper-Doup [link] [comments]

Employees. How long did it take to receive the job offer after your interview?

I had my second interview with the manager for the position on 12/2. Met the qualifications and did well in the interview. Originally interviewed for a double agent role, but that manager recommended I check this out because of my repair background. Appliance manager said he was impressed and could see why the other manager wanted him to meet with me. I was asked when I could start and everything. Was told a decision would be made by 12/7 and would hear back either way and I still haven’t. Reached out and I’m waiting on a response currently. submitted by /u/reyob1 [link] [comments]

Can you exchange a laptop for store credit with geek squad protection plan?

So my dad and I bought a laptop like a year ago and I just want to know if it’s possible or not. I doubt I can but doesn’t hurt to ask submitted by /u/SingerNearby9975 [link] [comments]

Missing Wisely Card??

New seasonal employee here. I've been waiting to get my paycheck for a while but never got it. I haven't worked since Black Friday so I haven't been able to check at the store or ask anyone, but I just found out I could check on my own laptop and it says I actually got paid on Dec. 2nd, but to a "Wisely" card that I never received. Already texted my manager to see what can be done about it. Is there a phone number I can call to get that card? Or to instead transfer those funds to my bank? submitted by /u/Qip-O [link] [comments]

If they are going to continue to push TotalTech and wanting to become Amazon. Walmart ect…. Wish they’d just do away with regular GSP and put everything through TT. Seems like the easier option

submitted by /u/JimmyLee0218 [link] [comments]

anti theft at its best

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Best Buy Hoodies

Is there any place I can get some Best Buy outfits that are actual hoodies? My manager been working there a while and he has a blue zip up hoodie but he says he hasn’t seen them on the website in a long time. submitted by /u/Doug-Dimmadomed [link] [comments]

What is the cost to extend the protection plan past the two years available in Totaltech memberships?

I’ve ordered an OLED TV. I’m a Totaltech member, and I am interested in extending the protection plan past the two years available under Totaltech. Does anyone know the cost? submitted by /u/RedTib [link] [comments]

How many days is in-store pickup trade-in value good for?

I purchased a phone for in-store pickup on 11/26. I think I remember reading somewhere that after 15 days, the trade-in value would be changed for the phone I'm trading in. Can anyone tell me what the actual policy is on this? submitted by /u/priuschic [link] [comments]

Consultant Agent Position Tips !!

I just accepted my offer for as a consultant agent. I do not have IT background but I do have a customer service & relations background. I’m in my first year of college studying CS as well so I’ll be part-time. I just wanted some tips, ways to prepare, what I should expect and any advice! submitted by /u/kidcole101 [link] [comments]

Neighbor Best Buy came to our aid with some festive bundles of bubble wrap. Thanks from store 401

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submitted by /u/SirTuckingham [link] [comments]

How to know if my keyboard is new or not?

I just ordered the Logitech mx keys for Mac from their site and it showed it was in store so I can pick it up today. I never bought anything from Best Buy and as a broke college kid I’m worried after reading reviews online that they sometimes sell third party or old products as new and from the original seller like Logitech. How do I check if my keyboard is absolutely new? Should I call and ask? Thank you submitted by /u/ResponsibleWork3846 [link] [comments]

Walkie Talk

Does anyone else's store management use put downs and trash talk on the walkie to try and "motivate" employees? For example, an employee is having a rough day with apps or TTS and they say something like "do you want me to get your bottle and blanket since you're sleeping today? [insert other employee name] already has two apps why don't you have any?" Maybe it's just me, but I don't feel like that's a way to motivate employees. I'm not a sales floor employee but when I hear it, it always makes me cringe a little. They also love to say things like "if you don't have at least 10 apps by the end of the day, you'll have to come to work in a white shirt tomorrow". submitted by /u/Snoo_71127 [link] [comments]

New Hire Question!

I recently was hired at Best Buy. I did all of the online onboarding tasks, and am currently waiting on the next e-mail / potential phone call from my hiring representative on when my first day of work is. My question is: are they waiting on the background check to clear before the next step(s) are given, or will I receive another automated e-mail? My offer letter stated that the “anticipated” start date would be 12/11, but I feel there hasn’t been consistent communication yet from an actual human being, just automated e-mails. submitted by /u/Odd-Concert-542 [link] [comments]

Entering my best that I currently work at, I feel a debuff even as a customer 🥲

submitted by /u/Advanced-Antelope754 [link] [comments]

S22 trade in

Why do you employees hate trade in Soo much? I don’t around 30-50 Soo far and some store try to lie to me about why I can’t t do it. While other laugh about it and do as much as I want. Just wanna hear your opinions about it all. submitted by /u/just_plain_jokes [link] [comments]

returned pc

Just wondering if it's safe to return a pc desktop to bestbuy (canada). Do they delete everything of the pc ? submitted by /u/bumbumchu [link] [comments]

I received a Best Buy video interview invitation?

Hello everyone , I was offered a Best Buy video interview. Any tips ? I do need a job asap submitted by /u/Proof-Pollution454 [link] [comments]