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Showing posts from July, 2023

BestBuy Canada. Is this accurate? In store release Galaxy Tab S9 Wednesday 2nd??

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submitted by /u/Dry_Ad1864 [link] [comments]

Gotta love the people working the chats

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submitted by /u/alex79472 [link] [comments]

Not a keystone truck

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Figured if we are sharing bad truck drivers... He went up and over the yellow pole and got stuck. Happened while on project team waiting for a new dumpster to show up in the morning to throw away trash. submitted by /u/UnorthodoxGinger [link] [comments]

NEED SKUS IM LEAVING

Hey! I'm leaving BBY in 2 weeks and am an incoming college freshman. Already have the necessities for college (laptop, 85" tv bc I'll make it work in a tiny dorm, and fridge/microwave). What other skus do y'all recommend, I'm ok on my insignia/BBY essential cable supply. submitted by /u/Elegant_Mark_938 [link] [comments]

Do I have to have the box for my TV if there are warranty issues?

Hi, I just bought a 58" TV from Best Buy, but I live in a very small space. I don't really have room to store the box. I don't want to return it, but I'm wondering if I'd run into issues if I try to get warranty work down the line and I don't have the box. Thanks! submitted by /u/RupertTheReign [link] [comments]

Retail warehouse associate interview

I passed the video interview and have an in person interview tomorrow. Any tips for the in person interview? It's a warehouse position not sales floor or anything, should I brush up on the newest technologies or would an interview for this position mostly deal w warehouse experience. submitted by /u/AggressiveMap7867 [link] [comments]

How to find CRW

Does anyone know how to find the customer recommendations worksheets? submitted by /u/Gullible-Incident-42 [link] [comments]

People that work here that have a college degree

Just wondering; but are there people that currently work here that have a college degree? I have one, but still work here since I'm trying to find a nice data analyst role. I just ask this out of curiosity and to see if others are in my similar situation too. submitted by /u/Concentrate_Little [link] [comments]

When you want to buy a pc but you drive a scooter. This is what we have to deal with everyday…

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submitted by /u/MoonSt0n3_Gabrielle [link] [comments]

Screen protector install

So I know that bestbuy does screen protector installs but does it matter what screen protector i buy? Do they prefer a specific on or does it not matter. I know it does have a price just wondering if it’s a specific on I should get? submitted by /u/RoboRocket99 [link] [comments]

Insane Pricing

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Can anyone explain the insane pricing on these clearance Apple Watches? submitted by /u/KennyBP [link] [comments]

Refund as a Gift Card or Credit?

I bought an Xbox Series S on July 10, but the driver couldn't deliver it so it was automatically returned. After 18 days, I still hadn't received a refund, so I contacted support. After the chat with support, I got an email saying that the refund amount would be credited to my debit card, but I also got a Best Buy e-gift card for the same amount that the refund should be for. Am I getting 2 refunds? I'd much rather have the money just returned to my card. Thanks in advance for any clarification anyone can provide! submitted by /u/MBN0110 [link] [comments]

Can I return an unused refill card for a prepaid phone.

Yesterday I bought a Verizon prepaid refill card at Best Buy, I never scratched off the back and I never used the card (I ended up not needing it). Will Best Buy let me return it? submitted by /u/Thomas_Zachary [link] [comments]

Goodbye 290 🫡

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Was one hell of a ride in retail but it’s time to move on 🫡 i’ll miss some people submitted by /u/CalligrapherWise891 [link] [comments]

Wrong refund

I had purchased a laptop from best buy using affrim. A couple days later I returned it because I didn't want the laptop anymore. The associate at best buy that did my Return refunded back the order on store credit instead of back on the visa that was used thru affrim. I got a email saying that the refund was processed and it will take a few days to hit the card. A couple days later, I Called affrim and they told me best buy refunded the order wrong and they need to fix it. Instead of returning to the visa they have store credit. Now the store won't fix it they tell me call customer care and when I do customer care they tell me go to the store. What do I do submitted by /u/alex202020202020 [link] [comments]

Fellow Employees! Accomodations?

Say a certain employee just wanted to learn more about their store and products. Which ones are the most... rewarding Thanks! submitted by /u/ReclusedTortoise [link] [comments]

2 Weeks Notice

Hey y'all! I'm getting ready to go to school next month (Texas A&M) and am going to Apple! I plan on putting in my 2 weeks notice tomorrow so I was wondering if I give it to my GM or GS CIA because I happen to be a CA Advisor hybrid. Thanks! submitted by /u/Elegant_Mark_938 [link] [comments]

No prepaid anymore

So how do mobile employees feel about not having access to activating prepaid accounts anymore? Personally I think it's gonna be an issue because I live in a college town and a lot of international students would come in and want prepaid service so back to school is going to be a pain 🙃 submitted by /u/jackiee019 [link] [comments]

One thing not priced

Spent an hour turning a pile of random overstock mounts into a nice fully priced tv mount section. Speaker stands top left, big mounts top right, soundbar mounts middle, small tv mounts middle right, extra sanus mounts buttom left, tv feet replacements bottom right. A customer comes up, with 0 intention of buying anything, and asks how much a random cd/dvd bookshelf on the bottom right costs. The only thing I didn't price. I'm dead. submitted by /u/CapnBonusDucks [link] [comments]

Returning a radio

I am curious how this works if I buy a car radio and get the free installation. If I don’t like the radio can I just bring it back in and return it? I know I would still be charged for the cable harness and dash mount. submitted by /u/user61909 [link] [comments]

How to get Teams chat on personal phone as shift lead?

Is there any way to do this for a sales floor shift lead? submitted by /u/JSlink_ [link] [comments]

Fridge Delivery Disaster

Just as a preface the order was made in Bestbuy Canada Hi all I purchased a fridge and also the recycling fee for my tenants where they live in an apartment which the store placed an online order for me last year and. I also had another external company called to do installation. Cue to last week where it was finally in stock for delivery. I called in customer service a week before the delivery date to give my parents' number and they said they have registered it as a secondary number the contact. They attempted a delivery which was scheduled at 7:30 AM to 9:30 AM, but they actually arrived at 6:30 AM and I missed that call because I was still asleep and the delivery guys didn't even contact my tenants at all. When I called customer service, ridiculously, they didn't even have my tenants' number registered. But they rescheduled to 2 days later with both our contacts registered, but the good thing was the installation company was able to reschedule as well. And so t...

I’m going in for a interview tomorrow for Outlet Customer Experience Specialist, Advisor what should I expect?

submitted by /u/Slugperk [link] [comments]

Dumb price match policy

I just purchased a monitor from BestBuy a couple days ago, and realized Dell has it for $100 cheaper with a coupon. BestBuy refuses to price match. Is that normal? Feels like a very dumb policy given that I can just return the item, and would indeed prefer buying directly from Dell. submitted by /u/superfilbert [link] [comments]

Student discount question

I’m looking to buy the MacBook Air that’s on sale for 25 percent off, would i be able to stack my student discount with that even though it’s already on sale? TIA. submitted by /u/Mammoth-Ad-5663 [link] [comments]

Hours and Scheduling

I had a coaching today about memberships, this week I am only working 2 days and my GM gave me a goal for 4 memberships by the end of tomorrow, which I think is highly unrealistic especially since I have only been at BestBuy for 4 months. My hours have been drastically cut recently, and I was also told that my hours are based on my performance??? Honestly I might just find a new job, because I hate the pressure of sales and my hours have been cut without me being notified. submitted by /u/Siinful448 [link] [comments]

Employee appliance sku?

Have y’all seen any good sku for appliances that we can get with employee discount? I’ve seen the accommodations on the website, Looking for a dishwasher specifically, any tips? submitted by /u/Basicyapper6 [link] [comments]

PTO Refresh date

My pto refresh date is today but it’s still not showing up in TLC. It only shows up in workday with my new updated balance. I called hr and they were able to input PTO for me on their end. However I don’t see it on my time sheet. Should I give them another call or just wait 24hr? submitted by /u/Ok-Maintenance-7789 [link] [comments]

Return policy on broken monitor within return window question

Ordered a computer monitor online, picked up in store, removed monitor from box, dropped it, has a star crack on screen. Will I be able to return it for replacement? If not, might there be another way? submitted by /u/ouiallezallez [link] [comments]

Break Room Art

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Boosting morale 1 picture at a time submitted by /u/Tixmaster344 [link] [comments]

I ordered a Dyson fan for $550 but it was defective. BestBuy sent me a replacement one. So I returned the defective one to the store, and the cashier gave me a full refund for my original one.

Was that supposed to happen? I now have a full refund AND a working replacement Dyson. submitted by /u/Odd-Satisfaction1985 [link] [comments]

What’s been your weirdest or funniest customer interaction?

submitted by /u/ClairelyWritten [link] [comments]

Shopping at a Best Buy store in 2004

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submitted by /u/quicksilver3453 [link] [comments]

UwU

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submitted by /u/ItzAkkoz [link] [comments]

Going sleeper!

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Going sleeper! Been a cool 3 years! submitted by /u/marcus29k [link] [comments]

Let’s do it!!!

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submitted by /u/ApprehensiveDrawer71 [link] [comments]

Flag of Nicki

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I PLEDGE ALLEGIANCE TO THE FLAG OF NICKI, AND TO THE REPUBLIC FOR WHICH IT STANDS, ONE NATION UNDER <insert gm's name>, INDIVISIBLE, WITH BRANDED PAYMENTS AND TOTAL TECHS FOR ALL! Everyone. Shes up! submitted by /u/Fit-Fly1381 [link] [comments]

How to find out if geek squad has a part

So I have apple care and I made an appointment with geek squad. Well I got there and they didn’t have the part. She told me she had no way to check if the others would have it, but she gave me the part number and said I could call the other stores and ask if they had it. Except there’s no way to check if they have it because they don’t answer the phones. It’s not an item I can check the stock online. So exactly what do I do? Thanks for any help. submitted by /u/Weightloss4thewinz [link] [comments]

Samsung CU 8000 Vs LG UR9000? 65 inch

HI ! need help which one is better Samsung CU 8000 Vs LG UR9000? submitted by /u/Upstairs_Resolve2484 [link] [comments]

Until Next We Meet...

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I was with the company for more than 25 years... Through the good times and the bad... I was part of the most recent restructuring that happened at the beginning of June, took me a while to process everything... I guess I still am processing a bit... But honestly I don't have any regrets, the company helped pay for my education, trained me to be an outstanding leader, taught me how to be a successful business owner /operator. I started in the late 90's So yeah, most of you weren't even a twinkle in your parents eye when I first started... I came up through the ranks, started my career as a printer captain back in the day... Ended my career as a store manager... This post is more for me than anybody else... But I guess if I have any words of wisdom... I guess I would put it into two categories " those who are currently with the company" , and " those that are just joining"... So for those of you currently employed with Best Buy, know that good times...

On today's episode of "Found in the Gaylord" -Things That Are Older Than Most of the People That Work in This Store-

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submitted by /u/Sea-Fix9964 [link] [comments]

If you’re looking for a laugh…

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Check out the reviews on most of the AudioQuest cables, the reviews for this SKU had my sides in pain submitted by /u/richlen99 [link] [comments]

Goodbye 257, 584, 834

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Last day after 20+ years. It was a hell of a ride. In Store Tech>Double Agent>CIA Senior>DCI>Customer Assistant Sup>HT/Appl Sup>PC Sup>Mobile Manager>Sales Manager>Experience Manager>Customer On to bigger and better things I hope! submitted by /u/_angry_rants [link] [comments]

Paid memberships

Leaders- is everyone down MTD paid memberships??? Are there ANY locations hitting? Reveal yourselves if you are submitted by /u/Itsnoturbusiness [link] [comments]

Does bestbuy still do sales training like at a hotel?

Just out of curiosity I got the job in late 2019 and after like a month went to a sales training for the weekend. Pretty basic stuff but I was surprised a retail sales job sent me away. Don’t think people at my store went after me since COVID happened son and everything but do they still do this stuff? submitted by /u/bryanisbored [link] [comments]

Open Box Cell Phone Purchase - Not So Good

I came to post about my experience of buying a open box cell but after a quick search of "open box phone" I find out that my experience is more typical than not. I assumed that it would be like buying a returned phone from the warehouse of the huge online site, but I was wrong! I purchased it online, it was marked as 'excellent' and it was the only open box option that could be shipped to me. I've bought a couple open box phones in the past from that huge site (always their warehouse, never a 3rd party), one was 'good' and one was 'very good', They both came in the original box with all accessories ect. included. and honestly looked like new. The BB phone came on a piece of cardboard semi secured by a plastic sheet that was then put in a small box with no packing There weren't any original accessories. This is their idea of an excellent open box! I don't want to go through the hassle of returning it do to it being a lengthy drive and ba...

Dear Best Buy Customer

Dear Best Buy Customer. There are a lot of changes happening in your Best Buy stores. Best Buy Employees are being crushed by corporate change. Have you ever gotten excellent service by an employee? Do you like having an actual expert to help you? Do you want to be able to speak with someone in the store or even in the US? Do you like being able to run into the store to grab something and have it today? Best Buy isn't listening to it's employees we are voiceless but YOU are not. Be heard send emails, speak out write reviews. If not to help hard working people who worked hard to be excellent in their field, then for yourself. Do you really want to call in and have your calls routed to another country? Your information in another country? Sadly, this is happening in a lot of retail stores. You will actually have to wait your turn to speak with someone if you can find anyone because there may only be 3 sales people on the floor. I'm sure this won't work, people just don...

Getting the Best Buy run around after purchasing a gaming laptop.

So I purchased a gaming laptop that was open box labeled as satisfactory. I open it in the parking lot and check out the computer and everything looks great. Get home, turns out I’m missing a charger, rookie mistake I should’ve checked the whole box. I call customer support, first woman on the phone tells me I bought what I bought and sometimes stuff is missing so I do my research and satisfactory is labeled as • Minor to moderate cosmetic signs of use possible • Any signs of use will not impact performance • ‼️Nonessential parts or accessories may be missing‼️ Laptop charger is an essential piece of the laptop is it not?!? So I call back and am told “oh okay of course we can discount it 15% just go into the store and tell them what happened”. Sweet. Second trip to the store (30 minutes) and customer service tells me its not in the system and to come back in a day. That leads us to our third trip today where I go in and the manager tells me there’s nothing they can do it’s an onli...

What do I do with this?

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submitted by /u/CoriesMom [link] [comments]

Exchange a laptop for another even if It's not in stock?

Hello r/Bestbuy , is it possible for me to return a Samsung laptop for another laptop with the same price, even if that laptop is not in stock? Can I exchange my laptop and buy the new one even if it's not in stock, then come back later to pick it up with having to buy it? submitted by /u/Adrianus_The [link] [comments]

Calling out with a doctors note.

So I have called in 3 days in a row because I have a really bad case of strep. Even though I have a doctors note covering me for these days and have a positive strep test is it still a fireable offense. I know it’s a company to company thing but I wanted to check because I wouldn’t be surprised if my manager was getting to this point. (Part timer which switches it up compared to FT) submitted by /u/Yallknowandyy [link] [comments]

Geek squad protection parts replacement

I had something ordered with my geek squad protection plan as a parts replacement and never received anything at. Any ideas who to reach out to? submitted by /u/MrC330 [link] [comments]

Cleaning ps4

Does geek squad actually take apart the ps4 and clean the inside? They said they did and the outside looks clean but it’s still loud as fuck submitted by /u/kevinochino [link] [comments]

I placed an order for pickup on the 14th and it's preparing for pickup on Tuesday (25th). Is this normal?

I think I'm being ancy, as I'm waiting for a new phone, but I wanted to check to see how long a pickup from store order should take? 11 days seems like a lot. submitted by /u/Fast-Spot-4965 [link] [comments]

question about shipping

how would i confirm my order with the delivery driver to recieve my package? i dont have a phone, but could i simply print my order out to confirm it? submitted by /u/Necessary_Gas5651 [link] [comments]

Can I buy a laptop with two separate payments? (Cash and Debit)

I’m looking to buy a laptop, and use about $600 in cash (All in 20s) and the rest with a debit card. Is this allowed? submitted by /u/Jaayyy9 [link] [comments]

Curly redhead working @ Utica, MI store

This is a tremendous longshot, I know, but you were fucking adorable today. I saw you and basically tripped on the chair at your register (you were up with mobile phones). I complimented you but had to run for a work meeting. If you somehow read this I'd love to hear from you! submitted by /u/midwestnerdery [link] [comments]

Item delivered to old address

So I placed an order for an item and after the item shipped I realized it was being sent to my old address. I contacted CS for some help and they are sending me the same item to the correct address (already received tracking). I asked the CS agent what would happen to the original Item that was sent to my old address and they told me “do not worry about the old item I will take care of it”. Does this mean they are taking a loss for that original item or are they expecting the current tenants of the home to send it back? It was delivered today. submitted by /u/xvgabexv [link] [comments]

Stolen pick up item

So last week (July 7th) I was super excited when I saw the Canon R6 mark ii body only be back in stock on the best buy website I ordered it immediately since it's so hard to find the body only. Fast forward to today (July 18) I'm so excited to get my camera I go into the store and go to pick up the camera and the cashier scans my barcode grabs the box from the topmost shelf from the pick up area then stops and tells me the box seems a little light. She then opens the box, which has no Canon seals BTW, to find that it's completely empty. I am totally pissed because like I said the body is usually sold out everywhere. So someone actually took the time out to scan the item label it and place it on the highest shelf to mark it as ready for pickup without realizing a 2 lb camera wasn't in there. The manager more indifferent than again basically told me that sucks bro. And said his employees are not trained to weigh an item. Common sense must not be to prevalent in this stor...

Looking for Monitor to Pair with MacBook

Trying to purchase a monitor to go with my MacBook in order to dual screen school/office work. Thinking either 24inch or 27inch, is the extra 3inches worth it? Budget under $150(pre-tax) and something I can purchase off the Bestbuy website. submitted by /u/asiantaco42 [link] [comments]

How to return an item with GSP

(I'm an employee don't yell at me) I bought a series S two months ago and realized that I don't use it too much. What's a good way to get my money back? Do I try my luck with a manager for an out of policy return or just destroy it beyond repair and wait for a junk out? Any other ideas? submitted by /u/MMonkeyMania [link] [comments]

Is there a special group to ask for or way to get to someone competent on the 800 number ? Thanks

submitted by /u/Trumprapespeople [link] [comments]

Phone Interview Tomorrow What should I know

So as the title states, I have an interview with the hiring manager/ training manager tomorrow via Phone. What should I know? what type of questions are they going to ask? thanks for any advice submitted by /u/QuickSilver_Man [link] [comments]

Found my 2014 Future Shop boxing week pay stub. BB bought them in 2001, in 2015 65 closed, 66 converted to a BB. No more commission pay.

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submitted by /u/SteveBB10 [link] [comments]

One shift lead to another shift lead.

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submitted by /u/InitialColors [link] [comments]

No more free installation - why keep Best Buy Total?

I'm crushed that there's no more free installation with Best Buy Total. I'm considering cancelling. What should I keep the membership for? I work in Tech and don't need the software support etc. It's mainly for TVs and household appliances/electronics. submitted by /u/oompaloompa85 [link] [comments]

What does an employee only zone mean?

To the customers who enter employee only zones, PLEASE DO NOT. It is called an employee only zone for several reasons, including safety for the customer and employee, and when you end up entering that area you put yourself and the employees who may be back there at risk of harm. So if you come in to tell us something and we cut you off to ask you to leave the area, we aren't being rude, we'll try our best to help, but you CANNOT continue that conversation and ignore what we said. submitted by /u/DeeMan2003 [link] [comments]

Response times?

I put in an application and was told to do a video interview. I did and was told I would be contacted shortly about a second interview in person, I selected the dates I was available to do so, this was last week and they never got back to me. How long is it supposed to take to get back to me about job applications? submitted by /u/thelowbrassmaster [link] [comments]

Selling displays?

What’s the process on selling displays? I know we don’t normally do it or ever but whenever we do what’s the process? submitted by /u/RegretLongjumping134 [link] [comments]

Two Weeks Notice

Hey, I've been w BBY for 2 years as both an advisor and CA. I'm heading to college next month (freshman year!) and also have a job lined up at an Apple Store on campus. I am 100% putting in my 2 weeks and was wondering if I get PTO. I'm part-time and this is my first job so idk if that's limited to ft only or what. Thanks! submitted by /u/Elegant_Mark_938 [link] [comments]

Is best buy allowed to sell the previous years display?

I recently bought a Lenovo 9i 4k 2022 model listed as open box excellent. I've been using it for a few days and I just realized that some parts of the screen are screenburnt with what looks like a display video or advertisement. One part of it is a QR code and the others are just boxes that say "9i" and "windows 10" and other laptop specs. My question is were they allowed to sell me this as open box excellent? This would also explain the fact that when they opened the box that the laptop was stored in it was missing the case and the pen that were supposed to come with the laptop considering It was open box excellent. Along with that they had a hard time finding the serial number for the laptop because the sticker was removed? Thankfully they returned me the amount it would cost to buy the case and pen if I were to purchase it from Lenovo's website, plus customer service overall was great. submitted by /u/portal742 [link] [comments]

Question about returning a washer and dryer

Had a customer come in and said that they ordered a washer and dryer, but it stopped working. They placed the order for the washer more than 15 days ago, but they only received it about 13 days ago. I wasn't honestly sure if it fell within the return policy. So for delivering appliances, does the return period begin when the order is placed, or when the customer actually receives the product? Thanks! submitted by /u/ClairelyWritten [link] [comments]

Pikmin 4 preorder question

I had a customer ask if they were to preorder the digital version of pikmin 4 if they would still get the tote bag, I got conflicting answers from my store and was wondering what the correct answer was, thx! submitted by /u/rborders102 [link] [comments]

Samsung marketplace and gsp

Just a quick and dumb question, has anyone tried to put GSP on a Samsung marketplace order? I can’t price match because it’s a student discount and almost 50% percent off. If it matters, the product is a odyssey neo G8. submitted by /u/Blurbing [link] [comments]

Fire TV

I love it when customers buy the cheapest fire tv possible and they ask “is it a good tv”, not trying to shame people for trying to get a tv they can afford and for some cases it is a very good choice but a lot of people ask,”why is it so cheap” and ,”how long will it last” and I’m just like you’re literally buying the cheapest tv what do you expect. submitted by /u/Jaded-Signature-7773 [link] [comments]

Is Best Buy a safe site to buy laptops on?

I found a laptop I want to get from best buy. The closest one is over two hours away, so I'll have to ship it to me. Has anyone had any issues with this? I was almost scammed by a third party seller on Amazon, so I'm worried about buying another expensive laptop online. I'm worried about the package coming damaged, or being stolen off my porch if it ships in a Best buy box. Any advice? And is there a way to have them hold the package at my post office or ups store? submitted by /u/One_Handed_Hooker [link] [comments]

Video Game Return Question

As of yesterday I ordered a copy of Street Fighter 6 for PS4, but upon playing the demo further I realized the game actually for me. What I'm wondering, since sources are pretty conflicting, is if I keep the package closed and the game untouched, would Best Buy accept it as a refundable item? Sorry if this isn't appropriate to ask on the sub, just found it hard to get good information. State of purchase is New Jersey submitted by /u/HotDogMan66642069 [link] [comments]

BestBuy Visa Card

So I purchased an Alienware M16, but im thinking about returning it and getting a desktop, just from a price to performance standpoint. I am planning on financing my final purchase. If i return the laptop , will they allow me to exchange it for a different item/ computer if i used my best buy car? If not how long would it take for my credit card balance to return, also will it hurt the credit card limit? thanks. submitted by /u/OldFaithlessness9168 [link] [comments]

Google Smart Home Sale

Anyone know when this promotion ends by chance? submitted by /u/brandonjones237 [link] [comments]

PS5

So I think I know the answer to this but if my remote is broken to my PS5 with GSP do I have to send out the whole PS5. submitted by /u/DMoneyGMG [link] [comments]

"Yeah it will fit"

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Bro must've needed it that bad lol submitted by /u/SnooGadgets6277 [link] [comments]

Do you consider Best Buy to be a stable job?

I put in my two weeks, as after five years of being here I felt it is time to move on and focus on a better job and actually start a career. Upon telling a coworker about it, they mentioned "I get, but it is also really stable job here and good pay". On the pay part I can say "Yeah that is pretty true" as I got $16.50/hr, but the stable part I kind of disagree on. This person mainly works in the warehouse, so their experience/viewpoint may be different to mine, but I never really considered this place to be stable and affordable to live off of, even as a full timer. So to the topic at hand: Do you believe that this place is a stable job to stay with long term, or is it more of a "rose-colored glasses" point of view? submitted by /u/Concentrate_Little [link] [comments]

Is anyone aware of this massive fraud ring that seems to hit BB stores in Maryland and New Jersey?

Had my rewards account stolen from me for the 3rd time in the last year today. They redeemed $525 in rewards, buying a PS5 at a store in Bowie, MD. This is the same store that they used my points to buy an iPad at last year. After working with the executive response team last summer, I got my points back, and they placed a million flags on my account indicating to not do anything on the account related to points, etc. We ensured I had 2FA turned on, we changed the phone # on my account, and we changed the email address on my account. None of that mattered, as they wiped me out again. My leading theory is that this is an inside job by someone at Best Buy, potentially on the delivery/scheduling team. My thinking for this is as follows: September 9th, I ordered a remote start for my car. Their online scheduling was down, so I called the morning of 9/10 to schedule an install. Literally minutes after this call, my account was hacked for the first time. They purchased an iPad in Bowi...

Samsung VPL accommodation

Does anyone know when Samsung Vpls are supposed to be able to use their accommodation ? submitted by /u/Jaded-Signature-7773 [link] [comments]

Going Sleeper

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From AP to customer service to sales floor to CA to ARA to finally field agent it’s been a fun 4.5 years submitted by /u/scifodin [link] [comments]

Invue question what is the name of this piece

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Who knows the name of this part?? part I need to order it submitted by /u/Demonica1 [link] [comments]

Orders keep getting canceled. What could it mean?

I placed an order and then it was canceled a few seconds later. Same issue with a few more items I tried to buy. I reached out to CS and they told me it's my card. I called my card and they said it's fine. What can I do here? submitted by /u/FirmPepper8878 [link] [comments]

Financing Question

Hi all. I am a My Best Buy Plus member and recently bought a Steelseries wireless headset on sale for $280. Because I wanted to use my Best Buy credit card to get 12 month financing I knew I needed to make my cart total over $300. I added a controller stand I think I’ll like for $27 making my cart total high enough for 12 month financing. My question is, if I get the controller holder and end up not liking it and returning it, will that then bring down the total of my order and no longer have it get 12 month financing ? Or can I return it and still have 12 month financing on the remaining portion of the order ? Thanks in advance for any replies. submitted by /u/Nickplay21 [link] [comments]

Best buy sucks now

Paywalling basic features that most companies offer. Tried to price match something and was told I would get the lower price with a Best Buy membership, felt like I was pressured into buying it as if I was buying a car. Had to say NO like 10 times for them to finally price match Now points are gone unless you open ANOTHER credit card with insane interest rates Made 3 $2,000+ purchase in the last 4 months at Costco instead of BB. Was sort of forced to buy an OLED TV at BB cause of their GSP w/burn in protection, LCDs are purchased at Costco, but other than that, im looking elsewhere for big purchases. Anyone feel the same? Is BB shitting on long time customers? submitted by /u/Vladabeast [link] [comments]

So... How is Working At BestBuy?

I've been working at Target in the electronics area for about a year now. I like getting to use my technical knowledge for my job, but I'm considering switching to BestBuy, and I have some questions. What's the base pay? How much does it vary between stores? How's the workload / truck? At my job expected to keep up with a copious amount of push while also needing to help out in other depts. Lots of stress, and I can't do it forever. How are the benefits? Target has. 5%+ company match for a 401k and some other smaller things, but I'm a minor so I can't actually use it :/ Any employee discounts? Are they easy to take advantage of? At target it's 10% but you need to pay with cash or a redcard to use it and, once again, I can't use a redcard b/c I'm a minor. I've had multiple tech coworkers who came from BB to Target and all of them frequently talked about how much better BB is (More pay and less work) and how I should really consider swi...

I have two very expensive paper weights aka washer and dryer in my apartment.....eye rollllll

I live in Montreal. I purchased a washer and dryer IN APRIL along with all the necessary items for installation. Guys come to deliver the W and D and are like - ok, great. We're done here. There's no mention of installation on their receipt. We show them ours (it was all paid for) but there's nothing they can do. We call Best Buy and they tell us the delivery guys will come back that afternoon and do the installation... I am no fool. This sounds too good to be true. It was. No one comes and we are SOL. We call Saturday, same song and dance-someone will call us and setup an appointment to install the W and D. Sunday we call back - no one is working today, there's nothing we can do. Call us tomorrow. We called today and WE HAVE TO GO TO THE STORE TO PICK UP THE PIPES/INSTALLATION GEAR. We don't even have an appointment for the installation. They're going to "let us know when someone is going to come." Do I just return the W and D and go somewhere el...

My Best Buy Plus Return Policy

Hello so this is my first time using this but I canr find any answers anywhere else. I recently did a return exchange on the Asus Rog Ally under my new best buy plus membership in order to get the 60 day return policy and sales. I also bought a keyboard that day as well. The issue is neither items are showing up under my purchases for the 60 day return and only show the standard 15 days. Im not sure if this is correct but I went into the store a few times for some issues I was having with the total tech membership also not showing up with the 60 day returns. Can anyone confirm if this is a glitch in the app and websites or if I do not have the 60 day return on these products. Thank you. submitted by /u/Lasagna_42069 [link] [comments]

Price matching

I got a great deal today! I had an online representative price match a GE cafe cooktop ($2100) to the actual Cafe website which was on sale for $954. Super excited as I was able to use my total care protection. Is this normal for them to price match directly through the appliance company? submitted by /u/sunsplash17 [link] [comments]

I feel like I got scammed

I recently bought a new phone and the sale associate at best buy told me that to have it unlocked I would have to pay $50 extra because if I purchase the shown price it would be locked. On my receipt it shows the purchase of the phone and My best buy plus yearly membership for 49.99. My friends are telling me I got ripped off and I feel sick to my bones right now. I want to know if I needed the yearly membership to unlock my phone and what should I do? Mods locked my post for now but you can message me if you can I would like to know what to do asap submitted by /u/OkNowHereWeGo [link] [comments]

Employee stories (memes)

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Getting caught in Appliances in the last little bit of your shift: What are some of your funny employee stories? submitted by /u/SnooGadgets6277 [link] [comments]

Bestbuy Points system

I stopped purchasing stuff through bestbuy after they made the change on their point system to where you no longer receive points if you use a different credit card or even paying with cash. The only way to get points is if you use their credit card which I do not do. Is there any chance this will go back to what it used to be so I can start shopping there again? https://www.thestreet.com/retail/best-buy-changing-rewards-program-free-shipping submitted by /u/Fair_Pomegranate2535 [link] [comments]

Best Buy Plus membership questions

Hello I normally don't post on reddit but I cant find any answers anywhere else. I recently did a return exchange on the Asus Rog Ally under my new best buy plus membership in order to get the 60 day return policy and sales. I also bought a keyboard that day as well. The issue is neither items are showing up under my purchases for the 60 day return and only show the standard 15 days. Im not sure if this is correct but I went into the store a few times for some issues I was having with the total tech membership also not showing up with the 60 day returns. Can anyone confirm if this is a glitch in the app and websites or if I do not have the 60 day return on these products. Thank you. submitted by /u/Lasagna_queen420 [link] [comments]

Sales associate screwed me.

I bought a Dji mini 3 pro (Thursday night) and needed it for this weekend. The associate said it’d be no issue and I also wanted to insure the drone since I’m dropping damn near 1k for it…. Long story short my drone was supposed to be delivered yesterday and I found out that he signed me up for best buy total membership instead of putting a 2 yr replacement warranty on the drone or explaining anything else in detail. I found this out after calling customer service trying to track down the drone since I was worried about it getting lost or stolen in shipping…. What do I do??? submitted by /u/Glass_Sweet4414 [link] [comments]

Does Best Buy offer the same promotions as phone carriers when a new phone comes out?

Almost like a price match, but instead it's a promotion match. I'm asking because I get AppleCare+ with my Total Tech membership and plan to upgrade to the iPhone 15 pro. Sorry if it's a stupid question. submitted by /u/thor-the-fox-sin [link] [comments]

Interview

I applied to a retail sales associate position and was wondering if I can skip the pre recorded interview and go directly to the best buy location I applied to and do an in person interview there because the pre recorded interview feels really weird talking to yourself and I can't form full sentences without stuttering a lot. submitted by /u/ph1lod0x [link] [comments]

Anyone else wish there was an RSS mobile app?

Like why do I have to run to a POS every time smh submitted by /u/Strict-Department-14 [link] [comments]

Ordered an air conditioner and look what I got

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On a chat right now to get this picked up and sent a new one. This is so ridiculous. The makeshift piece they used isn’t even taped lol the seal is broken. This is exactly how I received it. submitted by /u/tiLLIKS [link] [comments]

Really Best Buy!?; you sold me this shit as Brand New with grease and fingerprint all over the discs. Disgusted! Gonna try to clean them but not nice.

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As an installer I made this Bingo Card for our truck

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What Makes You Guys Stay?

Hey guys, for the current employees: what makes you guys stay working at BB/ what do you enjoy most about working here? I’m very curious to hear the different stories and the motivation(s) towards your hard work. For me, the reason why I stay is because of 2 (technically 3) reasons: Being a college student, I need the $. Even though I am part time and do not get the hours I used to get at my old job, it’s better than nothing. My drive is super short (5-10 mins) so I really don’t have to waste gas at all. Also, my major is IT so it definitely helps learning the technology and the different variates. With that comes the information to diagnosing and/or fixing them. The most important reason: MOST of the customers. Anytime I see a customer days or weeks later after selling them a TV or computer and they tell me how much they love it warms my heart. Just knowing that they trusted me enough to buy what I recommended and hearing that they are glad they bought it from me makes my enti...

What a deal

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Credit/debit payments down?

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When you want the TV but don't care for delivery

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If you buy an item on sale and need to exchange it for a replacement after the price has gone back up are you required to pay the difference?

I’m of course talking about an exchange within the 2-week window. submitted by /u/TheClownIsReady [link] [comments]

Retail Mode

Maybe a shot in the dark, I recently purchased a used samsung tablet off of ebay from a reputable third party seller. They deal with store returns, and I guess I purchased one that still has retail mode enabled from Best Buy. I have tried the passwords "blue" and "5444" but I am not having any luck removing retail mode off of my tablet. submitted by /u/schooz16 [link] [comments]

What would Best Buy do it this happens?

I have gone to my local store a few times to get something. Several times the online stock count for my store says they always had two in. I went to the store yesterday and saw they had none in, and the guy could not find any. So I went home and order it online from BB dot com. Well I think since the local store inventory still said it had two in stock that the store was tasked with picking it from the store and doing a local delivery to me. But since the store really had no stock, will they just kick it back to the website and have them ship it out or cancel my order if the local store has none in? They already show something by 'Shipt', but its still stuck on packaging item for delivery today. But has not moved from that all day. I know that this reddit can not look up my order, but thought I would ask since some here may work orders like this. submitted by /u/nodakskip [link] [comments]

Good bye 323 old management sucked ass and I heard new managers suck even more ass but you brought incredible friendships

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Just quit. Feels like a huge relief and already feeling happy. Only thing I miss is that discount which was stripped away instantly.

submitted by /u/radguitarist [link] [comments]

MBG CORE on Instagram:

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$299/12 month financing...when is good til?

I plan on buying a bunch of steam cards to put toward a steam deck. If I am able to buy $399 then I'll do that bc I need $488. Just wondering when the $299/12 months no interest promotion ends... submitted by /u/jackburton1989 [link] [comments]

I hate the handhelds so much buggy ass software

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easy paid memberships

For locations without specific assigned departments, just never leave the computer department. Most computers are on sale with membership pricing of $50 off which is exactly the price of a year of best buy plus and marketing it as pretty much a free year of it I have gotten 7 memberships on a slow day. submitted by /u/huntertyson30127 [link] [comments]

Inquiry about refund

I bought 1 new laptop and 1 used laptop and the new was was running out of battery in like 2 hours of just basics stuff (typing , using pdf).I returned this laptop for cash refund because the battery issue. I returned the second a couple of weeks later and exchanged it for a new laptop because I didn’t like the used one and they told me if I returned again I will not ba allowed to buy another one but now I don’t like the laptop it doesn’t fit my use what can I do? Update: Called customer support they told me you should be able to exchange as long as it’s in 30 days but I don’t want to get banned or just over all feel ashamed when returning. submitted by /u/Short-Character3743 [link] [comments]

myWisely card?

Has anyone else gotten myWisely debit card from Best Buy? What is it for? submitted by /u/xbritp [link] [comments]

Pricematch with Best Buy Plus Question

I am thinking of grabbing a pair of AirPods Pro and have a price match question. It shows that Best Buy has them for $249 plus $12.50 off for Best Buy Plus members. However, Amazon has them for their usual $199 sale price. If I price match to Amazon, will I still get the $12.50 Best Buy Plus discount if I purchase the membership? Effectively, making the cost of the AirPods $185. submitted by /u/cashmonee81 [link] [comments]

Active & Fit direct benefit?

Has anybody signed up for the active and fit direct benefit from Bestbuy? It was in the company news a few months ago and I finally started looking into it today. It seems like it offers mainly planet fitness gyms but also some others for $28 /month but whenever I go to sign up it makes me select which gym I want to use. It'd make sense if I get access to every gym on the list for that price but if I'm only allowed access to planet fitness gyms for $28 why wouldn't I just do it through their website for $10 a month. I'm just very confused on the benefits of this and I understand it's a very obscure question. submitted by /u/MMonkeyMania [link] [comments]

Wha?

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Wait … what’s the advantage? I thought it was only $49 a year … submitted by /u/Loudog121 [link] [comments]

Severance Package

Has anyone that was recently been let go due to supervisor cut received their packet in the mail yet? submitted by /u/MedicalCraft2833 [link] [comments]

Need Advice On Broken TV Return

I purchased a display TV and when the employees were taking it off the wall they slammed it on the metal cart pretty hard (admittedly I should have checked it right away). They then bubble wrapped it and put it in the SUV I was borrowing from a friend. When I got home I took the bubble wrap off and the top right portion of the screen was broken and the tv wouldn't even turn on. I was unable to bring it back right away since my friend had already left with the SUV and I figured I had some time to deal with it since the return policy was 2 weeks. I called the store I bought it from which routed me to a call center and they told me to bring it back to the best buy closest to me and it shouldn't be an issue. Exactly a week later from the purchase I was able to get the SUV again and brought the TV to my local best buy where the store manager treated me like absolute crap, suggested I was lying, and declined the return. I called the store I bought it from again and was once again ro...

Mood

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submitted by /u/jordan23lbrn [link] [comments]