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Showing posts from December, 2023

Holiday Pay for New Years

Do we get payed time and a half tomorrow if we work New Year’s Day? FT employee here btw. submitted by /u/Weak-Beautiful-9943 [link] [comments]

Package was returned and I didn't do it

I recently ordered a mouse pad with a 50$ gift card and decided to get next day shipping, just because I felt like it. It was supposed to be shipped through "shipt" and the package was of course, meant to come the next day. So the next day, (today) the package didn't come. So, I checked my order status, and it said returned. Does this mean the person just took my package and returned it? Will I get my money back? I mean of course its returned to me but why did this even happen in the first place? I can't really find anything on the support website for this either. submitted by /u/Conan_NXL [link] [comments]

Opening products

What’s up with everyone’s obsession with opening products before they even buy them to either “test” it or see what it looks like? submitted by /u/jordan23lbrn [link] [comments]

Best Buy memberships

Hi my Best Buy total tech membership renews this Tuesday. My computer was bought before the memberships were changed. I just extended the warranty on my Asus laptop for another 2 yrs through Asus. 175 dollars is a lot of money for me with a low income. Can anyone give me an honest opinion if it's necessary? I have looked them over but I'm not great electronically. I just want to have some recourse if something goes wrong with the laptop. If it's needed I will get it. Thank you for any thoughts! submitted by /u/Serenitymcw [link] [comments]

Retained after seasonal but not scheduled this week

Hello all, I was hired on seasonal in November and was just informed on my last shift about 2 days ago that I’d be kept. I said yes and filled out my scheduling availability, which is very open. Now it’s Saturday and I have yet to see any shifts for me after the 5th. Is this common for part timers after seasonal? Is it just bc hours are low atm? submitted by /u/AlecTheAverage [link] [comments]

The app sucks.

Ex-Employee here just wanting to rant, so I know you’ve heard all this before 100 times. Holy shit the bestbuy app sucks so bad. Never tried to pay my bill with the app since it was easier to just do it at work, but since I’ve left, I’ve had nothing but trouble with the app. The first time I tried to pay my bill, it wouldn’t let me put my card in the app. If I clicked the credit card button, it would make me sign in (again), but it wouldn’t let me log in. I had the right password and login, I even reset my password and used a new one, and again, even the new one was incorrect somehow. Attempted to deal with support online after I tried a bunch of different things, and they just gave me, “Sorry, I don’t know, go to a store.” So I just went and paid it I store. Next month, I tried again. For some reason I could get into the account this time, but the card number was invalid no matter what. It wasn’t, it was the name number that was on my card, but again, didn’t work. So I gave up. For a...

Best Buy protection Extension

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I noticed in the plan and subscription part of the Best Buy app a lot of my covered products have an extension option. The plan (using for an example) doesn’t expire until 2025. If I buy the extension now will it still charge me now or when the plan expires? Or do I wait until closer until the actual expiration date and then do it. submitted by /u/Pale-Breath4262 [link] [comments]

Let Go Today

I was informed today that I was being terminated due to attendance violations. (Being late, not calling out or no call no showing). It’s been quite the experience over the last 20 months. The people I’ve worked with, especially in product flow are some of the funniest, most hard-working people I’ve ever known, and I was honored and privileged to work alongside them. With that being said, Best Buy, as a corporation, is completely and utterly fucked. Starting at the top, Cori Berri is one of the worst executives I’ve ever heard of. She constantly takes this company and drives it into the ground. It almost seems intentional at this point. She is a fucking idiot and I wouldn’t trust her to run a lemonade stand, let alone a huge corporation. To one of my managers in particular, you are an asshole. Plain and simple. You constantly call people out over the walkie for stupid things, knowing damn well that it could’ve been a 1on1 conversation, or one that didn’t need to occur in the first pl...

DO NOT BUY ANY APPLIANCES FROM BEST BUY

I ordered a fridge and dishwasher in November and the earlier they said they could get it to me was jan.. ok i can wait but my fridge is broken so sooner the better. Then they jist kept pushing it back and now it will be 6 months! Until I can get it. Terrible customer service. Just go anywhere else! submitted by /u/cremeofsomeyunguy [link] [comments]

Smart TV deals

Hello all, Any good deals that you guys could recommend? Looking for a 43” due to limited space. Thank you submitted by /u/bistek19 [link] [comments]

Double charged for pick up order, need some reassurance.

Sorry if these kind of posts are something this sub has been filling up with but I just need some reassurance. Recently I purchased a controller via the Best Buy website and picked it up. My card got double charged and I’m aware the second charge is meant to be some kind of holding payment. However, it went from its pending status to completed. It’s been roughly 5 days since original purchase and both charges have been completed in my bank account. I tried calling their support but they basically just told me to wait longer and it’ll automatically refund the amount. I’m not too sure about that so that’s why I’m here asking for some input. Are both charges really supposed to go through and will I actually get the money back without having to do anything? Thanks for reading :,) submitted by /u/Gray_Mistt [link] [comments]

Question on exchange policy

For Christmas, I bought an Oura ring for someone but it is too small. It was on sale when I bought it and today when I went to the store to exchange it for a bigger size, they said I would have to pay the difference. Any help in how to avoid paying the additional difference? Since it was an exchange, I was thinking they could override the listed price to match the sale price. submitted by /u/nickrentschler [link] [comments]

Elite Series 2 serial number

I recently exchanged a regular Xbox controller under warranty and I noticed they scanned for serial number, which I’ve never seen them do before. I have a warranty on my Elite Series 2 and have a few months on it but the serial number is very very faded and can’t be made out. Is that going to be an issue ? submitted by /u/Looperx9 [link] [comments]

Washer Dryer Combo Recommendations

Hello Everyone! We are preparing to purchase our first Washer and Dryer set and after review, we have found the following options within budget: Package - LG - 4.5 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology and 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White Package - Samsung - 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator and 7.2 Cu. Ft. Gas Dryer with Sensor Dry - White Package - Samsung - 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet and 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry - Black Package - Samsung - 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator and 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry - Black We are just looking for some feedback if you have any experience with any of these options and/or brands that could help us to make a decision. Thank you for the feedback and your time in advance! submitted by /u/HappinessMatters19 [link] [comments]

Samsung Frame TV with Pull Down Mount

Hi. Does anyone have experience using a pull down mount with a Samsung Frame TV? Someone told me that I need to use the designated mount for the TV and that I may not find a compatible pull down mount, just double checking. Mounting above fireplace which is a little too high for comfortable viewing submitted by /u/JunipersBerries [link] [comments]

"The website said ready for pickup in an hour!"

IT'S **AT LEAST** ONE HOUR. WAIT UNTIL YOU GET THE CONFIRMATION EMAIL/TEXT. STOP COMING IN AND GETTING MAD WHEN YOUR STUFF ISN'T READY. submitted by /u/Runmare [link] [comments]

Good gifts to get for family through the employee discount?

My fam doesnt celebrate christmas due to our culture, we basically gift and celebrate on new years. We also don’t partake in gifting often but i do wanna get my parents 1-2 things each. What could i get them that they would surely have a use for? Not looking for anything like dyson per se, but something that would be functional or good for often use? And a good price with the discount hopefully. Thanks, merry christmas submitted by /u/Anchorage_skim [link] [comments]

🎶Happy Holy-days🎵

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🎶Happy Holy-days y’all!!🎵 submitted by /u/LAUGHgan1stan [link] [comments]

Best Buy needs to change the service center leadership so accountability can be held or move away from them as whole and change how TT covers products.

TLDR; they fuck up non-stop at my store and it leads to upset customers. I'm sick of how often they fucked up and get away with it. Ex. they denied a MFG saying the warranty date ended and stated next year as the end date. The literal dumbass who denied it mistook 2024 with 2023. I had to re-send it out with the receipt of purchase (that has the serial on) and printed the manu websites proof it has MFG. My store this week alone has had to key out almost 1k because of them and nothing can be done to hold then accountable. submitted by /u/TheWorstKy [link] [comments]

Scam store order cancelations

Why stores are taking orders that they can't fulfill. And later they won't honor them when they are the ones canceling your order. I order a Pixel 8 on launch back in October. My order have been delayed because the item was not available on the color that I have made the purchase. They had other colors but not the Hazel color. I was advice from their team to not cancel it because I would loose the promotions. 2 months later online and in store are blaming Google couldn't send the device on that color. Tried to change the color multiple times in store but they wouldn't match the promos.... submitted by /u/Smart-Crow95 [link] [comments]

Question from a customer

If I purchase a washer or dryer from Best Buy do I have to hire a professional to set it up in order for it to be covered under warranty? submitted by /u/LaurenMARIE1120 [link] [comments]

Selecting ground shipping, best buy changing it to next day with Shipt

Fingers crossed my Shipt person doesn't leave my new 4k computer monitor on my doorstep in the city with the highest property crime rate in the country (Portland) How can Best Buy alter the shipping like that? Do I have any consumer protection in a case like this? They are delivering to an empty home as I'm not there for the holidays. Best Buy customer support said Shipt needs to delivery to a person and if not they will return it to the store - but will not reach out directly. I'm just worried - if that package is left on my doorstep, the black hole of Portland will consume it. submitted by /u/nokittymycheezie [link] [comments]

Pick up for today

I’ve ordered a PS portal, almost anyone who has been looking for one knows that it can be a pain. When I ordered 4 days ago it said pick up on the 23rd (today), I’ve read/heard many stories about delays and that they’re to be expected during the holidays. My app still shows “preparing for pick up today” but I’m starting to wonder if I might not be getting today. What do you guys think? submitted by /u/lvale24 [link] [comments]

Help! Bestbuy on eBay

anyone have try to order from bestbuy on Ebay with forward address like shop&ship or DHL EasyShop? is this possible? submitted by /u/azherbh [link] [comments]

Is there a Restocking fee on non open and unactivated iPad mini?

Thanks in advance! submitted by /u/cr8tvt [link] [comments]

Pinole Store Theft

Watched a guy walk into the line (with his kid) and then just leave the line and walked out of the store with $1000’s of dollars of product in his hands while 4 employees talked to each other at the front. Didn’t even notice the guy. Then when a lady walked up to tell them, 3 scattered to avoid getting in trouble and the other one started sweating hard (pretty sure they were a manager). Tell me how you have a manager literally sitting looking at the front door and they let thousands of dollars just slip right by. Wasn’t even busy in there. Hilarious and yet another example of how this company is falling into the dirt. submitted by /u/OkHabit4954 [link] [comments]

why

why is it that when i buy a pc from best buy and they forget to reset it for me and take the best buy service off i have to pay extra for help submitted by /u/StrengthEquivalent40 [link] [comments]

In store price matching

Hello. I bought an Xbox during black Friday sale for 400 plus a gift card. They have it for 350 right now no gift card. The gift card hasn't been spent yet, but I'm assuming if I go in to price match it then it won't let them cause of the gift card? Or it will but charge a fee for it? I've seen it do both things before submitted by /u/bleedingwriter [link] [comments]

TV delivery

I’m going to be buying a tv from Best Buy that I need delivered. The site says that delivery is available tomorrow, but I won’t be able to receive it until the 28th. Should I wait to buy it or will they give me delivery date options? submitted by /u/detectiveSmartGuy [link] [comments]

2 for 1: I Miss Plasma TVs & Review Promotion for Gift Card Contest Question

Current BBY Groupie Customer & Employee from the Mid 2000s. Worked during the earlyish days of HD TV hype when Plasmas were still a thing. Slanged TVs like no other while high as balls then sobered up and did the car audio bay for a bit. I still stand by Plasmas being the prettiest display quality ever to exist in it's respective era still. I'm sad about the demise and occasionally google in hopes of finding a manufacturer planning to bring it back. My LG 50 is still so pretty and going strong(with regular use of self care features.) Anyhow, I have bought a lot of stuff over the last few years and noticing that I've got a ton of chances to win a $400 gift card for writing reviews, like 20 or so even for things from 3 years back. My question is: How often do people actually win these? I understand it's a sweepstakes but if it's really not all that uncommon. Just curious, I have written some here in there but I might have to take a night with the peace pipe an...

How can I use my rewards points

I have some rewards points from discover and I’d like to cash them out for a gift card. Unfortunately they don’t have STEAM gift cards but they do have 1) GameStop 2) Apple 3) Walmart 4) Best Buy 5) Amazon Which one of these gift cards would allow me to get a steam gift card? I have no qualms about going to a store to buy it if I can’t buy it online with a giftcard. However, purchasing the gift card online is preferred. Update: I have found a work around. I can just use my rewards to pay for my credit card bill. I’ll just ignore the stores and put money in my steam wallet via my credit card and use the rewards to pay that part of the bill (I have enough rewards to pay for the $ I want to add on steam). Since these companies don’t want to do the gift card thing I’ll just ignore them and go straight to valve lol. submitted by /u/Ilovetennis16 [link] [comments]

My Best Buy Total

I’m considering purchasing an 83” oled tv from Best Buy because their warranty coverage includes burn-in. The TV is about $4k, but Best Buy wants $850 for a 5 year warranty, which is ridiculous. I noticed that Best Buy Total only costs about $180/yr, and it would cover all products I purchase at BB, not just the tv. My question is twofold: 1) Will Best Buy Total cover the oled burn-in for as long as I have the subscription, or only for two years after buying the product? (Note that even at two years it’s cheaper than the $450 BB wants for a two year warranty on the tv). 2) If I cancel the subscription, do the warranties for the purchases I made when I had the subscription continue to apply until the expiration date? Thanks submitted by /u/InvestigatorTPG [link] [comments]

Question on next 2 years of Total Plan

Considering an LG C3 77". Protection Plan is like $529 for 5 years. If I opted for Total Plan instead, would that cover the first 2 years and then could I extend Total Plan for another 2 years after it matured? Protection Plan covered previous Sony plasma like 5 years ago that went green screen with 3K towards current Sony Z9D so it paid for itself. Just wondering if Total Plan would cost less in the long run than 5 year Protection Plan? I'll assume Total Plan may go up in price slightly after initial 2 year run if it remains to be offered for extension. Or, would there be an option presented for like a 3 year protection plan after initial run on 2 year Total Plan? Make sense? TIA! submitted by /u/Jesus_This_Is_Iggy [link] [comments]

BestBuy plus refund

I got Best Buy plus, pretty much paid $50 for a $50 BestBuy gift card. I’m canceling the service and used the gift card. Can I still get a refund for $50 or will this scheme not work? submitted by /u/wombatnoodles [link] [comments]

Purchased the product through invoice and agent specified a shipping address but purchase history says in-store purchase.

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I spoke to an agent about getting an invoice for this product and specified I wanted it shipped, yet when I went to complete the invoice, there was no shipping address, and when it showed up on my purchase history on the app there was no shipping address specified or shipping tracking. I spoke to an agent about getting an invoice for this product and specified I wanted it shipped yet when I went to complete the invoice, there was no shipping address and when it showed up on my purchase history on the app, there was no shipping address specified or shipping tracking. https://preview.redd.it/sjs0o3dfax6c1.png?width=1014&format=png&auto=webp&s=04ed9d1b23dacf5580571cd99d99d45febc45556 submitted by /u/Routine_Bison_2435 [link] [comments]

Did your manager let you do one final staff purchase on your last day or should I buy all my stuff the day before?

submitted by /u/MoonSt0n3_Gabrielle [link] [comments]

Member discount

Would anyone know of the $100 member discount will be back anytime soon. Missed the last one submitted by /u/Practical-Photo8288 [link] [comments]

Question about returns using BB Credit

Bought a gaming PC about 20 days ago using mostly my own money, and $500 on credit card. I'm going to return it today since I found someone who can build me and better PC for cheaper. I was just wondering if that possible since I used the credit card? I tried calling customer service but they keep hanging up as soon as I'm done talking to robot. Thanks! submitted by /u/nawlzdylan [link] [comments]

Didn't get much hours

So the manager gives me only one day with 6 hours shift and I am PT sales floor, this makes me feel bad so I talked to the manager but he said it is all about the performance. I am new hire and I don't know what should I do now. submitted by /u/Diiioond [link] [comments]

Goodbye nicki

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It is with heavy heart that I have to say that Best Buy took my Nicki Minaj flag down and out of the warehouse. Nicki you will be missed and everyone loved you. submitted by /u/Fit-Fly1381 [link] [comments]

Using e-giftcard in store

Is it possible to use an e-giftcard to make a purchase in a physical store rather than buying online and picking up in store/shipping home? submitted by /u/Trickybuz93 [link] [comments]

Online order packaging?

Ordered Galaxy Tab S9 Ultra and showed up in a bubble wrap package.... Just curious, is this normal?? I'd figure it would come in a box instead of plastic bubble wrap package as it's an expensive item and original samsung box is fairly thin as well. Doesn't help the fact that fedex driver just threw it on my concrete porch. submitted by /u/mrnobatti [link] [comments]

Best buy and mysimplemarketplace.com

So I got an offer and once I placed an order with my simple marketplace mentioning fulfilment by Best Buy, I got an order confirmation but the order number does not show up on best buy. Anyone who has used my simple marketplace, how did you track your order? submitted by /u/crazymanstanding [link] [comments]

I need some pointers

So I'm scheduled for a video Interview and I just need some pointers for it and does best buy drug test I applied to work at one in Tennessee submitted by /u/guitarkid15 [link] [comments]

Black Friday Sale Laptop *in the wind*

Purchased a gaming laptop through BB for a significant discount during the Black Friday sales this year. Placed my order on the 22nd of November, was supposed to arrive by the 29th of November. Package didn't arrive, checked the shipping tracker and it said the label was printed but the package was never received by UPS. Decided to be patient, called BB on Dec 6th and they apologized and helped me put in a replacement request. Was told I'd receive confirmation via email within 72 hours. Didn't receive confirmation within 72 hours. Called on Dec 11th and was told I'd receive confirmation via email within 3 business days and it hadn't been a full 3 business days. Called today, Dec 14th, and was told I would not receive an email confirmation but rather that I would receive the replacement within 15 days of the replacement request. So now I'm waiting until Dec 21st to see if my laptop arrives. No tracking number, no confirmation. Buying this laptop came at the...

Quick Question on Returns & Exchanges.

Sorry if this has been asked before: I got off the phone with BB Customer Support which is outsourced unsurprisingly. I purchased an Open Box "Excellent" OLED TV, and realized soon after that the TV has a defect. I am aware that I am able to return, which I will tomorrow. What I am asking is that instead of a refund, could I just exchange and put it towards a brand new model? submitted by /u/MisterSynister [link] [comments]

cannot return item that has been price matched? WTF?

i bought a keyboard at best buy last week, and this week it was on sale for $10 less than what i paid for it...so, as i always have, i chatted with them and got a refund for the difference. today, i'm checking my account, and the keyboard says it's no longer returnable, because "Item previously returned or Price Matched." when the hell did this nonsense policy start? i can't find anything on their website about it, and i know in the past i've still been able to return items after a price match... submitted by /u/matty8199 [link] [comments]

Anyone had GeekSquad mount two TVs in one visit?

If so, does it cost extra and how did you do this? Thanks! submitted by /u/bmfsfan [link] [comments]

Honest rant

Why is it so hard to get through to the store? The best buy in my area was hiring for a position for geek squad that i was going to respond to, i literally went through 4 different transfers asking to speak with a manager to talk about my application and it was impossible to get through. Is this a normal occurrence or did the workers just not understand what i wanted? I just gave up putting in an application because i had to go through so many hoops just to get hung up on accident. submitted by /u/AffixedSamurai21 [link] [comments]

I have to reset my password with each login?

This is super weird. But for the last month or so I've had to reset my password every time I've logged in. I don't understand why my passwords are never recognized. I know for sure the password is correct, the one I set the prior session, because I've become increasingly more careful about it. But at this point, I can only assume there's something broken on Bestbuy's end. Fwiw, I've tried at least three devices now, and the issue still happens with each new login. submitted by /u/paleselan1 [link] [comments]

Online order - was sent incorrect (more expensive) item

Hello I ordered some office furniture and instead received a more expensive (by a few hundred dollars) small household appliance. Will the store accept this return for a full refund even though it is not what I originally purchased or would they turn me away? I they wont accept it, I am willing to keep it for what I paid. When I spoke to online chat, they advised me to either return it or keep it. submitted by /u/wonderstruck80 [link] [comments]

Order for pick up

I’m trying to do some Christmas shopping for family. We’re spending Christmas in Houston this year and I wanted to order some gifts from Best Buy at a Houston location for pick up. I didn’t want to have to bring a bunch of bags on the flights with me. I was wondering if I could set a pick up date through Best Buy. Everything I’m reading says anything you buy for pickup will only be held for 5 days, after that they will cancel the order. Has anyone ordered anything more than 5 days in advance from Best Buy? How did you do it? Any advice is welcome. submitted by /u/cowboy__texan [link] [comments]

Shipping lost TV. Price went up. What happens?

I bought a geek squad certified open box TV on black friday. Got it for about 900 dollars off. Somehow, it got lost (or stolen) during shipping. The shipping company tells me they can soon start the "replacement process" with best buy. The problem is the TV is back to it's original price. In order to replace the TV, it is going to cost 900 more than I paid. What happens in this situation? Does the shipping company have to pay full price to replace it? Will I just be refunded my money? I was going to reach out to best buy customer service tomorrow morning but figured I might get an answer here. I'm in Canada btw. submitted by /u/Doofie180 [link] [comments]

I respect a customer being a smart shopper and using their credit card points to buy gift cards… but paying 1300$ like this is cruel, especially during the holidays 😭

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submitted by /u/MoonSt0n3_Gabrielle [link] [comments]

Had this gem come in today. Hood combo delivery and install from 2004.

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submitted by /u/zonus-_- [link] [comments]

Worst Customer Service Ever

So I bought a 3 in 1 heater/purifier during black friday week for my mother. It gets very very cold here in NYC during the winters. I get around to setting it up this past weekend and realize either a screw is loose or something is broken on the inside because there is something that is loose and rattling around inside the unit. I call customer service and get a replacement processed. I asked the support guy specifically if it was possible for me to get the replacement first and then I pack up the defective unit and send it back so I wont have to be without a heater folr at least a week or more. He assures me multiple times it is OK. He sent me a return label and told me the unit was supposed to come today, and when that happens, to just reuse the shipping box it came in to pack the old unit up and send it back within 10 days. Fast forward to this morning where I wake up to an email with the status of my replacement as cancelled. I called back to Bestbuy customer support and got tol...

Ban all customer posts

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submitted by /u/HiDDENKiLLZ [link] [comments]

Purchased something to be delivered from the wrong store. what should i do?

I ordered a item to be delivered to my address. I payed extra for the item to be delivered on the same day as the purchase (today) as well. 20 minutes after i ordered it i realized i didnt mark which store i wanted and on the top right of my screen i noticed that it was marked for a store in a different state. Will this be ordered from a store near me or is this ordered from a store thats previously selected? Should i cancel the order and try again? Will this delay my money comming back to me? submitted by /u/Simplerpimpler [link] [comments]

I didn't request ANYTHING, let alone moving the pickup back a week to a city two hours away from me. Had to cancel it. Thanks for being useless, Best Buy.

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submitted by /u/MinisculeMotors [link] [comments]

"This item isn’t eligible for Price Match because a non-Totaltech bundle was applied."

Went to price match a laptop and got this message. What bundle is it talking about? The laptop came with Webroot, a month of gamepass, and a free game, is that it? submitted by /u/Speedwizard106 [link] [comments]

Password reset

Every time I try to log in to my account I am forced to reset my password. Any ideas what I can do here? submitted by /u/cycloneshort [link] [comments]

Worst experience ever

I placed an order for a laptop today. It was the last one available and ready for in store pick up. I paid for the laptop and received an email that the order was confirmed. I then drove over an hour to the store to pick it up. When I arrived I was told by staff that they sold it to a customer and no longer have it. The only resolution they offered was a refund. I then left for my hour long trip back home empty handed. I tried contacting customer service who told me there’s nothing they can do to help me. The refund also won’t clear with my bank for about 10 days so now I can’t afford a computer until that clears. I’m sure Best Buy won’t care losing me as a customer, but I hope they do better in the future. submitted by /u/Actual_Breadfruit689 [link] [comments]

Purchased New Washer/Open Box Delivered and Damaged

We purchased a new LG washer and dryer. Front end loaders and higher end models. We received a very good price on both. Both were supposedly NIB. Delivered and the guys told us the washer was an open box and damaged on both sides. The delivery guy documented it and we took pictures and accepted delivery. Went into store today to get an open box discount. Manager said the price we paid was too low to discount further. I’m ok, then bring me what I ordered. So instead of giving me 20% off for a damaged unit, they will be paying their 3rd party delivery service to uninstall the old unit and pick it up, and then deliver me what I ordered in the first place and install it. I will need to take another 1/2 day off. Very short sighted on Best Buy IMO.r submitted by /u/marc19403 [link] [comments]

Verizon plans. Wtf.

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So I'm trying to add a line to my Verizon account and theyre offering 17 plans all listed as "nationwide".....I just want the unlimited ultimate. Let's not make things simple guys. submitted by /u/Diligent-Boss-9392 [link] [comments]

Best Buy return gift card question?

So I purchased something a week ago with a Best Buy gift card and no longer have the actual card anymore. If I make a return, will the refund be put onto a new gift card or does it return to the old one? And if it does return to the old one will they be able to give me that cards info? submitted by /u/cory975 [link] [comments]

weekends in december got me like

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submitted by /u/nichemusicmemes [link] [comments]

and they just stand there and let it happen

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submitted by /u/nichemusicmemes [link] [comments]

Why do I need to reset my password EVERY TIME I SIGN IN

this is been going on for like 2 years now. i try to log into my account, it says my password is wrong, so i reset it. Next day, i log in, says password is wrong. i reset it. NEXT DAY. PASSWORD IS WRONG. I use bitwarden to store and create all the password so it is not "user error" i even thought using a Passkey would help. NOPE! i log in via a passkey and the first thing it wants me to do is RESET MY PASSWORD submitted by /u/mixedracebaby [link] [comments]

Pick up order delay return policy?

I ordered an iPad on Nov. 26th and it was delayed for pick up until Dec 1st and I won’t pick it up till Dec 7th. When did my return policy date start? The day I ordered? Sorry this reads like a elementary story math question lol submitted by /u/atllovers [link] [comments]

Question about replacement

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Recently received my online order of a limited edition movie boxset but unfortunately came badly damaged. I contacted customer service and they set up for me to get a replacement for pick up for in store. I received an email mentioning store pick up was set up but in the middle of the email it stated to bring the item to the store or return it by mail but I was not provided a shipping label or was told I needed to return the damaged item. Is this just an automated email by any chance? A few years ago back in 2021, I got a damaged movie, and customer service had me set up for replacement pick up in-store. I brought in the damaged movie and the person told me I didn’t even need to bring it in and that there’s nothing they do with it. And eventually gave it to one of the employees to keep. Should I bring the damaged item just in case the store asks for it back? I was not charged for the replacement pick-up in-store. submitted by /u/ThnkUProcrastination [link] [comments] ...

Did anybody else pre order the Playstation PULSE Explore wireless earbuds?

I pre ordered them as soon as they were available a month ago and now on the day i'm supposed to get them Best Buy is telling me my order can't be fulfilled because they didn't get inventory from Sony due to high demand...wtf is the point of pre ordering then?! submitted by /u/anona45 [link] [comments]

Leadership app

I've been working for bestbuy for about a year and I use the connect app frequently. But I've been told by a manager to use the leadership for the holiday season but I'm not sure how to get it. Do any of yall know. I have an android btw. Thank you submitted by /u/Resident-Boss2835 [link] [comments]

Open Box SVS price change increase

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I have noticed open-box prices changing. This was listed at $900 dollars now increased in cost. Does anyone know why prices go up and down on open box excellent condition? Also does Best Buy actually stock these systems submitted by /u/lusktildawn [link] [comments]

Returning an item worth more than $800

I bought an item from best buy store 5 days back and I haven't even opened it yet. Its worth more than $800 and I paid full amount in cash. Now I need some money for emergency and can I return my item and get cash refund for full amount? I read online that if an item is worth more than $800 then best buy dont pay the refund in cash And if that is true then i want to know how soon i can get the refund money. Thanks. submitted by /u/varnaa123 [link] [comments]

Got the 4090FE!

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It has been SO hard to get this thing from BB, but I finally got it! submitted by /u/Krustasia9 [link] [comments]

Appliance purchase issues

We purchased an induction oven from Best Buy three weeks ago and it was delivered without the racks that go inside the oven. To date, we have not had success with the customer service folks. They keep trying to replace the oven when all we need are the racks that were supposed to come with the oven. We have a holiday party this Saturday and we need help..... submitted by /u/Comfortable-Scar4643 [link] [comments]

What are the odds I can return this headset?

Bought a headset. Opened box, but has all items. The thing is I don't have a receipt and didn't use a number, but I remember the time and day I bought it, if that helps. submitted by /u/Yougeen_Krabs [link] [comments]

Samsung 65” CU7000 or LG 65” UQ70

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Mainly used for PS5 Gaming and streaming movies and shows. Which is the better buy? Both same price point. submitted by /u/Brilliant-Day-383 [link] [comments]

Oura ring exchange

I bought an Oura ring during the Black Friday sale from Best Buy but had to have it shipped to my home. I received it a few days later (after the sale hand ended). Soon after, I realized I purchased the wrong size. When I went into the store to exchange it, they charged me the difference between the sale price and regular price because the sale was over. Best Buy has an exchange promise policy so I’m not sure why exchanging the size would mean I have to pay more. Employee said it was oura ring policy but they allow exchanges within a certain time period to my knowledge. Anybody have experience with this? submitted by /u/samanthap31 [link] [comments]

I was given a gift card when I purchased an appliance but had to return the appliance. Now I’m stuck with a $50 charge on my Bestbuy card and a $50 gift card. Am I stuck with it now?

I never used the card and I do NOT want to purchase anything equal to $50 dollars at Bestbuy. I wish they could just wipe it off my account. There is nothing I want from Bestbuy that would be worth a trade of my own $50 cash. I cannot pay off the Bestbuy card with the gift card. I will have to use my own cash to do that. So the only option I know of is: Pay off $50 on my card Buy something worth $50. So it’s “equal” but I still lose $50….? Maybe I’m just stupid but doesn’t sound fair. I wish they never gave me the stupid gift card. submitted by /u/Rain_St0rm [link] [comments]

Million dollar club?

Any other stores do this? When I worked for Bestbuy back in 2016 - 2019 we would get our names put on a metal placard how common is it for employees to be expected to hit a million anymore? submitted by /u/Fluffyduckconquest [link] [comments]

When has this ever sold for $270?WD’s official website has it listed for $180.

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submitted by /u/ViceCity15 [link] [comments]