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Showing posts from January, 2024

Sales advisor interview

Hi, guys I recently got an email saying that I have an in person interview for the sales advisor role. What are some things that I should expect? Any tips for nailing the interview? What should I bring? I haven’t worked since 2021 due to some intensive medical treatment, so I’m pretty much dipping my feet into working again. submitted by /u/ya_boi_tahoe [link] [comments]

Using credit card without the physical card

quick question, i know you can use your credit card the day you open it in store, im trying to buy something online but since my mom lost the credit card and ordered a new one i can’t. would i be able to do the same where it gets looked up in store to use it? i’m an authorized user on the acc. thanks submitted by /u/IridescentReel [link] [comments]

Question about iPhone 13 Rear System Replacement

How long does it normally take for replacement parts to come in? I have a green iPhone 13 and I gave Geek Squad my phone on Friday to get it fixed after I broke the back glass, and it's Thursday now and still nothing. Does it usually take this long?? I'm getting really frustrated at this point because I can't log into anything that requires 2FA without my phone and it's been preventing me from doing a lot of important things for school and work, and I did not expect it to take this long otherwise I would've taken my sim card out before handing my phone over to them. On paper, they said 7-10 days but in person, they said it's usually 3-5... so I don't know anymore. Has anyone else experienced something similar to this? submitted by /u/No_Basis4198 [link] [comments]

Bought an Open Box Item with an Incorrect Part

I bought the LG C3 TV from best buy, specifically the "Open Box" version. I got "Excellent" quality because it claimed it had all the same elements as the actual TV itself, yet when I get home to set it up, I found out it came with legs rather than the stand that it's supposed to come with. I tried contacting the store itself, but it routed through to corporate who said I'd have to package the whole thing back up and drive back there, get a refund, and then purchase again. Is there a simpler way to go about getting this single part? submitted by /u/jotastrophe [link] [comments]

Geek Squad Protection for Rog Ally

So I tried looking for this but everything I was seeing was fairly old on if the GSP was worth getting. I remember having a warranty for a speaker and they replaced it when it blew with zero issue, matter of fact I got an upgrade as the model I had was no longer in stock. Is this still a smart thing to do with an Rog Ally? Is the GSP still a super smart investment for anything that is worth more than a couple hundred bucks? submitted by /u/ComLich [link] [comments]

My computer screen barely tapped the corner of my coffee table and this happened… the actual screen isn’t cracked, so if I take it into Best Buy will they be able to fix it?

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submitted by /u/Daily-Shitpost-6669 [link] [comments]

Geek Squad open box MacBook Pro damaged?

Hi, I got my new mbp today. It was open box but it was suppose to be like new condition. Everything looks good except for the cable. The cable is ripped. It doesn’t charge. I’m hoping that’s the problem and not the MacBook. I was wondering if I could go into best buy and just exchange the cable for a new one, or do I have to return and buy a whole new MacBook again. submitted by /u/ohitsham [link] [comments]

Price match against manufacturer's web site.

Online price match won't match manufacturer's web site MSRP prices. Will the store do it? Acer has a laptop direct at 1999. Bestbuy selling it at 2499. Seems kinda odd! Thanks, submitted by /u/Svengastic [link] [comments]

My Best Buy Plus Membership return question

Hello, I have a question. If I bought an item and the return period expired on January 19, what happens if I buy the My Best Buy Plus membership? Will the expired return period be extended? Thanks in advance! submitted by /u/MikeGMS [link] [comments]

Hey hey hey, goodbye

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So sad to see the physical movie section on its last leg and now it's finally leaving the store submitted by /u/Gamingafterhour [link] [comments]

Arriving Tomorrow Order Placed

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Hi I ordered a laptop and it says it's arriving tomorrow, but it's already 4PM without any shipping status. Maybe geek squad will deliver it since I love in NYC, but this is a bit worrying submitted by /u/IncomingSan [link] [comments]

Does the Canon R50 ever go on sale?

I love this camera but it's pricey for me. Part of me just wants to buy it, but I'm thinking maybe it will go on sale sometime? Anybody know? submitted by /u/usa744 [link] [comments]

Return Policy Total Tech

So wife bought me an expensive espresso maker I wanted a super automatic she got me a manual. She wanted to be independent and signed up for the credit card and put it under her name/ account. Of course past the 15 days, could I return it under my account? I have to total tech and she doesn’t. submitted by /u/PomegranatePretend56 [link] [comments]

Solution Sidekick download

Looking for where to download Solution Sidekick for my new android phone. I tried Connect and couldn't find it. Any pointers? The BBYO app is SO BAD submitted by /u/DannyKit7 [link] [comments]

iPad Pro gone from coreblue/ss and .com?

Anyone else not able to locate iPad pro models through these applications? submitted by /u/0JackUSA [link] [comments]

Should I take the morning off to get there early for new product launch on 1/31

Hello, A new product launches on 1/31 that Best Buy stocks. A lower end model of the product launched and seemed to sell out quick. Idk how it goes these days but a while back it was a frenzy. I could take the morning off and get to Best Buy after putting my kids on the bust, Best Buy opens at 10AM and I’d likely get there for 8:45AM at the earliest. I don’t want to pay over MSRP but I’m down a computer until I get this new product so I don’t want to wait too long if they sell out immediately. Thanks! submitted by /u/manofoz [link] [comments]

Employees at my location are now required to be certified in every department

anyone else's store doing this? even the people who always work front end have to get certified to do mobile activations and magnolia/pacific consultations submitted by /u/Peanutman4040 [link] [comments]

Roadie Delivery Service is Awful

Had a scheduled delivery of a product that was set to deliver last night. I received an email notification that it was delivered while I was out to dinner and noticed it was a picture of the wrong house. I had a missed call which I found out was the driver and proceeded to call them 10x to finally get them to pick up. They lied and said it was left with my neighbor (it wasn't), didn't apologize, and wouldn't go retrieve the package and deliver to my house. Frustrated, I figured I'd deal with it this morning. I called the driver again this morning and come to find out that they now blocked my number. Hope they enjoy what I ordered. Just a heads up you might get scammed if you order from Best Buy these days. submitted by /u/fquick [link] [comments]

Can an employee email a customer to fix an order they mistakenly refunded?

Basically what the title says. Ordered stuff in September and only part arrived because the driver marked the other stuff as undeliverable without attempting to deliver. Best buy immediately marked that part of the order as returned and to await a refund moments after I got the notice that they couldn't deliver. Refund took forever to hit but it was the whole order and not just the stuff that didn't get delivered, not a huge amount but still not correct either. Tried to call support and chat with support online, no answers and no idea what store it shipped out of even. Waited a few weeks and used the money for emergency vet stuff. Weeks after that I get an email from an employee asking me to pay the store back. Is that even legal? I didn't see the email until a week ago cause I rarely check the email I use for shopping unless I have an order I'm waiting on. Thanks in advance, idk if it matters but I'm in Ohio. submitted by /u/Anomouseries [link] [comments...

Wondering would a GM be terminate for this...

Our P.I. was completed recently, and let's just say the amount of shrink was extremely high.. Hundreds of thousands in shrink, high. We are a pretty small rev band store, so at what point would they consider the termination of a GM over this abysmal shrink amount. This GM is pretty awful to begin with, so I think even before this they should have been let go. submitted by /u/SympathyAlternative7 [link] [comments]

Geek Squad Refurbed items with incorrect items

I purchased a DJI Mini Pro 4 Fly More Plus that was Geek Squad Refurbished online. The drone was supposed to come with the compatible controller and 3 fly more plus batteries. The drone arrived and it was shipped with the the remote control that is for the mini pro 3 which is not compatible with the mini 4 pro and only came with 2 fly more plus batteries and 1 regular battery. Two questions 1) Does this happen a lot with Best Buy refurbed items? Will they give me a hard time on the return thinking that I swapped out sub par components??? 2) I ordered a 2nd geek squad refurbished drone earlier this week but it still has not shipped. Best Buy website now shows out of stock and my order status says “Reserving Item” for the last 3 days. The previous order shipped the next day so I’m concerned Best Buy really doesn’t have my item in stock any longer. Does “Reserving Item” usually mean something specific at Best Buy? Thanks submitted by /u/Cajun_SanJose [link] [comments]

Only "partial" price match?

Tl;dr - BB would only honor part of the price match, claiming any lower was below the minimum they could offer. Has anyone heard of this?? I was in the market for an item that is usually 199 and BB had it for 169. A competitor (I won't say which) sold and shipped it and had it for 120. I attempted to purchase the item and was told the competitor and item were approved, but the best they could offer on the price match was 140. I watched the cashier attempt lower amounts and saw it denied until she came up to 140. So I call the 888 number and get told the same thing by customer service. They said they could not go below 140 because it would be a loss to BB. I pointed to an FAQ that said they will honor the price matching price even at a loss and he says his hands are tied. He said maybe if I tried purchasing over the phone instead of in person, they could do the full price match. So I ask to get transferred to sales so i can buy it with them on the phone with the price match and la...

GeekSquad Refurbished iPad - Issues

Hi, I purchased a Geek Squad Refurbished iPad and only after four months, it just stopped charging. I took the iPad to Geek Squad and they were not able to fix it nor provide a replacement. They suggested I take it to Apple and see if they would cover it under the manufacturer's warranty. Apple was not able to further help and noted it was BestBuy who should provide a resolution. Has anyone come across this issue and any advice? I've called Best Buy corporate helpline and am constantly transferred to other departments and they have also directed that I go into a local store to talk to a manager. The manager at my local best buy then just directed me back to the corporate 1-888-Best- Buy number and they have not been helpful at all. submitted by /u/Inevitable_Ad_2282 [link] [comments]

Unavailable for pick-up at all or not right now

So, I'm trying to pre-order a game (FFVII: Rebirth DX edition) and it says that "Pick up is unavailable for this item" while the standard edition gives me the option. Does this mean I won't be able to pick it up at all, or am I just not able to make a pick up order at this time? submitted by /u/Ajoconnor98 [link] [comments]

Best Buy Returned My Return With No Communication??

Nevermind. Found the included letter. Not getting a refund because the game isn't sealed despite the game being opened literally being part of the damage. Sorry for wasting time. Man, I'm mostly looking for reassurances this will (eventually) resolve. tl;dr They returned my return with no communication. Live Chat doesn't know why. I should still be getting a refund, right? Is there more I can/should do?? --- So I got a REALLY badly damaged Switch game. The cover was super torn in like three places and the sealing plastic was literally falling off (most of it stayed in the package when I pulled the game out of the bubble mailer...) Contacted Live Chat (its quicker than calling and triggers my social anxiety less) because I wanted an exchange, but unfortunately the item was "Unavailable Nearby" so I after confirming with the agent I got a shipping label to return it for a refund. Packed it up, shipped it off (sans plastic wrap because again. It literally fell ...

Best Buy price match

So I submitted a Best Buy price match in November for a TV I bought and everytime I have called them since they said that the price match has been approved and I will get the credit in a few days. Nothing yet and when I called them today they said that while the price match is approved it was never submitted for processing. And since I am outside the window they can’t process it right now. Anything I can do? submitted by /u/retr0RABBIT [link] [comments]

Samsung Tablet s9

Looking to get the s9 tablet for school. Has anyone had experience with open box items? One online says excellent condition and its a couple hundred bucks less than new in store. I'm always weary of getting tech used for some reason.... submitted by /u/EconomyDramatic7937 [link] [comments]

Best Buy Credit Card.

Does the Best Buy App tells you your interest free payment for the Best Buy Card, I did a purchase with the 24 months promotion but all I see is Minimum Payment and Current Balance? submitted by /u/HaKaii7 [link] [comments]

FYI: Check for W2

Heads up all, just found my W2 for the 2023 tax year is ready. Not sure if they all go out the same day or not, but worth checking. submitted by /u/bealzebro [link] [comments]

Alienware qd oled monitor display models in Vancouver?

I can't seem to get a hold of anyone over the phone who can tell me if there are display models at any of the stores in Vancouver as I'd like to see the qd oled gaming monitors in person before I purchase it. Wondering if anyone here would know? Thanks. submitted by /u/GiveIntoTheBeat [link] [comments]

Is it “normal” for Best Buy employees to accompany you if you walk in with a bag?

So I was at a Best Buy store in Orange County, CA. Prior to going to Best Buy I stopped at a supermarket to pick up some things , so when I walked in the “security?” person asked me what I was looking for and I said HDMI cables he pointed toward the TV section and said I could find it there. A few mins later I notice a Best Buy employee approach me and say something I thought he was asking if I need help so I replied with no thanks I’m just looking and then he was like “what?”, I apologized for mishearing him and he was like “you came in with a bag which is a red flag, so I will hang out with you if thats cool" And his tone was very serious and blunt. im not a confrontational guy so i was like oh my bag? sorry i went grocery shopping before i came here. Later i felt weird for even needing to apologize. It was so uncomfortable. i just grabbed what i needed went to get checked out at the register and i shared my experience with the cashier he apologized and i said no its ok its no...

hourly pay

i want to work at best buy, what is the pay and work like there? submitted by /u/herheartspeakslouder [link] [comments]

2024 Thanos Snap

Please air out all the rumors for this years restructure. submitted by /u/cookingtim [link] [comments]

Sale price changed mid sale

So earlier this week I purchased a 65 inch LG G3 for $3,099 Canadian it indicated the sale would be on until the 18th of this month January however about 10 hours after I purchased the TV I decided to check the website and noticed they had put the price up $400 to the same price it was before the sale started and has remained that way for several days luckily I got it for the sale price but can somebody explain what happened and why? submitted by /u/SplitTall [link] [comments]

In the Market for a new tv

As the title says, I’m in the market for a new tv. I was on a forum that said one of the best times to look for/buy a tv is the week after the Super Bowl because of all the returns. For those of you that work there, is this accurate or not true at all? Maybe looking to go OLED. submitted by /u/lshaw52 [link] [comments]

I finally quit.

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I should’ve listened to what others on this subreddit told me when I posted a post about me getting hired. (But I learned my own way so hey, it is what it is). I did LOVE the job at first…but then I learned REAL QUICK; The company is a joke and so was nearly my entire team. Especially “leadership”. The whole entire store was even filled with drama and power hungry shift leads too. They didn’t take a situation seriously that was “outside of work” which ended up inside of work. (As I worked with all parties involved in said situation) A whole situation (that I DID NOT start) blown out of proportion (& lied about) and didn’t even want to hear my side (the right side) of it. So the the person who created the problem lied, sucked everyone’s dick, and was near to get me fired because of the horrible things she said about me AND someone else. So, I quit the same day they pulled me in the SDR and “talked” to me “about it” when really it was only about numbers and corporate talk instea...

Shopping for TV's at BB and I'm a little confused by this

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It's 60hz native but 240 motion? I thought 240 motion indicated 120 native. submitted by /u/rd1_vonn [link] [comments]

Where can clients see return notes in their account?

I remember reading that they can but I couldn’t find it on my app. submitted by /u/SuicidalTendies [link] [comments]

Apple Return

Ok so I bought two identical Apple Watches one from Amazon one from Best Buy and I need to return the Best Buy one but I’m not sure which watch it is, I know which box is from where but not sure about the actual watch. Will they match the serial number or does it not matter? submitted by /u/trevorstaats [link] [comments]

my Best Buy plus return period

bought a laptop today and it says returnable until January 27th (14 days) on my account even though I have been my Best Buy plus member since august. isn't supposed to be 60 days? submitted by /u/to70no [link] [comments]

Retaliation

So i filed an HR complaint against my current management for many many terrible behaviours i’m not sure if i can discuss rn due to the open HR report. however i was a part time and then suddenly i was getting let go over the phone because they “don’t need my help anymore” i have been working with the company for a long time but transferred to the store i was let go from temporarily before i moved. my managers also frequently changed my schedules last minute and didn’t tell me and would then write me up all after my HR complaint. the worst part about 5 other employees filed a report against management and suddenly every single one of us was let go. and my GM was overheard saying “i finally fired everyone that doesn’t like me” submitted by /u/sadmoths [link] [comments]

Returned item and received $0 back

I recently bought Sony headphones for Black Friday and the initial shipment got delivered to wrong place by shipt. I contacted Bestbuy and replaced the item and shipped it through FedEx with signature required which I received. Today after a month of trying it, I decided to return it and Bestbuy store accepted the return but with a refund of $0. They said since I’m returning the replacement they will issue the full refund when they receive funds from shipt or contact customer service. What should I do in this situation as I don’t have the lost package. And I genuinely returned as I didn’t like the product. I did use a credit card, should I file claim with them or should I wait a few more days for the return to be processed? submitted by /u/hairychimp221 [link] [comments]

Excellent sound bar missing power n remote cable what to do?

I bought a sony hta 5000 open box excellent, there was one that was fair for 400. This was 600. I was going to get the fair one but everything was missing. I just got home and the power supply and remote is missing from this one. All i have is a hdmi cable. This best buy is 2 hours away from me. Is there anything i can do? If i knew all parts were missing i woulda just gotten the one for 400. submitted by /u/Chance-Risk6907 [link] [comments]

Pick up only line (Humor & co plaint, *combined*)

I now hate Amazon, so I started buying online with Best Buy & store pickup to avoid high shipping costs. But…….when I went to Pickup, they had combined Customer Returns/Service with “Pickup within an hour!” and I spent 20 minutes in line for my in-store pickup. I complained, and the next time, there were 2 lines, one for Pick Up Only, BUT THERE WAS NO ONE TO ASSIST THE PICK UP ONLY LINE. So I waited for 10 minutes and 3 people in Customer Service went forward and were helped at length (3 workers behind the counter) ….so I got in the back of the Customer Service line again and waited another 10 minutes. What was so funny was the separate Pick Up Only line had a little red carpet! Like that made all the difference. I felt sooo special!!! /s ETA: All my Best Buy purchases in the above were pre paid, online, hours or 1 day prior. I just wanted a quick transaction, bc items would be hard to find but were available in store, for pickup. So…..BB, if u are reading…..Amazon is getting ...

If you know you know

tap CLICKCLICKCLICKCLICKCLICKCLICKCLICKCLICK guitar noises cutting in and out for a few seconds “I CAN'T BELIEVE THAT WE WOULD LIE IN OUR GRAVES WONDERING IF WE” tap CLICKCLICKCLICKCLICKCLICKCLICKCLICKCLICK guitar noises cutting in and out for a few seconds “I CAN'T BELIEVE THAT WE” tap CLICKCLICKCLICKCLICKCLICKCLICKCLICKCLICK guitar noises cutting in and out for a few seconds “I CAN'T BELIEVE THAT WE WOULD LIE IN OUR GRAVES WONDERING IF WE HAVE SPENT OUR REMAINING DAYS WELL, I CAN'T BELIEVE THAT WOULD LIE IN OUR GRAVES DREAMING OF THINGS THAT WE MIGHT HAVE BEEN, COULD'VE BEEN, BABY” tap CLICKCLICKCLICKCLICKCLICKCLICKCLICKCLICK guitar noises cutting in and out for a few seconds “I CAN'T BELIEVE THAT WE WOULD LIE IN OUR GRAVES” submitted by /u/Spaalone [link] [comments]

How to get access to stock count

I’m a sales associate and I deal with selling computers a lot. I just the fact that I have to ask someone from product flow all the time to log in for me. Is there a way for me to get access? submitted by /u/Brave-Context-5869 [link] [comments]

I am a reseller - AMA!

Hello all, Reseller here - I come in peace!Wanted to do an AMA for BB folks to hopefully bridge the gap. I know most of y'all aren't a fan of us but we depend on you to help us earn cash / points / etc. ​ Ask me anything. ​ EDIT 1: thanks for all your questions so far. I will be here for the next 17 hours, keep 'em coming! submitted by /u/JustStateTheObvi [link] [comments]

Which days do you work at Best Buy?

submitted by /u/squid_ward_16 [link] [comments]

Full Time Video Interview

I recently applied for a full time position at my store. Is the video interview process pretty much the same with what questions they ask you and is there anything else specifically they’d ask you? This is for a warehouse position. submitted by /u/Beneficial_Horse_525 [link] [comments]

Stress free

I was fired a week ago and after I’ve had some time to process it, it feels like the entire world is off of my shoulders. I can’t say it was a waste of almost 10 years because I truly did meet some amazing people, but I’m glad I’m not sinking with the ship anymore. submitted by /u/smokingmansstalecig [link] [comments]

What are we supposed to do with these😭

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submitted by /u/odoggin012 [link] [comments]

Terrible Experience - Has this happened to anyone else?

Hi, I was supposed to get 2 orders for the holidays: An iPhone A gaming laptop The iPhone ended up being shipped with a 3rd party carrier. Carrier ended up stealing it and Bestbuy wouldn’t send me a new one till after Christmas. Ended up running to the Apple Store on New Year’s Eve to get the iPhone that was needed Gaming laptop came broken. Had a friend bring it overseas to my son who is studying abroad. Well, the laptop ended up being broken (according to Lenovo, there was a defective part). I’m able to get it back to the States 4 days after the 30 day return window but Best Buy said they won’t take it back and that I’m SOL. Has anyone had similar experiences? I remember Best Buy being a good company - has it really gone down the drain so much in the past 5 years? submitted by /u/randomthings27 [link] [comments]

Bad Experience - Open-Box Excellent Motorola Edge+ 2023

Posting here in case someone in the future wants to know about open-box experiences. Says on the website it " Includes all original parts/accessories". That was not the case. Did not come with the original cable and the charger was missing. I read the warnings about ordering online but decided to order anyways. Phone, however, looks brand new. Seems to run perfectly at the moment. Called support and was directed to a physical store. I thought I was getting the original cables... At first, I was told it doesn't come with a charger but after showing the product page I received a 65w charger and 100w cable. Just ordered the original charger and cable it's supposed to come with. All-in-all, I will buy brand new next time. I don't think an $81 difference, after ordering original parts, was worth the hassle. I wouldn't recommend buying open-boxes, at least from my experience. If you decide to anyways; document everything, be prepared to stand up for yourself, ...

Log In Not Working

I'm trying to log in or create an account for Best Buy. When I attempt to use Google to log in, it says that an account already exists, but when I try to get a password reset email, it does not show up in my inbox. I have tried multiple times. Now, the login page is just throwing out a "Sorry, something went wrong. Please try again." I cannot log into Best Buy in any form now, and it will not even give a password reset option. I am so confused and I don't know how to fix it. submitted by /u/xLunarSky [link] [comments]

What do I need to tell the store manager to get them to get ahold of someone who can solve a problem?

Their system is jacked and this is not looking for support, I just want tips on what to say to them that might end up stopping this weird corporate machine cycle of being bounced between endless phone numbers and chats, and get someone's bosses boss who can issue a refund. just assume i'm in the right here, i dont want to explain the situation again 50 billion times submitted by /u/FlowThrower [link] [comments]

Uniform Ordering

Hey y’all. Where / how do I order extra uniform shirts? Thanks! submitted by /u/og_nosabo [link] [comments]

Geek Squad 5 years OLED TV warranty

Hello. I bought 2019 LG Oled C9. I notice some burn in image/image retention with Red Color. Will my TV be replaced with the same value as I bought it, Or will I be given a credit so I can pick another TV, or will they try to repair it? What’s your experience with this? Thanks submitted by /u/eijisawakita [link] [comments]

BestBuy System Issue Double Charging Customers

In late Dec. (12/21) , I ordered an Apple Watch from BestBuy. Unfortunately, it was stolen out of the box and FedEx delivered an empty box. I started a case with BB through several chats and emails. I provided pictures of the box as requested via email. On 1/4, I noticed a pending amount attributed to BestBuy, on my card. I waited for it to go from pending to complete. Turns out it was not a credit back as I anticipated. It was worse. BB charged me the same 12/21 amount again, instead of crediting it back as a refund. I just hung up with a CSR. She tells me that on 1/4 a credit shows in the system as being issued, but that it could 7-10 business days to show on my account. She then also told me that BB has had a system glitch in the last couple of days where customers are being charged identical, duplicate charges. Despite saying she's "escalated it to a back office team," even after that they rule on it, it will be 7-10 additional business days for THAT SECOND credit t...

Flex Worker Employee Discount

If I were part time and decided to become a flex worker do I keep the employee discount? I asked my manager and he said sarcastically no. I don’t know if it was sarcastic because it’s hard to tell with him lol submitted by /u/NickTreee [link] [comments]

Free Delivery and Install on Appliances $699 or more

I purchased an Over-The-Range Microwave during the Best Buy Boxing Week Sale. I would have bet a paycheck that the deal was "any appliance over $699 comes with free delivery and install." Now, I have that microwave in my dining room, and when I chat with the home delivery team they say they never do a free install. Can anyone confirm or deny this? Thanks! submitted by /u/Slozman [link] [comments]

Frustrated about “preparing for pickup”

I ordered this PC about 10 days ago, and I am supposed to pick it up today. The problem is, it’s 6 PM and the store closes in 3 hrs. This makes me believe that there is no chance of me picking it up today, and it genuinely pisses me off because I spared (wasted I guess) this whole day to go and pick up the PC. No update, no delay notice. Still “preparing for pickup”. This post is more of a rant, I wanna see if anyone else has had a similar experience with Best Buy. submitted by /u/Broad-Sun3542 [link] [comments]

My store opened with 3 employees

I’m a GS CA, for context. When we opened our doors, I found out we only had our warehouse opener, our manager, and myself…and that I’d also be customer service so the manager could sell. This isn’t the first or second time we’ve opened like that. It is alarming because that puts ☝️ person covering Geek Squad appointments, Geek Squad walk-ins, store pickups, curbside orders, returns, and any miscellaneous customers that want sales help from me simply because they found me. Please be understanding when I say you may need an appointment for assistance. At one point, I had a line 8 people deep and couldn’t call for help because there was none to be had. submitted by /u/CoverGoth [link] [comments]

She lives on!

I might make another flag. A new coworker saved this. submitted by /u/Noeasyday76 [link] [comments]

Tornado "Blow Out" Sale

From Wikipedia, "Sound of Music operated nine stores throughout Minnesota by 1978. [18] In 1981, the Roseville, Minnesota , Sound of Music location, at the time the largest and most profitable Sound of Music store, was hit by a tornado. [15] The store's roof was sheared off and showroom destroyed, but the storeroom was left intact. [15] [19] In response, Schulze decided to have a "Tornado Sale" of damaged and excess stock in the damaged store's parking lot. [15] He poured the remainder of his marketing budget into advertising the sale, promising "best buys" on everything. [19] Sound of Music made more money during the four-day sale than it did in a typical month. [16] " I was one of four or five people in that Sound of Music store when it was struck by the tornado. Fortunately, no one was seriously injured, but we were buried in rubble, and it was a very traumatic experience. No one from the store followed up with us, but I did go back the n...

Promotional financing question

Does anyone happen to know if in store you can get a longer promo term with the best buy credit card? Right now for storewide all they have online is 12 mo $299+. If purchasing in store is it possible to get anything longer than that? Im looking to make about a $1200 purchase but missed out on the promo terms they had before christmas submitted by /u/flyer6997 [link] [comments]

Can I change in store to curbside pick up

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Wanted to get my coworker GTA V for their new PS5, but we only had the next best thing in stock…

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submitted by /u/Greybo123 [link] [comments]

Trade In condition

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Attempting to trade this in at Best Buy. Would this be considered “good” (signs of normal use, light wear and tear). At Apple they consider this light, 5mm dents/scratches. submitted by /u/Gui0312 [link] [comments]

Refund Question

Hello, I just bought an iPad mini but I don’t think I’m gonna actually use it. If I were to open the box and use it, as long as it’s like new and has everything returned, will I get a full refund? Thanks submitted by /u/i_hate_unitedkingdom [link] [comments]

Does Best Buy cover lost/ stolen packages?

I had a rather expensive ($700) computer chip delivered to my home on Christmas Eve and never received the package. I called customer service and they ordered me a replacement, to my great relief. However, yesterday I got an email from Best Buy Package Investigations with a picture from the delivery company of the package on my porch. After confirming it was my home, they cancelled my replacement and suggested I get in contact with local police (I’m sure they’ll be all over this case!) The package was left in plain view from the street and nobody knocked, rang the doorbell, or asked for a signature. I’m guessing it’s a case of porch pirates, or maybe a dishonest delivery driver. Either way, do I have any recourse here with Best Buy or am I SOL? Any suggestions on how to get a replacement or refund? I’ve been a Best Buy customer for over a decade and have spent thousands of dollars there, I can’t help but feel like I’m being screwed over. submitted by /u/axiom2k [link] [co...

Just picked this up “ new” online

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Picked up curbside and went back and employee said it was probably opened to “ activate “ the vr headset so that I could use it, similar to a cellphone he suggested. Should I return it ? submitted by /u/Elgransancho4 [link] [comments]

Talview Video Interview

Hey all, I just finished the Talview interview (I believe), as it says I have completed the section, but if I try to go to the next section (which states it is the 7 questions responses again) it sends me back to the screen where it says I have completed the section. Am I okay to close down the program? submitted by /u/Porgtortoise300 [link] [comments]