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Showing posts from September, 2023

Why are you charing $279 to replace a screen on an iPhone 11 Pro?

Seriously, are you out of it? I could get a used/refurbished iPhone 11 Pro at that price point. Edit: Holy shit, what's up with the unhinged comments? Ya'll need to get out more. This sub screams antisocial personality disorder. Bye now. submitted by /u/dobie111 [link] [comments]

New tv came with accounts on it

Is it cool to just delete them or is it potentially compromised in some way. We got gmail, Netflix, and prime. submitted by /u/MentionSecret189 [link] [comments]

Exchange Credit No Mention of Product Return

Hi! So, after over a year of jumping through hoops to get my money back on a Sony TV that’s been nothing but trouble since we bought it, Best Buy finally gave me credit to use the original purchase price money to get something else. My question is whether or not someone has gone through this process because they never said anything about returning the original TV. Just told me I could order something new with the e-credit or use it in store. Any insight is appreciated as I cannot find anything on the subject and the call I was on for an hour dropped toward the end of our conversation, so I didn’t get the chance to ask and don’t feel like waiting on the line for an hour again. submitted by /u/Bubbiedunited [link] [comments]

Leadership SOP Question

I think I saw an e-learning on this awhile back, but figured I’d ask here. If someone was say a shift lead at Best Buy, and also one at like Target, isn’t that a fireable offense? I just can’t remember if we are allowed to do that with competitors or not. submitted by /u/Putrid_Scale_6904 [link] [comments]

Best Buy MyTotalTech + Credit Card holder

Hello everyone, I let my prior employer use my account to purchase some equipment for the business, and now all of a sudden all my purchases I make online get cancelled and nobody in customer service can help me? ​ I read that I was probably red flagged as a product reseller or such, who can i speak to get this reversed? submitted by /u/LealFamily8009 [link] [comments]

Sticker on product

I got a graphics card and theres a white sticker with a blue color along the top. It has all the info on the graphics card but it doesnt say anything about it being used or returned. It must be a receiving sticker submitted by /u/Spiritual-Group-5204 [link] [comments]

Is this a scam?

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submitted by /u/Ebb_Gold [link] [comments]

Just got a job here. What should I do to prepare before I start?

Any tips as well are appreciated submitted by /u/Which_Percentage_816 [link] [comments]

My Best Buy Plus Return window online vs in-store?

I've looked this up and can't find an answer for something I've noticed. Since I've gotten the Plus Membership, I've made several purchases on-line and in-store and I've noticed that the online ISPU orders give me the 60-day return window and the normal in-store purchases give me the 15-day. For the normal in-stores I gave my phone number for my account and I know it connected to my Plus membership because one of the items was a plus membership priced item. So is there a policy or something that I'm missing? Anybody else notice this? submitted by /u/BarcaSkywalker [link] [comments]

PTO Refresh?

I transitioned from seasonal to full time with a month last year, but since then I moved to part time since I have taken up another job as my main income. My hire date was 9/28. Will my PTO refresh, or would I technically have to work another year at Best Buy before I got PTO since (unless they changed the policy or I’m just wrong) part time has to have worked a year to get PTO? On TLC, personal time is listed as 0 and I have 0 future hours as well. submitted by /u/l8weenie [link] [comments]

Do you guys think the Apple Watch Series 9 is available

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I got 15 of these emails. Good job Best Buy submitted by /u/Knaj910 [link] [comments]

My quest 3 preorder keeps getting cancelled

So this is kind of my fault because I ordered and canceled my order several times to add or remove stuff from my order, change the delivery method, or add a coupon code. However, now I’ve got everything figured out and I want to place my order for the last time but their system thinks I’ve ordered multiple quest 3s and I’ve hit some limit I’m assuming is there to prevent scalping. I’m only trying to buy one device along with the accessories, but now I can’t… Has anyone ever experienced this problem? Is it something that will resolve itself within a few days as their system figures out I haven’t actually ordered anything? submitted by /u/SmokinMagic [link] [comments]

Application status changed from "Under Review" to "Interview"

So as the title suggested I had an in-person interview at a Best Buy on 9/26. Every time I've submitted an application for Best Buy it has always been "Under Review", and I've done three in-person interviews at two different locations. Even after the in-person interview, the application will still say "Under Review" until usually it says "No Longer Under Consideration". I think the main reason for being rejected is because I was under 18. When I did my interview on 9/26 I was over 18 and when I submitted the application I said I was 18, which I am now. Well on 9/27 I noticed that my application status went from "Under Review" to just "Interview". I have never seen this before. What exactly does it mean, other than I had an interview? submitted by /u/kylepg05 [link] [comments]

IPod Air 5th Gen

I asked this question on the Amazon Prime subreddit yesterday and I’m still waiting on admins to post it, so I’m coming here to see if I can get an answer a little faster. I’m looking to buy an iPod Air 5th gen, 256gb, with cellular. A nearby Best Buy has it for $749.88. Does anyone know if the Prime big deal days coming up in October will have it for a cheaper price? Thanks everyone, I appreciate the help! submitted by /u/Elk_hunter1969 [link] [comments]

joseph Buffington the 2nd should be ashamed of himself.. STORYTIME

so i have been saving up for a while now with big hype and anticipation to upgrade my mbo and cpu from the z470 10700k to the 13900k on z790 using ddr5 memory so i went through with best buys lease program and eventually arrived with getting my parts in order and picking them up . arrived home with the parts and then had to run and go do some errands first so i did not get interrupted mid build , lone and behold i get everything ready to socket the cpu in my motherboard and i see an odd shape when i open they premium silvery packaging that was supposed to hold my precious 13900k ..... i read the markings on the ihs .... i3-2120.... i was in complete shock... how would best buy not look in the package to see this ? why would they not mark this as a open box item? HOW COULD THEY! so i immediately packaged everything up , jump in my car and call best buy and get directe4d to their call center after a 15 min hold its currently 5:30 pm and they close at 7 .... i was then told i could excha...

Repair Question

My laptop needs a new battery. It works great otherwise and I cannot afford a new one. I use it daily for college. My local Best Buy said I couldn’t bring my switch in to be fixed there so I’m wondering if it’ll be the same situation for my laptop. I don’t have a protection plan and tbh I’m not sure where it was bought because it was a gift. Will I be able to get it fixed through Geek Squad or should I look for other options? submitted by /u/kat_socol [link] [comments]

New hours

These new hours are trash. Time to see everyone leave over it submitted by /u/Old_Swan8160 [link] [comments]

Adding AppleCare to product not purchased at BBY

I’m a myBest Buy Total member, and I purchased an iPhone 15 pro elsewhere from Best Buy, is there a way I can add on AppleCare coverage since I am a mBB Total member? submitted by /u/labinA12 [link] [comments]

Can’t call local Best Buy?

So I’ve been trying to call my local Best Buy and I keep being redirected to a call center in India??? Is this normal? I can’t speak to somebody at the actual store over the phone?? submitted by /u/mofongoDorado [link] [comments]

Holiday hours are up.

Surprise, they’re silly. submitted by /u/TechieGranola [link] [comments]

Looking for Advice

I bought an open box on sale Sony a80k 65" and loved the color and upscaling feature as I was a ton of SDR content from a Xfinity cable box. My issues started with the overall brightness of the a80k and aggressiveness of the ABL. I also noticed some (fairly noticeable) DSE and decided to return the a80k. I then bought a Samsung s90c 65" and initially out of the box I loved it. I started out watching stuff (Sports, TV, Movies) in the tizin interface. I then decided to hook up my cable box to watch SDR content (I know I know but..). This is where things started to take a turn for the worst. I felt as if the upscaling on the Sony was very noticeable as compared to the Samsung. I typically watch sports and turned on the smoothing settings as high as possible to get the smoothest viewing possible. It worked fantastic for sports but, when channel flipping, I decided to watch a lifetime movie for like 10 minutes and good lord it was terrible. Horrible SOE and when I turned off the...

Can Best Buy install aftermarket daytime running lights on a vehicle?

Best Buy installed my car radio that I ordered from eBay and they installed it for me. I’m ordering aftermarket daytime running lights for my vehicle from eBay, and was wondering if Best Buy can install that? submitted by /u/Billie_Eyelashhh [link] [comments]

iPhone 15 Pro Max Delayed

Has anybody got this issue today? I preordered the blue titanium iPhone 15 Pro Max on the 21st for it to be picked up from the store on today, the 26th. There haven’t been any single update on my order until a couple minutes later when they told me that they got delayed to a later date. Am I the only one that’s experiencing this? submitted by /u/Charles4918 [link] [comments]

Adding AppleCare+ Total Tech to non purchased Best Buy products

Hi all, I remember reading here sometime ago about a method of being able to add total tech AppleCare protection to non purchased Best Buy products, is that still possible, I know it's possible by performing some repair service through geek squad, but can it be done with performing diagnostics alone? submitted by /u/MegaSwizzzy [link] [comments]

Supervisor sees you not offering plus or total on a candy bar

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submitted by /u/Mtgscrub95 [link] [comments]

Return cycles? Package was returned in the mail over 20 days ago… still no refund

Never got delivered and it was returned to Best Buy and the support tells me I should be getting the refund back on my card any day.. it’s been almost 20 business days. submitted by /u/bethelightforus [link] [comments]

Price adjustment

An agent earlier was going to price adjust a monitor if I placed the order, but it sold out. The monitor was briefly flashing in stock a few times and I was able to get an order. It is currently being packed to ship. The agent made me a ticket so I can adjust it with the next agent, but this one would not budge. They claim they can only price adjust until the item is delivered. Is that so? submitted by /u/evce1 [link] [comments]

people who left, why did you leave & where did you end up going?

I have experience on the floor, in mobile, & as a manager. I’ve ran the floor, i’ve counted money & closed the store multiple times. I hate how the store is now. i’m ready to leave but I don’t know where to start. I’ve worked here, target, Walmart, aldi & a number of fast food joints. I want to get out of retail all together. submitted by /u/Sauced-Ramen [link] [comments]

don’t think i’ll ever find a better photo for this sub

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submitted by /u/Upper-Yogurt7138 [link] [comments]

Bestbuy Pokémon promo card

Has any store gotten the new bulbasaur promo card or has it not been released yet ? submitted by /u/Imaginary_Grape_2322 [link] [comments]

🎶🎶I can tell you got big D energy🎶🎶

Who can relate? submitted by /u/Phantom0591 [link] [comments]

How Accurate Is The Shipping Estimate Usually?

Looking for feedback on how accurate the shipping estimate is from Best Buy, particularly in Canada? If I place the order today it says it will arrive as early as Tuesday via Purolator. Is that usually accurate? I need it to arrive on Wednesday when I'm home so no one steals the package so if that's an accurate estimate I'll place the order tomorrow which should result in a Wednesday delivery. submitted by /u/HarryMuscle [link] [comments]

How many transactions do you make a day?

I figured out how to see how many transactions I do a day, and apparently, I do over 110ish transactions a day it seems(returns included). I'm typically the only one up front, as when I do have a second person they are taken to the floor to help out. My management is nice, but honestly everyone should be nice I'm tired of using "nice" as an excuse to make up for their obliviousness when it comes to scheduling. submitted by /u/Concentrate_Little [link] [comments]

Manager laziness

Don’t you love when we are short staffed, and everyone is calling for managers and all of the MIC’s are standing in the corner of the store BS’ing and laughing and blatantly ignoring employee callouts? Who can I talk to about this because it happens literally every day submitted by /u/InitialBulky9568 [link] [comments]

New store policy

My store is now threatening write ups if we don’t put our employee ID on every sale in salesperson capture. Anyone elses store doing this? Seems like a very strange policy to me, it should just automatically link the sale to your employee number by default unless you specifically put someone else’s number in. We have to now make sure we type our employee ID into salesperson capture everytime it’s pretty stupid submitted by /u/audiophile2698 [link] [comments]

LOA?

I’ve run into trouble at home and need to find a new place to live. I can temporarily stay with someone but I don’t have a vehicle to be able to get to my store, normally I take the bus. Is there any chance the company would give me LOA for non-medical reasons right as holiday season is setting in? submitted by /u/SmartHomePro [link] [comments]

Best things to buy with employee discount?

submitted by /u/meawan [link] [comments]

Water at Best Buy - New Orleans

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submitted by /u/picklespasta [link] [comments]

Laptop not delivered. It's almost 3 weeks

Ordered a Zephyrus M16 laptop on the 4th of September during the Labor Day sale. I was supposed to pick it up on 12th from the store but didn't receive any mail or update from BestBuy so called them to know what exactly is the problem. The customer care representative said they are "out of stock" and have to order it from the "manufacturer" and that the item would be available for an in-store pickup by the 22nd. By 22nd it's already 10 days late than the actual date it was supposed to be available. So I called them again on 22nd as I didn't receive any update on the mail, they told that the laptop would be available by 29th for pickup and they were "out of stock" again. But all this while whenever I checked for the same laptop on the website or the app, it always showed available. I'm a student and Laptop is a must for me, especially cause my old laptop won't switch on anymore. I don't know whom to contact and what to do in this s...

Total Tech Apple Care+ ?

Hello, I have Total Tech and bought a new iPhone 15. I know it comes with the 2 years of Apple Care, however is an option to pay a bit extra for Apple Care+? submitted by /u/hindvkid [link] [comments]

How busy do your stores get?

I worked at a best buy in 2005-2006, back when malls were still busy on a regular basis, and right before online shopping and streaming services really took off. On saturdays the store would be packed with people. You'd have to say "excuse me" multiple times if you tried to make your way down the CD aisle. So what are your stores like these days at their busiest moments? submitted by /u/frankduxvandamme [link] [comments]

My package was delivered to the wrong house

Order from best buy alot got the first time I ordered a apple series 9 put on someone else address , I searched the neighborhood and can't find my package how does best buy handle this ups said I can't make a claim that I needed to let the merchant handle it . submitted by /u/Soupspoon33 [link] [comments]

Trade in Value Scam?

I traded in a watch that was 200 but only received 50 and I realized after I traded in and a few days later looked at the receipt. When i ordered online and even in email it says 200 but i only got 50. (FYI its in perfect condition). Even trying a new order online gives me 200 value. Can I go back to the store and tell them to get the full value? submitted by /u/Unique-Ad6512 [link] [comments]

Membership

I just got a Best Buy visa today. I was just confused on the membership. I went in to buy an apple watch and they said my watch is protected if I get the membership and the Apple care. Later I was thinking about it and I just didn’t understand how the membership is a protection when that was what the Apple care is for. I only buy something from Best Buy like once every two years so I don’t care about the saving a bunch of money. I only saved a grand total of $19 on the watch. Did I just pay an extra $50 for nothing? submitted by /u/TNJewell [link] [comments]

Can I return my expensive item to a different / closer store?

I purchases a mid-grade $500 Car Radio from 1 Best Buy that had it in stock that was not my local store. Well days later it went on sale on Amazon and it will be here this weekend. Can I return the un-opened Best Buy product to a local store with no restocking fee? submitted by /u/StatuSChecKa [link] [comments]

Job offer

Best buy offered me a job and I went thru the background checks and everything but still didn't get a call. Do I just wait or?? submitted by /u/iRamak [link] [comments]

Are new iPhones on display for people to demo at store opening?

I did not pre-order the iPhone 15 Pro, but I’m due for an upgrade. I got the 13 at launch and I’m opting for the pro this time. However, before trading in, I would like to demo the new phones before making a purchase. Are new iPhones typically out on display when the store opens or will it be later in the day? submitted by /u/TheCoasterGuy3157 [link] [comments]

iPhone 15 Pre-Order

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Seeing as it is now the night before and the phone hasn’t shipped, I’m starting to doubt I’ll be receiving this on release day. Is anybody else having this same issue, or perhaps have any insight into when it will be delivered? submitted by /u/Elysiaaspire [link] [comments]

At what point should a MM Director step in and override a GM

This is a “general question” to spark some conversation, but say a GM of a spoke store is sitting on an open supervisor position, and has been for about three months now. They conducted interviews each time it’s been opened (4 times now) and isn’t filling the position. This is not to say people aren’t applying, some fine people have applied, many MANY shift leads. They claim to “not be in a rush to fill it” even though it is just them, the EM, and the other sup, AND is allowing normal vacation, so off and on there are only two leaders available to work in a given week. It has become normal for them to have the Sup or EM be there the entire day open to close. At what point should the Director step in and fill the position themselves, or deem the GM incapable of leading that team? In this amount of time, plenty of store have open and filled other supervisors, with no issue. submitted by /u/Icy_IceCube [link] [comments]

Pay check question

Just checked my most recent paycheck and saw “gift card received” what is that? I asked managers and none of them know submitted by /u/EnvironmentalArm8801 [link] [comments]

BestBuy cancelled my order a day before I get it. How can I get the refund?

So I’m not American and took the opportunity to buy a graphic card during my staying of United States. A day before I could get it Best Buy cancelled the order but I didn’t receive the refunds yet. I’m going back to my country tomorrow and would like to know in average how many days Best Buy spend to give back the money. I’ll try to buy another on but need the money. They canceled today at the morning. submitted by /u/Striking-Tax-3327 [link] [comments]

Anybody heard of the Best Buy Witch?

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submitted by /u/goldengraaam [link] [comments]

I'm quitting Best Buy.

Hi everyone, A little bit about my story. I used to work as Target as electronics. I thought the grass was greener so I quit. I got hired at Best Buy after being unemployed for 5 months. Tomorrow is my third training shift and oh man. I've genuinely never worked at a worse company in my life. This is my experience so far: Little to no training, high expectations, understaffed, pushy on credit cards/my plus, etc. I honestly thought Target was a bad company. This company makes Target seem like a god send. ELearnings don't count as actual training. I love electronics but this makes me hate selling them. Since this is my third shift at BBY I'm considering quiting tomorrow. I already have a Target Mobile job lined up instead. I'd rather activate consumer cellular phones than deal with Best Buys business model. This job makes me feel like a shitty car sales man who makes no credit for the sale. For the two shifts I've never seen a worst customer base as well. I'v...

Why BestBuy in my City still stating at iphone 15 Pro Max's page still available to get till 9/26? when all of the pro maxes being pushed out till mid November.

Why BestBuy in my City still stating at iphone 15 Pro Max's page " Pre-order yours now, Pickup/Delivery: Expected to be ready for pickup on Tue, Sep 26" when its sold out anywhere and pushed in mid November? They aren't updating it? Cuz when i pre-ordered mine it says " Get it on Release Day Friday, Sep 22" I'm just confused wether it's still available at that date or not. lol i know some of you might think im dumb cuz it's all out anywhere and still believing this. i'm just curious that's all. submitted by /u/163braces2ji3mp6 [link] [comments]

My Best Buy plus and price match question.

If an item at Best Buy is $700 and plus and total members get $150 off, but the price at Amazon or a price matching competitor is $550, would Best Buy match the price of the competitor and still take off the $150 discount for the plus membership? So essential $150 off the price matched $550. submitted by /u/Usual-Author1365 [link] [comments]

Help regarding getting a job

Hey, I am a student right now in the university of alberta, edmonton. I am a big tech enthusiast and feel like I can work pretty well in best buy. I have applied a lot of times but never recieved any kind of response. I’m really passionate about working in this industry, and I really need a job as soon as possible. I even tried to ask them in store, but all they say is apply online. Can anyone help me out with this? Or does anyone know what to do in such case? submitted by /u/Extension-Site7714 [link] [comments]

Warranty claim by someone else?

I have a 2 year extended warranty (purchased through bestbuy) on a faulty controller. The warranty will end soon but I don't live in North America anymore. Can I ship it to family and have them make the warranty claim for me? Or does it have to be done by me in-person? submitted by /u/PaprikaRainbow [link] [comments]

Overtime

I hit overtime and I know it means I worked more than 40 hours in a week but I’m not sure if that’s an issue. Some of my coworkers have said they’ve been asked not to go over for the week but I’ve never been told this. Is this a policy or is it different for part timers? It’s mainly just being asked to help close or being in front end and having customers till 15 after closing and not being able to put go backs back before every department has taken theirs. I do not normally take lunch on 8hr shifts though because I don’t think to unless I’m feeling tired which isn’t often. submitted by /u/New_Seaworthiness324 [link] [comments]

How can i get my cc app, basket and pm’s up?

I got hired 2 months ago, and the leaders are constantly talking to me ab numbers, how to pitch etc. but i’m not really having any luck. Not looking to be the best performer, just enough to get them off my back. Is there any pitches you guys recommend, or generally, how can i be a better salesman at best buy? I do have good days, but then i will get scheduled up front and that ruins everything. submitted by /u/Anchorage_skim [link] [comments]

Psa for customers

Please for the love of god respect employees personal space we have ears we can hear you no need to shove yourself so close to us that we can count ur eyelashes so back the hell up! submitted by /u/niloc1987 [link] [comments]

I try to order digtal products with my gift card and it gets cancelled. it says "Awaiting Authorization"

I have been trying to order a xbox game and a xbox gift card for 3 hours, each time it gets cancelled. submitted by /u/ProQB_6675 [link] [comments]

Totaltech gsp

I spilled water on my alienware laptop and the keyboard doesn't work. Does gsp cover that? Do they give me a store credit or something for what I bought it for or how does that work submitted by /u/imjones22 [link] [comments]

Is "Open Box" just "Used" at Best Buy now?

I have purchased Open Box products from various companies in the past. Generally it is an item that was returned working that was open, but in good working condition. I was looking at watches and saw a Samsung Galaxy Watch 5 Pro for sale, for a decent price as "Open Box Excellent". Thought I had nothing to lose. I just got the watch about 30 minutes ago and the shipping box felt unsually light. I recorded opening it as I was concerned that I might have been shipped nothing. Instead of "Open Box", I got "No Box" (other than a brown shipping box) and no documentation, no charging cable, & etc". All I got was a watch wrapped in bubble wrapped, that looks like it was well worn past any return period. I took a look online to see what the going rate of a used watch is and I see Best Buy selling a lot of these on eBay w/ over 112 sold and 10+ avaliable: https://www.ebay.com/itm/325548451434?epid=6055669844&hash=item4bcc33266a:g:-dIAAOSwbnxj-O5I&...

Replacement?

Hello all, so I sent my laptop for repair around a week ago and I’ve been told today that I’m able to get a replacement. I’ve read about the junk out policy in this subreddit and that they give store credit but I’m confused. Will I be getting a replacement or store credit? Or do I get my own replacement with the store credit? submitted by /u/domithicc [link] [comments]

What’s the best buy arizona work trip consist of what’s it for ?

submitted by /u/sleepinsilk [link] [comments]

Geek Squad

So I applied for the geek squad position in my area. I did the virtual interview on the 14th and haven’t heard back yet. Any hiring managers or supervisors suggest I give a call for an update or is that outdated ? submitted by /u/AccurateDepartment16 [link] [comments]

Is there any way to actually get an unsended activation code dealt with?

About a month ago I purchased the card for pokemon scarlet and violets dlc, and I gave them the proper email, but the activation code was never sent despite getting emails asking me to review the product, is there any way to get this sorted out without going through the phone machine? submitted by /u/Ayvorii [link] [comments]

Can’t order Unlocked IPhone 15?

Hi I just tried to order a 15 PM but there isn’t an option with carrier unlocked? Anyone know why? submitted by /u/ninedashlines [link] [comments]

Didn’t receive confirmation email

I placed an order earlier this afternoon and I have yet to receive a confirmation email. Has this happened to anybody else today? submitted by /u/fmlongo [link] [comments]

No Stock Counts :(

It’s like they all deleted this morning. Weird. submitted by /u/TheBrokenTaken [link] [comments]

C&D restructure

Any word restructuring will be happening for consultants before the holidays? submitted by /u/cookingtim [link] [comments]

When Do I Pay Remaining Balance on Phone?

I just pre ordered the iPhone 15 Pro on my Verizon account through Best Buy. I still owe about $100 on my current phone, and I know historically before you could upgrade your phone you’d have to pay the remaining balance to Verizon before you could activate the new phone, but when going through the pre order process that pay screen never popped up. So I’m just wondering, when I will have to pay so Verizon doesn’t screw me out of trade in value. Will it be when I pickup the phone at Best Buy, or is it something I do separately before sending my current phone out for trade in? submitted by /u/XxOBLIVI0N [link] [comments]

I’m a VPL in home theatre and have been constantly hounded about getting memberships. Sop says otherwise. My GM told me not to believe all sop says? Is this true & what can I do to stop this madness about getting 4 memberships a day?

submitted by /u/DrawRemarkable5567 [link] [comments]

Hello all , I pre-ordered this game (October 20 pickup). If I cancel this , will I get my 10 dollar reward balance back ?

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submitted by /u/Cautious_Priority_37 [link] [comments]

Received open box

So long story short, I'm building a PC and bought an Intel i9 13900k. I had it shipped to my house and received it today. The packaging was intact but the box inside was open and the chip inside had some very obvious finger prints on it. I don't know if best buy sells used or refurbished items however, when I bought it, it had "save" tag on the side. I currently do not have a pc to test it on to see if it works. Maybe I just being paranoid but this is the first time I receive anything in the mail open. Thank you in advance. submitted by /u/The_Tortugo [link] [comments]

Rant

Just a normal Best Buy worker rant. When I started working there I had high hopes, but after some months it’s been really mid. The biggest part for me is the unethical measures some employees take. Some of them have lied to customer about the corridor card or in one case had a mother apply who was on the phone with her children and even had their daughter impersonate their mom when they had to call citi bank which is wild. Also had a supervisor or didn’t really state that Best Buy plus was a yearly membership and just said swipe your card for it. Not really as bad it’s just I feel bad if I screw over customers. Worst part is if they’re caught my gm who’s amazing would get in big trouble and I’d hate that to happen. But that’s my experience in Best Buy so far lol. submitted by /u/MarioDizaz1 [link] [comments]

How to get these screws?

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This on the bottom of the InVue OnePod powered camera sensor, does anybody know what size and how to order these torx screws? Some of ours are missing them submitted by /u/SurvivingAntone [link] [comments]

Can you share a Best Buy account with someone out of your state?

Can you share a Best Buy account with someone out of your state? submitted by /u/GravityBoosted [link] [comments]

How can I get dlc with my gift card?

I tried getting the smash dlc with my $75 gift card and the order keeps getting canceled. I looked into forums and some people are saying that you cant use gift cards on digital items. I think it's stupid that I can't get dlc with a gift card and have to spend my own money on it, if I go in store and find the physical card for the same dlc will I be able to use my gift card there. Is there any other way I can use this gift card to get the dlc. submitted by /u/Joofes [link] [comments]

Looking for advice on buying a laptop

When’s the best time to buy a laptop? Are there good deals during Black Friday weekend in Canada? Or the Canadian thanksgiving weekend? I’m also not sure what to buy. I have very basic needs. Browsing, studying, occasionally I’ll stream a film. I don’t want a MacBook. I want something very light and easy to transport. Also under $1500. Any recommendations for which brands? Would love to get a good deal but I haven’t bought a laptop in over a decade so I’m not sure what the smartest way to go about it is. submitted by /u/polanyisauce [link] [comments]

Price matching?

Hi, samsung is having a sale on the s23+. It's like 799 as opposed to 999. Would they price match samsungs online price? I know it says they'll match stuff like Amazon but not sure samsuns counts as a competitor?? . Also if any of yall know/estimate if black friday deals will be better than this price .. lmk. submitted by /u/snowbuns08 [link] [comments]

Adding/Modifying Payment Methods busted?

Has anyone else had an issue adding a payment method to their account or modifying current ones? I had a personal account I was going to make a purchase on. Submitted an update and now I can no longer see my payment methods nor make purchases due to an issue loading the payment methods during checkout. I raised a ticket and they mentioned others were having this issue. They mentioned the need to recreate my account in the backend and merge old data over. I made another account using my organization's IT account to try to get the purchase done ASAP. I added a payment method [fresh account] had the same result. So seems like no matter the account, everyone will be having issues. Update: Seems like BestBuy doesn't like the bank my organization uses. I called and was able to get an invoice submitted to my email and when I went to try to pay for it, 2 different cards were rejected. I ended up having to use my personal card. submitted by /u/peeradvice [link] [comments]

Return Policy

Bought a TV but kind of on the fence not digging the s95C and want the Sony 95L. I have BestBuy Plus so shouldn't it be 60days? submitted by /u/silent752 [link] [comments]

Trade in Console

Good Evening, I’m looking to trade in my PlayStation 4 console at Best Buy for a gift card. The system works perfectly fine and I have all of the cables/controller for the system. The only thing I don’t have is the original box. Will Best Buy still accept my trade in? Thanks submitted by /u/SuperiorTrucker [link] [comments]

So Verizon will not allow Best Buy to activate accounts that have a concession line to meet consumer demand…

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I’m just trying to upgrade a personal line that’s associated on a family plan with my concession line. I can’t at least upgrade a personal line that doesn’t have a discount? Whack. submitted by /u/ninjacory7 [link] [comments]

Broken tablet screen

I bought a galaxy tab s6 yesterday afternoon from bestbuy.com for instore pickup, and didn't get the protection since it didn't seem like it'd cover a broken screen. Well, a couple of hours later and my screen is heavily cracked. Is there any hope of exchanging it, or otherwise salvaging this situation? My friend told me to say it came out of the box like this, but I don't want to lie. On top of that, the screen is cracked pretty badly and the box is undamaged. Doesn't seem like they'd believe me even if I wanted to try. Was I wrong about the protection plan? It was kind of vague on the best buy website, but I didn't sound like it would've covered accidental screen damage. Moving forward I want to make sure I'm making the right move, if the coverage is the right way to go. I appreciate any insight. submitted by /u/Inuk28 [link] [comments]

Will this change?

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Game comes out Tuesday so I don’t see why I would have to wait a day for my preorder. submitted by /u/Wretr [link] [comments]

I am unable to get a refund from Best Buy for a lost shipment. What can I do?

I purchased a laptop from Best Buy in July. I decided to return it and dropped it off at UPS. However, UPS has lost the package. After many backs and forth, UPS confirmed package is lost and Best Buy agreed to refund me within 10 to 15 business days. More than 15 business days later, I have not gotten a refund yet. I have contact BestBuy multiple times. One told me to wait another month and another agent was able to escalate the matter for me. He guaranteed that I would be contacted within this week. I have had more than 10 different conversations with BestBuy agents and multiple guaranteed dates were missed. I'm not so optimistic about this one. What are my options here if Best buy doesn't response by tomorrow? It's approaching the credit card dispute deadline for this transaction. I would like to ensure that I have exhausted all options before I go that route. submitted by /u/ecko814 [link] [comments]

Any reason particular stores stop doing in-store pickups?

I was texting my friend recently and he brought something to my attention that I was kind of curious about since I didn't have a direct answer (I'm the one who usually informs him of deals going on). He was wanting to pre-order some games that were announced and he noticed that he wasn't able to order them for store pick up at his closest store he usually goes to, and said it was mostly for stuff that was coming out at the tail end of the year or later in 2024. Is there any particular reason a specific store would stop taking in-store pickups? submitted by /u/Flapjackchef [link] [comments]

Holiday window question

If I purchase something before the holiday window starts, but it’s delivered to me during the holiday window, do I still get that holiday return window ? submitted by /u/colombianodore [link] [comments]

Total tech membership question

I purchased a Galaxy book 2 pro 360 1 year ago and from day one it was very much a struggle. Aside from that my question to anybody is being that I am a total tech member I get 24 months of being able to return the galaxy book I guess. The issue is that it runs so hot that I can literally not touch it for more than 2 seconds otherwise I will burn my fingers. Same thing with the charging block that also is scorching hot. The battery on a full charge last maybe 40 minutes before it's almost dead. I'm wondering if there's anyone out there that could help me or let me know what Best buy will do for me. I do not want the computer at all. I don't want them to give me a new one because I Don't watch a deal with the same exact issues all over again. I paid about $2,000 for this laptop. Honestly I wish I had known a little more about computers before purchasing it. Because there are gaming laptops with better everything across the board. Will they give me store credit? So t...

This may be a dumb question but, do I have to update my payment information with my new debit card when my current one is about to expire?

Hello, I mainly use Best Buy when pre ordering video games and my card is about to expire soon and I plan on getting it renewed, when I get my new card do I have to update my payment information to the new one? Thank you! submitted by /u/Doofenshmirtz12345 [link] [comments]

Why is Best Buy dropping the ball on pre-order video games still in 2023????

This has been a constant source of headache for gamers everywhere. Pre-ordering a game expecting to get it on release used to never be a hard concept. But in the post covid Era it appears to be. Mortal Kombat 1 comes out today 9/14 for the Premium edition. Several Best Buy stores are having system issues showing not to release it until next week because they weren't told it was gonna get the release for Premium pushed up. As a result, my local store despite proof to the contrary of what's shown on their end vs what I have on mine and after talking to support, they still don't want to give customers their copies. This has been reported by other people who pre-ordered as well but some have had luck of the store manager(s) wherever they are relenting and just giving the customers what they paid for and are correctly entitled to receive on time. My store ain't budging though. submitted by /u/Synyster_V [link] [comments]

A95L release ?

Any insight what happened to have it released on the BB website , then pulled a few days later ? BB released a few days before the announced release date so maybe Sony pushed back ? submitted by /u/colombianodore [link] [comments]

Has anyone gotten an email like this? Looks very scammy

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submitted by /u/liuytu [link] [comments]

Price Match Surface Pro

The Microsoft online store has a bundle deal that ends up being cheaper than bundling it myself at Best Buy. Would Best Buy price match this? submitted by /u/Mitchcamd [link] [comments]

Can someone go and return something I bought them with employee discount without me there?

Mostly cash, small portion of it was on card. Bought Quest 2 for nephew for birthday and he wants to return it. submitted by /u/FormerRedditorAMA [link] [comments]

hi all! what are these wires coming out of the wall? we assume it’s for a surround sound system, if so, what kind of sound system do we get?

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submitted by /u/caramelapplelover [link] [comments]

When was the Total Membership changed to remove free shipping/install of appliances??

Just went to purchase more appliances for a new condo and was told the Total Membership perks no longer include free installation and shipping of appliances. Shipping/Install was quoted today at $145 for a dishwasher + $50 haul away fee for old appliance. I purchased three new appliances on July 4th sale and purchased the total membership package, which at the time included shipping+ installation of appliances. Now total membership only includes 2 years of geek squad?? This was two months ago.. that's a huge change in membership reward perks to pull on us. submitted by /u/NOONEKNOWSME__ [link] [comments]

Possible to return unordered item that I did not pay for for store credit?

Ordered open box item online which was delivered, also received a cheap TV the next day under same order number which I did not order and did not pay for. I know under FTC law I am allowed to keep the TV, would it be possible to return the TV for store credit somehow? submitted by /u/Johnnocj [link] [comments]

When does pick time stop?

Hey everyone! We’re trying to figure out when pick times stop, whether it be when you pick an item or when you stage it if it’s a pickup order. Our pick times are pretty bad and we’re trying to improve, and this information would be very helpful! Thanks! submitted by /u/thatonebbyemployee [link] [comments]

Any winners??

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Saw this in my truck today, wondered if any of y’all are in the list lol. submitted by /u/Putrid_Scale_6904 [link] [comments]

financing

I know that financing and monthly payments are available for the best buy credit card, but do the financing plans apply to regular visa cards as well? i was wanting to buy some tech i need for school but don’t want a best buy CC and want to put it on my new visa CC and build my credit. i also have no credit so i’m not sure of that matters. sorry if this question sounds stupid.. 🤞🏼 submitted by /u/glostickz [link] [comments]

BB cancelled my Spider-Man PS5 and now they're sold out

So I ordered the limited edition Spider-Man PS5 console back in July and was put on a "waiting to be fulfilled" list. A week or so ago, my account was charged ~650, and shortly afterward I was sent an email informing me that it was ready for pickup. I've been out of town, and thusly unable to snag it, but when I went in today to pick it up, I was informed that my order had been cancelled because I took too long to get it. Is this a thing? Am I just screwed now? I received a refund, but I don't want a refund, I want the dang PS5 that I paid for! submitted by /u/whiskeymidnight09 [link] [comments]

HT VPL Accomidations

So for HT VPL accommodation how would it work if we have Total/Totaltech? Because the instructions say not to use our email when we purchase the televisions. submitted by /u/luisfig22 [link] [comments]

Best Buy multiple "test charges" you for pre-orders until the release date

Placed a pre-order for 3 4K Steelbook DVDs that aren't out yet. Best Buy charged me the full amount when the order was placed, then refunded the amount, then charged it again, refunded, charged again.. I've lost count how many times they've done this now. It can overdraw your debit card/bank account, & it's just bad policy. You're typically not supposed to charge someone for an item until that item becomes available. It's what Amazon & numerous other retailers do, & how it's normally done with ANY other online or brick & mortar retailer. submitted by /u/rickmarin [link] [comments]

Questions about BB Geek Squad Refurbished Nintendo Oled

Hi, I’m interested in purchasing a Nintendo switch oled Geek squad certified refurbished,and was wondering what does that mean?Will item come with all the original accessories?Are they mostly just customer returns?How do they have so many refurbished units?And what’s refurbished?Thanks for your time and answers. submitted by /u/Wildwilly069 [link] [comments]

Question about failure to refund to credit card

Hello there to anyone who can tell me what to expect from this situation, if it rings a bell for you. What do I do about this e-gift card? It was supposedly issued to my email for a price match item during the Labor Day sale, but I never got an email about it. It appears to be visible in my account to Best Buy employees on online chat and in my local store (via phone call...so maybe call center actually...not sure). It appears to not exist according to Cashstar. All they found for me was something from Nordstrom from 2021. It should have been a simple credit card refund in the first place. Nothing was purchased with a gift card, and the other two identical price match refunds went through just fine. Over Labor Day weekend, I was shopping for a 4th set of these headphones because everyone in the family ended up liking them. I saw they were on sale, and I found out the three previous, separate headphones purchases were eligible for price match because of the Total Tech membership...

Roadie is trash

I'm gonna avoid ordering online from BestBuy, I purchased an electric shaver, it was supposed to be delivered on monday 11th, they went to reach my home today sunday, but that's not FedEx, UPS, etc type of delivery that I haven't had this issue before (my home is in gated community with security) So I'm not aware that a regular person is trying to reach my home, it's frustrating that I found out this message when I check my order status indicating that I have refused the product, and now I have to wait 10 day to process the refund. what kind of joke is this? submitted by /u/darkmitsu [link] [comments]

Can you buy unlocked iPhones at Best Buy?

Planning on buying the new iPhone. Can I buy it unlocked? If so, can I finance it using the best buy credit card? If best buy makes us buy it tied to a carrier when and how can I unlock it? submitted by /u/DropTheLAndGetGory [link] [comments]

How do order ps5 from Best Buy? I moved out of state and I am trying to buy one for my cousin. It keeps canceling because my billing address isn’t correct even though it is correct.

submitted by /u/Dust209 [link] [comments]

best buy interview process?

Hi I have applied for Best Buy and I have done the video interview after one week I got a call for an interview with the general manager and I did that and answered all the questions that they asked and I passed the interview with the general manager after that they called me for another interview with the store manager is that a good sign that I have an interview with the store manager and what do I need to prepare what are the questions will be asked. Hope someone can help submitted by /u/RadiantOpportunity59 [link] [comments]

Interview Questions, Hiring Process, and more!

I applied for Best Buy and did the first interview it was a video interview and I got a call for the in-person interview after that, they said I have an interview with the store manager can someone help me with what I need to know and expect in that interview? submitted by /u/RadiantOpportunity59 [link] [comments]

Had interview but still under review

Hello all, I have recent applied to Bestbuy on 17th of August and fast forward to two weeks ago got a call about doing a interview (which after so long of just being ignored by places not even giving denial). Well I did the interview on monday the 28th and the person who i did interview with said I should get response by the following wednesday after that week as had more people lined up as well. However, have not heard anything back and when went into store to check as what I was told when tried calling the person I asked mentioned a lot more people so no calls yet then when mentioned was told would get response by that day he just said "Well most likely if have not got any response means did not want to go ahead with you." While when I check on the portal it shows under review still. Should I just start applying other places again or give it another week or so? submitted by /u/KhaosTheory99X [link] [comments]

real.

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submitted by /u/liamo6w [link] [comments]

This isnt arriving today is it

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Taken at 5:20 submitted by /u/audiobeans43 [link] [comments]

Someone cooked here

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submitted by /u/iceyy_ [link] [comments]

Return policy on Xbox Series X

Hi I saved up some money to by a new console but I'm having trouble deciding between the PS5/Xbox. I was wondering if I could buy the Xbox and then if I don't like it return it after a few weeks. I read the return policy but l'm not certain if they would allow it once it's opened - obviously I would keep it in good condition and keep all the packaging, any idea if this would work? submitted by /u/confusedpanda342 [link] [comments]

I ordered a package from bestbuy yesterday at around 5pm yesterday, i payed for nextday shipping. Is it gonna come today?

I know today is a saturday, so i dont know if nextday shipping applies submitted by /u/audiobeans43 [link] [comments]

DS4 drifting... I have TT on it but BB in-store wanted to charge me $58 to replace it cause I used a certificate on it originally?

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submitted by /u/Sorry_Sorry_Im_Sorry [link] [comments]

3rd attempt now... when will they tell me my order doesn't actually exist

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submitted by /u/TheNobleDerf [link] [comments]

Hypothetically

Hypothetically speaking, if I were to purposely burn in my Sony A80K, under Best Buy Protection would they just repair/replace the panel or would they just give me store credit for what I paid for it. HYPOTHETICALLY!! submitted by /u/JamesTempest [link] [comments]

Stuck In Refund Loop

Share your thoughts, folks! I'm all ears, and I'm dying to know what you guys think. About 10 days ago, I finally scrounged together enough cash to treat myself to an s95c, complete with a TV mount and installation service, totaling over 5K. I placed the order on Best Buy's website, and wouldn't you know it, about an hour later, I received an email informing me that they had canceled my order. Now, here's the kicker - the email didn't shed any light on the reason. Instead, they claimed they were having "issues while processing my order" and suggested I visit a local store to make the purchase. But there was a catch - they said it could take up to 10 business days for the bank to process my money. I toyed with the idea of ordering directly from Samsung, but guess what? My funds were still tied up! But don't worry, we're not even close to the juiciest part of the story! Eight days later, I finally got my money back. So, I thought, "Why no...

i purchased some parts on the app that weren’t in stock but would be ready for pick up in a few weeks they took the money from my account right away but today (6days later) i got a notification saying my payment method failed i already got charged $2,400 how is this possible!?

submitted by /u/0-60Frs [link] [comments]