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Showing posts from October, 2023

Charity outside the store

I went in to purchase a speaker to replace my old one that was stolen 🥺. As I was walking out, there was a woman who had one of those charity tables set up in front of the store. She asked if I would like to donate to whatever the cause was. I did not ignore her, I just said politely no thank you. As I was walking away she shouted behind me, "you're good with children dying!!" Bitch, what? I turned around and went back into store and told the manager that she is harassing customers and that I would not shop there if I had to deal with that. He said he would tell her boss. I was furious. Those charities at businesses piss me off to no end, why can’t the billion dollar company just give them whatever they need. This isn't something that's going to help this company stay in business. And who the fuck is training these people? If you lose your cool every time some declines to donate, your ass needs to be giving back in some other way that's not so draining to...

Gift card activation

I just bought 2 gift cards, one $500 and one $330, is there supposed to be an activation thing that I have to do because when I check the balance on both it says that it is invalid. If there is, how do I activate it? submitted by /u/Professional_Ad3796 [link] [comments]

Can my manager force me to work longer shifts as FT?

Hey everyone, I’m full time and have been consistently been scheduled 9.5-10 hour shifts for the past couple months. I know it sounds stupid of me to complain when there are some people here that can barely get the hours they need to pay bills, but I don’t intend to make Bestbuy a long term career and would rather be able to actually use some of my day for things I want to do/ need to get done. I’m an in store consultant (don’t want to say which store specifically but it’s in the south) and have spoken to my manager about three times saying I just want my normal 8 hour shifts and have been told that: A) there aren’t enough members on our team to burn all of the labor. B) we aren’t paid for lunch so it’s “technically only a bit over an 8.5 hour shift” if I’m scheduled a 9.5. I really don’t see how my manager’s excess labor is my problem, and I really don’t have any interest in spending any more time at that place than I have to. What are my options? Can I be forced to work longer s...

Benefit enrollment

Was the final day for benefit enrollment the 27th of October? Damn, I guess it's to late to make any changes huh submitted by /u/vanpet22 [link] [comments]

Best Buy Credit Card Approval Question

Today I applied for a Best Buy credit card to finance a MacBook for schooling use (college) and wasn’t instantly approved and was told I would hear back from Citibank if I will be approved or not. I was wondering 1. Why I wasn’t approved instantly? I have a credit score of 763. Could it because I have no credit card history? (This is the first credit card I’ve applied for.) or are they just wanting to ask me a couple more questions? 2. How long would it take for them to give me a decision/send me something in the mail? Or could it be possible to call Citibank myself and get it situated/find out a decision right there and then? I appreciate the time to read this and help me out if you can! Thanks in advance! submitted by /u/nevergoodsince [link] [comments]

Best Buy 2007

https://www.tiktok.com/t/ZPR7cCgeo/ submitted by /u/Fantastic-Beach8101 [link] [comments]

Order pickup hasn't been closed, should I pick-up the item twice?

I recently ordered a TV for store pick-up and after picking it up, it has yet to be scanned as being completed. Should I set pick-up for a different store and pick the same tv up again? submitted by /u/ImportantYam8604 [link] [comments]

How long for background check?

I signed the job offer and filled out all the paperwork on Sunday, haven't heard from the GM when I can start yet and was just wondering if it normally takes this long. submitted by /u/absol2019 [link] [comments]

First bby I worked at :(

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Store 306 in Crestwood, IL. Worked there from 97-03. Closed a few years ago I think. Unfortunately this isn’t a photoshop :( submitted by /u/Madsax8 [link] [comments]

Would there be open box products available in store not reflected online?

Wondering if I go into my local store (Canada), if they would have their own selection of open box products there at that store that may not be reflected on the website. Do any stores have a dedicated section like this to browse? Is it a thing to ask an associate if there are any opened/returned/display model versions of a product available? submitted by /u/brizzzlie [link] [comments]

Best Buy Open Box

When are open boxes items typically marked down ever further? Are the open box items open to further negotiations on price? submitted by /u/Adorable-Finger-1038 [link] [comments]

Best Buy total tech / total protection plan service fees

Please when you pitch Best Buy total, be aware the protection plans provided when entering year 2 have service fees ( like a deductible) Dependant on the cost of the item it can be up too $99. This only happens after year 1, but don’t pitch the protection plans as being free services for 2 years. If you didn’t know, now you do. submitted by /u/Kuromaplematt [link] [comments]

Return Confusion

I ordered an eReader from Best Buy, but because it was getting delayed constantly, I decided to cancel the order last week and order from a different retailer, which got to me this Monday. The Best Buy chat representative canceled the order, and I got my money back. I just received a package from UPS from Best Buy, of the exact eReader I canceled last week. What do I do with it? Do I take it back to Best Buy to return it? submitted by /u/belowthebridge [link] [comments]

Sent me 128gb instead of 8TB

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and of course I just opened up the package outside the return window. After 30min speaking with Best Buy I'll have to contact Samsung. UGH! They literally don't sell this drive anymore so what gives Best Buy?! https://preview.redd.it/fy6lbq05llwb1.jpg?width=3024&format=pjpg&auto=webp&s=0b19baf62fbab8fe95335933504bdec7a0a01943 submitted by /u/astronautdormann [link] [comments]

Tv restock schedule

Hey hoping someone might be able to help. Our tv got fried over the weekend after a good 12 years of use. Had my eyes on the s90c but it’s unavailable at my local store for pickup or delivery. Wondering how often these are restocked especially with early Black Friday deals so I can keep an eye out. Have it sitting in my cart right now so I imagine I’ll get an email notice once it’s back in but wondering if I should be checking more often than once a day. TIA submitted by /u/Smillzz15 [link] [comments]

The only Best Buy in Pflugerville TX got closed and will be getting replaced with a Hobby Lobby

Not sure why it closed, sucks for them, it was one of those locals that kept that Pflugerville Limestone power center a tad bit interesting and more polished, but I think it kinda doesn't get with the rest of the plaza's vibe as the plaza focuses more on "homey" stuff like Home Depot, At Home, Kirkland's, etc and fashion & beauty stores like Ross, Ulta, Bath & Bodyworks, etc. Best Buy was an outlier at best, especially considering how far to the East curb of the plaza it was and I think location placement affected its foot traffic rate and pace RIP nonetheless submitted by /u/Cookiecuttermaxy [link] [comments]

Best Buy Going Down Hill?

Somewhat of a rant, I suppose. It seems like Best Buy is being easily beat out by similar competitors, Amazon, local stores, etc in all categories. For example, I've wanted to buy the 77" A95L from Best Buy as I'm a Total Member, have the card, etc. However it's never been available months after Sony launched the Tv. Amazon, local retailers, etc. all have had at least some stock. I was looking at buying a Gas Range from Best Buy - I go to check out, and they don't have any technicians to install? Outside of one of the larger cities in the US, mind you. Most physical locations now look like cheap warehouses with not much on display. submitted by /u/Admirable_Sir_9953 [link] [comments]

Does Best Buy in store have an internal system to check inventory or is it the same the customers see online?

Hi I'm just curious if that's why has an internal system to check inventory on an item at different locations on my visit the store. In this case I'm looking for TV which says unavailable online it says clearance so I wasn't sure if I visit a Best buy location if they're able to check the other locations that might have this item available. It is an open item. I asked because recently in GameStop they told me that they have a different inventory system than what we see as customers on the website this was about 2 weeks ago when they had their pro game week and many stores was giving me printups for which locations has games although it says out of stock on website or not available or the location doesn't have it. I'm sure enough those locations did have it from the inventory list GameStop provided from the internal system. So I'm curious if that's why has something the same submitted by /u/allstarr373 [link] [comments]

Question on returns/exchange

I bought a batch of items and did the twelve month financing on them Saturday 10/21. After having the equipment I am needing to upgrade two of them items. My question is can I return/exchange the two items for the upgraded items and batch them to the financed batch. I understand my monthly cost will go up. Just don’t want to do two orders. submitted by /u/Ok-Video5299 [link] [comments]

Just got my package and its empty

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Hi I ordered sony battery and received my package and it’s literally empty. There is everything but the battery. I have been hearing about this here but I can’t believe it’s happening to me. I will never order online. submitted by /u/garbuja [link] [comments]

Trade in

I traded in my iphone when I bought the pixel 8 pro/pixel watch bundle. I loved the pixel but I couldn't wear the watch for more than a couple hours before it would hurt my wrist and skin would get irritated. I returned the phone and watch and the rep said they could give me back my iphone. Him and a manager went in the back for awhile then when he came out he said he didn't know if they were doing it right but we're refunding what I paid out of pocket less the restocking fee and giving me my old phone. Now I'm looking at upgrading to an iphone 15. I don't want to trade in with Verizon because they do bill credits for 3 years so I want to just trade it into best buy and get a gift card then buy the new phone outright. Because I submitted this phone once for a trade in, if they didn't return it properly will I run into issues trading it in again? submitted by /u/rubber_ducky007 [link] [comments]

Best Buy app bug

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Has anyone else gotten this bug while using the Best Buy app? The app works normally for everything except trying to search something. As soon as I hit the search bar I get this error. IOS. submitted by /u/markh1993 [link] [comments]

New hire

Hi guys, just wondering how can I check my schedule from home? I was told the one connect app but only workday showed up, I don't know what my schedule is like next week, Thanx detailed instructions pls, my coworkers don't seem to have the time. submitted by /u/eterna-oscuridad [link] [comments]

Pixel 8 Pro pre-order, with free watch

I recently got the Pixel 8 Pro with free watch. Via pre order, picked up in store. Also, I traded in my pixel 7 for a boosted trade in if $425 for ore ordering. If I were to return the Pixel 8 Pro, what would happen? Would I get a gift card for the trade in amount? submitted by /u/tuxismycat [link] [comments]

3 week starting Best Buy update. Computing advisor

I have so much respect for Best Buy employees now Customers are asking questions I didn’t even know were possible. I have to keep asking my Microsoft sales team guy for help and it sucks. I hate this already I get a headache every time thankfully it’s a seasonal position. Not a rant, just informing new comers submitted by /u/Which_Percentage_816 [link] [comments]

Does best buy open box deal price open to negotiation?

Are they even open to negotiation or is it fixed price? submitted by /u/bostonclicks [link] [comments]

Activating prepaid on customers phone which lock status is unknown.

I work for another retailer who also activates prepaid plains for customers. How do you guys deal with customers that dont know the lock status of their phone? For the most part they are unlocked and everything works, but every now and then someone will have a locked phone. Then the data wont work, sometimes calling does however, but everyone wants the data to work. I have to go through a whole process to refund them as the plans are not supposed to be refundable. In our POA the carrier does their own checks and does catch some phones that are locked, but it doesnt catch them all. Does anyone have any tricks? Edit: Also this problem happens with whitelist status, for Verizon and ATT. submitted by /u/C_hase [link] [comments]

Bad Pre-order Experience

So i was told all day that my Best Buy preorder (for Mario Wonder) was gonna be in my mailbox today!! I was so excited!! Imagine my horror when i only received the preorder bonus art print. I was freaking out. Only after i actually went onto my Best Buy profile did i see that the game is coming tomorrow, shipped by :///// ::[[[ FedEx (scary!) In comparison, when i preordered TotK from Game Stop, i had the game in my mailbox the morning of release. Why is my Mario game coming all the way from a Georgia Best Buy? Why was the bonus and the game not just... packaged and shipped together? Is there not a way for Best Buy to do what Gamestop did, and have a game plan ready before the release date? Now, instead of playing it today, i have to wait until Monday to play it :/ so foul. Thanks, Best Buy. I won't preorder from them again... submitted by /u/chronictummytroubles [link] [comments]

Trying to call the store

Why does it feel like it’s impossible to reach someone inside the actual store each time I seem to get Patched through to Credit Card billing when I’m not even saying anything regarding that I just want to check on my application for employment submitted by /u/Sensitive-Sea661 [link] [comments]

"Let's talk about what's possible" Obviously not your Drops process working in the app.

submitted by /u/OPXur [link] [comments]

Will Best Buy still have steelbooks?

I know they're getting rid of 4k, bluray, and dvd, but what about the real deal? That's right, steelbooks. Look at what the GotG Vol.3 is going for on eBay, its crazy. submitted by /u/surgingpenis [link] [comments]

Samsung Pro Devices?

Any of the other “Samsung Pros” here have any information about the pro devices? It’s been over a month and no tracking information yet. Completed all steps needed. submitted by /u/KillerBMusic [link] [comments]

Employee pay questions

I put my card information in the website yesterday and I'm pretty sure I get payed this week and I'm wondering if my pay will go into that direct deposit or if I should activate the Wisely card I just got in the mail just in case Bonus question: How do I make sure that my pay is going into my bank account and not the prepaid one BBY gives me? submitted by /u/SpiritWolf614 [link] [comments]

Can't order anything to home.

This is for BBY Employees ONLY if you aren't one it doesn't inherently concern you unless you're in a similar pickle and have Insight on how you got it fixed. So I've been with the company Two years now and I haven't had a single ounce of luck with asking my management with advice But for about One and a half of these two years I've been cursed with Not being able to order anything to my home Let alone anywhere outside of My home store. And this hasn't been resolved despite me taking All of these steps -Called ER and HR several times. -Calling the Best buy rewards Line (Getting no useful help per usual.) -Remade accounts using A new Email. -Changing my Home address in workday to see if that helps the computer think I moved. -Tried ordering online and in-store To see if the issue has been resolved. -Used and not used my Employee discount to see if the outcome would be different. (It wasn't) I'm at a loss. My two more experienced managers claimed t...

Geek Squad TV Plan Question

I bought the 65” qn900b open box and the screen looks distorted, but I also purchased the geek squat protection plan. If they can’t fix the problem do I get a replacement TV or my money back that I paid for the TV? Or do I receive a credit for a comparable TV? Thanks in advanced. submitted by /u/Acceptable-Sense-554 [link] [comments]

Was sent the email that I got the job but I can't seem to find the pop up with the job offer that they say is there for me to accept. Can anyone help?

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submitted by /u/Gigaquake [link] [comments]

Vizio TV GSP Question

I have a 3 year old Vizio M Quantum that has a multitude of “weird” issues but nothing constant or obvious. For example, the speakers will randomly get louder or quieter, the tv has decided to just not have CEC anymore as none of my devices work with it as they used to, and occasionally I have to go into the setting to turn speakers on because they were turned off for some reason (we have no other audio setup and no changes that might have triggered it) With that being said, I have about a year and a half left in the GSP, what would Geek Squad do if they came out and they couldn’t verify the issues? The only constant one is the CEC issue but the others are intermittent. Any advice appreciated! submitted by /u/TheLastIteration [link] [comments]

Returning a used Printer to Best Buy, experience?

I am about to buy a printer, but I've had a bad experience in the past ordering from somewhere else. I bought a printer, brought it home, put in ink, and the prints were TERRIBLE. Streaky, spots, even after doing all the maintenance steps. I tried to return it the very same day I bought it, and they wouldn't take it. I don't want to deal with that again. If it's an issue, I'll just order it from Amazon Anyone have experience returning a used printer to Best Buy?? submitted by /u/Signal_Assist2499 [link] [comments]

Withholding My Refund For 3 Months - Ebay and Best Buy

Hoping to get any info that might be helpful for my situation. Purchased an expensive item from the best buy ebay website. Found a much better deal, and returned the unopened item physically to best buy store. They accepted it immediately and said that the funds would be deposited back into my bank account. Three months later, three visits to best buy, four calls to ebay, and nothings been done about it. Both bb and ebay claim that it's a hold up on the other company's end. Starting to feel like they're trying to sweep this under the rug. submitted by /u/JustPassingThru212 [link] [comments]

Help me choose

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submitted by /u/Keemburry [link] [comments]

BestBuy to Discontinue Sales of Blu-ray and DVD both in-store and online

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submitted by /u/Timbo303 [link] [comments]

Return/Refund Question

Recently brought a PC and I have a question about the return policy, I see that I can return it within fifteen days and it's fine but if I upgrade to BestBuy Plus it turns into thirty days, does this apply even if I already brought the item or does it only apply to items brought after upgrading. submitted by /u/Gullible-Brick7315 [link] [comments]

Customer Service Issue

Anyone wanna let me know if I have a leg to stand on here. Purchased a new gas dryer last week, had it delivered today but was told the install kit sold to me by the store isn’t correct and up to code anymore. The new piece that is up to code for the state (Mass) ended up costing nearly $400. Does anyone know if it’s the responsibility of the store to know if codes have been updated and the install kit supplied is outdated? After all was said and done the dryer isn’t even correct anyway and will cost another 100$ for the correct one, which can be swapped. Any chance I’d get some info of customer service assistance on this or am I shit out of luck? submitted by /u/torneagle [link] [comments]

Shady Business Practices

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LG monitor advertised this morning for $259.99… went in to buy 4 hours later and the sale price is $329.99. No explanation given, supervisor declined to honour the original sale price… submitted by /u/awsomeo2018 [link] [comments]

Open Box - Excellent

I ended up gambling the other day and putting in an order for a ASUS ROG G14 (2023) Open Box Excellent. I spent a ridiculous amount of time researching BestBuy and open box reviews and it seems it definitely is a toss up whether you get a near perfect used product to an absolutely abused piece of trash (depending on the employee who inspected the return). The laptop was initially stuck in FedEx limbo with the estimated arrival time jumping from 2 days to 3 weeks. Item ended up coming today (2 days) which I was very happy about and upon opening the FedEx box, I was initially concerned because the laptop box was moving around quite a bit due to no packaging buffers. To my surprise, upon closer inspection, I observed the factory ASUS box tape to be untouched as though no one had opened it up. I broke the seal and upon opening the ASUS box, I saw that all the items were in factory new shrink wrap with no signs that it had ever been touched/opened. All the original hardware and paper w...

Future employee question.

Filled out an application and automatically recieved and uploaded my video interview. How long do the stores typically take to go through the hiring process and get back to you? submitted by /u/Kooky_Ad593 [link] [comments]

SF being sneaky with clients, leaving me to be yelled at

I am a front counter advisor exclusively, so I am often the person who gets the abuse sales floor and geek squad should be getting for their practices. Today, I had a sweet old lady come up and request a copy of her reciept because she thinks she was overcharged. Super easy, right? Get that all printed out for her and go through it with her, she was sold BBP without hee knowledge. Yeah yeah, I get it there are screens for it and she had to swipe a card for file, but she looked to be around 85 and obviously tech isn't her strong suit. She was doing what she was told to be able to take home a brand new TV. She was completely unaware about the BBP add on and it was like a complete 180. I get called every name under the sun- for something I didn't do! Evil, sneaky, conniving, while I'm apologizing trying to explain how to fix it. Best part? That employee is probably getting rewarded for helping reach the memebership goal. submitted by /u/strawbeppybeppy [link] [co...

Talview interview questions

What kind of questions should I except for the product flow specialist job? submitted by /u/dropifyacct12 [link] [comments]

Best Buy Return

So I just got scammed, and Best Buy is refusing to accept my return. I bought an Alienware M17 AMD Ryzen 9 brand new. I get home only to find an Acer Nitro 5 inside. The employees at Best Buy said if I hadn’t opened the box I could have returned it, but they don’t know whether I swapped the laptops or not. Not sure what course of action to take here but my next step is to contact my credit card company and have the charge disputed. The box looked new and unopened, all the seals were still intact so obviously whoever did this was very careful. My question is, does Best Buy not check the contents of whatever is being returned? This laptop is over $2k, I would think that when someone buys something this expensive and returns it, Best Buy would open the box to make sure the correct item is being returned. What exactly is their return policy?? submitted by /u/PMMUSA [link] [comments]

Anyone know if best buy would price match an Amazon PRIME DAY deal?

I’m planning to return a headset I got and grab a very similar one. I know they price match Amazon, the item is sold by Amazon.com so I assume they would. But it’s a prime day deal and it’s 25% off so I’m interested if they’d match that or I should return the product I already bought and just order straight from Amazon. submitted by /u/Odd-Meaning317 [link] [comments]

How many returns are allowed?

I’ve heard that if someone returns too many items or items over a certain dollar amount they could be banned from making returns. Does this still happen? If someone returned 7 items averaging $1000 each in the past 6 months — would future returns likely be denied? submitted by /u/Expensive-Willow9150 [link] [comments]

Best Buy put a credit authorization on my card, without processing the order.

On Wednesday 10/04 I tried to place an order for a Pixel 8 Pro. During a security ID check (appears to be an anti fraud system that Best Buy uses with some different banks), the website said to to enter the security code that may bank (Citi) will send me. After I entered the code, the page automatically refreshed and went back to the previous screen asking me to "check out". So I clicked check out again (thinking that this time would go through, since I did a previous security check). But it asked for a security check again, which I completed, and it again refreshed to the previous page. This is when I stopped trying. I checked my bank app, and the money from the phone has been deducted from my account. So after calling the bank, they said the money hasn't been deducted, it's a credit authorization, and they confirmed it was from Best Buy. But for my end, the order did not go through. I had no order number, email or spam email, and my Best Buy account has no recen...

TV Restock When?

Hey everyone, I was looking to buy a new TV and saw that Best Buy was my best option for getting one delivered as I have no car and it would be pricy to rent one just to move a TV. However, I've been eyeing a couple TVs on the website for some time and they have not come back in stock and say "Unavailable Nearby" for a long time now. Is there a certain day of the week/month/quarter when Best Buys in an area restock their TV selection? Are these TVs in particular maybe just no longer being restocked but still show up on the website (might only be available in branches outside my area)? Thanks for the help! submitted by /u/Hopeful-Chemistry140 [link] [comments]

Geek Squad Appliance Exchange Hotline

I have been through the wringer trying to get ahold of a geek squad sales agent to help me complete my appliance exchange. I had a Geek Squad tech come out and look at my Samsung electric dryer, and he determined he would just put in a work order for an exchange because it would be too complicated to fix. (I have a 3 year warranty on the dryer, and it’s only 2 years old.) He sent me the work order number and the exchange hotline number last Tuesday. I have called the hotline every single day since I first got the approval email with the work order number. I get sent to a “sales agent” who takes my name, phone number, and work order number, and tells me a DIFFERENT sales agent will call me in “10-15 minutes” to complete my exchange. And every single day, I never get a call from said sales agent. Every time I call, I explain how many times I’ve called and how many times no one has been in contact with me. They always apologize and say I should expect to get a call from someone soon, a...

Tenure/Recognition Awards

Does anyone know if you get anything for tenure in between your 5 and 10 year? I know at 5 they give you a pick from the catalog or a $250 gift card, but do they do anything else for the other years? submitted by /u/Piers1012 [link] [comments]

Best buy misinformation on pixel 8 and 8p

Did anyone seen bestbuy showing free pixel buds delivery within 2 days when buying pixel 8 phone? I bought pixel 8 and best buy shown me that the buds will be delivered in 2 days before the phone. But the buds hasn't even shipped in 4 days. When I asked the customer service regarding the same they are saying buds will be delivered after the phone and later disconnected me from the chat multiple times. All I asked was to rectify this misinformation on the site submitted by /u/tyler_durden0077 [link] [comments]

Bestbuy Canada Website

Anyone else unable to login to their bestbuy account? submitted by /u/GeraltOfRawalpindi [link] [comments]

It won’t let me trade in my phone for the pixel 8 because of this????

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Like… can I actually not do the switch at Best Buy? submitted by /u/Extreme_Cell_3838 [link] [comments]

Merchandising and demand planning intern

Anyone do this internship before or are in a fulltime role! How is it? submitted by /u/MaleficentWing4759 [link] [comments]

Progressive leasing approved amd then denied?

Hi, i applied and got approved for 2,200 got an email sent to me. But then it wouldn't let me look up the loan. So i applied again and got denied? Does that mean I don't have access to my first approval? submitted by /u/Warm-Marsupial8076 [link] [comments]

Open box adjustment

I bought a 65” LG C1 open box that is ready for pick up. I noticed that the price for the same condition open box tv dropped $200 in price. Today, I noticed the website doesn’t display the open box price anymore, I am assuming the TV is discontinued. Would the store be able to adjust the price for me without returning and rebuying it when I pick up the TV? I’m worried that if the store lets me adjust via the return and rebuy process, the system won’t let me rebuy since the TV might be discontinued. I was planning on having someone pickup the TV for me, but I will probably pick it up myself if the adjustment seems possible. Thanks for any insight. submitted by /u/Lost-Navigator [link] [comments]

Pixel 8 Pro & Free Pixel Watch 2, upgrade to LTE watch possible?

I pre-ordered a Pixel 8 Pro and part of the pre-order is that you get a free Pixel Watch 2, but the only option is the Bluetooth only variant. Will it be possible to exchange for an LTE variant and pay the $50 difference when I pick up the watch from the store? submitted by /u/griff761 [link] [comments]

What happened to Apple Watch bands?

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Just did a Plano to completely remove all MODAL and Platinum watch bands. Did Best Buy cut ties with them? submitted by /u/Traditional-Fuel-601 [link] [comments]

Did I get finessed on my first shift

So today was my first shift at Best Buy as a computing and home solutions advisor. I was in training and at the end I asked my boss how do I clock out and put my hours in. He said “ don’t worry about that right now I will show u next time” Does that mean my hours didn’t count ? I was to afraid ask did I get paid today but didn’t wanna make a greedy impression So anyone had the same experience? submitted by /u/Which_Percentage_816 [link] [comments]

How to turn off Marketplace Sellers?

Call me a curmudgeon, because it's probably true, but when I go online to best buy and search stuff, I don't want to see what some third party Marketplace seller is trying to sell. I want to see what items are IN STOCK at the very store location I'm searching. The very point of having an online database is that I can see what's in your store without having to burn the gas to go look in person. Is there a way to turn off these scammer third person price inflated Marketplace bastards or are we just f**ked? submitted by /u/SatansMoisture [link] [comments]

May someone help me

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I've been trying to order the pixel 8 pro, always get canceled, I tried in store online, and didn't work. No one in BB know about it... I create a new account with my wife data and get canceled too... submitted by /u/Uchiharturo [link] [comments]

I've never traded a phone in at Best Buy.

I'm getting the pixel 8 pro. I would assume I can transfer from my old phone using the cable before I factory reset and hand it to them? And do I get the trade in value at the store or do they send it to some other company first? submitted by /u/Lucky_Chaarmss [link] [comments]

Trade in process?

Soo I'm in a bit of a unique situation. I live in an unsupported shipping region, but I want to trade in my pixel 7 for a new pixel 8. So I was thinking I could ship it to family who is coming down in a few weeks and they could bring it with them. Now, after I transfer my data, how do I get my old phone to Best buy? I know we have a UPS dropoff down here, but what should I put as the mailing adress? And what box/packing should I use to safely mail my phone? Is there anything other than the phone I should include in the box? Thanks! submitted by /u/Natural_Raspberry40 [link] [comments]

Does BB price match Dell.com?

Looking at getting a new monitor and Dell has it on sale. Would BB match it? submitted by /u/NOS4NANOL1FE [link] [comments]

Is it Scam or is it Legal? Where is my money?

Hello community, I have a very strange situation and would be glad if you could help me. I live outside the US and had the opportunity to visit LA in transit in August. There was a nice laptop offer, so I placed an order on August 12th at Best Buy and paid an extra $37 for expedited delivery due to my short stay in LA. However, my laptop was delayed and was only delivered on August 18th, by which time I had already left the US and returned to Spain. The UPS delivery person attempted to deliver the laptop to the address I provided, but the person at that address rejected the parcel due to my absence. Best Buy's customer support assured me that my funds would be refunded within 14 days. After one month, I noticed that no refund had been credited to my account, so I initiated a query through their support chat on September 12th. On September 12th, I received an email stating that my funds had been processed and returned to my card, but the card number was incorrect. I contacted m...

How long is the repair going to take?

I gave my laptop to best buy two weeks ago for manufacture warranty. They determined that the motherboard was malfunctioning and needs replacing, they ordered the part but still hasn’t gotten it yet. How long does this usually take for parts to arrive? Geek squad told me there’s no ETA which got me anxious, cuz could mean the part is out of stock indefinitely… submitted by /u/juzztinWORLD [link] [comments]

In what location are the pickup lockers?

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Where can I find pickup lockers in FL? I want to order something and pick it up at locker… submitted by /u/Charming-Opening6306 [link] [comments]

Just got a job offer and I got a question

Do I wait for my first day to change my pay check terms or is that something I can change in advance? submitted by /u/SpiritWolf614 [link] [comments]

Pay Raise

What positions are authorized to give pay raises? Just GMs or ASMs, GSMs, sales experience supervisors too? submitted by /u/JamesVersion21 [link] [comments]

It's ok. You can have it both ways.

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submitted by /u/dread_pirate_wesley [link] [comments]

Question about the Product Flow Specialist Role

I have an upcoming interview for the product flow specialist position, never worked at Best Buy or in a warehouse, but I do have a lot of experience in retail in general. Read up on it a bit, I know it can be stressful and physically taxing, and its temporary so they let go of you as soon as they don't need you, but I'm not worried about that. My concern is, I'm only looking for a temporary regular job, not looking to have any crazy duties or anything. The name of the job sounds intimidating but from I read the job itself sounds like a basic warehouse job. Also, I was told to bring a resume to my interview which concerned me because I've never needed a resume for this type of job apart from providing basic work history in applications. Do I have a completely wrong idea of this job? Please help meeee submitted by /u/No-Skirt717 [link] [comments]

Does Best Buy Offer Cyber Security Internships?

I am currently 21 and in my junior year of college looking for a cyber security internship. I have worked for best buy before and have been offered a job back after a year or so. I am really interested in finding an internship within my degree type of Cyber Security. Given I have been offered a job back at best buy, a convenient and perhaps good paying internship could be offered. I have looked online to no prevail. Anyone have any advice on where to go about this to find information or inquiry to corporate? submitted by /u/GrongoGreg [link] [comments]

Do total tech members pay restocking fees on camera lens returns?

Before I open these new lenses, I just want to be sure. I don’t see anything online that specifically answers this question. Also, does best buy still use the third party system to ban people if you return too big a purchase? Got two lenses to try out but not sure if I’ll like them. submitted by /u/Elitealice [link] [comments]

Employee Discount

Im a newer employee with Best Buy but my employee discount is active. I was wondering how or if we can use our discount online? If so how can I go about that? Thanks! submitted by /u/nevergoodsince [link] [comments]

Question: If I return an item (Galaxy watch 6 classic) and already traded in my old watch, will I get the full amount of the watch refunded?

As the title asks, I traded in a Galaxy watch 5 Pro and everything went smoothly. But I want to return the product under the return period. How does that work? Obviously, I won't be getting my old watch back, which I don't mind, but I want to make sure I get the full original price refunded. Yes. I should have researched this before I did anything, but honestly didn't think I'd return it. submitted by /u/Bamm83 [link] [comments]

It amazes me how lazy ppl are

Want an unlocked iphone 15? Bestbuy sells it with a service but they are willing to do a credit check start a contract with a look of reluctance in their face…like go to the apple store ppl! You are willing to mess up your credit score because ur unwilling to either order online or buy it from the store? Only for u to have a contract get the phone and then attempt to cancel it with penalty fees that might be happening? submitted by /u/niloc1987 [link] [comments]

Who else is feeling overworked and under appreciated

submitted by /u/OneF0rrstOne [link] [comments]

Buying lg c3

So I’m going to have 880$ on the first of November, do you think I could get a 42in lg c3 in store on the first for 799$ planing on getting the 5yr geek squad warranty aswell on credit card or will I have to watch the Black Friday prices? Edit:want the tv for 799.99 will pay the 120-170$ for the warranty don’t know if that was clear submitted by /u/Jhrainechr [link] [comments]

My Best Buy Plus Issues? (Help)

Hi! I'm only posting because I am a bit desperate at this point, and am looking for any assistance or advice. Recently, while purchasing a macbook, I bought a subscription to My best buy plus rewards. In store, I can use said rewards without issue and I assume that's due to the ability to look up an account via phone number. However, the issue I have run into is while shoping on the website or the app. When using the exact email the store has on file, (and the same email the rewards mail is sent to from bestbuy) it will not show I am a member, and therefore I get none of the savings I've paid for. I have called the customer support line best buy provides roughly a dozen times over two days and am yet to be able to speak to a living person to resolve my issue. I just really would like to be capable of utilizing the savings I have already purchased. I'm sorry if this is not the place to ask this, but any help, or at least a point in the right direction would be so hig...

What does this mean?

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submitted by /u/Weekly-Promise-6032 [link] [comments]

I went to bb to purchase a tv and everything went smooth …

I tried to apply for a store credit card and it declined me. I still purchase the tv no problem and hours later I go through my email and see I was made a member to Best Buy plus for $50 annually. It was never brought up to me during the interaction and now I feel taken advantage of because if I never go through my email I would’ve been charged smh submitted by /u/BrodieSzn0 [link] [comments]

Trade In Submission ID -VZW

I traded in a device during the upgrade process however I can’t find the submission ID to check the status on the VZW site. Any idea how I can get that? Phone support is clueless. submitted by /u/Standard_Hawk7506 [link] [comments]

Question about pre order

When does best buy actually charge your account? Do they give you a heads up before they charge it? submitted by /u/thelex0623 [link] [comments]

Iphone 15 pink plus

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I ordered my iphone sep 25th and it was supposed to be shipped on the 29th , it’s been 3 days since the delay with no email from them . Hopefully i’m thinking i’ll get it this week , what do you guys think? submitted by /u/Severe_Breadfruit359 [link] [comments]

Unwanted Win11 Liscense Key

I talked with a Bestbuy employee about getting a win11 license key. He told me that he could sell me the key through email, and that I should recieve the email within an hour. It turns out I didnt need a win11 license key as I was able to successfully transfer my win10 license from an old computer. I didn’t end up recieving the email the employee spoke of, and I want to cancel the email and not get the license key, and get my money back. submitted by /u/iNumSkull [link] [comments]

How to escalate this insane appliance delivery issue?

TLDW: delivery rescheduled 3 times and counting, customer care said compensation won't happen until after delivery but they will delaying it until I cancel. I paid $200 for BB total tech membership. I ordered a range hood back in June and was scheduled for early Sept delivery & installation. After waiting 3 months I took off a day off work for it and an hour before the delivery time they called me to say it has been delayed. This is obviously an annoyance because I took the day off, I wished they had told me earlier. It got rescheduled to late Sept and I took off another day for it and again, 10 min before the delivery time they called me to say that it needs to be rescheduled. I am very frustrated at this point and after few customer care calls they promised it will be delivered next week and I will be compensated but only after the delivery is complete for an unknown amount (they refused to tell me the exact amount of compensation). Come one week later and as you can expe...

ship cancelled pickup orders back to warehouse?

somebody ordered 20 tvs for pickup that got shipped our store, then ended up cancelling. manager said we have to keep them at our store. don’t we usually ship these items back? submitted by /u/Hue-G-Rec-tion [link] [comments]

Do you get the credit for solution sidekick sales?

If we do get credit, is it a huge deal making sales off of the clock? Lmao submitted by /u/PawPatrol173 [link] [comments]

Package intercept

So I bought some powerbeats online and I accidentally typed the wrong address. (121 is the correct number and 122 is the one I typed in). However, the package hasn’t shipped it still says item being packaged and I already filed a request through an agent online. What are the odds the intercept is successful ? submitted by /u/astrongtesticle [link] [comments]

New Hire

Im a new hire and i got an email for my workday and to begin my onboarding but when i try to log in it says error. I tried contacting a manager but was left on read, Is this because its not supposed to work and i do the onboarding at the store location or is it just not working for me if so how do i contact someone ? I was also told i should be starting by the first week of October and i haven’t had anyone try to reach me i feel like i somehow lost this job is this normal ? submitted by /u/bobbyfanta [link] [comments]

Extend return window?

I wanted to return something. I forgot they were changing My Best Buy and I’m used to having 45 days since I used to be elite so I didn’t rush it. Window ended Sept 15, how hard will it be for a manager to take it back? submitted by /u/Z0na [link] [comments]

Can you use Affirm for in-store pick up?

I want to pick up an Xbox using Affirm but on the website, it said you’ll need the credit card at pick up. Then I saw somewhere else you just need ID? Has anyone here used Affirm for in-store pickup and what should I expect? submitted by /u/FlatJackfruit3872 [link] [comments]